213 comments found

Hi! Is it possible to make a Social Link for Pinterest and Instagram? That would be awesome and complete the social link section in the top :)

Default-user

Oops, hey, I just saw that many have had the udpate – I haven’t? :/

unfamous

Oh did you get the update? If you’ve worked on the themes code let me know and I’ll show you what to update.. otherwise, if you want to update.. just goto themeforest.net/downloads and get the latest copy.. then activate another theme, delete the P&V theme and upload the new version, it will keep all of your current settings. :)

Default-user

No not yet :( I have worked a bit on the themes code, but I am primarly using a childtheme. Please show me what to update :)

kaio0601 Purchased

What are the version 1.9 changes?

unfamous

There are new social network links in the header and the contact form now includes the URL of the site in the in the “send me a copy” subject.

sdweb10 Purchased

Theme is working out awesome!

I just had one quick question about the menu. I have modified it so that the drop down menu shows on hover and the top options are clickable.

Of course this now posses a problem for the mobile menu as you cannot access drop down on mobile devices. Is there a way to set a different menu on the mobile device?

Thank you for your time and great theme

unfamous

Hey! Sorry for the slow reply! Yep! Have you seen the support page http://themeforest.net/item/pets-vets-wordpress-woocommerce/6890129/support there is instructions there, I haven’t tried it in a while, but I think these ones show how to do the dropdown and also the mobile issue, so you’ll just have to replace your code with the ones in there. :) let me know if they still have the mobile problem and I’ll check it out.. cheers..

Default-user
sdweb10 Purchased

Just checked that out, works for the desktop menu and sort of worked for mobile. On Mobile it left sub menus overlapping and have to click on the side of the main item to get to it.

Would there be an easy way just to designated a different menu to be displayed on mobile? I created a second one with no dropdowns just all top level. Just wondering if there is a way I can set that one to show on mobile devices.

Thank you for your time.

sdweb10 Purchased

Hi Do you recommend a Caching plugin with use on this theme? I generally use W3 Total Cache but experiencing errors when using it with this theme.

Thank you for your time.

unfamous

Hey! Hm, well it shouldn’t be a problem.. but, maybe the cache plugin does not support SVG files, I’m not sure.. What sort of errors are you getting?

unfamous

Also, I have not tried any of those cache plugins with P&V, so I’m not sure sorry.. But if you’re seeing errors I’ll happily check them out and try to see if they’re due to the theme..

Default-user
sdweb10 Purchased

Hey No worries, I reverted to the standard WP Super Cache and it works just fine! Theme is working great and looks awesome. Thank-you

Hey unfamous….I wrote ya over the weekend about a Contact form problem. Since the update it does not work and I have tested it on several email accounts. It just won’t fire off the information. It was working before the last update and now nothing. My site went live before I realized this so it is very important I get the issue worked out as soon as you can help. Otherwise your theme is very awesome and easy to work with! 5 stars all the way!!!!

unfamous

Sorted via email :) oh I’ll have a look at the thumbnail thing too.

daddylogan

You bet…great job!

Rz9392 Purchased

Just purchased the theme, can I request a logo?

Family Pet Shows

unfamous

Hey! thanks for your purchase, here you go… http://cl.ly/image/1Q1i0K1f3S3l/fps-logo2.png or http://cl.ly/image/0V3O0o3f1w1Y/fps-logo.png .. For people with Photoshop, wanting one of these logos, there is a PSD included in the art folder of the theme :)

fmele Purchased

Hello! There’s a guide on how to update the theme without losing all my customizations? Thanks!

unfamous

Hey! It depends on what version you have now? Currently it’s at 1.92 In the latest version, I’ve removed a line around the top of functions.php: wp_enqueue_script “retina” and added 2 lines to style.css:

.glyphicon:before {font-family: 'Glyphicons Halflings'}
.woocommerce-cart .wc-proceed-to-checkout {clear:both}

sdweb10 Purchased

Hey! I tried to email follow up to your support email a few times regarding the site but I have not heard anything back.

I really need to get this site updated because variable WooCommerce products are not working with it. I am hoping it may just be the case of needing the newest version to be compatible.

You made some custom changes to the site but they were not done in a child theme so I cannot update the site without loosing that code and I don’t know what code you added/modified. If you can please get back to me on that email would be appreciated. I need to get the site updated ASAP.

