117 comments found

Hi,

I’ve put in my Twitter ID, but the Twitter section at the footer is still not displaying tweets. How do I fix it?

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi, I really liked your them. I want to know if it will work when I apply this checkout (onepage) Brazilian tool: Tool: https://github.com/deivisonarthur/OSC-Magento-Brasil-4-Pro. Demo: http://www.youcase.com.br/colecoes.html

It’s really simple tool, but it validates everything for Brazil when checking out. Please let me know so I can proceed with the purchase! Thank you,

dedalx

It should work.

Hi, I just bought the theme. Everything is going fine so far, though there are a couple of questions. 1- I tried modifying the settings of the “Share This”, with my own buttons, but nothing happens. I tried disabling in “Share this buttons”, and still the buttons show up. How can I remove them? (site: http://www.youcase.com.br)

Thank you.

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.dedalx.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Presale question: is there no option for “quick view” when you hover over products? also is the sliding bar beneath them the only option when it comes to hovering over products? thanks. Theme looks really nice by the way.

dedalx

Hello, this theme does not have this features. Check our other themes, it have other features.

I am having problems setting up categories in the main page bar. I have products listed and they have inventory in stock.

How can i resolve this? I am unable to open a ticket since it says i exceeded the ammount of tickets and only have submitted one… HELP!

dedalx

If you have this message you submitted more than 1 ticket (maybe some years ago or so). What is your email, I will close your tickets and you can create new.

dedalx

I closed your two tickets, you can submit new.

Hello my products are showing OK just that when they have more than one picture the secondary one cutts off. When this has white background it seems as if it does not have more images. How can i solve this?

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hi,

I am using perfectum theme in my opencart website version 1.5.6, now i moved my website in amazon web service server, but perfectum theme is not working it’s showing blank page, other theme and default theme is working fine. kindly tell me how can i fix this issue? it’s urgent. and also i forgot my perfectum theme purchase code, kindly tell me how can i get this ?

dedalx

We don’t offer support without purchase code, you can’t “forgot” it. It always available on your account and I see that you don’t purchased this theme from current Themeforest account. If you lost your other account and purchase code you can’t get any support, because we can’t verify that you are customer.

Hi,

Great theme. Are there plans to include option for “Sticky” header. When user scrolls down the header with navigation stays in place.

Thanks,

dedalx
Hi, if you want this feature check our SimpleGreat Magento theme or GreatShop Magento theme:
http://themeforest.net/item/greatshop-premium-responsive-magento-theme/8208716
http://themeforest.net/item/simplegreat-premium-responsive-magento-theme/5357988

Perfectum theme is another theme with another features and will not have fixed header.
Default-user

Hi, thanks for quick answer. Are you available for custom work for this theme? Can i send you e-mail about my request?

Hello, I am having problem with my store. The prices are not showing properly. They are set fine in the system, yet they do not appear properly in the theme. For example, a products in the list view a price, but when you open the product view, it states another price (the actual one).

We have problems with sale prices also. NEED HELP FAST since have problems with customers…

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.magniumthemes.com/.

Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

Hello,

What are the optimum dimensions for the revolution slider images? I am setting up some images, yet some look low on resolution and others seem to take too much time to load

dedalx

Hello, check our sample images for slider provided with theme.

Hello.   I bought this template for PrestaShop, you no longer offer. But I have a question, is it possible to manage time between photos of the main slider? That of the Header? Thank you for your help

dedalx

Unfortunately we stopped distributing for PrestaShop themes and don’t provide support for this platform now. We got problems from our dedicated PrestaShop team and can’t work with this people anymore. I apologize for the inconvenience.

My work bought this theme, and we love the mega menu on desktop. Can you recommend a way for better user experience on the mobile menu though? Would there be an easy way to do a jQuery style accordion menu?

dedalx

Hello, theme have mobile menu, but if you want to change it you can do this yourself or look to some magento plugins for this. We don’t provide support for theme modifications.

Hello i have problems with this theme. We have tried to contact support, opened tickets but have not received answer any time or form.

Is there possible for us to coordinate a meeting so that our questions can be answered? We have technical support that is on hand waiting for answer.

One of the reasons we bought this theme was because of support, yet we have not received it.

Default-user

I have, yet nothing. They have even cleared past tickets so i could create new one, but nothing. Can we please talk? need help ASAP.

Default-user

Skype?

dedalx

We don’t cleared any tickets. All our tickets answered, so I think you don’t post any tickets to our support system. What is your ticket ID? We provide support in ticket system only.

What’s the url for the admin panel? do you provide access to the admin? I want to check something before I purchase.

dedalx

Hello, Magento does not have demo admin panel feature so we can’t provide you access to real working site.

Presale questions:

1. Is it possible to add multiple “required field” at checkout level?

Something like: color A: 24,00$ color B: 25,00$ color C: 26,00$

size 1: +00,00$ size 2: +01,00$ size 3: +02,00$

2. Is there any italian translation ready?

3. How many categories I can fit in the main navigation bar?

Thank you in advance

Andrea

dedalx

1) You can add this on Product Pages (product attribute).

2) You need to translate theme yourself as any other Magento themes

3) So many as menu can fit with current width (or you will have two line menu)

Default-user

ok I will buy the theme

Hi, does this theme include any kind of blog module?

dedalx

Hello, theme support this blog module (you can install it from magento admin panel for free after theme installation): http://www.magentocommerce.com/magento-connect/blog-community-edition-by-aheadworks.html

Presale question: Is it possible to make the new / sale products automatic slide every x seconds on the Homepage ?

dedalx

No, without code changes.

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