Discussion on Phoenix - Clean Responsive Wordpress Theme

GoodLayers

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153 comments found.

One more thing, where do I find the map page? Where I create my map for the contact page? Google changed so I cant find where and the one I find I cant customize the size etc…

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

I purchased this theme recently, and have a question. Is there a way I can use revolution slider rather than LayerSlider WP in the space provided below navigation?

My contact page gives a “message cannot be sent to destination” error

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

I am having trouble downloading the new theme. Also, I can’t find my purchase code. Your instructions on the support site don’t make sense.

Hi,

1. Can you define the problem about downloading theme?

2. Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png

Hope this help :)

Hi there,

I am not able to log in to your support forum with my login details :( I thought I will ask my question here. My theme has lost the ability to show the featured post image as pop up image and my client wants that function back. I’m assuming it’s something to do with the update. I am not using the child theme, so could you tell me how to solve this problem without updating the whole theme, please? Many thanks

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

What it the problem with the support site anyway? Did you create an account on our support site yet? > http://take.ms/kc1T2 If you did but couldn’t login, please try to reset password > http://take.ms/6Eixq (Don’t forget to check in junk box as well)

My LayerSLider is not working in Chrome – is there an update that I need? Some of the images are super tiny when they transition in. It appears to be a symptom of using size transitions.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/

Thank you very much! :)

HI Mate All happy with the theme, just want to make the 3 icons active that you see on http://www.3sisterscambodia.asia

I mean the Icon EXPERTISE, PORTFOLIO and TESTIMONIALS – when I click on this icon it should redirect me to the correct site. How do I do that? What file and what row do I change?

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

mmi

mmi Purchased

Hi there we have a site with theme version 1.05, would to update to 1.10 just wondering if the update file list you provide is comprehrensive and we can just replace the files on the list for it will be as good as installing the new theme from fresh install. Thanks

mmi

mmi Purchased

thanks

You may see the change log in item page or in readme.txt in theme package ;) http://themeforest.net/item/phoenix-clean-responsive-wordpress-theme/3102249

You can reinstall the whole theme(If didn’t cusotmize) or just replace some files.

To update the theme by reinstalling,

You need to login to your Themeforest profile page, click on ‘download’ tab, then download the theme again.

After that,

1.) After you downloaded file from Themeforest. Do not upload it yet. Extract it!

2.) You will find 6-7 folders and some files inside. You’ll see the file called ‘phoenix.zip’

3.) Upload this file through wp backend and activate the theme.

After that go to ‘appearance > menu’ and assign menu location again then go to admin panel and click ‘save changes’.

BTW, Make sure that you haven’t changed or customize any theme code.. if you did, you have to do it again. All setting in admin panel and page will be the same.

mmi

mmi Purchased

thanks

Hello. Can someone assist me in installing the Layer Slider. I am having trouble. Thanks in advance.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

How do I add contact information to the top right of the screen like in your demo?

http://tryingdesign.com/woo/

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Hi! I have pre-sales questions. 1) Is it possible to assign a normal page in Homepage? 2) Can I remove the slider from the Homepage?

Hi,

1. Yes you can assign any page as homepage.

2. Yes you can.

Thanks for interest by the way :)

Thank you very much! Beautiful themes! But I can’t install favicon. Please, help me. I was upload favicon on site and select his through settings theme. But wasn’t shown favicon.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

Can I use this theme to make my clients site look like the Wired.com site? My client has a news site. I want the header to stay at top of page and span across the top as you scroll down, as well as the responsive menu, favicons for the social media, and the boxes for the stories like it is laid out in Wired. Is this possible with this theme? I know that I’ll propbably need some other plugins but want to know if this is feasible. Thanks

Hi,

Well this theme doesn’t have that kind of header. In this case you may have to customize code directly … or you may consider this theme instead? > http://themes.goodlayers2.com/flawless-theme/?header3

Hi there,

Thanks theme is great, Just having trouble uploading my own video (.mp4) and using it in the home video section.

I have successfully linked vimeo and youtube videos but found the quality is rather grainy.

Is there a smart way around this?

Thanks in advance!

Hi,

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

If you got any further questions, please head to our support website :)

==============================================

Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )

Thank you very much! :)

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