100 comments found

HI how does the contact form integrate with mail chimp? I got the newsletter to work but not the contact form- please visit webinars dot adrevenu dot com.

WebFactory

Hi, thank you for purchasing!

Contact form is not integrated with MC. Please note that we don’t provide support via comments.

How long will this theme be supported for? It looks great, but just bought a different theme, and two months later it was unsupported with no updates. Do you know if this theme will be supported and updated for 1 or 2 years more?

WebFactory

Hi, thank you for taking an interest in our items!

The license is valid for 1 year, we guarantee updates during that period.

Hi, I bought this theme a while back, I have noticed I am getting so much spam from contact form. Anyway this can be fixed within theme?

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

We don’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Thanks for the reply in PM. Would love for a speedy update. The contact form problem just makes this theme not as valuable as the whole sales pitch of this is that it has lead generation. I am getting spammed with 200 emails a day right now which is rather annoying.

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

We don’t provide any support via comments.

Default-user

Hi, I already have experienced your support in which I was told I have to wait for an update. My comment is me talking about current experience and saying I hope that you update sooner rather than later.

WebFactory

The theme will be updated as soon as it’s possible.

Hi. Is it possible to add new font to your theme without any 3rd party plugins?

WebFactory

Hi, thank you for taking an interest in our items!

Yes, you can edit the CSS and add new font you like.

How can I customize Contact form? I need to add phone field just above email.

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments.

Hi, does the theme supports child theme?

WebFactory

Hi, thank you for taking an interest in our items!

Yes, with a minor modification our support can help you with after purchase.

Pre Sales Question. 1 – Can i customize the contact form? Are it using Contact Form7? If no, can this form be replaced or load a form from contact7? 2- Is it easy to remove twitter area on it? 3 -Demo Data? 4-Is it compatible with Visual Composer Plugin?

Thanks.

andremkt

hi….how can i make/put a link on it it now![/button] ???

How can i remove the pages that i dont need….like twitter for example….

andremkt

How the gallery works? i cannot find on the documentation how to make it works….i upload a new one and still loading the template files….

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Hi. If I wanted to integrate a pricing table could I grab myself a relevant plugin and then add that table to the homepage?

Thanks, D.

WebFactory

Hi, thank you for taking an interest in our items!

Sure, you can easily do that.

Hi, great theme :-) Where do you change the colors of contact form, I would also like to change the icons colors from black to smth else. Doesnt look like this option is included in theme customazation. http://dom-za-starije-i-nemocne.com
WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments.

Default-user

I also wrote to your support team, still no answer :-)

WebFactory

Our support team will get back to you as soon as possible. You can read more about our support guidelines on the profile page.

So is the contact form integrated with mailchimp or not? One comment you made says no, and on the sales page changelog: v1.30 – July 22nd 2014
  • linked MailChimp to the contact form – users are subscribed after a successful form submit.

Yes or no?

Thank you.

WebFactory

Hi, thank you for purchasing!

Yes, contact form is linked to MailChimp. Please note that we don’t provide any support via comments.

Default-user

Great – thank you!

WebFactory

You’re welcome :)

Hi…i sent a email on your profile 30 days ago and got nothing back. i resend the email right now..could you please reply me at this time. thanks.

WebFactory

Hi, thank you for purchasing! I believe both tickets have now been resolved.

krolf007 Purchased

Hi, is this theme compatible with Yoast SEO? And how effective is this theme for SEO?

Thanks

WebFactory

The form is already linked to MC. You can replace it if you know HTML/PHP.

Default-user
krolf007 Purchased

Unfortunately not, is there an easy way to do it with help of your support team? I like the theme but one of the key components is the ability to export the leads collected. Thanks

WebFactory

The scope of our support does not cover any item modifications. As I’ve said you can export leads from MC which is linked to the form.

nice theme!|

WebFactory

Thank you!

Hello, I’m using WPML and have no issues apart this: Header Content Page (left column) Is not taking the language. Only one language is read. On costomize everything change but this. Please let me know. Gianluca

WebFactory

HI, thank you for purchasing!

We don’t provide any support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Does anyone know how to add an upload file field to the contact form? Will it be available in the next update, as promised?

WebFactory

Hi, thank you for purchasing!

File upload field is planned for the next theme update.

Default-user

Thanks brother, looking forward to it.

krolf007 Purchased

Do you have set up instructions/tutorials anywhere? Thanks

WebFactory

Hi, thank you for purchasing!

Documentation is available in the main ZIP file downloadable from TF. Please note that we don’t provide any support via comments.

Does this theme support ecommerce?

WebFactory

Hi, thank you for taking an interest in our items!

It’s not made specifically for any ecommerce plugin (ie there are no product specific templates) but it’ll work.

jphelan2 Purchased

Who can help me? I’ve asked three different question, all very generic via your contact form bee this past week and after your initial auto responding email (that I respond too) I have received no responses.

1) how can I make it so the sidebar falls below the content area on mobile phones? Right now it disapears so adding important links and info isn’t an option when most of your customers use mobile.

2) the favicon shows when I bookmark it on my iPhone. But later, that disapears. When I re-book marks it, it shows fine. Then disapears later. How does this get resolved?

3) in search, it shows my Name on top and on bottom “Permanex, just another Wordpress site” but I can’t find this information anywhere on my site and my description and titles are not this. Not sure how this is cached as I changed this right away.

I realize you don’t offer support via comments, but you don’t seem to offer support via your support system either. Of all the 20+ themes I have purchased, your theme is the only one to not provide support when asking for help. Please help. Thank you

WebFactory

I’m very sorry for the inconvenience but you can see that our support answered all your tickets multiple times and from multiple email accounts. Have you tried looking for answers in the theme’s documentation?

Default-user
jphelan2 Purchased

Ok, if you won’t provide answers to this basic questions, I will change themes and take it up with Evato. I cannot recommend a theme that can’t get an email to me. I received your confirmation emails and I’ve checked with my email provider and no other emails came to me, or to spam. They wouldn’t be marketed as spam, as I have no problems receiving emails if they are sent. From what I can see, those emails are from me, not the other way around. And again, my provider confirmed no other emails came from you.

Your theme documentation does not tell me how to resolve the disappearing favicon, how to make the side bar not disappear on mobile phones, and does not tell me why your heme name is still appearing under my name on search.

Extremely disappointed with this purchase.

WebFactory

Sorry to hear you’re disappointed. Feel free to contact Envato support.

Hi I am looking for a relatively easy to use lead gen landing page. I am not familiar with bootstarp or html. The title says wordpress landing page. If I am an experienced wordpress site builder, should I be able to use this template with relative ease? It just seems like most (or all) landing pages are either bootstrap or html. Thanks Brad

WebFactory

Hi, thank you for taking an interest in our items!

This is a WordPress theme which means 99% of users are able to completely configure and customize it without touching any HTML, hence it doesn’t really matter what CSS framework it uses because you won’t “see” it. But yes, we do use Bootstrap.

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