Chimpstudio

Chimpstudio supports this item

Supported

92 comments found.

I am interested in buying the theme, but I have noticed that when I search for team members i.e. “John Doe” in the live preview, they do not appear in the search results? is there anyway to get that all content types to appear in the search results.

Thank you for showing interested in our theme. Currently team players are working via shortcode. You can only search from database posts & pages etc

No links displaying in search results – It seems like the theme’s archive-portfolio.php is stripping them out. I need to go live with the site today and it is critical that they display. Please could you assist?

On my side, there are links on search results and are working fine. Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

I have contacted support and the response was ‘Link display only detail page not searching blog category. Because its custom working.’ If you are seeing the links and support says there are no links – what is it? I really need the links to display. It is important text which needs to be visible. Please, I need someone to help resolve this.

As far as I can see, you are in communication with support team and they are helping you. I do not see any dead lock there.

hi, first time use tema. I see on your site homeV1, homeV2 etc. Dowloded tema used on local. But can’t see homepage versions.. may be I can’t see.. pls help me

These are actually the pages. These are made by different page builder elements

Can you create a child theme in Perspective?

the option of child theme is not there in the theme, however, if you need a child theme, contact support at Chimp Support and they will create one for you.

Chawisa

Chawisa Purchased

I bought Perspective theme But I can’t install my wordpress is error all the time i don’t know why

Ps. I like your Theme and I hope use

Thank you,

Installing wordpress has nothing to do with theme, once you complete wordpress set and activate our theme, I will be able to help you afterwards.

ideared

ideared Purchased

Shortcodes don’t work in Wordpress 4.0.1 update

theme has not been updated to work on Wordpress 4.0.1.

xandrap

xandrap Purchased

I have the same problem with shortcodes. How can we fix this?

xandrap

xandrap Purchased

The theme update ha yet not been realased. Do you know when it will be ready? Thank you

xandrap

xandrap Purchased

The theme update ha yet not been realased. Do you know when it will be ready? Thank you

@xandrap:we appreciate your interest in one of our theme.Theme updated version will be accessible when quality test department will be clear it as flawlessness.

Great support! The team stayed at it and stayed at it until the desired solution was resolved. Prompt attention and responses too. Thanks! .

Hello @ gregorioquique. Thank you for your kind acknowledgement. We are glade to see you happy with us. Please find a moment to rate us on themeforest by going to your account > Downloads section > Perspective – Responsive Multi-Purpose Theme

amiRo11

amiRo11 Purchased

hey how can i set a header style as default or how can i delete the other styles? in whcih file? if i save it on administration it won’t save it for all pages

Hello @ amiRo11.Please follow the path where you can manage your header styles according to your requirement: perspective\wp-content\themes\perspective-theme\include\theme_option.php\line#264

amiRo11

amiRo11 Purchased

hey, i mean how can i delete the other header styles permanently? i just want to use the header style 11 and want delete others. because when i create a new article or site it shows another header style as i choosed before… so i want only 1 header style for all sites :) how can i change this… in the theme options it won’t save it

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

amiRo11

amiRo11 Purchased

hey mate, I wrote a ticket but forget the Ticket ID. Can you send me an Email with the details. Thank you very much!

Please write your email address that you used to create the ticket, I will find your ticket against it.

amiRo11

amiRo11 Purchased

the theme slider isn’t working with wordpress 4.2 i think it should be updated

I am afraid there is no other way to keep the changes and update the theme. Update will remove your changes.

amiRo11

amiRo11 Purchased

you can’t just post the modified files which are updatet? this is working?

I am afraid I do not have list of files that we modified. :(

Hi the chimpgroup.com/support page is not loading or I would have asked the following question there.

My issue: Everytime I make a new post on the blog, it defaults a header that is not the one that I have chosen for the other Pages. Please advise.

http://keysapp8.dca.expr.net/strategistsincdev/strategic-planning-made-simple/

There was issue with server, it has been restored. Please contact support team to get your issue resolved.

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