119 comments found

I’ve purchased your theme “passion” and wordpress isn’t finding the theme folder even though I have uploaded it via FTP as per instructions. I’ve bought other themes off this site and uploaded the theme folder without any problems. I’ve tried several times with no luck. Your assistance in this matter would be appreciated.

kopasoft

The download file consist of not only theme file but also document and demo data. You need to extract the file and get the theme file inside to install.

Default-user

Thanks for your prompt reply. Yes I extracted the theme file and uploaded. Ive checked via FTP and the theme file is uploaded, if I open it the template and style.css files are uploaded but wordpress theme says no template or style.css can be found.

kopasoft

Hello,

We provide support via our ticket system. Can you please come to http://kopatheme.com/submit-ticket/ and create a ticket? Our team will help you.

Thanks

Hi,

We are thinking about buying this theme. We want to know if we can make a custom layout totally according to our wishes. Or are there predefined layout alone.. I need to create a layout format from beginning. Can i do that??

kopasoft

Hello,

The widget areas in the layout are predefined, however, you can drag-drop widgets in to the layout to make your site as you need. If you need to check the theme before buying, please send me a message via our profile page, I will setup a demo site for you.

Thanks

Hello,

I just bought the theme.

the flexslider skips two posts at once.. when we click the next slide arrow. The image doesnt skip.. just the posts… Please let me know how i can avoid this

http://networksecuritydaily.com/
kopasoft

Hello,

We provide support via our ticket system. Can you please come to http://kopatheme.com/submit-ticket/ and create a ticket? Our team will help you.

Thanks

Hi, i can’t see any gallery shortcode in the post section, how to fix it. Thanks

kopasoft

Hello,

We provide support via our ticket system. Can you please come to http://kopatheme.com/submit-ticket/ and create a ticket? Our team will help you.

Thanks

Does the google font api implemented in this theme includes greek extended scripts? If not, is it easy to implement?

Default-user

Also at the front page media widget with video format when clicking on image, lightbox pop ups but there is no video player. Black rectangle only with X button on corner. Photo gallery lightbox works fine.

kopasoft

Hello,

Sorry for late answer because of the weekend. Can you please create a ticket on http://kopatheme.com/submit-ticket/ I will ask our support team to help you as soon as possible.

Thanks

Default-user

No problem. I have posted all the questions in support as suggested. Thank you!

I would like to try the theme before to buy…do you have a demo just to see hotw the control panel works with its options?

stefano M

kopasoft

Please send me a message, I will send you login credential to demo site

I sent a message using author link to another page with a message form.

stefano M

Default-user

ok …i must go to wp-admin dir…but credential are not valid anymore…can you give me new one? private message if you like….

kopasoft
Sorry, here is the link to demo site: http://kopasoft.net/demo/passion/wp-admin/

Thanks

kopasoft

Account: demo Password: 1234

Can you add your own social icon? Like Ello? Thanks!

kopasoft

Hi,

Yes, but it need to add custom PHP code to the theme.

Thanks

Hi, I’ve purchased Passion theme and uploaded it. The menu usually has 2 blacks horizontal lines up and below. I get a third line under the menu. How to get rid of it ? Also, the sidebar 1 appears below sidebar 4 on the right. I guess the 2 bugs are related… let me know please. Thanks. Steeve

kopasoft

Hello,

We provide support via our ticket system. Can you please come to http://kopatheme.com/submit-ticket/ and create a ticket? Our team will help you.

Thanks

onrz Purchased

Kopetheme.com not working!

http://i.imgur.com/HKTdhEo.png
Default-user
onrz Purchased

now works

LMTM Purchased

hola,

queria saber si el passion tenia algun app para generarle su aplicacion?

saludos!

kopasoft

I am sorry that I am not able understand your question

Is the theme woocommerce ready?

I wrote you about high resolution display, i noticed that in high resolution monitors i cant see full width page , but empty left\right columns .Are you planning to fix this?

this is my web site and i would like to use your theme http://www.appuntiitaliani.com

stefano

kopasoft

This theme doesn’t support woocommerce. We will check the resolution display again.

Thanks

Great theme!

Is there a way to see the back end of the theme? Example admin login?

Also, is it possible to add bottom pagination to the homepage?

Thanks!

kopasoft

Hello,

Please access to this link http://kopatheme.net/demo/test/wp-admin Account: admin Password: Demo*2015

Thanks

Hello. Do not display a video on the site – there is only a black square when klikaeesh on the icon with the video. How to fix?

kopasoft

Can you please open a ticket on our website? Our support team will help you

Default-user

Where to send the details of access to the site?

kopasoft
Can you please read this post for more information http://kopatheme.com/how-to-get-kopatheme-supports/

Thanks

Hello, I just updated my copy of your theme in wordpress with all the most recent data. Unfortunatly it seems to have reset the look of my website with the themes original out of the box settings. is this normal? I backed up my site before I updated it, but what can I do to make it look the way it did before I updated it?

kopasoft

Hello, Can you please open a ticket on http://kopatheme.com/submit-ticket/ Out support team will help you. You can read this post http://kopatheme.com/how-to-get-kopatheme-supports/ for more information.

Thanks

This theme is so awesome. I love it!

I am just wondering what level of customisation there is in terms of the layout of the home page. For example, is there an option on this theme to have a masonry layout? Specifically, one that is ordered according to when items are posted, and still allows for other features in the side bar?

Thanks heaps,

Mel

I have a problem with my wordpress blog on Passion. Images on homepage are not loading. Everywhere it works fine, but on homepage there’s still loader and nothing shows not only at slider, but also at galleries etc. Any idea?

kopasoft

Can you please come to our website and open a ticket. Our support team will help you.

Hi , how are you?

I really want to buy this, but I have two questions :

1 – I would like to try the theme before to buy…do you have a demo just to see hotw the control panel works with its options?

2 – And my site is from Brazil, it already comes with translation into Portuguese?

Thansks !!!

kopasoft

Hi,

Yes, please send me a message, I will send you demo link The theme is translation ready. You can follow this tutorials to translate http://kopatheme.com/editting-default-language-in-wordpress/

Hello , I bought the theme and I like it , but I have a problem : the default font Google Fonts does not work on mobile phones , because my language is Portuguese ( Brazil ) . I’ve never worked with Google fonts , so I’m in trouble

kopasoft

Hello,

Can you please open a ticket on our website, our support team will help you. However, we are now on holiday, can you please wait until 25 Feb, 2015.

Thanks

Default-user

I opened a ticket and still have not been answered by support

kopasoft

Hello,

I will ask our support team about your case. Please wait until Monday morning.

Thanks

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