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I have a problem. When I make changes to the footer and the header the changes only show when I am logged into the wordpress admin. When I log out and just go to the domain name of the website my changes are not taking affect. This only occurs with the changes that are made are made within the phoenix control panel in wordpress admin????
Hi,
Can you please try to set the permission on file ‘style-custom.css’ to ‘755’ or ‘777’? Please don’t forget to clear your cache too if you’re using it.
if still no luck, Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
Where should i submit the access information. Do not want to post it here on the message board?
Send the information via the form in this page > http://themeforest.net/user/GoodLayers
- Interviewed on the Envato Notes blog
- United States
- Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
- Power Elite Author
- Author was Featured
- Item was Featured
- Referred between 1000 and 1999 users
- Exclusive Author
- Has been a member for 3-4 years
- Bought between 10 and 49 items
+1 more—
ok I sent the information. The options is still sitting inside the phoenix control panel its just not showing up on frontend but it saves it in the control panel.
” Notice: Trying to get property of non-object in /nfs/c09/h03/mnt/135147/domains/themes.goodlayers.com/html/phoenix/wp-includes/post-template.php on line 30”
on 404 Page
Thanks for let know
Just fixed it.
Perfect
Thanks man!
How do I add my address for the Google map in the contact form?
You need to find your place via google map website and use embedded code from their > http://d.pr/i/6sQp
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello,
really a great theme but i have two little problems.
First i want to use “Arial” oder “Verdana” as normal font for the content. How can i make this ?
Second one is a localization error. When i use my own translated file, the blog page doesn’t show up.
Thanks for your help. innersmile
Hi,
1.) In the font list in admin panel, choose ‘default’ then go to style.css on line about 41, change to what you want
2. ) please post this question in the support forum…
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
One of the best purchases I have made on this website, unreal design, interface, and capabilities.
THank you very much! We’re really appreciated this
And if you love the theme, 5 stars would be really welcome too!
Rated it and will be buying from you guys in the future.
Hi I have ran into one problem. The navigation arrows are not appearing with the LayerSlider, everything is enabled for it to do so, but it will not appear. Keyboard navigation with arrows works fine though. Any ideas?
Hi,
Can you go to Layerslider setting and set the skin path as ”/LayerSlider/skins/”
Like this > http://d.pr/i/XJBG
Hope this help
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello !
First : congratulation, it’s a beautiful theme !
I have a question: when I create a blog on a page, when I click on the page, I can not have items with thumbnails like this: http://themes.goodlayers.com/phoenix/blog-right-sidebar/.
In fact, I have to click on an article to see the picture … why ? In my article, i have already “Use Featured Image as Thumbnail Image”....
Hi,
1.) Please see this video about how to create blog > http://www.youtube.com/watch?v=FkrDynfElGA&feature=plcp
2.) please see this about managing thumbnail > http://www.youtube.com/watch?v=Mi2nue48vEE&feature=plcp
You can also learn more in the document we provided
After download the package from themeforest. Extract it. Then you will see the folder ‘document’ Open the file ‘index.html’ with your browser.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hi, i got this when i upgraded to wordpress 3.4.? (newest version)
Hi,
This issue should occur by your hosting.. Can you try to switch back to default theme and see if it’s fixed or not? If it’s fixed, please try to re upload the theme but if it doesn’t fix, please try to contact your host provider for this.
Thanks!
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
I have a problem with the twitter plugin. When i activate it in my sidebar it get too larget and destroy the page layout. Really i cannot understand where it get wrong dimension, it seem that the twitter text is not going on a new line.
Could you please provide wp-access and ftp-access through the form in my profile page(please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
Hi
I’m interested in the Phoenix or Co-Porlio themes. Is is possible to stream video on the homepage slider on either?
Thanks
Simon
Hi,
Yes, but the slider that can put video doesn’t support in responsive view… Both theme can do
Thanks for interest
The sliders on your theme are not working on the ipad and when I go to the slider developer it does work. On my site the slider does not show at all on the iPad. Are you using a non updated version?
Hi,
Well, Layer slider doesn’t supports responsive feature since the first time. We have a static image mode when it changed to mobile/tablet view. It can be set here > http://d.pr/i/BqPl
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
why does it work fine on the ipad for the sliders website http://codecanyon.net/item/layerslider-wp-the-wordpress-parallax-slider/full_screen_preview/1362246 and not your theme.
Because we screen out in ipad/iphone case. If you need to keep in ipad case. Please post in the forum. Supporters will try to help.
I have already posted a comment on there there and it works fine for them. I think the problem is with the theme or you are using an out of date version of the plugin. I’m not sure what you message meant.
I have already posted a comment on there there and it works fine for them. I think the problem is with the theme or you are using an out of date version of the plugin. I’m not sure what you message meant.
well, let me explain again..
when you open the theme with desktop, computer… the slider works fine but when you open on ipad. The right margin will be a bit over the screen. You can also notice this on the plugin site as well. So we decide to disable and replace as static image. But if you can live with that, we can guide how to have slider back in ipad. Just post the thread in the support forum
http://support.goodlayers.comHow to add Google Latin extended subset fonts?
Hi,
Go to ‘include/plugin/fontloader.php’ on line about 243 . change to this$google_font_family = $google_font_family . str_replace(' ', '+' , $font_name) . ':subset=latin,cyrillic:n,i,b,bi|';If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hi. I included latin-ext also in subset fonts. I’m user from Croatia. Is that right?
thank you!
hm, i’m not sure what subset font you mentioned to :/ ???
well, latin-ext includes eastern european letters like ??žš???ŽŠ?.
can you check? thanks.
I made changes in fontloader.php but I want to use subset latin-ext in fonts that are already listed in admin panel. I checked in google-fonts.php and you have subset latin-ext in some fonts but when I put Croatian letters in main menu they are not shown properly. Please check!
www.bioterapija.org/portal
There is syntax error in line 39 in google-fonts.php. Dreamweaver comment. Please check.
Could you send us wp account and ftp detail to ‘support@goodlayers.com’. We’ll investigate the problem.
PS.Please state your username(in this forum) and problem in email as well.
Can you incorporate this plugin http://wordpress.org/extend/plugins/dashboard-site-preview/ for previewing web site during coloring and styling? Just one idea. That would help a lot.
Anyway…great admin. Best.
OMG …my apologies…I totally forgot that you included live coloring already. Forget about my last post. Enjoy!
Does the Layer Slider work on iPad, mobile?
It’s not working when I view the demo version on my iPad or Android, but works fine on my laptop and desktop.
Nope, Layer slider isn’t supported for responsive. When it goes on mobile/tablet view, the theme will show as a static image instead
Thanks for interest
I can not login to your support site. Its telling me that the purchase code is not valid but I am copying the exact purchase code that I DL from theme forest? I need support asap. We are trying to launch a site and we are having issues with the nav not working properly in IE8 .
Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.
Thank you!
How to add repeat bacground image for background under top logo (above main menu), body content background & footer content background as repeatable tile?
Thanks!
About this question, please post it on the support forum