37 comments found

Beautiful theme!

Couple of problems:

1. Demo content won’t import. 2. Site won’t stretch to full width even when selected in theme options.

bitpub

Hello,

Thank you for the purchase.

I need WordPress login info to take a look. Can you send it to me along with the question using the contact form on my user page.

Best regards, bitpub

Default-user

Just sent, thank you!

What good is a beautiful theme if it won’t work as advertised and you can’t get a timely response from the creator?

Beginning to think I’ve wasted $50…

bitpub

Hello,

First of all I appreciate you purchase, thank you!

And I also care about customer satisfaction but please understand that with the length of the support queue and time zone differences it is unlikely that I will be able to always reply in under 24 hours. The item advertises support as taking between 24 to 48 hours. ulterior reply’s may take as long as well.

Functionality should work just fine, maybe you are missing something. And usually the only problems with import I’ve seen, the server config was the problem. We need to take a look to figure it out.

I looked at your website now but noticed you switched the theme to another one. What should I do now. Can we change it back and test it out?

Best regards, bitpub

Hi I am having a few issues with my site in ie7 I am getting this error.

SCRIPT1028: Expected identifier, string or number File: vc.ewf.isogrid.pkgd.min.js, Line: 39, Column: 5

SCRIPT65535: Unexpected call to method or property access. File: scripts.js, Line: 13, Column: 3

I there anything you can think of that I can do?

regards

bitpub

if you haven’t sent a email through the contact form on my user page then please do so as i need a link to the website + WP login info to help you figure it out.

H There,

The minute I install the plugins that are needed for the theme, on a fresh WordPress install, the backend crashes and will not open and I get a blank page…

Could you assist?

bitpub

yes, contact me through the form on my user page and send me a link to the website + WP login info and restate the problem, please!

Good day,

For the Icon Boxes in VC and the page header meta box, is it possible to add our own custom icons to the list of icons already there?

Regards

bitpub

Theoretically it is possible but there isn’t any easy way to do this without heavily customizing the theme.

KaylaF Purchased
Sweet theme, thanks. http://sherinata.com

Worked great out of the box without any issues. :)

bitpub

I’m glad you like it and it has worked great for you!

really beautiful them

I have a major problem : I set up the menu but it noticed (instead of my menu) “menu not selected, please review the documentation” I installed it several times and it does not work … Can I give you my codes?

bitpub

Hello,

After setting up the menu you have to check the checkbox that tell it where to add it. It is below the menu, please look there or search a tutorial on how to asign a menu to a menu location in wordpress.

best regards, bitpub

Hi. Im having font issues. When I select a custom font from the drop-down menu in the Theme Options window then it wont change. Help please!

bitpub

What version are you running. This should work fine in 1.0.1

Hi,

Title for all widgets doesn’t appear. Note – title appears for only EWF widgets.

Can you please help to fix title name for any widgets?

Thanks, Macersoft

bitpub

Hello,

Please contact me through the form on my user page and send me WP login info so I may take a look.

tootech Purchased

Hello, before to buy your beautiful theme I would like to know if it’s really possible to change the color scheme. I read you wrote it but I would like to see some examples, please. Thank you.

Regards, Luca

bitpub

In the theme options there is a Colors tab where you have several color picker for font colors and accent color. Once you select a accent color that goes with your brand everywhere where it was used, the standard one will be changed with this one.

I really liks this theme and am thinking about using it for a client. Before I puchase though I need to know if it is possible to use different background images on different pages in boxed mode.

bitpub

Yes, you can add as many rows with visual composer as you need and customize their background image and background color, font color etc.

Default-user

Thank you, but I know exactly what I can do with visual composer. But that’s irrelevant to my question. My question was if I can change the BACKGROUND IMAGE of the page in the themes BOXED MODE. That would be an overal theme setting, not a visual composer page setting.

bitpub

I misunderstood the question. You have a advanced background image selector for the boxed version but you cannot select images on a per page basis.

Hi there. Thanks for a great theme. I’m having problems getting a portfolio page to link to it’s individual pages.

http://canterburyfabrication.co.nz/portfolio-2/#

You will see all the links have ’#’ how can I get them to link to the individual portfolio ages?

Many thanks

bitpub

Hello,

Please redownload the theme and update it to the latest version. it should fix this issue. The file you need to overwrite is the iconbox file in framework/composer/components/

KaylaF Purchased

I need an update to my visual composer. My editor tools are broken. We are on 4.2.3 and the software is on 4.3.4. I cannot edit on the front end/back end – nothing. I have no bold, Italics, basic WYSIWYG tools. I get a weird response when I switch to text and none of the tools are working. It was working as of October 24 but something has gone wrong and I am not sure what exactly other than I see Visual Composer has had some major updates. Thank you.

bitpub

Hello,

I took a look.

ReferenceError: wiredminds is not defined
wiredminds.count();

You have this error in the dashboard. I think it is related to a plugin.

KaylaF
KaylaF Purchased

How do you see that?? I have disabled all plugins and even switched themes to find the issue. I don’t even know what plugin that is related too.

bitpub

I do not know as well. I see it with the firebug (firefox plugin) console.

Hello, please is it possible upload theme update and preserve my data?

Thanks – H.P.

bitpub

Update should fix it.

Default-user

Please can you answer the mail?

bitpub

I will.

Hi I am having issues with the webfonts not showing in IE10

So none of the icons are showing up? Do you have any idea how I can fix this.

Regards

bitpub

Can you contact me through the form on my user page regarding this and send me a link to your website?

Problem with Umlauts

First I want to congratulate to this beautiful theme. Also I thik you did a smart work as the theme is easy to install and to confect to individual needs. One suggestion though: When I change the color settings I would also want to change the color of the typography (e.g. the headlines etc.). So it would be great to have an option for this too.

Now to the problem: The “Page header” seems not to work with German umlauts: Whenever I try and put a word with an umlaut into the page header field “title” and safe, the whole content of this field is gone after saving.

As the page I do with your theme is in German, this is a major problem. an you confirm that umlauts cause stripping the page header title content? Is there a fix?

Best regards, Nicola Straub

bitpub

Please contact me through the contact form on my user page regarding this.

marcgv Purchased

Hi! Congrats for the template, is very good! I´m trying to use special characters on Title, from Page Header but is not working. I try use Õ or Õ. http://mtoconsultoria.com.br/pt/?page_id=21 Any ideia? Thanks.

bitpub

Please contact me through the form on my user page regarding this.

Default-user
marcgv Purchased

I sent the message. I need a answer because i´m finishing the website this week.

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