This author will respond to buyers' questions and provides limited support through their own support system.
Free Support – 6 Months
Our premium class customer support is always ready to help you. Free Support will be provided for 6 Months from date of purchase of item.
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
Support does not include:
- Customization and installation services
- Support for third party software and plugins
- Adding any extra feature that is not the part of item
- About any feature or requirement that is not available in the theme
We’re in GMT +5 and we aim to answer all questions within 24 hours in weekdays from Monday to Friday. Please note that the fastest way to obtain support is to submit a request via our online Help Desk: http://support.pixarwpthemes.com/
Requests received via ThemeForest comments and personal messages or email can be not addressed at all!