75 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

When I manage reviews I don’t know how I can use the “Overview” and “Item title”.

Chimpstudio

You can open a ticket at http://www.chimpstudio.co.uk/support/ for assistance in this matter. Our support team will look into the matter for you to solve this issue.

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 1-2 years

Can anyone provide me with an url of a site that is running this theme, and working regarding responsiveness

Chimpstudio
Here is url which shows that its working well and is responsive. http://chimpstudio.co.uk/wp-demo/perspective/home/home-v6-review-site/
Default-user

I think it should be possible to zoom in on the text when you read a article, and when you turn the phone it dosen’t adjust to full screen

Chimpstudio

@BrazilDK you right can you please tell us which mobile device you using ..

Default-user

Tryed on samsung x-cover and Iphone 5, and non of them works

Default-user

When do you have an update for this issue….IT IS STILL NOT SOLVED ???

Chimpstudio

Last update resolved all responsive issues and it is working fine now. please get the update that was given in November last year.

Default-user

I did update in november but it is still the same.. Why don’t you try your own demo site on a smart phone ??? It’s not possible to zoom in/out on the text, and it is not adapting to screen size properly

Chimpstudio

Why not, I will give it a try for that. Thank you for pointing out the exact issue, I will get back with solution if problem found.

  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Europe
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

Hi, we are trying to open a ticket on your support page but form doesn´t accept the purchase code. We wan´t to know how to remove header banner from categorie pages and how to customize post views (we want it to show thumbnail image) in categorie pages. Thank you!

Chimpstudio

Support system is well on track and you can try it again by filling in all required areas. We can help you in this issue by looking into your backend, for that you need to open ticket and give us your detail. If your are not able to open ticket at al, you can use our “contact us” form (write your purchase code there).

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
  • Netherlands

Hello,

I like to buy this awesome theme, but I have two questions before buying it:

1) Does the plugun Ubermenu also work on this template? 2) Can I also drag/drop pages with the sitebuilder?

Hope to hear soon from you.

Grtz, Martin

Chimpstudio

Hai @ kloppers. It should work, however we have not tested it. And, there is a pagebuilder which you can use to build pages, but there is no sitebuilder.

kloppers

tnx for the answer Yeah I noticed there’s a page builder. But can I add other pages with the pagebuilder to a page? or only slideshows, testemoninials,portfolios, but not other pages? Thats what I want to know.

Chimpstudio

You can manage all pages which are there in the in the page builder of our theme. However, adding new page is not option we our page builder offer.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi. Great theme!

Question: Is this theme Buddypress and Woocommerce – capabale?

Thanks!

Chimpstudio

Hai @ ewise. Thank you for words of appreciation. No, its not Buddypress and Woocommerece-capabl.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Love the theme, but I am having problems creating a look to match your home v6 review sample. Is there a particular slider I should be using as the flex slide is going full screen vs left…

Default-user

Ok, scratch the last question.. I used the rev slider and it worked… my question now is.. right above the slider it says: “[LayerSliderWP] Slider not found” although I turned the SLIDER option OFF in the theme settings!!!!! Please advise

Chimpstudio

We have to look into your backend to get onto the issue. Please open a ticket at http://Chimpstudio.co.uk/support and provide your login details to our support team. They will do it for you for sure.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Can you tell me how to enlarge the font size in the main menu?

Chimpstudio

you can do it from style.css. You have to change the code in that css file for that. If you feel any difficulty doing it, please feel free to open a ticket at http://Chimpstudio.co.uk/support.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

i would like to buy this theme, got a question before buy it.

Can I combine Home v6 Review Site with Header style 12?

thanks Ivan

Chimpstudio

Yes, you can do that.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ephrams Purchased

How can I add a lightbox to the homepage, or maybe a sidebar? In other words “recent work” to the homepage?

Chimpstudio

You can add recent work by adding another portfolio on home page.

  • Has been a member for 0-1 years

I saw this perspective theme and i love it. please how do i purchase from Nigeria? tried the both methods but none is working.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
imonni Purchased

Hi,

I’m reading in the documentation: Sidebars can be used in all pages and posts layouts. Just select the layout with sidebar and select the sidebar from drop-down.

do I have to set sidebar style in every single page or can I do it by setting in admin panel just one time?

thanks

Ivan

Chimpstudio

You have to set it on every page. You cannot do it once for all.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
karineb Purchased

Is there a reason why the shortcode COLUMN contained in the POST appear on the POST abstract on the homepage ? (the post looks fine on the post page) I just posted this question on your support with an attached file and it returns a page not available error…. Many thanks, k

Chimpstudio

If you are talking about support page, it is working fine and you can post your question there now. Please create a ticket at http://Chimpstudio.co.uk/support and give us the details of your login and password where we can see the issue. The support team will help you solve the issue for sure.

