90 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
kitxune Purchased

HI, the kopatheme site is not working 3 days ago. The theme is not working fine, the slider have errors and the console in chrome shows 404 error trying to locate assets/media-element/skin/skin.css file.

kopasoft

Hi,

Can you please submit a ticket here: http://kopatheme.com/submit-ticket/

Thanks

kitxune
kitxune Purchased

the link is not working…for my ip

kopasoft

Can you re-try now?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there any kind of page builder or visual composer included with the theme?

kopasoft

We use our layout manager to built the layout. It is very easy to use with visual image to see where to add the widget.

Default-user

Thank you for your answer. So it is possible to create my own layout for the homepage or I have to use a predefined layouts?

kopasoft

In the predefined layout, we just defined the widget areas and you can customize your site your way.

kopasoft

If you want to see the back end, please send me a message via our profile page, I will send you demo site

Default-user

That would be great, I am sending the message now. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • Uruguay
sanata Purchased

Hi, I can’t find the shortcode generator. (Ticket submitted at Kopatheme) Nice Theme! Thanks

kopasoft

I think you have not activated the recommended plugin

sanata
sanata Purchased

I have not found the name of the plugin you mention in the documentation

kopasoft

Our staff will reply to your ticket. Thanks

sanata
sanata Purchased

thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to ask if i can upload 3rd party video player and not Vimeo or YouTube. I like to work with flowplayer.org ?

kopasoft

No, it doesn’t support

Default-user

if we will pay it can be done ?

kopasoft

Yes, please send me a massage via our profile page, we can give you a quotation

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I have recently been having issues in IE. It works fine in Chrome and firefox, but in IE The home page takes an enormous time to load, and now after loading the screen goes completely blank please help.

Default-user

www.thepeoplechronicles.com

kopasoft

Can you deactivate all plugin and try again?

Default-user

OK we have done that, and can now see it on the screen,but the layout is off now I’m not sure why. I have some screen shots for you.I turned some of the plugins back on that I thought shouldn’t interfere with its process. but I hope these images work. please view link. http://www.thepeoplechronicles.com/problem-ie/

kopasoft

Can you please create a ticket on our website to get support? Thanks

Default-user

OK. I need your link to submit ticket. there is no information on your support page.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
levonter Purchased

Hello,

Still couldn’t activate it…Would you please send me the informations about how to activate it and show up shortcodes?

Default-user
levonter Purchased

??

kopasoft

Have you created ticket on our website?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having problem arranging the theme, just like the demo… here http://kopatheme.com/demo/passion-magazine-wordpress-theme/

Please i need to set it up asap.. any help? I need exactly like the demo.. Thanks

kopasoft

Can you please create a ticket on our website to get support?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Russian Federation
PopMotor Purchased

Prompt when trying to use “Is use custom layout for this post” a category, nothing happens, the pattern remains the same id column 286

kopasoft

Can you please describe as details as possible about your issue?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Just purchased Passion theme, but while uploading the zip file, I got a message sayting the file is too heavy. How can I do it ? thanks for your help. Steeve

kopasoft

The download file consist of not only theme file but also document and demo data. You need to extract the file and get only theme file to upload.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I would like to know how to upload this theme. Wordpress Gives me an alert saying there is a update, when I click on the alert it brings me to this page without a update button. Please help, we are having issues with our clients that use IE. Their computers are freezing using our site. www.thepeoplechronicles.com

by
by
by
by
by
by