Contact the author
This author will respond to buyers' questions and provides limited support through their own support system.
Additional information from pavothemes:
We are always happy to help and support our products in the best way possible. We have setup a support forum , ticket system, Email Contact where you can report bugs if any, ask help…We’ll respond and work immediately as possible.
Please provide us follow detail information:
A. Explain detain your issues with snapshot B. Provide us FTP account, Admin Account. Our stafff will have close look to fix problems in the quickest way.