Ive got a blog post and the first letter of
‘Sorry no comments’ and ‘Logged in as…’
The S and the L are showing the background color ive set as the main theme color. Can you direct me to which file i need to alter to get rid of it.
Would you also be able to advise on the code id need to change in the CSS to make the homepage slider on the left of the page and the text on the right.
any chance of an update on the issues above?
Give me a link to your site please.
I PM’d you it.
Can you PM me your admin detail so i can fix it immediately.
Done! Check please.
Ha. Youve corrected the background highlight error however if you go one step back the ‘View’ button is no longer visible?
Please add me on skype@pixelartinc
Apologies i missed you on skype yesterday. Would it be possible to email about the issues as this doesnt require us to be both present at the same time.
Ok. Nope. send an email here at email@example.com
My load bar is not showing when fancybox is loading an image. Is this turned off?
Which load bar you are talking about? Please make it clear.
When enlarging an image should there be a load bar. When it is clicked on like in the portfolio area. It opens up in Fancybox. There is a black background when it opens. I am not seeing a load bar…
So when you click on an image to enlarge it. Fancybox the JS you used to create a popup.
Can you provide a link to your site.
I would buy this template. But I need to know if you can do the translation into Portuguese? Not found any information about here.
Sorry this is not a translation ready theme yet.
Good morning, I am interested in buying your theme but I have several questions.
1 In the Home, the images of the slider may have links?
2 In the Portfolio, I’ve seen you go all the projects together, without labels / tags for which categorize. I can put in the category? mixed for me not to leave? or I have multiple Portfolios? That is, a portfolio that is called porfolio1 with some pictures and other porfolio2 with other pictures?
Thanks you so much
another question, can we use translators plugins? as WPML? thanks
1st and 2nd option is possible for this theme but 3rd one is not fully compatible with WPML as it is not a translation ready theme.
ok this means that I can not install any translator plugging the theme right?
No that’s not means that you can not install the plugin. You can install the WPML plugin but it will not translate some hard coded strings of the sites and will translate only your sites pages and posts etc etc.
you mean when you refer to does not translate “hard coded strings”?
Refers to the menu, texts slider or contact? Thanks so much
is not compatible with WPML? o with all plugins translators?
please, any answers?
you can translate pages, posts and menus with these plugins but not the hard coded strings like Some text of buttons etc etc
This theme is not compatible with WPML? o with all plugins translators? Thanks
As WPML, QTtranslate or google language translator for example. Thanks
Good morning, we are very happy with this theme, although we have some doubts.
1º Can I make the logo bigger? I tryed to modify the CSS on Appearance / editor but nothing happened.
2º Can I change the color of the font of the text of submenu? or Change the color submenu box?
3º In the section OUR SERVICES on the Home, we can post some pictures in miniatures, but when I access the selection, this photo becomes bigger and placed in a slider. Is there any way to avoid that?
THANKS SO MUCH
Hi yes you can achieve this. Goto our support site and our support staff will help you http://pixelartsupport.ticksy.com/
Hello, In the “team” I can only put 4 members? I can add more but I do not appear anywhere. Thanks
Check your ticket is replied.
How can I add a video to the homepage slider?
I just bought your theme but have just found out that when you go in responsive submenu does not appear, it that true, if it is is a big mistake
Hello, I bought and installed the WS Perfetto Theme. How do I create multiple portfolios. I know it’s possible, but there are no instructions for this in the documentation received. Thank you.
What do you mean by different portfolios? You want each category portfolio items on a page?
The site is for an interior designer who makes architectural and also products for decoration . Must have 2 PORTFOLIOS : designs and products . Both have to have the formatting ( template portfolio) , however, present different content . Already there are categories for projects ( PORTFOLIO / Home office1 ) . This is ok.I create product categories , but this way designs and products are in the same folder and are presented together. I need to keep them separate . Just as there is a PORTFOLIO Folder , offspring would one PRODUCTS folder ( equaling PORTFOLIO ) for this specific content .
Go to our support site and submit a ticket with your query and also provide your sites login detail so we can check and let you know ASAP.
Good morning. How I can put as fixed buttons of Social Medias in the “home”?
Sorry I confused the theme for this question.
