58 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Dear creator,

I love your theme, but I am more familair with WordPress. Will you make a WordPress version? If you made it I believe you will beat all the other pets site theme. Thanks a lot!

-Daniel

Plaza-Themes

Hi,
Thank for your interested. We haven’t wordpress theme version. We have magento, prestashop themes version

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
6ways Purchased

Hello, I installed this theme in a multi-store. But the on every site in the multi-store i get an error when I use the search function:

Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/vtbl/domains/voetbalshirtjeswinkel.nl/public_html/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

Did someone know why I get this error?

Best regards, Jesse

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and help you solve this issue

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 2-3 years
Davirs Purchased

I have submitted some tickets and I need more faster return!!! My store have broken for three days… The support gives me no statement about the problems… The store becomes at production!!! I need this URGENT!!!!! I need the store works again!!!

tickets: 460319 911799 623144 707737

Plaza-Themes

What do you want ? You can provide details

Default-user
Davirs Purchased

I don’t want.. I NEED to solve my store problems after your support!!! the tickets are clear on what needs to be done..

I can not wait the support good will to solve the problems .. I’m several days without the store…

I need that the store works today! Without excuses…

Plaza-Themes

You need check your email and follow your ticket. We have responded your ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I need to translate all the frontend elements of the theme into Polish. Can you let me know the easiest way to do this?

Plaza-Themes

Hi,
you can follow steps

1. Download the language package fromhttp://www.magentocommerce.com/translations. Unzip and upload on your server
2. Once installed Go to: System -> Manage Stores -> Create store view. Enter the data and save.
3. Now go to: Configuration -> Current Configuration Scope (Select your language from the dropdown) and on the right side under “Locale options” choose the desired language.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Germany
  • Has been a member for 5-6 years

Hi, I need the dog from the logo as vector. Can you provide it to me or can you tell where to buy it?

Thx in advance,

Hanniball

Plaza-Themes

Hi,
Sorry, we don’t provide logo. You can find other providers logo

Hanniball

Great, I used it now everywhere but I ned it in a bigger version. What’s the big deal to tell where to buy this icon? This will force me to change all graphics, banners etc. This really sucks…

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hanniball, you can take the logo and use it in illustrator. It will alter the image to a vector image. Check to see if the logo is already taken and used by another company first. If you don’t know how to change the logo to a vector image, use Youtube to show you how.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Fatal error: Class ‘Mage_Catalogsearch_Block_Layer_Filter_Attribute’ not found in /home/salt/public_html/app/code/local/Magentothem/Layerednavigationajax/Block/Catalogsearch/Layer/Filter/Attribute.php on line 3

I get that error whenever you search.

Please fix – just bought the theme.

Plaza-Themes

Hello,
You can make a ticket http://www.plazathemes.com/tickets/ . We will check and fix it for you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hofire Purchased

hi, in your feature list, there has ajax add to cart feature in this theme. but i install it and no ajax addto cart. how to enable it in magento ? another question, i used the “ma_petsyshop_quickstart_1.8.0.0.zip” to test. when i configure the theme color by theme option, it not work for me. it always is blue.css style. thanks.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets . We will check and help you. You don’t worry.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

cannot configure option from your template. i got error 404. try open ticket from http://www.plazathemes.com/tickets/ but suck. look my ticket number is XXXXXXXX WTH…. waste money

Plaza-Themes

Hi,
You can check your email then follow your ticket. We will help you fix it

Default-user

fix. this theme will problem if you use one script installer from your cpanel for install magento. if try install magento manual this not problem. sorry for that

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hofire Purchased

anybody is here? i have submitted the question many days, but you have not given the solution for me? what’s happen? if you don’t have solution for my question, i ask you to refund. tks.

Plaza-Themes

Hi, You can make a ticket http://www.plazathemes.com/tickets . We will check and help you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have purchased this theme and its good and effective but it loads very slowly. So what should I do to make it faster. Should I have to reinstall it again or something else?

Plaza-Themes

Hi,
You can merge js, css for your website. It will improve load your website.
1) Go to admin section
2) Go to System->Configuration->ADVANCED (Developer)
3) Set “Merge JavaScript Files” to Yes (“No” is default)
4) What left is to Flush Javascript/CSS Cache at Cache management admin interface.

Default-user

Sir, even after merging the JavaScrpt Files, still website is taking time to load. The url of the website is http://thearyatechnologies.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hofire Purchased

when i reinstall my magento with a new version, i can not use the theme install function of Magentothem after i entered the back-end.. i checked the server log is below: client denied by server configuration: /home/mypath/public_html/app/etc/local.xml

File does not exist: /home/mypath/public_html/skin/adminhtml/base, referer: http://www.mydomain.com/index.php/admin/installtemplate/adminhtml_installtemplate/index/key/67811459efff5a21cab07a72843a7ac5/

don’t ask me go to your ticket website to submit a new ticket. please reply me in here.

your ticket website just a ticket website.

waiting for your reply.

Plaza-Themes

We need check your website and see problem. We can help you solve it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hofire Purchased

i just checked your website, why did you add the “Ajax add to cart” module into the zip file i download it? please sent this module to me. don’t ask me about the ftp and root information about my server. thaks.

Plaza-Themes

Hi,
You can make a ticket http://www.plazathemes.com/tickets and provide details. We will check and help you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
thorep Purchased

I would love to have this for magento 1.9 . Im gonna try

Plaza-Themes

Hi, this theme is compatible with magento 1.9 you can use it for your website

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Love this theme! Would you consider making a Shopify version ?

Plaza-Themes

Hi,
Thank for your interested. We haven’t Shopify version.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
damiike Purchased

Hi Plaza-Themes,

I am unable to get any of the images in the sliders to work. If you view the products in a product page, or in the category, the images are working fine.

What is wrong here?

Thanks!

Plaza-Themes

Hi,
You can make a ticket plazathemes.com/tickets/ . We will check and help you solve it

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
matmox Purchased

hello, I just purchased your theme but the header doesn’t appear to show up (menu, search, cart etc..) . Would you let me know what the problem is

Plaza-Themes

Hello, you can make a ticket plazathemes.com/tickets/ we will check and help you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, Getting a response to my e-mails would be nice (I’ve waited for three days now). If I don’t get a response within 1 hour, I’m asking Themeforest for a refund on the theme I’ve purchased. Not a happy customer at all

Plaza-Themes

Hi, What does your email ? We don’t know your email or name.

Plaza-Themes

we will check and help you.

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