Hi, nice template I have noticed a few issues with it though:
1. Collapse nav doesn’t work at all on some tablets using firefox and default android browser 4.0
2. Collapse nav doesn’t scroll on android browser 2.2 (try your own demo out)
3. It looks like ul and ol are missing styles
4. Latest FFox on Android 4.0 won’t let you click on any links (or it appears that way)
5. As I purchased I tried posting these issues on your forum, but that wouldnt let me post a thread.
We saw your post at the forum. We see all the menu and it is working fine on a GNexus mobile (Android).
Odd issue, will leave it at that then. If you’re looking for a developer to turn your theme into Wordpress I can help. I have custom post types/taxonomies for the pets area
Great layout. Great work, GLWS
I would like to use the search field to look for words in all the web.
Any scrip suggestion? Could you do it for me?
You want to make it works? We can make customization work yes. Contact us by the profile form.
I have send you a message by the profile form.
Could you tell me how much it cost? And how much time to do it?
The contact form is working. The search box is not working. To make it work you should know a bit of php maybe? We do not offer customization work. Maybe you can find someone at Envato Studio. Regards.
I have been waiting because you said:
‘You want to make it works? We can make customization work yes. Contact us by the profile form.’
Anyway, I will try to find a solution.
The template could be perfect if search box is funcional.
Ok thanks! Sorry for the confusion. We will take your question into consideraton for the next update. Thanks!
Hi again ; )
Browsing the web with internet explorer, the logo appears very big and blurred. Any solution for this issue? Thank you.
Ok, let me check that.
Thank you very much.
Please, have you got a solution?
It’s been almost a month since my request.
It is possible if you add some php. I think its not possible just like the website is not, with html,css and js only.
I am talking about the logo bug in internet explorer:
Browsing the web with internet explorer, the logo appears very big and blurred.
I sent you an email by your profile, and you answered me for a solution next month.
I hope you remind this conversation : )
Delete this script: <script src=”js/retina.js” ></script> it makes the images double size.
The problem persist. Is something related to the compatibility view in internet explorer. But I need to run this template without the need to explain this issue to the web’s visitors.
We are working on that.
Did you find a solution?
At the moment, we will not offer a custom search solution. We will offer a php for the contact form.
Its very complex to add a database to store the information and make the search box works. Our advice is to look for a developer. At this moment we think we are offering a very complete and high quality template (revolution slider, CSS3, JS, PHP, HTML5, Responsive…)for an awesome price. Regards!
Hi. Great theme.
Fix your example, please. It has horrible bugs with nav and scroll. I’ve bought your theme on my risk, but real version is OK.
You see the scroll in the demo? In the download file? Please explain in detail and we will fix that right now.
The navbar is not collapsing on my ipad 3 using the default safari browser. I thought it was something I did but then I viewed http://petshop.mustachethemes.com/ and the same issue occurred. Please help I love this theme but this is a very big issue
<script src="js/retina.js" ></script>
okay thank you! what does that script do?
also the nav bar will not work correctly on windows 8 mobile devices such as the windows surface clicking on a nav bar link does not work
Did not work… still hoping to hear back
This script make the website graphics looks better on Retina Display .
We are looking into Android mobile GNexus and it looks fine. What do you mean by does not work?
it works great on multiple devices but the nav bar does not collapse on the ipad or within dreamweaver’s responsive screen view. I redid the nav bar based on documentation on getbootstrap.com and it collapses but the button does not pull the css options so it looks a little weird. you can see it here http://ipadpeek.com/ it seems to be an issue with the requirements to collapse on non retina ipads
I have fixed this issue by recompiling bootstrap.less changing @grid-float-breakpoint to @screen-desktop; would it be possible to have you recompile it with this change but keeping all the other settings?
I saw the website on an Ipad and I understand what you said about the menu. I am working on the solution.
you just need to change the media queries relating to the nav bar from 768 to 992 and from 767 to 991 in bootstrap.min.css. It was a pain to figure out but my website is working great now. Thank you for the theme
Thanks! Great solution
Hi. Wondering if your theme is compatible with woo commerce/theme?
