An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by pavothemes

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from pavothemes:

We are always happy to help and support our products in the best way possible. We have setup a support forum , ticket system, Email Contact where you can report bugs if any, ask help…We’ll respond and work immediately as possible.

Please provide us follow detail information:

A. Explain detain your issues with snapshot B. Provide us FTP account, Admin Account. Our stafff will have close look to fix problems in the quickest way.

Thanks

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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