I purchased your theme when It first became available here and I like it a lot. Since I purchased it I have not been able to properly update the theme. I think I need to update because some of the features I see in the demo version of the theme does not work properly in my theme. I tried updating once and regretted it because I lost all the preferences I created within my sidebars and It was painstaking to recreate all of the widget options I created in my sidebars. I registered to the Koppas website to submit a ticket and nothing came to my email to confirm my registration. Please help.
So sorry about that because the first version of this theme has some problem and when you update, all the preference you set will be lost. But now our new version is change and this problem won’t happen.
Did you check your spam email? If there’s nothing, you can message to us your acc, we will check.
Kopatheme Support Team.
Can you be more specific as to where I should send it?
please help! I need to know where and what exactly I should send so that you may help me.
Did you check your spam email? If there is nothing, you send your acc to firstname.lastname@example.org, we will check for you.
Kopatheme Support Team
Yes, beautiful theme, but no speed.
Make speed 91/100 speed, and I buy it. =)
loading speed doesn’t totally depend on theme. lots of articles, images, install many plugins, free or premium cache plugin,... many things can change your page speed
you can test some theme on top of envato, none of theme reach 90/100.
Yes, and how to look dnmo admin
We just take some picture for you.
1. Theme Options http://i.imgur.com/LoWetEo.jpg
3. Layout Manager Home http://i.imgur.com/t408aHB.jpg
4. Layout Manager Front Page http://i.imgur.com/u1SacGB.jpg
5. Layout Manager Static Page http://i.imgur.com/8wP9OTV.jpg
6. Layout Manager Single Post http://i.imgur.com/T8h8G2Z.jpg
7. Layout Manager Author http://i.imgur.com/8jjrzDf.jpg
8. Layout Manager Archive http://i.imgur.com/zI1K3PB.jpg
9. Layout Manager 404 http://i.imgur.com/11aD4PH.jpg
Will I be correct in Russian, You are here: Home
you can use poEdit to translate our theme to your own language. we got language file in theme folder
You will be able to tell me which file I can change You are here, Read more …, IN,
I bought the theme =)
Thanks Alex1771. If you need any support, please open a ticket here http://kopatheme.com/submit-ticket/ Our support team will help you.
The form of the creation of a ticket does not work
Writes view of data in a specified format, and I entered.
Please capture your screen when you submit your ticket and send us. And which browser did you use?
Please try a longer subject more than 10 characters.
Send remove the screen, and the key there.
We recived your ticket and will answer by that.
And yet forgotten how to make a subscription earned, and that does not work
you can go to Theme Options > General Settings to add banner to header or use text widget to add banner to any place on your site
Translated by using PoEdit loaded, but still it remains English = (
Only after the removal of threads turned to amend the language
after create a new language file (like ru_RU.po and ru_RU.mo), you have to switch your site language to Russian (in Settings > General) so it can take effect
Thank you for the good support =)
A video window and so does not show.
Vimeo shows and no Youtube
you should use full youtube link, not the shortlink
like this: https://www.youtube.com/watch?v=abcdefgh
Show you how to remove the comment form with the contact page?
you can go to page edit screen, click on Screen Option button (on the top right), check the box Discusstion, scroll down and uncheck the box Allow Comment, then the comment form on your page is going to hide
I do not need to remove the comments in the contacts, and hid them, and they disappear everywhere = (
Thank you understand. simply with English I hardly =))
We dont’ understand your point. Did you remove the comment form in the contact page complete?
I want buy this theme
Do it support RTL Persian language?
If you need, we and help you to add RTL.
Please add RTL file in this theme, I want by it as soon as possible
after you purchased theme, please submit a ticket at http://kopatheme.com/submit-ticket and we’ll help you to add RTL.
We have added RTL to the theme. You can purchase the theme now.
Hi how i payment Do you support master card from Afghanistan country, I can pay by this link with master card? https://pay.skrill.com/app?sid=4f17386342bf4cae7685d593793abc84#/checkout/card
this item is selling in Envato Marketplace, you should ask them about payment method
Envato Market offers two purchasing options:
PayPal for convenient one-off purchases.
Prepaid Credits for multiple purchases.
Prepaid credits can be purchased via Paypal or Skrill (Moneybookers)
so I think you can choose this option.
for more information: https://help.market.envato.com/hc/en-us/articles/203269700-How-to-Purchase-Items
Thanks from your information!!
If I should seo plugin, and I do not disable the built-in SEO topic, it’s okay?
That’s Ok. you can use both our built-in SEO and SEO plugin.
New update your theme, this update media center? if yes then tell me which file to fill in the server, so that nothing disrupt the topic
this update fixed the XSS vulnability and widget Media center.
if you only want to update the Media center widget, you can replace the file library/widgets/media-center.php with the new one
A XSS how to update
about XSS, we change manything in theme, you have to update whole theme.
Kopatheme Support Team
Thank you, all the best to you in your work
Updatings for Media Center did not help, still remains.
With the addition of three columns and more than three posts napremer 6 is displaced as before.
Sorry about this. we’ll re-check and update this theme very soon
Yo, did you know your demo doesn’t work in ipad and iPhone?
It won’t scroll down.
I tested our demo: http://kopasoft.net/demo/passion and it’s work on mobile device.
please recheck with the direct link
It did not help the media center upgrade , 3 columns and 6 positions, and again all are leaving = (
this version only update XSS vulnerability in the prettyPhoto jQuery library.
Media Center error is going to fix later. please wait
sorry for any inconvenience
Why has the WP theme NEW MAXX been removed? I purchased it for a client less than a year ago and it’s now gone? Is my client entitled to a refund?
We have removed the New Maxx theme from TF, however, we continue supporting you to update and any other issue. Please read this post http://kopatheme.com/faq/ if you need to update.
Hi, I have a problem on my slider in home page after installing W3Total cache plugin from wordpress. Looks like the slider images have the problem. Can you please let me know now to fix it ? My site is http://www.cinemakaramcoffee.com.
I tried to submit this as ticket in Kopa, however it says my purchase code is invalid.
Hi Kopa.. Do you have any update for this?
I see your site without content, but only “page ok” word. Did you do something?
I had a dot at the end of my link which is wrong. Can you please check again in http://www.cinemakaramcoffee.com
seem like everything is ok. can you send me some screenshot please?
Please find below image link with the slider problem.
Looks like the slider issue is fixed. However, why the images the are not in same size (like uniform cropped images) on sliders when we have different size of images? Please refer the screen shot in below link.
Ignore my above issue, I fixed it.
hello, just a question before purchase the theme,
i have tried your theme in mobile (iphone 6 plus) , the theme just look squeezing.
can the theme use all the full screen on the iphone 6 plus? it seems not responsive, thanks.
Please try with direct demo link http://kopasoft.net/demo/passion/
hello ?it still not. working
you may see below picture, thanks
the theme squeeze at the middle, i love your theme in website platform, but will you update this issue on your. mobile version?
it’s the way our theme display on mobile. but if you need fullwidth, you can order our Customization Services so we can help you
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