72 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
glukkon Purchased

I need help with the newsletter first time I have tried to use it and it is throwing multiple errors no matter what I try to do in it. Also when you put an email address in footer to try to sign up it goes to a page not found error page. Please help me work this out.

Sincerely, Jamie onlinewreaths.com

pavothemes

Hi
Please send your issue via our gmail : pavothemes@gmail.com
or
submit ticket for our team
and provide about your website (FTP, admin opencart page …) Then we will check and give some solution for you. Thanks!!!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

How can I edit the popup page of quickview. I removed add to wishlist and compare links from everywhere but its still comes in quickview

pavothemes

Hi,
Please you can go file for remove button: catalog\view\theme\lexus_shopping\template\themecontrol\product.tpl
Thanks !!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello mate am just using this theme since I brought it, I want to customise the website color, I use the live customise editor , but the setting is not savings even tho I named it and I select in the admin, he keep returning back to default color settings.

What am not doing right.

pavothemes

Hi
Please set permission 777 for folder and file in folder
catalog\view\theme\pav_theme\stylesheet\customize Because when you use this function, it will generate a style file

Default-user

thanks for the reply, i set the background color to #f7f7f7 the content color to f7f7f7 and the header color to #ededed, i set the permission to 777 and when i refresh the page is only the header that change becasue he doesn’t use use image, the background and content still showing pattern image and bg image, even tho in the admin i set no custom image.

also i notice the header i want it to fixed when scrolling but is not, i set it both ways but is not fixed when scrolling.

pavothemes

Hi
Please you can submit a ticket and send info website, your issue,... via our gmail : pavothemes@gmail.com
Then our team will check and give solution for you.

Default-user

have sent you an email has you request pls reply urgent request thanks. below is the copy.

hello i was to send my request to this email, right i want the menu fixed when scrolling, but is not has in your demo, have select all the option the admin area but is not working.

also i want add this custom module http://prntscr.com/3k9con at the bottom of my main menu, have checked it in the pav custom menu and i tried to add it content top but is not showing at all.

pls urgent request.

pavothemes

Hi,
I have reply for you on your gmail,
Please check
Let us know if you need anything further, my friend!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello mate, it’s me AGAIN another bug found, have a look at the scrrenshot http://prntscr.com/3ka07i i don’t know how many more i will find i honestly don’t have time to be msgiing everystage i get to find out anoth bug somewhere.

have tried 3 different browser is all the same and i need this badly to set my mega menu.

Default-user

wow is really bad mate, http://prntscr.com/3ka1er you need to help with this urgently

pavothemes

Hi,
Please send your issue and your FTP, website link via our gmail pavothemes@gmail.com
Then we will check and reslove it for you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Menu dont show in mobile. I sent credentials to pavothemes@gmail.com.

pavothemes

Hi,
Thanks you for contact,
we will check and give some solution for you
Let us know if you need anything further, my friend!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello mate have emailed you pls can you have a look, have 2 got request now that need resolving urgently thanks.

pavothemes

Hi,
Please your can provide about your mail, Then i will quick check for you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello pls can some reply to my request my project is on hold.

pls

pavothemes

Hi,
Sorry, we need time to check your issue, please wait

Default-user

thanks for your help pls check your email have message you.

Default-user

thanks mate i understand now.

pavothemes

Hi
Thank for contact
Let me know if you need anything !

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello please can you help me here again, i want to remove the dropdown arrow icon by the menu navigation.

have remove the arrow-down.png icon from image but is still showing the arrow.

pls help.

pavothemes

Hi,
i find that, this a customize on our theme, Please you can go file : catalog\model\menu\megamenu.php
Find text and remove :

$output .= "<b class="\"caret\"" />"; 

see image :
+ http://screencast.com/t/FLZnaCjew
+ http://screencast.com/t/GCrrYTkmCgX
Default-user

thanks mate that works great.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

have got another question tho, how do i delete or disable other language in admin not to be reqyuired when am typing and saving.

like if i create a new category TEST in english and i saved it i wont let me until i put the same TEST in the rest of the language.

can i disable it or delete it?

thanks

pavothemes

Hi,
Sorry this is a function default of opencart classic in backend page. if you don’t wan’t input it in other tab language.
You can remove this language in (System > Localisation > Langauge > remove language).

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United Kingdom
pavothemes

Hi
Thank for contact
Please send your issue via our gmail pavothemes@gmail.com
Then we will send file resolve for you.

Default-user

Hi. You wrote 4 days ago. You received a letter?

pavothemes

Hi, Very sorry for slow reply. Because our team have a holiday travel with 1 week.
Please wait, we will tried to check for you as soon as possible

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello pavtheme have got the same problem has above the responsive is not rending properly in all the device,

have sent you an email to pavthemes@gmail.com

Default-user

Hello pls can you have just have a look at my request and try to get back to me, my website is going live by Friday.

pavothemes

Hi
Thank for contact !
i have reply for you on gmail.
Please check your mail
And Let me know if you need anything further

Default-user

Thanks for the reply, I no you fix the bug now, but my website has been fully setup and is now life. femde.co.uk

I can upload all the file all over again? I just need the one that will fix the bug then I can put it on the website.

thanks

pavothemes

Hi
yes, you can copy all file of path \catalog\view\theme\pav_floral
or
you can contact for me on our gmail. if your website have some
problems
we will guide and quick resolve it for you

Default-user

hello mate, thanks for all your help, have follwed your instruction by uploading the pav floral theme but notting changes when i view it on mobile and other devices.

pls check my previous message i set to your mail for my ftp access if you can help with it and test it on http://www.browserstack.com/responsive. femde.co.uk for all mobile devices test.

thanks

pavothemes

Hi
Sorry i find that, you are send wrong our gmail
Please send once again your issue pavothemes@gmail.com Then we will check it for you

Default-user

yeah i did send my issue to your correctly, pls check the last message i sent you regarding viewing the website on mobile.

you send me a file to upload and refresh my browser, have done that but notting changes.

here is my website femde.co.uk, pls check my email at your end to see my previous issue. my email is leksmaster@gmail.com

pavothemes

Thank for contacting
i have test on : http://mobiletest.me
and my devices iphone + ipad
your website work fine see image link :
http://screencast.com/t/5y1whVSj
http://screencast.com/t/l5AkrpGK
Please you can send exactly page which cause this problem’s

Default-user

Yeah jave manage to fix one or two things myself, anyways pls is there a chance to have “view full website” on mobile device and they can choose to view on mobile has well.

thanks

pavothemes

Hi
Thank for contacting
But very sorry, out theme are using css framework Bootstrap.
the css framework very hard code for disable responsive on divices Sorry about that.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello mate i have a very urgent and fatal error going on in my admin area. each time i make changes and i save it. he doesn’t save he keep displaying this fatal error.

http://prntscr.com/3rq2pl

please help me mate if you need access to my admin let me know i wil create one for you.

thanks

pavothemes

Hi,
i find that, it’s a small problems of your account
Please check once again permission of your account on cpanel.
or
You can send your issue and about your website.
Then our team will check it for you

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