67 comments found

gadamhw Purchased

hi there

I’ve installed and configured this theme and added some featured and new products to the home page slider fine – they were showing great. – however, now they are not appearing and I’m wondering why? They’re still ticked and should be showing – any ideas?

Plaza-Themes

Hi, You can re-index your data in admin > system > Index management

gadamhw Purchased

hi there

I’m getting a Magento error when activating the BestSeller Product Vertical Scroller Config – it’s a standard Magento error – There has been an error processing your request.

When I turn it off it’s fine.

I’ve got the error report but it’s pretty long so perhaps maybe better if I pm you with it?

thanks

Plaza-Themes

Hi, You can create a ticket plazathemes.com/tickets/. We will check and fix it for you.

gadamhw Purchased

hi there

In the admin for the theme on your instruction pdf you explain that in the theme config you have the option to choose font and background – I don’t have those options in mine – I only have the option to change the theme colour or make the sale and theme labels active – any ideas?

thanks

Plaza-Themes

Hi, Sorry, this theme doesn’t included this options. You can find features in element features in document.

I don’t know what’s going on with your theme but I have a huge log file of errors and the checkout success page is a mess.

https://dl.dropboxusercontent.com/u/48637/system.log http://goo.gl/7Iwjky

Can you please assist as soon as possible?

Plaza-Themes

Hi, You can create a ticket plazathemes.com/tickets/. We will check and fix it for you.

Default-user

Your website is down

Plaza-Themes

You can contact email yoosolution(at)gmail(dot)com

Hello,

I’m considering to use this theme for my project.

I was wondering how you can edit the layout of the homepage. Is there some kind of responsive grid system used?

Also i wondered if it’s possible to place a product grid with multiple rows on the homepage.

Thanks in advance!

Kind regards, Lucas van Rooij

Plaza-Themes

You can change layout by cms/page/home and xml file.

Default-user

Hi, thanks again.

So i need to edit xml files in order to change layout? I know html and css but since i’m mainly an online marketeer, i dont know much about php and xml. Is this going to be a problem developping with this theme?

Plaza-Themes

It’s easy. If you need more help you can contact us. We will help you

When using Grouped products the product page is all messed up? any fix for that?

Plaza-Themes

Hi, You can open a ticket http://www.plazathemes.com/tickets and provide detail of your issue. We will help you fix it

please i have this issue: Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/elysunst/www/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

you can contact me on moukhtar.ouarraq@gmail.com thx a lot

Plaza-Themes

Hi, You can check your email. We will help you fix it.

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