87 comments found

  • Won a Competition
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Envato Studio (Microlancer) Beta Tester
+9 more

Contact us. We'll get back to you ASAP!

Hi, thank you for taking an interest in our item!

Please note that we can only answer general and pre-sale question in the comments. Send all support requests trough the contact form. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Saint Vincent and the Grenadines

build your own gasket

WebFactory

I’m not quite sure I understand what you’re saying :(

  • Sold between 100 and 1 000 dollars
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

It looks great! Can I translate the contact form in header?

WebFactory

Hi, thank you for taking an interest in our items!

Sure, just use the theme customizer. You can test it in the demo as well.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Indonesia
  • Sold between 50 000 and 100 000 dollars
  • Referred between 1 and 9 users

Congrats for the WP version release guys!
Good luck with it :)

WebFactory

Thanks! :)

  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars

Once Again Beautiful Theme :)
Good Luck With Sales!

WebFactory

Thank you so much!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi,

Excellent theme…

Can we add more details to contact form?

Thanks…

WebFactory

Hi, thank you for taking an interest in our items!

You can see currently available options in the demo theme customizer (http://permatex-wp.webfactoryltd.com/demo-login.php). Version 1.1 due to be out in a couple of days will have options for additional fields.

Default-user

Thanks for ypur reply,

I have a website to request some key special functions to user. So I need these type of theme but with more detailed contact form.

WebFactory

You’re welcome. You can contact our devs via the contact form on our profile page and specify what you need. They’ll give you a quote, if that’s an option for you.

  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Europe
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users

This looks wonderful, great design, wonderful typography. Wish you the best with this one, sure will sell a lot!

Kind Regards,
Bedros

WebFactory

Thank you! We hope so too :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Can I replace a background color with an image?

WebFactory

Hi, thank you for taking an interest in our items.

There’s no option for that but it’s one line of CSS which you can add using the theme customizer so it shouldn’t have to be a problem to do :)

DesertGrind

ok, if i have problems i will get back to you. Thanks.

WebFactory

Thank you for purchasing! If you need any further assistance please contact our support via our profile page as we don’t provide support via comments.

DesertGrind

I will for sure.

DesertGrind

Nice theme but it has issues. Why you wouldn’t make the social links easier to use is odd. The theme has compatibility issues with common plugins such as nextgen gallery. Im not so sure that the theme is worth the money. I’ll see how well support is for the theme and report back later.

WebFactory

I’m not quite sure what’s wrong with social links being a shortcode which gives you the ability to use them in any section in any order and multiple times if need. But I guess it’s impossible to please everyone :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

Excellent theme. Thanks.

We just installed it http://www.ssp-security.com/ and the menu isn’t working, what am I missing out?

Thanks

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email with your site details (URL, WP username/password). We can’t provide support via comments.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is it possible to edit the form so it get to a thankyou page versus the javascript pop-up ?

WebFactory

Hi, thank you for purchasing.

Please contact our support via email. We can’t provide support via comments.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Finland

All the social links should open in a new tab so anyone visiting the site wouldn’t have to use browser’s Back-button to see the site again. Please add target=_blank to the social links in the next update. Thanks.

WebFactory

Hi, thank you for purchasing!

We’ll add the target option to [social-icon] in the next update.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi , i have a qeustion before i buy this theme. (im from japan)

can i use another newsletter API? this theme seem like only use mailchimp. i want use japanese newsletter API.

WebFactory

Hi, thank you for taking an interest in our items!

You can use any newsletter API you like but the only built-in is the MailChimp one. So you can either install a plugin for some other service or modify the code yourself.

Default-user

oh! Domo Arigato! :)

Default-user

ah, one more question please? can i custom this image on this theme?

http://permatex-wp.webfactoryltd.com/wp-content/uploads/2013/08/black-iphone1.png

i want put another image to my wordpress website.

WebFactory

Yes, it’s a regular image uploaded via media manager and set as the featured image of that post.

Default-user

thank you ! i will buy this theme in next weekend :)

WebFactory

You’re welcome. Glad to hear that!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Netherlands

Hi, Great theme! Is it possible to add a “top buttom” to return quickly to the top of the page instead of scrolling? Thanks,

WebFactory

Hi, thank you for taking an interest in our items and those kind words!

There’s a “top” button in the footer.

bountygirl72

Thanks for your unbelievable quick reply! :-) I did see the top button in the footer, I was just wondering if it is possible to insert one more half way the page.

WebFactory

You’re welcome :) You mean a floating button like here – http://pootle-wp.webfactoryltd.com/ ? That appears only when needed? No there’s no option for that but contact our support via email and maybe they can figure something out ;)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, Great looking theme it seems to suit my needs, just one thing, would it be possible for me to add a image upload option to the integrated request a quote form,

Many thanks Andrew

WebFactory

Hi Andrew, thank you for taking an interest in our items!

You can put an file upload field but it’ll require some PHP knowledge. There’s no option for that in the theme. Sorry.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Kingdom

Love this theme! It’s super bold and above fold. Easy to setup as well. Thanks!

WebFactory

Thank you for purchasing! Glad you like it.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I have seen in previous comments that version 1.1 will have options for additional fields in the contact form. I really need this feature. When do you expect to launch the new version? Thanks in advance.

WebFactory

Hi, thank you for taking an interest in our items!

We’ve added 1 additional field in the last version. I don’t think we’ll release a version with unlimited additional fields but please contact our devs via email and explain what you need, perhaps they’ll be able to help you out.

Default-user

Ok. Thanks for your answer. Is it possible to change the order of the fields? and another question If I know a little bit of coding (html and css) is it easy to add a new field? Thansk in advance.

WebFactory

No the order can’t be changed via options but it’s trivial to do in HTML. New fields can easily be added in HTML but will require a bit of code in PHP as well.

  • Austria
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hi.. where i can change the Social Network bar. (the links)

WebFactory

Hi, thank you for purchasing.

We can’t provide support via comments. Please use the contact form on our profile page for support.

Social icons are shortcodes in one of the front page sections.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
asesma Purchased

Hi, I have created the application in twitter just to show the feeds but I do not know what is the Access Token Secret, the last field. The first three ones are clear, but the last one does not appear with that name in Twitter’s application. Which one is it?

Consumer key Consumer secret Request token URL Authorize URL Access token URL Callback URL Sign in with Twitter

Thanks!

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

After the app is created click “Create my access token” to get the additional keys, it’s a blue button at the bottom of the Twitter admin page.

Please contact our support via email with your site details (URL, WP username/password) if you have any further questions. We can’t provide support via comments.

Default-user
asesma Purchased

Hi, thanks for your help. I am also having trubbles with the extra field of the contact form. It does not appear. I am trying to solve it by accessing the html, but can not find it. Could you tell me which files I need to modify to change the order of the fields and to add an extra field. Thanks in advance.

WebFactory

As we already said – we can’t provide support via comments. Sorry.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Ukraine

Hi! How to add a contact form on any page?

WebFactory

Hi, thank you for purchasing!

The easiest way is to use some 3rd party plugin like Gravity Forms.

bull323

Thank you!

WebFactory

You’re welcome, have a great weekend,

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