1025 comments found

1, Can i sell prints and downloads.

2, If a want for example sell 3 downloads. 1950PX X 2924PX 1155PX X 1732PX 578PX X 866PX Do i have to upload 1950PX X 2924PX and the theme resize the photo?

3, And take the thema the ITPC from Bridge or Lightroom? Keywords, Description, Headline and copyright status?

transparentideas

No, the downloadables have to be prepared beofrehand, so you have to take care of each downloadable file

Default-user

if the customer chooses the download, will this download automatically

transparentideas

In customers account page yes.

Hi, I’m looking for a link to the demo files for this theme.

I just sent a second request to transparent.ideas.com@gmail.com. Is that still the best way to contact you?

FYI – This looks like a great them and can’t wait to start working with it.

Thanks for your help.

Jpovey Purchased

Does anyone know how to amend the coupon code to say free gift rather than so much off the price please?

Thanks

transparentideas

Please open a support ticket at support.transparentideas.com

Has anyone successfully contacted support? This is the most buggy theme I’ve ever worked with. So far nothing works like it’s supposed to, and I’ve been unsuccessfully trying to reach support for the past 5 days…

So far I’m not at all impressed with this. I do not recommend this theme

Default-user

Both. I finally heard from you guys and I appreciate that. But I’m am still having a problem with support. It takes you guys 24-48 hours to respond. It is very frustrating when you answer a question with another question or a response that requires me to ask another question.

For example, today you guys told me to create a sample installation and backwards engineer the demo to figure out the problems myself.

That is fine I have no problem with that.

What I have a problem with is the fact that I never received the Sample Installer Plugin (btw… you never even informed me that i needed it. I had to research in your knowledge base to figure that out. Next time a link to instructions would be nice) and now I know it’s going to take a day or two minimum for you to send me the plugin.

I’ve been trying to get this theme to work for a week and lag on support time is driving me crazy. Your support is a HUGE bottleneck! This SUCKS!!!

Default-user

27 hrs since I last contacted support… Still have not received Sample Installer Plugin

Default-user

It’s been 5 days… Still haven’t heard anything from you guys regarding the Sample Installer Plugin

Whenever I change the site’s permalink structure the store disappears and all products get 404 error.

Has anyone else had this issue?

Default-user

I solved this problem. If anyone else is experiencing this issue, follow the instructions for updating your .htaccess file at http://codex.wordpress.org/Using_Permalinks

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