192 comments found

Hello guys,

I have a problem here, I want to use a big logo, but the logo doesnot appear on my site.

Please assist.

Default-user

1- Elaborate more this term : ” insert your logo as an image and not as an attachment. “

I have upload the image through the ‘general’ tab. Save. and nothing happen.

2- I have register at your support forum, but until now I do not receive any email activation yet.

Please assist. My problem is just for the logo right now.

UnitedThemes

Hi,

while uploading and inserting an image you can choose which link you’d like to insert into the logo field. Sometimes it can happen that the attachment gets inserted instead of the image link. See screenshot. Please make sure you hit the “File URL” button before hitting “Add to Option Tree”.

File URL

Best Regards UT

Default-user

Dear UT, thanks for your support.

Problem solved :)

Hi. I just wonder where do I change the speed of the testimonials slider? I want it to match the speed of the image slider but I can’t find out where/how to do so.

Thanks in advance for any help I might get. And by the way, great theme :)

Cheers.

UnitedThemes

Hi,

We are always happy to be of assistance and quickly. For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Hi I registered a while ago but cant remember the username I used. I cannot register for support again on the same purchase code. How do I get in as I need support.

Default-user

I have entered my email, the same one that I registered with but it does not recognize this email address although you sent me all the forum registration details to it????

UnitedThemes

Hi,

your account is already , you can use your chosen login credentials to login. Keep in mind that you have used a whitespace inside your user name.

Best Regards UT

Hello, I’ve buyed the theme, but I cant install it. the problem is that

El archivo subido excede la directiva upload_max_filesize en php.ini.

Please I need it for a work tomorrow!!!!

UnitedThemes

Hi,

what exactly do you mean with visual CSS Styles drop & box?

Best Regards

Default-user

sorry;.), please send me some info about how to manage the css header styles, for example…

UnitedThemes

Hi,

sorry but I’m still curious on your goal. What are you trying to achieve? For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

Thank you, finally I’ve got the hang of it!! :-D this is my website made with your template…www.ictivawork.com

UnitedThemes

looks great dude :-)

Default-user

Hey!! I’ve an other problem… i’ve to change the video header, I’ve changed the link, in the page, in “featured header”, in video settings, but when I update the page and I continue watching the previous video. Then I access the code with firebug and I see that there are two links. THE new and the previous video, is the new vimeo and youtube previous. How I can delete the previous video to load the new? thank you very much

UnitedThemes

Hi,

For further help please register on our forum. It’s free and easy to use.

Why a forum? It is like growing a knowledgebank. No matter what you need help with, the answer to your question could be waiting for you there at this moment. If you don’t find just the fix you need, simply start a new thread and the team will answer you as soon as possible.

It’s also fun to interact with others who use the same theme. Many times a member just like you will jump in and give you the assistance you need right away.

Register for the United Themes Community http://support.unitedthemes.com/ here.

We’ll see you on the inside,

United Themes Team

My user name and password wouldn’t work. I tried re-registering and it says that I’m already registered. Need help. Thank you.

Laree Mancour

UnitedThemes

Left you an answer on the other message

I NEED HELP. I can’t log into your forum my username isn’t working for some reason. Please respond.

UnitedThemes

Hi,

please note we are all living in different timezones, we are not available 24/7 here. And it can take some hours until we are able to react and help people and punishing us with a one star rating does not help at all. If you do not get a respond after days of suffering , leave such a rating but please not just because someone is not available 24/7. However we have searched the database and were not able to find your username.Can you remember the username you tried to register with, so we can reset your password?

Best Regards UT

lareeadair

Sorry but it seems the only way to get a response. I will happily change it. My user name is what you see HERE. lareeadair email laree.mancour@comcast.net.

Kindly, Laree

UnitedThemes

Hi,

Sorry but it seems the only way to get a response.
Everyone who writes inside this comment section receives an answer. Not sure where you got that info from ,that you have to rate bad to get the attention. However you used a different username. It’s mcj123 and not the one you have used here, that’s why we were not able to find it.We have also taken a look into your threads back in 2012 and you have always received an appropriate answer…

Hi guys, Can you, please, tell me how can I add the carousel into a page with the default template? A shortcode, html or php code would be much appreciated. Now i only fount the option to add the carousel under Active Page Creator template.

Thank you for all your support.

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

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We’ll see you on the inside,

United Themes Team

Hi, I am receiving this error in the Slides Manager section of a brand new installation: Warning: Illegal string offset ‘transition_speed’ in …...../wp-content/themes/passion/lambda/slidermanager/index.php on line 429

UnitedThemes

Theme Support

We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.

……………………………………………………………………….……………

Register for the United Themes Community

Support Forum

……………………………………………………………………….……………

We’ll see you on the inside,

United Themes Team

Hey, we really like this theme :-) but we have one question:

In mobile live preview, the blog load a error: this will happen with the theme installed?

thanks

UnitedThemes

Greetings,

which kind of error are you experiencing?

UT

Hi, I have purchased the theme about 15 months ago (www.golfdecourchevel.com) but could not find it on my download list in theme forest!!!! I think my client at that time may have bought it for me.

Would it be possible to receive the last version of Passion Reloaded so I could update it ? they have migrated to 3.9.1 and some features don’t work anymore (obviously).

Thank you!

Marc

UnitedThemes

Hi Marc,

only possible with a valid license , you need to contact your client in this case, ask for the license and visit our forum – we have added some fixes into some threads or your client should provide you the latest version.

Best Regards UT

afroger Purchased

Hey,

I would like to use the moover slider to my website. But I don’t find the file “mOover_Worpdress_1_x.zip” as mentioned in the report documentation “iDangerous_WP_mOover_1.1.pdf”. Someone know where is the file ?

Thank you

Alexis

UnitedThemes

Hi Alexis,

there is no need to deal with these files, the slider is already implemented inside the theme.You can find the management inside the sub menu of the theme options panel.

Best Regards UT

Default-user
afroger Purchased

I am sorry but I have just theme option, manage tables, theme infos and manage sliders (camera sliders, supersized slider) inside the submenu. I don’t find moover slider in order to create banner with text !!

UnitedThemes

Hi,

this is pretty strange, could you please open a ticket inside our support forum.

Register for the United Themes Community

Support Forum
Register here
Find your Purchase Key

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We’ll see you on the inside,

United Themes Team

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