39 comments found

Hi, I’ve bought the PHOTEX theme… I’ve downloaded the XML file for the import of DEMO content, like page templates and other stuff. I’ve followed the procedure, but something goes wrong…

Here is a lot of errors that i’ve got after tried to import…

” .... Failed to import “North Sea”: Invalid post type product Failed to import “Longboard”: Invalid post type product Failed to import “Learning Curve”: Invalid post type product Failed to import “The right tools”: Invalid post type product “

please, help.

Thanks

themeskingdom

Hello,

Demo file for “Photex” theme also contains demo for WooCommerce plugin. Since “Photex” theme is compatible with WooCommerce plugin, some data can not be imported if you don’t have this plugin installed and activated on your website.

But, no worries. Without plugin theme works perfectly, but you will not have e-commerce option available.

Thank you,
- Djordje

to_by Purchased

Hi,

I have a pre-purchase question: Is it possible to add multiple gallery grid and/or blogs depending on the categories? For example I want a gallery grid only with the category “nature”, but another gallery grid with the “portraits” and “fashion” category. Is the same possible with post categories for the blog?

Thank you.

Best regards

themeskingdom

Hello,

In “Photex” theme you can display different gallery categories on different pages. For example, you can create one page with only one category, second gallery page with three different categories etc.

Blog page template is displaying all blog categories, but with some code modifications you can easily create new blog page template for desired blog post categories.

After purchase you will get full access to our support system, and our support agents will help you to integrate desired changes.

Thank you,
- Djordje

HSPHSP Purchased

Hi,

Can I replace your slider builder by plugin “slider revolution” http://goo.gl/wQfbof

Regards

themeskingdom

Hello,

“Revolution Slider” can be included into any page using slider shortcode. Our slider for gallery format can not be replaces, but instead of that you will need to use standard format for gallery.

Thank you,
- Djordje

Preorder Questions.

Can you please tell, can we have a text on the Home page images? Something like this—> http://imgur.com/g2P3poK

You can find the “TEST” I want the Product or Category Text to be displayed on that, can that be possible? If yes, I am buying it NOW.

themeskingdom

Hello,

There are three gallery templates – gallery grid, gallery grid with the info and full screen gallery. Each of these can be set as homepage.
Here is example from our demo, which match your needs: http://demo.themeskingdom.com/photex/gallery-grid-with-info/

Thank you,
- Djordje

hi guys,

i am in a widget area and i’m desperately trying to find the “footer” widget area, but nothing threre (see screenshot).

http://imgur.com/Oa175HI

what to do?

pozz, vedran

themeskingdom

Hi Vedran,

Unfortunately Photex theme doesn’t have footer widget areas.

Poz, Bojan

celeeib Purchased

I purchased the Photex Theme and tried to lookup support and its asking for a subscription. I am looking to see why there is an error with one of the basic functions of the theme. When I am in the gallery single page, If I click on the image, it appears in a lightbox, then when I hit the close button, everything disappears. I believe this is a theme error.

:mad:

Default-user
celeeib Purchased

I reinstalled theme and the problem went away.

themeskingdom

Hello,

Glad you managed to find a fix for the issue you are having.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Best regards, Bojan

great work.. GLWS :)

themeskingdom

Thank you!

hi .. is the quick view for video with lightbox in home page available now ?

Default-user

any answer so i can processed with the purchase ?

themeskingdom

Hello,

Sorry for late reply. Videos in “Photex” theme on the homepage will open in lightbox. You can check example on our demo: http://demo.themeskingdom.com/photex/ – check first image in second row (with mountains).

Thank you,
- Djordje

Prepurchase Question:

Is there a home button on a gallery post? So after viewing a gallery post you can go back to the gallery thumbnails?

Can I set the gallery thumbnails be colored ones instead of the current black and white effect?

themeskingdom

Hi,

There is an option in theme settings to remove the black and white filter.

Unfortunately there is no home button in gallery single page.

