107 comments found

Hi there,

I am planning in buying your template but before doing so I wanted to know your availability and average time response to support questions. Do u answer questions over the weekend? If I prefer to use gravity forms instead of your form would it be possible?

Thanks!

WebFactory

Hi, thank you for taking an interest in our items!

You can find detailed ToS on our profile page – http://codecanyon.net/user/WebFactory You can use GF but it would require some custom coding if you want it in the header.

Default-user

Thank you for your fast response :) I just realize it is a single page navigation. Is there an aption to have multipage. I need my lp home and a link that opens a new page for FAQ. Thanks again

WebFactory

You’re welcome. It’s not a single page it’s a normal full theme. See item description for links.

Hi there,

I love the look of this theme for my project and am looking to purchase in the next couple of days. One question, rather than having everything all on the one landing page, will I be able to add various pages to the header menu and just keep the landing page for people to use the quote form? I’ve read through the description and live preview but am still unsure on this (I’m not too Wordpress literate). Without sounding cheap is this also possible with the $10 version of permatex?

Best regards, Toby.

WebFactory

Hi Toby, thank you for taking an interest in our items!

You can add as many items on the menu as you need, and create as many pages as you need. And yes you can strip down the front page to only keep the form. If you’re comfortable with editing HTML (and some CSS/PHP/JS) that version is going to work fine as well. You can see all the templates included in that version on the HTML demo.

Hi! I’m very interested in buying this theme—but before I do so, will it work with WPML? I have a bilingual website and before I buy this, I’d like to make sure I’ll be able to have both languages available!

Thank you very much!! And excellent design work!!

WebFactory

Sure, just open a support ticket on our profile page. Otherwise we can’t contact you directly. You’re welcome!

Default-user

Will do, thank you :)

WebFactory

You’re welcome, have a great Sunday!

asesma Purchased

Hi, I have done some customizations to the template. If I install this new version I will lose them? Is not possible to install the new version without losing the customizations done to the template? Thanks in advance!

WebFactory

Hi, thank you for purchasing!

Unfortunately we can’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Hi again, I have now purchased this theme. I love it and think it will look great once I’ve figured out how to do certain things. The main issue I’m having is getting the contact form to appear on my homepage. I have created another page and changed it to the static front page, and in the permatex customization I have made sure the header type is ‘contact form’ and the header content page is the page I have created, but no contact form is appearing at all. Secondly how do I get rid of the banner below the nav bar that has the page title on e.g. Sample Page, and make the whole background one block colour like it is red on your preview site?

Please bare in mind I’m not very experienced with Wordpress so please keep terminology to novice level!

If you wish to see the stage im at currently my site is idothejobsyouhate.co.uk

Many thanks, Toby.

WebFactory

Hi, thank you for purchasing!

Unfortunately we can’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Default-user

Thanks for the reply, I have forwarded this message to you through the contact form. I apologise if I came across blunt. I was unaware that I needed to contact you directly and was frustrated about not making any progress for the whole day! Look forward to hearing back from you.

WebFactory

No worries. Fortunately the support staff does not read these comments :)

g60dave Purchased

Great theme, im sure ill be in touch as i progress

Thanks

WebFactory

Thank you for purchasing and those kind words!

Can the support team strip out mailchimp and use Aweber in its place if I purchase? Or just show me where to replace/switch out the form tags and get it working. Thanks.

WebFactory

Hi, thank you for taking an interest in our items!

Unfortunately the scope of our support does not cover any item modifications. We can show you where the markup is but that the max.

shmu_lik Purchased

Theme is so confusing and uncomfortable that I wished I had bought it

WebFactory

Hi, thank you for purchasing!

Sorry to hear you’re not satisfied. If you have any problems please don’t hasitate to contact our support via email.

How is the backend of the enquiry form handled? Does it go to the WP admin email address?

Is the auto-responder also handled by WP?

WebFactory

Hi, thank you for taking an interest in our items!

There’s no backend for the form. Email can be configured in the theme customizer that you can see in the demo. Yes, auto-responder is handled by WP and can also be configured in the theme customizer.

bull323 Purchased

Hi! I can not get Extra Field Description! How to fix it?

