94 comments found

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Hi, thank you for taking an interest in our item!

Please note that we can only answer general and pre-sale question in the comments. Send all support requests trough the contact form. Thank you.

Wonderful typography here, wish you the best with sales ! Congrats!

WebFactory

Thank you!

WOW, this looks GRT!!... so u can setup most through just an expanded WP customize section? And to create the different sections as in Demo are pretty straightforward (shortcodes, or..?) BEST with Sales, Congrasts looks Amazing (and may be on my list for next client)!!

WebFactory

Hi, thank you for taking an interest in our items!

Everything is setup using the customizer :) Except the content of course. Each section is a page with a special template and yes, everything is just shortcodes.

Thanks!

Hi, really like the theme. Following questions please:

1) Is it possible to use more than just one screenshots area on the homepage? How the images are handled? I mean is it possible to show e.g. webdesign works in first screenshots area, print design in the second area underneath and also determine the image which should be shown in respective area?

2) Possible to show the menu on homepage?

3) Is it hard to change the devices in the slider (iPad, Notebook)?

Thank you!

WebFactory

Hi, thank you for taking an interest in our items!

1) You can have as many sections as you like, each with its own different gallery

2) yes that option is available in the theme customizer which you can test on the demo

3) if you know a bit of CSS – no :)

Default-user

Thank you!

One more question regarding the sections: can these been used on every page or just on homepage?

Thanks

WebFactory

Only the home page has this concept. But shortcodes of course work everywhere.

Great theme! Good luck :)

WebFactory

Thanks :)

Hi, I purchased the theme and I am trying to customize the css. The style.css in the wordpress editor is where I am adding the css and am using the !important code. It is not over-writing the css and I am baffled. How can I overwrite the css?

WebFactory

Hi, thank you for purchasing!

Make sure you have the latest version and use the “custom CSS” field in theme customizer. Please send all further support requests via email. We can’t provide support via comments.

I have recently purchased this template and am very happy with the ease of use! I am however having trouble with adding content to the front page; specifically block quotes. Do you have a step by step instruction with images or video showing how to do this? Thanks in advance!

WebFactory

Hi, thank you for purchasing and those kind words.

Bundled documentation has details on all shortcodes. If you still experience issues please contact our support via email.

Hi there, can you put any text on the colour bars or just the newsletter & quote?

Thanks!!

WebFactory

Hi, thank you for taking an interest in our items!

Each section is a page – you can put anything you want in it.

Superb easy to use theme!

WebFactory

Thank you for purchasing! Glad you like it.

Will you be adding any of the features seen in other themes in your portfolio? Pricing table, team bios, client carousel or full twitter feed?

WebFactory

Hi, thank you for taking an interest in our items!

Sorry, no. We might add some small features but definitely not everything you wrote.

Default-user

Any of them?

WebFactory

We really can’t give any promises or dates. Sorry.

Hi Just purchased theme! Thank you very much. Quick question, where do I find the documentation files?

WebFactory

Hi, thank you for purchasing!

In the “documentation” folder in the ZIP you downloaded.

Hello, I’m very happy with your work, but I would like to translate mailchimp field in french but it’s not inside po. Also I need to delete the square at the top of the page (i want only my header image where can I edit this page setting? I need to open site fast thanks for your answer

WebFactory

Hi, thank you for purchasing and those kind words.

Please contact our support via email. We can’t provide support via comments.

D6BL Purchased

Awesome theme. I really enjoyed working with it. However, the contact form doesn’t seem to work. I receive an error message every time I try to send a message. The same thing happens on your demo.

Is there a solution to fix this issue?

Thank you in advance.

Ben

WebFactory

We don’t provide support via comments, sorry. Also, unfortunately we can’t reproduce the issue on the demo site (and we got all the test emails you sent).

D6BL
D6BL Purchased

Yes, you can receive messages but when you send them it displays an error message (popup). I asked several people to try on on your demo site yesterday and all of them were getting the same error message. However, it seems you’ve fixed it today (because it is now working). I would have been interested in knowing how you manage to fix it. Anyway, I’ll just use another plugin for the contact form…

WebFactory

Again, if you need support please don’t hesitate to contact us via email. Our devs will be glad to assist you with any problems.

Hi!

I’m thinking of buying this theme. Just have one question: can I put my own HTML button in the header? For example, where the “Go to App Store” button is now, can I put my own HTML button?

Thanks!

Default-user
perrin07 Purchased

Thanks!

Default-user
perrin07 Purchased

Also, purchased :)

WebFactory

Thank you for purchasing!

jefftwiss Purchased

I’m having the same problem with the contact form as described by Ben above. I’m now using another contact plugin, but would rather fix the one that came with the theme… Where should support questions go – I want to follow protocol, but don’t see any clear link to support for the petrichor theme. Thanks.

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

The form is available on the right side of our profile page.

perrin07 Purchased

Hi!

I just bought this theme and LOVE it. However, I’m having a bit of trouble getting the sections below to show up (e.g. the gallery, the contact form, the “Discover” section.

What am I missing?

Thanks again for all your hard work!

Perrin

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email with your site details (URL, WP username/password). We can’t provide support via comments.

We’d also kindly ask you to read the provided item’s documentation. In most cases it will help you resolve the issue in matter of minutes.

Default-user
perrin07 Purchased

Thanks! Will do. :)

Please check out, http://dev.salesrecruiterschicago.com/ why is the video player box larger than the player??

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email with your site details (URL, WP username/password). We can’t provide support via comments.

We’d also kindly ask you to read the provided item’s documentation. In most cases it will help you resolve the issue in matter of minutes.

Hello again, i use your site as a portal for 2 others web site and it’s very nice to and use it. It will be nice to integrate shortcode dirctly in the edit mode. Thank for tis nice theme that help me to get a new contract. 50 $ invest and some work around and I get 4000 $ back ‘cause portal get tons of clicks. You ‘re my best friend ever. I follow and waitin’ more templates from you team :-)

WebFactory

Thank you for purchasing! Glad to hear you’re satisfied with our items!

Hey really interested in buying your theme to market a membership site. So I’m not selling an iphone app does the iphone have to be there or are there other options?

WebFactory

Hi, thank you for taking an interest in our items!

YOu can tweak the CSS and either remove the iPhone image or replace it with something else.

Default-user

Ok Great! Am I able to integrate this section of the page ( http://cl.ly/image/353n041f1s2V ) with aweber ?

WebFactory

You can copy/paste Aweber’s HTML wherever needed.

Hi, I want to add a new Header Image, but not from the list provided. I tried generating a new my-custom.css file #header {background-image:url(../../images/header-images/mycustom.jpg)!important} hoping it would be become an option on theme customization, but no luck. I also wold like to change the hand to be on the left side, I could generate a new handphone.png file but again, I’m having a difficult time with the assigning images to style.css..thnx

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email. We can’t provide support via comments.

Default-user

Ahh my fault, I was working late last night, half asleep, uploading the .css files to the wrong folder lol…everything works great, thanks for the prompt reply

WebFactory

You’re welcome. Glad you got it working.

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