1183 comments found

Hello, I purchased the theme and when I try to embed youtube videos it does not work. The frame for the video appears, but it does not play when i click on it. Also, when i click on the sidebar widget for recent videos, it takes me to youtube saying the url is malformed. Any help would be much appreciated.

Fixed my issue, needed to enable the embedder.

Hi! I’ve purchased this theme. When I try to upload and install, it says thas the theme is missing the StyleSheet (style.css). What can I do?

wearepixel8

Thank you for the purchase. All support questions are exclusively answered on our Customer Support website.

Hi,

I am interested in purchasing this theme and wanted to know if it would be compatible with an ecommerce plugin such as woocommerce and a forum plugin as I would like to add these elements in the future.

Also I’ve read a few comments regarding customising the theme using a “child theme” is this done within wordpress or an external programs?

Thanks in advance

wearepixel8

Thanks for your interest in the theme. We have not tested Periodic with the plugins you mentioned, so we cannot honestly answer either way.

Though you could do some minor work, on a child theme, within WordPress itself, we recommend using a code editor for the “heavy lifting”.

We hope that helps and thanks again.

Hello, I want to buy this theme. But first I want to know if I can put language options. Also I was wondering if it’s possible to quit the banner that is on the right of the logo in the header.

In the theme there is 12 categories, I need to create 20 categories, is that possible?

Thanks a lot.

wearepixel8

Thanks for your interest in one of our products. The theme has been fully localized and is ready for translation. As far as its compatibility with language switching plugins, it has not been fully tested with any of the known plugins that provide that type of functionality.

The amount of categories you have are independent of the theme and is a part of the core WordPress functionality.

Hi.

I have posted two questions on the forum about archives pages not showing and see nothing there when I look back at the site.

Archives page issue:

I am unsure how this is happening but need an answer to learn why I see no archives page for Mobile News As I notice when a 404 page is delivered I can see my past month in links but when clicked it never actually delivers this page, just goes to my home page, I have added and deleted an archives page and assigned the template, other things but still have no idea what has happened to my archives page. Any help greatly appreciated. Thank you.

wearepixel8

Did you post your question here: http://support.wearepixel8.com

nubirthmedia

Hi yes, but nothing ever showed so now I ask the question here, posted twice on the other site, thanks.

wearepixel8

Please post again. We exclusively answer customer support questions on this website.

Hi, I love this theme & would like to buy it, but is there any way I can check if this theme will support an eCommerce, directory or forum pluggin, as they are fundamental to my site.

I would like to make the home page and some other front pages in categories static. Would that be a problem?

Also, can I customize this template, for example, change the background & other features to suit my needs, without using your customization service (i.e. by myself)?

wearepixel8

Thanks for your interest in one of our products. Unfortunately, there isn’t a way to check if the theme will properly integrate with the eCommerce of your choice before purchase. We have plans, in v2.5, to test integration with one of the major e-comm plugins but that is at least a month away. We have no plans of testing the theme’s integration with a forum or directory plugin.

If you are comfortable with writing code, you can always customize the theme, in a child theme (recommended) on your own. Our service is not mandatory for that.

Thanks again and I hope that answers your questions.

Hi, that was very useful, thank you & mostly answered my questions. Please excuse my ignorance, if this is a stupid question, but would this template be easy to use as a CMS . Can I have the homepage, and many others as static pages?

wearepixel8

Yes, WordPress allows you to have both posts and pages, which this theme supports.

Hi, I bought and downloaded your theme. I’m using Wordpress on Wampserver. In your guide you say I shouln’t use Wordpress theme uploader. Why not?? I did as you said & downloaded Filezilla, but I can’t connect it to my wordpress. I don’t even know my host name as I’m only managing the site locally for now.

This has caused a lot of problems & I can’t find the solution or the answer this question on the web. Can you give me a bit of advice on how to use Filezilla with Wamp, or can I just you my Wordpress theme uploader?

I’ve tried following a tuturial to setup a virtual host for my wamp, but Firezilla still won’t connect to my wordpress. I’ve spent an entire day on this & would like a template that’s easily uploaded onto my Wordpress. I don’t want to pay someone to configure all of this for me.

Is it possible to get a refund for this template please as I don’t have time for all this?

OMG , sorry. I just realized that the whole Firezilla was a wild goose chase & I don’t need it if I’m only using a local server. Hopefully, that was all just an unnecessary waste of time & I can now move onto enjoying the template.

wearepixel8

No worries. You are correct. If you are developing locally, there is no need to use an FTP client to upload the theme.

If you require any further assistance, please open a ticket at http://support.wearepixel8.com.

Thanks for the purchase.

I purchased the theme back in October. I really love it but I was wondering how I could obtain the new update from February? It states more image optimization which is what I’m looking for.

Some RSS feeds don’t include images. The image is then left blank which looks bad. How do I resolve that issue? Any advice?