WebFactory

Hi, thank you for purchasing.

We can’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

in my website extra-filed not work in contact us form, and i want add one more drop-down menu in contact form…

i cant edit li css tag.. means i cant find in theme editor, i want to remove

li { list-style: none; }

Because i want to show black bluet in my pages…

So Please help..

Domain : http://cashloansonline.co/

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

Hello,

I want to know, it’s possibal to create a landing form with a form similar but when the user will click on Get a quote , open a new page with a bigger form ?

It’s easy ?

Default-user

or just open a new page

WebFactory

Hi, thank you for taking an interest in our items!

If you know a bit of PHP/JS/HTML it’s not a problem.

Would like to buy this theme. Can the contact form add “upload file” field?

WebFactory

Hi, thank you for taking an interest in our items!

That feature is going to be available in the next release. Till then you can only add it by editing the HTML/PHP.

Hello there,

I’m considering to buy a license of your Permatex theme.

I have two questions for you,

1) What is the size limit for a logo on the top menu? (Because we have a big logo.)

2) On the frontpage, is it possible to use page-width video header as the first object under the top menu?

Final note, I was trying to customize the theme on your demo page but the logo disappeared, you might want to check that.

Thanks!

WebFactory

Hi, thank you for taking an interest in our items!

1) There’s no limit, but the site will definitely look better if the logo is landscape oriented.

2) It would require a small modification.

Please make sure the logo is not bigger than 0.5MB.

Default-user

Your themes are amazing, because of my video header requirement I also noted down another theme (Ensconence) and for my surprise it’s also made by you.

Maybe it’s not the place to ask it but is it possible to turn the Auto-Play Video feature on Ensconence?

WebFactory

Thank you for the kind words.

No, there’s no auto-play option but it can easily be turned off/on with a small code modification.

Hello. Your product looks great. I have a question regarding the form. Can you edit form fields extensively to collect data such as dates etc as my requirement would go beyond what you have on the demo page. Thanks.

WebFactory

Hi, thank you for taking an interest in our items!

Options that are available via GUI can be tested on the demo, in theme customizer. Anything beyond that has to be done by editing HTML/PHP. You can modify the theme any way you need it if you have a bit of HTML knowledge or you can hire us to do it for you.

Hi, i want to buy your template but i would like to know it it’s easy to add input fields via wordpress ? Coz i have 3 more input fiels to put.

Elodie

WebFactory

Hi, thank you for taking an interest in our items!

One additional fields can be added via theme customizer. If you want more you’ll have to add them manually by editing the theme files.

Default-user

Thank you !

WebFactory

You’re welcome :)

Hi

Is it possible to have the theme replace an element depending on the screen width?

Example: On desktop view or resolutions above tablet size, to show the standard element.

If a mobile or tablet is viewing the site, to then replace this element with another element to show a different message?

WebFactory

Hi, thank you for taking an interest in our items!

Yes that’s possible but not without some customizations. You can contact our support with more details and they’re going to give you a quote.

Hey,

I purchased this theme and using it.

however i encounter a difficulty. On page “24-2” where the social icons appear, how do I link these buttons to a page?

thank you

WebFactory

Hi, thank you for purchasing!

We don’t provide support via comments – http://themeforest.net/item/permatex-leads-generating-wordpress-landing-page/5436960/support

skane Purchased

We’re A/B testing this form and early results show about 5% increase in conversions. This is pretty huge for this client. I replaced the two default forms on the front page with Gravity Forms – but kept the cool styling from Permatex. I see a lot of questions about using GF forms, so I wrote a post about how I did it: http://www.stephenpkane.com/permatex-theme-replacing-mailchimp-constant-contact/

WebFactory

Thank you very much for purchasing and sharing that! Glad to hear you’re satisfied.

Hi,

prepurchase question: can i put an image right beneath the menu instead of the contactform and / or ‘super effective’ block?

Tnx

WebFactory

Hi, thank you for taking an interest in our items!

You can hide the form section and then a section with the image would be first. But if you want to keep the form as well you’ll have to edit a bit of PHP/HTML.

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