ThemeForest

Paula - Blog & Magazine Wordpress Theme

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
popgh Purchased

some of the images do not show in latest posts depending on how content is added to post. How can i get it to pull the correct image or maybe a replacement generic image rather than broken image.

jawtemplates

Hello,

please check, whether you have put the first images in your posts as featured only (but haven´t put them into the content).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
MNLP Purchased

Hi there any chance of a some help with the portfolio issue I flagged up 4/5days ago?

Thanks

jawtemplates

Hello,

we have sent you an email.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
MNLP Purchased

Hello I seen you have gone into my backend and set that pages so that they are working on full width. But what could did you use on our demo site to pull up 5 items on one row.

Do I need to set image heights at specific number to get them to get 5 in one row

Thanks

jawtemplates

Hello,

we have sent you an email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

hey there, love the template. It’s one of my favs – thx for building it for us all :-)

Quick question, I’m having an issue adding widgets to the side bar – it’s like the module is locked or something?

Currently the sidebar module is holding: Text (aweber newsletter form) Gantry recent comments Text (singular Adsense banner 300×250)

That’s it. I’m trying to add ‘Gantry Categories’ but actually the module wont allow me to add anything – it in lock down or something?

Thx a lot, I’d be most grtlful for any assistance you can provide.

jawtemplates

Hello,

as you wrote later, you had already figured out the widgets issue. Thanks for the message. We are pleased that you like the theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

Hi there, I do have another Q for you:

RE Google Analytics, I’ve added the GA code into the Gantry settings (under Gizmos)

Should I delete the GA code out from the individual pages now (that’s already there) + use this Gantry option rather, as a stand alone feature, or do I still need the GA html code across the individual pages as well?

Will this Gantry GA option cover all the pages of site pls from a Google Analytics perspective?

Please can you provide your recommendation for best GA house keeping here?

Thx a lot, I’d really appreciate it.

jawtemplates

Hello,

please, go to Paula Theme -> Gizmos -> Analytics, turn on the Analytics option and fill the field fith the Google Analytics code (in (UA-123456-78 form). This is the only setting you need to make a Google Analytics working for your whole web.

Default-user
Chedr Purchased

Thx a lot for your note. I’ve seen that some of GA’s html is still across some of the pages. Do i need to pull it out? Or can i leave it there without issue?

Default-user
Chedr Purchased

ah apologies, you’ve already answered this one… thx again :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

Hi there – quick note to let you know that I worked out the issue with the sidebar widget module – I deleted some other plugins (Jetpack + a uber menu + a few others_ + it seems to have resolved itself – i can now add to the sidebar, no worries. Jetpack seems to be an issue for this template? If u could kindly pls confirm about the Google Analytics question that would be appreciated. I’m actually using WordPress SEO (Yoast) on this site – will the GA code in the Gantry Gizmo field conflict with this at all? Thx again.

jawtemplates

Hello,

thanks for a message, we are glad that you have figured it out. To the Google Analytics issue: please, go to Paula Theme -> Gizmos -> Analytics, turn on the Analytics option and fill the field fith the Google Analytics code (in (UA-123456-78 form). This is the only setting you need to make a Google Analytics working for your whole web. You can remove the GA code from all other places you have put it in (it would even be a good way to prevent a conflict you are talking about).

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

When is this theme going responsive? Would be perfect

jawtemplates

Hello,

we are sorry, but we don´t plan to make the theme responsive.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kaapso Purchased

HELP!!!

I’m a little bit irritated, cause I installed the theme and try to add some widgets now, but nothin’ happens. I don’t see this typical widget area, I can’t edit or move them.

I’m sure I read the documentation … what’s wrong there? :-/

Best regards

JÆY

jawtemplates

Hello,

first, make sure that you have installed both the latest Gantry plugin and the latest Paula theme version (v 1.7), please.

Don´t forget that you have to manage the widgets using an overrides functionality (it is slightly different than you probably know from common wordpress with some other themes). If you read the documentation carefully but haven´t found answer to the issue, we recommend that you also visit “Help with widgets” link in the upper right corner of your Appearance -> Widgets settings screen to learn how to use the feature.