P.S. I realize you have an Official Customer Support page, but for some reason I can not log in. I have provided the item id and purchase code. I have sent you an e-mail explaining this as well.

wearepixel8

We have checked our database and see no record of your ThemeForest username. This usually means that your sign up process was not a success. Did you get a message stating otherwise?

Unfortunately, we do not answer support questions here or via email and we ask that you sign up again. If you continue to encounter a problem, you can call the studio between M-F, from 9:30a – 6:00p CST at (888) 680-7981.

Thanks for your patience and understanding.

Our thumbnails do not resize so its a pain making them show up correctly. Emailed the link.

wearepixel8

Customer support questions are only answered at http://support.wearepixel8.com

I’m looking to use this for my High School’s newspaper, and was wondering about a number of things: 1) Is it possible to change the video host from YouTube to Vimeo without too much hassle? All of our videos are hosted with them, and we need it to work with all of our old articles. 2) While I like the look of it, is it possible to change the pinstripe background for the featured articles on the home page to another texture? I don’t think that it quite fits with our school’s look. 3) I’m not entirely sure what the colour scheme changes, but I would guess it changes the featured colour and what highlights anything which you curse over. Is there a way to change things like the colour on the sides of the pages? 4) For article authors, is it possible to have their name link to either a page about them or a list of all article’s they’ve done? That would be very helpful. 5) Finally, while this isn’t vital, how easily would articles made on a theme by School Newspapers Online? I know it’s just WordPress, but would all the tags/categories transfer over? Thank you very much, M

wearepixel8

Thanks for your interest in the theme:

  1. Per the provided features information, the theme supports Vimeo videos
  2. Any presentational aspect of the theme can be changed in a child theme with some working knowledge of CSS
  3. Same answer as 2
  4. Please check the demo for the feature you are asking about
  5. Unfortunately, I am not understanding the last question

Really love this theme! Great features and layouts! Thinking of buying for a project..

One question though, I’m looking for a theme where you can login at the frontend, update your profile, change password and post from the frontend. Something like the login feature in this theme

http://themeforest.net/item/i-love-it-content-sharing-wordpress-theme/full_screen_preview/698475

Is it possible to integrate something like this in your theme? Or are you willing to make it custom? I tried all kinds of plugins to do this nicely, but most of the time it works, but not very good and it looks horrible, even if I style the CSS .

What are your thougts about this?

Cheers!

wearepixel8

Periodic, as it stands, isn’t really built for what you are attempting to accomplish, unfortunately. We wouldn’t feel comfortable stating that it would work with any of the “membership” plugins as it has never been tested with any.

As far as a customization, we do have a service for this, if you are interested in getting a quote for what it may potentially cost you.

Hi, I uninstalled my local server & got hosting with ipage.com. I installed wordpress 3.3 on that. I tried to install your theme via Filezilla. Now I can’t even get into my Wordpress admin page. It’s just saying;

Warning: require_once(/hermes/bosweb26b/b647/ipg.rachelflute/objectivesoul.com/wp-content/themes/periodic/functions/theme-options.php) [function.require-once]: failed to open stream: No such file or directory in /hermes/bosweb26b/b647/ipg.rachelflute/objectivesoul.com/wp-content/themes/periodic/functions.php on line 35

Fatal error: require_once() [function.require]: Failed opening required ’/hermes/bosweb26b/b647/ipg.rachelflute/objectivesoul.com/wp-content/themes/periodic/functions/theme-options.php’ (include_path=’.:/usr/local/lib/php-5.2.17/lib/php’) in /hermes/bosweb26b/b647/ipg.rachelflute/objectivesoul.com/wp-content/themes/periodic/functions.php on line 35

Do you have any idea what this means or how I can go about installing your theme? Is it possible the theme has been damaged when uninstalling it from wordpress on my localhost Wampserver?

wearepixel8

All customer service questions are exclusively answered at http://support.wearepixel8.com.

Yes,but I registered there but I’m still waiting for you to send me my password. It hasn’t been emailed to me yet??

wearepixel8

The password is auto generated and sent to the email address you used during signup. We see your username and email address in our database. Make sure you check your spam folder as it may have landed there.

hello wearepixel, i would say downloading your theme was great, installing all the right feature wasn’t a bad idea either, but the problem is your theme keeps malfunctioning, i have reinstalled i all again 3 times now, and stil malfunction, the widget in specific part is placing itself in the wrong place. www.tjconnects.com, let me know what you can do because i need help, also the menu bar doesnt look consistent on all web browsers

wearepixel8

All support questions are exclusively answered at http://support.wearepixel8.com.

Hi,

Does the theme support flash mpu’s and leadboards or just images and gif’s?

Thanks

wearepixel8

We’ll be happy to answer all of your theme related questions at http://support.wearepixel8.com

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