60 comments found

Dear creator,

I love your theme, but I am more familair with WordPress. Will you make a WordPress version? If you made it I believe you will beat all the other pets site theme. Thanks a lot!

-Daniel

Plaza-Themes

Hi,
Thank for your interested. We haven’t wordpress theme version. We have magento, prestashop themes version

6ways Purchased

Hello, I installed this theme in a multi-store. But the on every site in the multi-store i get an error when I use the search function:

Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/vtbl/domains/voetbalshirtjeswinkel.nl/public_html/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

Did someone know why I get this error?

Best regards, Jesse

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and help you solve this issue

Davirs Purchased

I have submitted some tickets and I need more faster return!!! My store have broken for three days… The support gives me no statement about the problems… The store becomes at production!!! I need this URGENT!!!!! I need the store works again!!!

tickets: 460319 911799 623144 707737

Plaza-Themes

What do you want ? You can provide details

Default-user
Davirs Purchased

I don’t want.. I NEED to solve my store problems after your support!!! the tickets are clear on what needs to be done..

I can not wait the support good will to solve the problems .. I’m several days without the store…

I need that the store works today! Without excuses…

Plaza-Themes

You need check your email and follow your ticket. We have responded your ticket

I need to translate all the frontend elements of the theme into Polish. Can you let me know the easiest way to do this?

Plaza-Themes

Hi,
you can follow steps

1. Download the language package fromhttp://www.magentocommerce.com/translations. Unzip and upload on your server
2. Once installed Go to: System -> Manage Stores -> Create store view. Enter the data and save.
3. Now go to: Configuration -> Current Configuration Scope (Select your language from the dropdown) and on the right side under “Locale options” choose the desired language.

Hi, I need the dog from the logo as vector. Can you provide it to me or can you tell where to buy it?

Thx in advance,

Hanniball

Plaza-Themes

Hi,
Sorry, we don’t provide logo. You can find other providers logo

Hanniball

Great, I used it now everywhere but I ned it in a bigger version. What’s the big deal to tell where to buy this icon? This will force me to change all graphics, banners etc. This really sucks…

Hanniball, you can take the logo and use it in illustrator. It will alter the image to a vector image. Check to see if the logo is already taken and used by another company first. If you don’t know how to change the logo to a vector image, use Youtube to show you how.

Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/salt/public_html/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

I get that error whenever you search.

Please fix – just bought the theme.

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and fix it for you

hofire Purchased

hi, in your feature list, there has ajax add to cart feature in this theme. but i install it and no ajax addto cart. how to enable it in magento ? another question, i used the “ma_petsyshop_quickstart_1.8.0.0.zip” to test. when i configure the theme color by theme option, it not work for me. it always is blue.css style. thanks.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets . We will check and help you. You don’t worry.

cannot configure option from your template. i got error 404. try open ticket from http://www.plazathemes.com/tickets/ but suck. look my ticket number is XXXXXXXX WTH…. waste money

Plaza-Themes

Hi,
You can check your email then follow your ticket. We will help you fix it

Default-user

fix. this theme will problem if you use one script installer from your cpanel for install magento. if try install magento manual this not problem. sorry for that

hofire Purchased

anybody is here? i have submitted the question many days, but you have not given the solution for me? what’s happen? if you don’t have solution for my question, i ask you to refund. tks.

Plaza-Themes

Hi, You can make a ticket http://www.plazathemes.com/tickets . We will check and help you.

Hi, I have purchased this theme and its good and effective but it loads very slowly. So what should I do to make it faster. Should I have to reinstall it again or something else?

Plaza-Themes

Hi,
You can merge js, css for your website. It will improve load your website.
1) Go to admin section
2) Go to System->Configuration->ADVANCED (Developer)
3) Set “Merge JavaScript Files” to Yes (“No” is default)
4) What left is to Flush Javascript/CSS Cache at Cache management admin interface.

Default-user

Sir, even after merging the JavaScrpt Files, still website is taking time to load. The url of the website is http://thearyatechnologies.com

hofire Purchased

when i reinstall my magento with a new version, i can not use the theme install function of Magentothem after i entered the back-end.. i checked the server log is below: client denied by server configuration: /home/mypath/public_html/app/etc/local.xml

File does not exist: /home/mypath/public_html/skin/adminhtml/base, referer: http://www.mydomain.com/index.php/admin/installtemplate/adminhtml_installtemplate/index/key/67811459efff5a21cab07a72843a7ac5/

don’t ask me go to your ticket website to submit a new ticket. please reply me in here.

your ticket website just a ticket website.

waiting for your reply.

Plaza-Themes

We need check your website and see problem. We can help you solve it.

hofire Purchased

i just checked your website, why did you add the “Ajax add to cart” module into the zip file i download it? please sent this module to me. don’t ask me about the ftp and root information about my server. thaks.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets and provide details. We will check and help you.

thorep Purchased

I would love to have this for magento 1.9 . Im gonna try

Plaza-Themes

Hi, this theme is compatible with magento 1.9 you can use it for your website

Love this theme! Would you consider making a Shopify version ?

Plaza-Themes

Hi,
Thank for your interested. We haven’t Shopify version.

damiike Purchased

Hi Plaza-Themes,

I am unable to get any of the images in the sliders to work. If you view the products in a product page, or in the category, the images are working fine.

What is wrong here?

Thanks!

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ . We will check and help you solve it

matmox Purchased

hello, I just purchased your theme but the header doesn’t appear to show up (menu, search, cart etc..) . Would you let me know what the problem is

Plaza-Themes

Hello, you can make a ticket plazathemes.com/tickets/ we will check and help you

Hi, Getting a response to my e-mails would be nice (I’ve waited for three days now). If I don’t get a response within 1 hour, I’m asking Themeforest for a refund on the theme I’ve purchased. Not a happy customer at all

Plaza-Themes

Hi, What does your email ? We don’t know your email or name.

Plaza-Themes

we will check and help you.

ds21 Purchased

Hi , I have installed your template but when I use the search function I get the follow error : Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/vtbl/domains/voetbalshirtjeswinkel.nl/public_html/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3 How i can resolve it ? I tried to open a ticket but when I completed all fields my ticket id is always #xxxxxx and i can’t enter in the platform for check the status of that. Thanks a lot

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ and provide details. We will check and help you fix this issue

Hi. love this theme . before i buy it i who’d like to know if it will work in RTL ? Thanks

Plaza-Themes

Hi, Thank for your interested. The RTL function doesn’t available. If you want use this function. You need custom it.

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