ThemeForest

Perpetual: Premium Portfolio WordPress Theme

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
pubshack Purchased

I purchased this theme and for some reason, no matter what box I check… the place where people can leave comments is not showing up on the site. Can someone please help, I’ve exhausted every possibility I know of. PLEASE HELP !!!

redfactory

Hi,

There are three options you can check. The first one is under Settings -> Discussion. You can set up all the comment settings there. The second option is on the post itself, on the very bottom.

Last option is under Appearance -> Theme settings -> General. There’s a dropdown option to hide comments on the gallery or hide it all together.

If all three are set up correctly you should see comments appearing ;)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
skfinc Purchased

Loving the theme!

I would like my logo to have more prominence and I am unable to due to design restrictions.

How can I increase my logo size without it being cropped?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jaddovey Purchased

when i attempt to add a gallery under step 2 after creating a page I do not have Template > Gallery View as an option. Only default blog and portfolio views. I am trying to get my galleries up and running but cant because it wont let me configure it as described in the tutorial. please help, I love the theme but am stuck. Thanks

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
pbarros Purchased

Hello, i’m having some trouble with the slider in the frontpage. Whenever i install some calendar plugin it shrinks to half and its does work. Can someone help me out? Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Poland
mubysz Purchased

Hi. I have some trouble setting the button colours in Contact Form 7 plugin. The “Send” button appears to be ok, but the “Reset” and “Add File” buttons are still grey. It seems the contact form takes coulors from the theme, but I don’t know where to add the information about Reset and Add File buttons? Thanks.

redfactory

Hi,

I’ll include a fix for it in the next update :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
belladi0 Purchased

Hello I am getting this error: Parse error: syntax error, unexpected ‘(’, expecting T_VARIABLE or ’$’ in /home/yorgos/public_html/wp-content/themes/perpetual/jquery.php on line 51

Can you help me fix it?

Thanks, Lisa

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there. Love the theme, but I’m getting conflicts once I install WP e-commerce on my site sunmullet.com. Here’s the support I received from WPE :

“Hey, yeah your right that its most likely a jQuery conflict. Um so the Nivo slider came with the theme? There also seems to be a twitter widget causing problems as well, did that come with the theme.

Its seems the problem is that these widgets are using jQuery that uses the $ symbol. WordPress does not like that. instead replace the $ symbol with the word jQuery. I would ask the theme authors if they have a update to this theme where they have 1.) used the jQuery word instead of the $ symbol for all there jquery. 2.) All scripts are properly enquired rather than hard coded in the theme.

Most theme authors know about this stuff now so I’m surprised by this.”

Are you looking into this, or is there any chance of any update? Thanks so much!

redfactory

Hi,

That’s odd. The scripts are indeed enqueued properly, and Ive ensured the symbol thing would not cause problems. You are actually the first one ever with this problem (in all our themes). I’ll replace the symbol with ‘jQuery’ if this fixes it, but we have no controle over the nivo slider and twitter jquery plugin. If the error is in there, then I’m afraid it’s out of my hands :(

I’ll get into this and make an update for you as soon as I can :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I appreciate you looking into it. I just tried a different plugin: the Shortcodes Ultimate and it also broke the slider in the exact same way. Eagerly awaiting your update.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi, this is my first go at wordpress and I am struggling a bit getting to grips with this theme, and customising it to my design. I think I would find it easier if I had the Perpetual theme to install as a demo site. that way I could see and understand what I am editing. (I have been told that other themes do this).

This may be part of what I have downloaded, and I have just missed it (so apologies if this is the case) but any chance of a little nudge in the right direction please?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
MPS-2011 Purchased

Hi there, Love the theme! ...Except I have one problem, I would like to change the background of the sidebar (the sidebar with the logo) to another colour? There must be somewhere in the editor where I can do this? -How do I do it?

Additionally, is it also possible to change the background (to a colour) of the content area- where all the page text and Header tagline is etc?

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to make a the “Blog Page” the landing page?

= )

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
ekara86 Purchased

MAIN PAGE SLIDER and ADDING GALLERY How can i add gallery and it’slider from my wp_admin panel?

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello! Love the theme so far. thank you! i am having trouble with the blog layout.. i want it to look like yours does in the theme example but my image is not showing up in the top of the post like yours is (cropped until you click on the post and then it shows full size) it is just showing full size… is there a setting i need to change so my blog lay out looks like yours.. its prob really simple but i’ve looked and looked and cant figure it out! thanks for your help :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

How can I get geocode?

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Italy

I bought this theme and i like it very much, but i’ve some problems about widget and the main problem is that i wrote to the author two times and i had no answer. I don’t like if they dont give me any support or they give me a contact to someone who can help me (of course i pay for that). Regards gilbert

redfactory

Hi!

We’ve setup a new support forum to handle all the incoming questions about our themes. I would like to redirect you there since I think the answer to your question may benefit others as well :)

The support website is: http://www.redfactory.nl/themes/forum

The login proces is very simple, and the new forum will allow you to search through all the topics (something which is not possible here on themeforest)

We hope this will greatly improve the support we can give to our customers :)

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Where can I find margin and padding for logo in style.css?

redfactory

Hi!

We’ve setup a new support forum to handle all the incoming questions about our themes. I would like to redirect you there since I think the answer to your question may benefit others as well :)

The support website is: http://www.redfactory.nl/themes/forum

The login proces is very simple, and the new forum will allow you to search through all the topics (something which is not possible here on themeforest)

We hope this will greatly improve the support we can give to our customers :)

Cheers!

  • Microlancer Beta Tester
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 3-4 years
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
  • Netherlands
+1 more

Hi,

We’ve set up a dedicated support forum to handle any support questions you may have: http://www.redfactory.nl/themes/forum

If you have any pre-sale questions about the theme, please feel free to ask here :)

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom
Abraxo Purchased

Hey,

I’ve left a few comments on your support forum three days ago and I’ve had no reply, is there anywhere else I can contact you?

Joel

redfactory

Hi Joel,

Sorry for the wait, just replied to your question :)

http://www.redfactory.nl/themes/forum/topic/45/gallery-template-not-appearing

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sahiba25 Purchased

I posted a couple of questions on the new support site more than a month ago and no one has replied thus far.

For anyone looking to buy this theme, expect zero support. I check back every so often to see if anyone has replied to my questions and there is never anything. All I ever see is more people asking questions with no responses.

For the designers of this theme, the concept is brilliant; however there are a few things, such as the slider, that are just not working for me. You need to provide more thorough, step-by-step documentation and better support. Without that, your theme is kind of useless.

I was really excited when I purchased this theme. Now I’m regretting the waste of $35.

redfactory

Hi,

Sorry to hear you had such a bad experience with the theme. The support forum is up to date again. I left you some answeres there that might help you get things working. If not, then please let me know and I’ll respond in a timely manner!

I hope I can make this a good experience for you again :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Just purchased this theme but when I click on the “activate” button – this pops up:

Fatal error: Cannot redeclare column_shortcode() (previously declared in /homepages/6/d178771086/htdocs/sweetharvey/wp-content/plugins/wp-post-columns/wp_post_columns.php:52) in /homepages/6/d178771086/htdocs/sweetharvey/wp-content/themes/perpetual/shortcodes.php on line 56

Is there something I can do to fix this so I can actually use this theme?

Thank you – Brandi

redfactory

Hi Brandi,

Well judging from the error there seems to be a plugin active that uses the same shortcode name for the columns as the theme. If you deactivate that plugin (wp-post-columns) it should work fine again.

Cheers!

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