This author is away and may not respond to support questions until they return in about 15 hours.

90 comments found

I am interested in buying the theme, but I have noticed that when I search for team members i.e. “John Doe” in the live preview, they do not appear in the search results? is there anyway to get that all content types to appear in the search results.

Chimpstudio

Thank you for showing interested in our theme. Currently team players are working via shortcode. You can only search from database posts & pages etc

No links displaying in search results – It seems like the theme’s archive-portfolio.php is stripping them out. I need to go live with the site today and it is critical that they display. Please could you assist?

Chimpstudio

On my side, there are links on search results and are working fine. Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

Default-user

I have contacted support and the response was ‘Link display only detail page not searching blog category. Because its custom working.’ If you are seeing the links and support says there are no links – what is it? I really need the links to display. It is important text which needs to be visible. Please, I need someone to help resolve this.

Chimpstudio

As far as I can see, you are in communication with support team and they are helping you. I do not see any dead lock there.

hi, first time use tema. I see on your site homeV1, homeV2 etc. Dowloded tema used on local. But can’t see homepage versions.. may be I can’t see.. pls help me

Chimpstudio

These are actually the pages. These are made by different page builder elements

Can you create a child theme in Perspective?

Chimpstudio

the option of child theme is not there in the theme, however, if you need a child theme, contact support at Chimp Support and they will create one for you.

Chawisa Purchased

I bought Perspective theme But I can’t install my wordpress is error all the time i don’t know why

Ps. I like your Theme and I hope use

Thank you,

Chimpstudio

Installing wordpress has nothing to do with theme, once you complete wordpress set and activate our theme, I will be able to help you afterwards.

ideared Purchased

Shortcodes don’t work in Wordpress 4.0.1 update

Chimpstudio

theme has not been updated to work on Wordpress 4.0.1.

xandrap Purchased

I have the same problem with shortcodes. How can we fix this?

Chimpstudio

If you have updated your wordpress version, roll it back to previous version and it will work fine for you.

Default-user
xandrap Purchased

After three months we are still having problems withs shortcodes. Now the last Wordpress version is 4.1.1, but the last Perspective theme version doesn’t solve the compatibility problems with this Wordpress version. I’m in touch with your support team, but I really think that a new version of the theme is necessary. When do you plan to release it? Thank you

Chimpstudio

A testing team is already testing the theme for compatibility related issues, as soon as list is finalized, theme will be updated.

Great support! The team stayed at it and stayed at it until the desired solution was resolved. Prompt attention and responses too. Thanks! .

Chimpstudio

Hello @ gregorioquique. Thank you for your kind acknowledgement. We are glade to see you happy with us. Please find a moment to rate us on themeforest by going to your account > Downloads section > Perspective – Responsive Multi-Purpose Theme

amiRo11 Purchased

hey how can i set a header style as default or how can i delete the other styles? in whcih file? if i save it on administration it won’t save it for all pages

Chimpstudio

Hello @ amiRo11.Please follow the path where you can manage your header styles according to your requirement: perspective\wp-content\themes\perspective-theme\include\theme_option.php\line#264

amiRo11 Purchased

hey, i mean how can i delete the other header styles permanently? i just want to use the header style 11 and want delete others. because when i create a new article or site it shows another header style as i choosed before… so i want only 1 header style for all sites :) how can i change this… in the theme options it won’t save it

Chimpstudio

Please follow the path to delete the header style permanently..!

themes\perspective-theme\include\theme_option.php \line#253

Default-user
amiRo11 Purchased

with your method I remove the styles from the backend only in the theme options but not quite. when I create a new page there is a very different header style . I want to keep only one style for all is this working?

Default-user
amiRo11 Purchased

btw. very good design!

by
by
by
by
by
by