In case you are sure that you have made all the settings correctly but the problem still persists, we would need to ask you to send us your Wordpress login (at jaw(a)jawtemplates.com).

kaapso
kaapso Purchased

Hej, I know now what the problem was – the Jetpack Plugin by WordPress :) Thanks!

jawtemplates

Hello,

thanks for the message, we are glad that you found out what was the problem.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

Hi there Jawtemplates,

Hope you’re doing well.

This theme seems to be struggling with various widgets.

The modules either go into lock down, or the home page formatting falls apart) – for example:

I’ve been trying to install a related posts plugin today.

I’ve tried 2:

1) As recommended by Matt Curts: Related Posts (YARPP) – yet again another related posts plugin + 2) Related posts, by Zemanta Both leading plugins.

They both work great on the article pages – perfect infact, but both absolutely kill out the home page formatting – the modules simply break and the home page layout shatters.

When I deactivate the plugins the home page reverts back to normal.

From recall, I think that Jetpack killed the side bar module as well (the sidebar widget bar went into complete lock down, simply froze until i deactivated the plugin, i think it was jetpack, i had to deactivate a few of my plugins to get access to the module…) at this point no widgets could be added to the sidebar.

I really want to use one of these related plugins for the purpose of basic engagement, so if you could lend a hand i’d be really grateful.

I like your theme, but currently there seems to be a bug in the template for widgets.

Thx in advance.

jawtemplates

Hello,

sorry, but we haven´t been able to test the theme with all the available plugins and therefore can´t guarantee a full compatibility. Thanks for your understanding.

Default-user
Chedr Purchased

ok got it fair enough. I’ve spent too much time with this template to give up now :-) Thx I’m still happy with it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

Quick question about the slider for you:

Current settings / actions for loading images into slider are:

Images loaded as per norm (add featured image via post, upload from desktop drag and drop into media, insert to post)

Paula Jaw slider settings set to: Enabled, on Order by, date Order, desc Source images, all

Slider post cat Enabled, on Posts cat, [blank] Title as caption, on Transition, fly Jaw slider nav, on

But I’m getting this weird error when the slider’s main (larger) image is clicked on…

The page at www.mydomain.com says: image cannot be loaded. Make sure the path is correct and image exist.

I’m a little unsure of how this is happening as the images should be creating their own path auto when uploaded via the drag and drop.

Can you possibly help me out with this one pls?

Thx a lot, I’d really appreciate a hand to combat this one.

:-)

jawtemplates

Hello,

could you send us your URL and wordpress login, please? You can email us at jaw(a)jawtemplates.com. Don´t forget to attach your themeforest nick name, please.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Hong Kong
Chedr Purchased

just on this, if i add a url, it takes me to a 404 – even if it’s to the services page of the website.

+ I’m getting that error noted for the light box when I swap it back to that.

Am i missing something?

It’s really playing with the zen of my site so keen to get this sorted as soon as possible. Thx a lot.

jawtemplates

Hello,

could you send us your URL and wordpress login, please? You can email us at jaw(a)jawtemplates.com. Don´t forget to attach your themeforest nick name, please.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Your theme matches very well with my kind of content and it is worth every cent :) However I have a little problem with how the comments are displayed, something is eating up the line spaces in between. It’s always a whole block of text. Is there a way for me to change that?

jawtemplates

Hello,

we are glad that you are satisfied with the theme. Could you send us your URL or some screenshot with a bit more detailed clarification of what you want to change or fix, please? If you prefer email, you can mail us at jaw(a)jawtemplates.com (don´t forget to attach your theme forest nickname, please). Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
kaapso Purchased

Hi!

How can I change or better said delete the background grid?

Best regards

jawtemplates

Hello,

please, go to Paula Theme -> Style -> Background pattern (simply set the item to no).

kaapso
kaapso Purchased

Thanks a lot, that was too simple, haha. Sorry! ;)

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