Good morning , How I can put a link to pictures of “OUR PARTNERS”?
Running WordPress 3.9.1 and your theme 1.1.
Slideshow has stopped working?
Please provide fix, very urgent!
Thanks in advance.
Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/
?Seriously, your service is not cool!
We have submitted a ticket with no result???
We need the above fixed within the next 24hrs!
If we don’t receive the fix ASAP we will be taking the matter further
ARE YOU SERIOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YOU HAVE DELETED OUR SUPPORT ACCOUNT BECAUSE YOU WONT / CANT FIX THE FAULT WITH YOUR THEME!!!!!
I HAVE BEEN A MEMBER OF ENVATO FOR MAY YEARS AND HAVE NEVER COME ACROSS SUCH UNPROFESSIONAL PEOPLE!
IF THE ISSUE ISNT FIXED WITHIN 12 HRS, I PROMISE YOU WE WILL BE TAKING THE MATTER TO ENVATO AND LEAVING COMMENTS ON ALL OF YOU THEMES / WORK TO ALERT OTHER CUSTOMERS OF YOU LACK OF CONCERN FOR THE PRODUCTS YOU PRODUCE.
WE WILL ALSO BE SEEKING COMPENSATION AS A RESULT OF LOSS OF OUR CLIENT!
WE HOPE YOU ARE MAN ENOUGH TO ACCEPT YOU RESPONSIBILITIES!!!!!
Is your support site account deleted? Thats not possible because we are using a specific company for our support services and no body can remove a user account in anyway. BTW your support ticket is here http://pixelartsupport.ticksy.com/ticket/244077 and due to some technical issues we are not able to answer the support tickets and we are very sorry for that.
I have marked your ticket as important and will fix your issue ASA we will get back to our support system. Hope you will understand.
Also you can talk to the developer and give him a ref of this comment and ask him to fix the issue. Via skype @pixelartinc
And if you are still not satisfied with the theme or services you can ask envato for a refund,
Thank You & Regards,
Well we cant sign in under the registered details we signed up with???
Please fix today as we have a very irate client!
Also, contact through this forum as we cant login to your ticketing system???
You can reset your password and credentials for the support site if not working anymore. As i checked with our system and everything is working.
Your support ticket is replied so check and give a quick reply there.
Your system isn’t recognising the email we used to setup the support??? so we cannot reset anything to get ti the ticket!
Please use this forum as we are way out of time and have had enough of the delays….
Ok then add our support team member on Skype for a quick and immediate help @pixelartinc
Im sorry but unable to skype at the moment.
You have all our login details for the site, can you please just fix the issue, or email us directions on how to do this.
I don’t understand why this is so difficult??
Bro Can you send me your sites Login details and FTP details at my email (firstname.lastname@example.org) so i can pass it to the developers and they will fix the issue immediately.
CONGRATULATIONS ON HAVING THE WORST SUPPORT IN THE ENTIRE ENVATO!!!!!!! NO SUPPORT WHAT SO EVER AND A CONTINUES “RUN AROUND” ON PROMISES AND NEVER DELIVER!!!!! WE WILL BE PUTTING IN AN OFFICIAL COMPLAINT TO ENVATO ON YOUR CONDUCT….............
Good morning, I have a question : in blog post , a carousel appears by default. I add an image in content but it appears a blank carousel that disturbs me everything.
How I can remove this carousel in a post?
The example – http://imgur.com/H3158NA
Submit a ticket here http://pixelartsupport.ticksy.com/ or send an email at email@example.com for a quicker reply.
Good morning, I want to place a submenu inside another submenu in my menu but I get errors and disturbs me the whole layout. Why?
Hello, Is anyone there ?
Hello Mate, Please use the support site for all the queries related to our products so you can get a quick reply http://pixelartsupport.ticksy.com/
Another question , in social networks Just have facebook, twitter , Google Plus , Flickr and RRSS . Can I put the logo of “linkedin” in the header ? Thanks so much
Hi Support Team
I have written lately about 2 times with the support system of pixar themes because I have several problems with the theme. When do I get finally get an answer? Really not a good support.
Your ticket is replied. We have only on ticket with this name can you tell me where you have posted or write us on so I can check that too.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.