Default-user
karineb Purchased

please help I lost my ticket Number and cannot open a new one with my purchase code….

Chimpstudio

Can you confirm which email you used to create a ticket? (As some other clients are appearing with the same name). We will search the ticket number for you and will be in position to help you.

Default-user
karineb Purchased

naturesdigitales could you find it please ?

Chimpstudio

Your Ticket number is 1329. Please use that to get on to support team.

Default-user
karineb Purchased

brillant I have a lot of problems

Chimpstudio

Everything will be sorted for sure.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

I was really excited about this theme, however I agree with other posters, it does not work responsive.

Chimpstudio

WE have sent the update with all the fixes. If you check it once, you will find it working smooth and fine.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello all

The only reference number I have is from the Theme purchase is: 4MJ91206K4423013N and my purchase code does not work.

I have just completed a reload of my machine’s software and all of the annoying upgrades. Once wordpress was back in working order I have found that the Layer Slider videos are all scrunched up and not visible when I am using a wamp served on “LocalHost”. Developement

when in editing screen,all looks OK.

From my reading I understand that this problem is common and editing of the java FitVids file is in order.

My question is where do you find this script file to edit?

Don Keeley Metro Marine Modellers

donkeeley@rogers.com
Chimpstudio

In script folder locate the file flexslider.js. Here wp layer slider is installed plugin that exists in perspective->include->plugin->layerslider->layerslider.php Here you can find the code about layerslider. HOwever, the issue is common with our clients. Furthermore; as an alternative method, you can make your site live, create a ticket at http://Chimpstudio.co.uk/support and provide your login details to our support team, They will look into the issue and will resolve it for you.

  • Australia
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

How do you pick one of the home page options when setting up the template?

Chimpstudio

Go to theme options > Home Page settings, here you can select home page as desired.

pcoussa
pcoussa Purchased

I have installed the theme as suggested. When I go to the Home page settings all I see are two categories > Home page slider and Home Page Partners. Cannot see where to change the look of the home page as per example

Chimpstudio

You need to import dully data in order to make it like demo.

pcoussa
pcoussa Purchased

I have imported the dummy data and yet I cannot see the setting

Chimpstudio

It sets like demo automatically as you import Dummy Data. If it is not happening, please create a ticket at http://chimpstudio.co.uk/support and provide your login details. Support team will look into the issue and will solve it for you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
karineb Purchased

why do i see the related post of an article linking directly to your site ? http://chimpstudio.co.uk/wp-demo/perspective/maecenas-aliquam-nunc-scelerisque-in-est-id-dictum/ did you come accross this pb defore? The title , athor, date is OK bu the link is wrong…. i have looked at the source, the .php but cannot find anything… is it because i adapted one of your pages many thanks I also posted a few hours ago a message with ticket number etc i hope somebody using this theme could help also somewhere

Chimpstudio

Hi @karineb. Posts slug as been changed,its just data entry issue.if you will delete that posts and make new one i am sure will work fine.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is posible create a Gallery album? Thanks

Chimpstudio

This is quite possible to make, but requires a bit of customization. This theme contains no feature like this feature. But we are going to offer it in one of our next product.

  • Australia
  • Has been a member for 3-4 years
  • Bought between 10 and 49 items

Is there a quickstart available for when installing the template?

Chimpstudio

Please follow the documentation while installing the theme. Documentation file comes with the package which you purchase. It explains everything in a very simple way.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’ve purchased this theme and it’s going quite well, but there is an issue I couldn’t solve out:

Every time I use the “&” operator on a string inside the page builder, as soon as I save and update the page, it crashes, both on admin and on user end sides, accusing unexpected PHP errors.

Once crashed, the only way of undoing this is by removing the string directly on the WP database, deleting the record.

I’ve tried to use ”\&”, and it stopped crashing, but it deletes the rest of the string I’m using.

This problem does not occurr if I add content to the normal WP edit window.

Is there any solution for this issue?

Thank’s!

Chimpstudio

Hai @ peticris. Thank you for your input to get things right before getting to us and we appreciate your knowledge. Will you please create a ticket at http://www.chimpstudio.co.uk/support. We will see it there for you and will help you resolve it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

If i turn on maintenance mode, how can i see any changes on pages? all pages directed to the counter page!

Default-user

is there any way to get full access to the frontend pages as administrator user?

Chimpstudio

It should not behave like this. Please create a ticket at http://chimpstudio.co.uk/support and explain your issue there. I am sure it will be resolved.

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