This is not a WordPress Theme. This is a HTML Template.
I have a lot of spam, because there is not a securiy pass at the contact form.
Have you got a solution?
It is a great problem.
Hi @KiloByte, please add this question at our forum. Thanks
One week waiting for a solution… here and at your forum.
Please, a captcha system or another solution to this.
We do not offer customization work in our free support page. We will take your question into consideration for the next update.
The template doesn’t work on Google Chrome.
The roll bar has a problem.
I Bought yesterday.
Please, help me!!
Hi @motaj1982, please add this question at our forum. Thanks!
I put there! http://themeforest.net/forums/thread/the-template-that-i-bought-doesnt-work-on-google-chrome/147557
Hi @motaj1982. The forum is not there. The forum where we support our buyers are here: http://support.mustachethemes.com/
We provide solutions for any error that may have the theme.
Please write in our forum, the support team will help you there and will solve any potential problems.Regards
We did an UPDATE. Please check the demo, it is all working on chrome now. Feel Free to download the last version of this item in a few hours!
With your last update… What files I need to upload?
Is anyone there? Thank you?
Hi, to have the last version of this item download the item again from TF. Sorry for the delay. Regards.
Obviously. Could you tell me which files have been modified?
Download the item again from TF to get the new version. We touch a few files: the main stylesheet and the main js.
I bought this template but I have a problem.
Is defective in the menu when it is rolled in Crhome, which way to fix?
Http://petshop.mustachethemes.com/dogs.html roll the page down and up and also my http://agropal.com.br/produtos.php?busca=C%C3%A3es&l=1 and summer problem (the Crhome only).
How do I fix this?
Answered forum. Regards
I couldn’t post on the forum for login problems, the error is “You do not have sufficient permissions to access this page.” but I just created my account and double checked the credentials.
my problem is with the scrollup icon on chrome really bugging, I read that you guys fixed it in the new version but my website is already implemented with back end stuff and a bunch of modifications, so if someone can tell me the fix for this problem I’ll appreciate.
Please contact us by the email to mustachethemes at gmail dot com We will help you.
Please help, when I try to install this theme I get the following error:
Could not create directory. petshop-responsive-pet-friendly-theme/petshop-responsive-pet-friendly-theme2/Petshop Responsive Template/documentation/Slider Revolution/assets
Hello, This is not a WordPress Theme. This is a HTML Template. Regards.
Hi, when resizing the browser to a small enough size to make the front page banner disappear, when resizing it back to large again, the banner does not reappear.
Hello, thanks for your feedback. We made an update about this.Fixed.
Excelente pet care theme.
Is there anywhere I can buy this theme in wp?
Hi ahewardt67, give us a few days.
It will be available in about two weeks ThemeForest!
Great, could you send me a message when its done?
Send a private message to form our profile with your email and will notify you as soon as it is for sale!
Could you send me a link to the form for the profile? Sorry, don’t see it anywhere.
On the right you see a contact form.
I would like to know if the site is done in WP. Please let me know as I contacted you regarding this 3 weeks ago and you mentioned you will have it ready in 2 weeks. Thanks
Yes, but we dont know when it will be ready.
Hi, I have used your theme for a dog walking business but, the about page is not mobile compatible, neither is the index page with testimonial slider. Could you help me out why this is happening?www.urbandogex.com
Hi ahewardt67 you do not figure among our buyers with this person. The answers are given exclusively to buyers.
If you have purchased the template with another user go to the forum and register your purchase code.
Regards, MustacheThemes Team
I purchased the template sometimes in June and have the zip file here. Themeforest deletes downloads from time to time as it states clearly when you log into the account, I have a receipt for this. Please advice with them. I believe it was purchased through paypal which is your payment gateway? Thanks!
Hello, if you buy this template on ThemeForest should appear in your download area. If you have trouble with your file manager here at ThemeForest should contact envato / ThemeForest.
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