Best regards, Bojan

Hi, I have a problem with the width gallery when changing width of the window there is a problem with the system grid, sending a link – http://pdphoto.pl/realizacje/ I also have a problem with the length of opening the gallery, the other sub-pages quickly open a gallery for a long time , thumbnails are light, I don’t know what the problem is

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Default-user

When setting up the account I have information Envato purchase code is not valid.

themeskingdom

Hello,

Please send us your purchase code using form on the left: http://www.themeskingdom.com/contact

Thank you,
- Djordje

Hello there.

Just had two questions. Is there a way to make the social icons in the navbar open up in a new tabs?

Second question is about the gallery grid page. When you hover over an image it gives you two options. One option displays the arrow and it is to open up the posting/gallery and the second option displays a magnifying glass and is to enlarge the main image. Is there a way to get rid of the first option that goes to the posting and only have the option to enlarge?

Here is a link to the reference to the site we are working on. Thank you.

http://springboardcreative.biz/vox/
themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi pre-sale question, I’ve noticed on your demo that it’s very slow when loading a page? Is this a server problem or is the theme slow?

Thanks

Default-user

Also, can the menu be static rather than slide out?

themeskingdom

Hi,

Theme is a bit slower compared to other themes since there is a lot of images that are being loaded on home page.

As for your second question unfortunately that is not possible since the theme is designed that way and making the menu always displayed would require making a lot of changes to the theme.

Best regards, Bojan

Pre purchase question

I am a photography student graduating next quarter and was looking into this theme for my website. I purchased another theme from a different creator and contrary to the information posted the theme is not easily customizable. I need to know if the Photex theme is easily customizable and can I receive support quickly if I am having issues?

themeskingdom

Hi Sarah,

I have answered to your email.

Thank you,
- Djordje

Can you batch upload images or do they need to be in blog posts to create galleries or slide shows?

themeskingdom

Hi Sarah,

All photos in theme can be uploaded in batch to media section, or one by one to gallery section. Please note that for single image gallery you will need to set image as featured, while for gallery (slideshow) format you will need to upload them in marked fields.

Thank you,
- Djordje

Hello! Thinking to purchase this theme but my question is if I can make photos/galleries behind Password so I can just send a link to the specific folder to specific buyer? :grin::grin:: Thanks you :)

themeskingdom

Hello,

Unfortunately that is not possible, but maybe you can attach images with watermark or in low-resolution, and after purchase user will receive images in full quality as link or as zip file.

Thank you,
- Djordje

zerem Purchased

Hi,i just purchase this theme,install it ,but when i try to upload images (gallery format) they appear like blank square with gray border(like broken image).How i can to resolve this?

themeskingdom

Hello,

Please submit official support ticket, since we will need additional information from you.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hello, Could you please advice me as follows: I’m not a profound user in site structuring, but albums are what really matters to me. So I wonder whether in this version I will be able to structure albums in gallery like this: ” 1.Weddings photography: Sasha&Masha, Andrew&Marie… So that each photosession be located in separate album. And also whether it would be possible to sort out the photos from different albums by tags at the main page? Thank you in advance for your reply!

themeskingdom

Hello,

In “Photex” theme you can set which gallery categories will be displayed on which page. So, in your case, you can create gallery page with wedding photography, then page with nature and animals etc.

Same thing for home page – you can select which gallery categories will appear on the homepage. There are no option for tags and linking tags to specific pages.

Thank you,
- Djordje

Hi, I would be interested in buying your theme. However I have 2 questions.

I would like to have a private gallery. Is that possible? How does one register to get a password?

Awaiting your response.

Thanks in advance. Huzan

themeskingdom

Hello,

This feature will be covered in the future theme update. If you purchase theme, you will receive notification from Theme Forest when the update is approved.
At this moment I can not provide you exact date, when the update will be released.

Thank you,
- Djordje

lomlam Purchased

Hi I want add revolution slider to home page and keep home page style like demo. I need to know how can I do that?

Thanks

themeskingdom

Hello,

Can you please submit your question as a ticket on our support system with more details and our support team will help you with the changes. Please include as much details as possible, ie. slider size you want to use, which page template are you using for home page etc.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Kind regards, Pedja

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