Have a great day!

Default-user
sdweb10 Purchased

No worries! I just resent the email. Let me know if you receive it and we can communicate by email. Cheers

Default-user
sdweb10 Purchased

Not sure if you are around on the weekend. Just wanted to make sure you received that support email. Would love to get this resolved asap. Thanks for your time! Cheers

unfamous

Thanks I’ll check now.. Had my first cyclone here on the weekend… so I’ve been busy cleaning up… get back to you soon.

Rz9392 Purchased

How do I delete the top menu (add a phone number and email address in its place) while keeping the social icons on the right hand side?

unfamous

Hey, Thanks for your purchase! You could add the phone number and email to your top menu using custom links in the menu editor.. for the phone number add “tel:” before your number as the address. Otherwise if you want to have more control over it, you will have to make a child theme and copy the topbar.php file under modules into it, and delete lines 12-23. and then add your code before line 11.

Default-user
Rz9392 Purchased

Which part of the menu editor?

unfamous

Hey RZ9392! Thanks for waiting, office internet down yesterday.. Have you figured this one out yet? Goto /wp-admin/nav-menus.php click “links” on the left and in the URL type Tel:1800123123 and your number again for the Link text.. You can do the same with the email address just add mailto:before the email address in the url. Cheers.

Bonjour,

J’ai essayé de faire la mise à jour (je dois bien téléchargé le thème à nouveau ?) . Et voila ce que Wordpress me dit : Le dossier de destination existe déjà. /home/toilettafq/www/wp-content/themes/petsandvets/ Du fait impossible de réaliser la mise à jour . Que puis je faire ? Merci.

Hello,

I tried to do the update ( I have downloaded the theme again? ) . And this is what WordPress said: The destination folder already exists. / home / toilettafq / www / wp-content / themes / petsandvets / Due impossible to perform the update . What can I do? Thank you .

unfamous

Bonjour! Thank you for your purchase! And for translating for me too! :D If you have not modified any of the themes files, you just need to activate another theme briefly, delete the Pets&Vets theme, and then upload and activate the latest copy.. It will keep all of your settings.

Another way you can do it, without moving to another theme briefly if you have lots of visitors, you can open the themes folder in file manager in cPanel, zip up the old version.. upload the new zip… delete the old “petsandvets” folder, and uncompress the new zip. Only takes a second to decompress..

Merci! Bonne nuit!

I just visited France a few months ago actually! Love it :)

Just bought the theme can i request a logo? Dog Toy Store

And also im having a problem on all my pages there is a line on both sides of theme on the bottom. dogtoystore.us

unfamous

Hi! Thanks for your purchase and sorry for the slow response, the office internet was down yesterday.. Please shoot me a message from the form on the bottom of the page here: http://themeforest.net/user/unfamous and I’ll get back to you via email, you can then send me a screenshot of what you’re seeing with the lines, are I’m not seeing any problems with lines here.. Also do you have photoshop? The logo template is included in the theme. Otherwise if you don’t have it, I can help you, would you like the text to all be white? Cheers!

Eddie513 Purchased

Hi, lovely theme.

I wanted to add some opt-in forms to my site though, but they are not working. I’m using the Thrive Leads opt-in plugins but for some reason they aren’t working on my Pets&Vets theme. I have the plugin installed on another of my wordpress sites and it is working there so I think it has to do with this particular theme.

Any input on this?

Thank you.

unfamous

Hey Eddie! Thanks for purchasing Pets&Vets! Sure send me a link to the form via the form on my profile page: http://themeforest.net/user/unfamous and I’ll take a look for you. If you have a link to the other wordpress site with the form working I can have a look at that and compare to find where the problem is. Thanks! Mike

Default-user

Ok, thanks Mike. Just sent you a msg through the form on your profile.

When using the shortcode to make a google map, it defaults to a zoom of 10. Is there a way to adjust the zoom in the shortcode?

unfamous

Hey! Good question! No body has ever asked that one. Ok goto theme options and under ‘contact page’ there is a zoom level field for maps.. This applies to the contact page map and all of the shortcode maps.. The shortcode maps in this theme don’t have individual zoom levels, but thats a good idea for the next update.

Cheers, Mike

Default-user

Great! Thank you!

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