Pax | Premium Responsive Theme

Hi @BuitenAardig,

Thanks so much for choosing Pax—we really appreciate it! We’re providing support for Pax via a dedicated support forum. That way we can build a place where users can easily search for solutions and see the answers other people have gotten. If you could sign up there and post the URL of your site and a description of the issue, we’ll be able to provide any info needed.

Sincerely, Adaptive Themes

Support Forums | Find your “Item Purchase Code”

Hi @akankshathemes,

Thanks for your interest. We haven’t tested Pax with Layer Slider, but Pax actually comes with a free copy of Revolution Slider and works well with it.

Regards, Adaptive Themes

Hi @greatmindslearn,

Thanks so much for choosing Pax—we really appreciate it! We’re providing support for Pax via a dedicated support forum. That way we can build a place where users can easily search for solutions and see the answers other people have gotten. If you could sign up there and post the URL of your site and a description of the issue, we’ll be able to provide any info needed.

Sincerely, Adaptive Themes

Support Forums | Find your “Item Purchase Code”

Hi @Mohan-Iyer,

Thanks for your purchase. I’ve talked with our support staff and believe I’ve tracked down why your issue hasn’t been resolved.

Three weeks ago, our support staff asked you what phone/OS you were seeing the behavior on and you didn’t respond until now (over three weeks later). The support staff didn’t say that the problem didn’t exist—only that they couldn’t reproduce the issue. If you don’t respond with information about the issue, it makes it impossible for them to replicate and troubleshoot it.

Regards, Adaptive Themes

Hi, Please see my reply on 7 May 2013. Hi,

I have used Nexus, samsung galaxy S II. In both of them i see a horizontal scroll bar.

I have used Google’s Test your site url – http://www.howtogomo.com/en/d/test-your-site/#gomo-meter

I am really unhappy that you have been denying the problem ever exists. I would appreciate that when a customer comes back to you again and again that there is a problem, it may be wise to suspect that there is a problem and see how you can fix it.

I am disappointed with the quality of support so far. However, I am willing to change my mind, depening on whether the problem is fixed.

Mohan

Please, please provide some support. I am at point where I will have to replace the template and keep my customer happy.

Mohan

Hi @JohnnyWeb,

Thanks so much for your purchase! There isn’t a theme option to change the “per” color, so it’d require some Custom CSS. If you head on over to our support forum and open up a thread, our support staff should be able to give you the proper syntax.

Regards, Adaptive Themes

Hi @salish,

Thanks for your interest! There is—the uSlider plugin accepts arbitrary content so if you’re handy with coding, you can use any library you choose. Note that the slider autopause for playing videos only works with Vimeo and YouTube though.

Best Regards, Adaptive Themes

Hi @bizconsult,

Thanks for your purchase. Sorry for the delay. What’s the link to the thread you need resolved? I’ll raise it with the support staff.

Best Regards, Adaptive Themes

Hi @cecemack,

Thanks so much for choosing Pax—we really appreciate it! We’re providing support for Pax via a dedicated support forum. That way we can build a place where users can easily search for solutions and see the answers other people have gotten. If you could sign up there and post the URL of your site and a description of the issue, we’ll be able to provide any info needed.

Sincerely, Adaptive Themes

Support Forums | Find your “Item Purchase Code”

Hi @needtheend,

No worries. Thanks for choosing Pax!

Best Regards, Adaptive Themes