60 comments found

Hey guys,

Finally got the theme up and running and love it.

Although, when viewing on an iPhone, the three lines that indicate there’s a menu sit below the main white bar, causing it to be become difficult to see.

Do you know what’s causing this?

Thanks,

R

opendept

Do you mean on a small device like an iPhone or smartphone? In that case the reason could be that the title you’ve chosen is too long.

If you take a look at our support forum there’s a discussion about this: http://www.help.opendept.net/discussion/1609/iphone-layout-issues#Item_5

Cheers, -P

Default-user

Great, that bit of code solved it, thanks very much! R

hdpr Purchased

1) On the homepage currently this is the message ‘Embarrassing, isn’t it? We could not find what you were looking for. Our fault. Perhaps searching can help:’ How do I get rid of this? You suggested go to PermaLinks and hit save.. I did that, but it still doesn’t help

2) When I password protect one of the set, it actually blocks all images, is there anything that I need to check (or uncheck) so WP knows what is protected and what is clearly open?

3) Is there a way to hide the password protected albums from the Collection List? That is its part of the site, but only accessible via a direct URL along with the password..

Please answer

opendept

Hi there,

1) if you set permalinks to “Default ”, does the homepage work? Have you chosen a page for the Home (Settings -> Reading -> Frontpage)?

2) That’s strange, on our demo it works. If it still does not work, please send an email containing your login credentials to pasqualevitiello@gmail.com and I’ll take a look.

3) You don’t have to worry about it; when a set is password protected, only who has typed the password can see that set in the Collection List.

Cheers, -P

glo Purchased

Finally bought it and loved it.

My only problem is, I noticed if I upload a logo, it doesn’t adjust for higher DPI screens like the new iPad, galaxy s4, iphone 5 etc. It should be an easy fix with a bit of coding and am wondering if you have already adjusted for it. Please let me know. Also, I don’t know the purchase code to register on your support page.

opendept

Hi there,

No, I am sorry. Maybe in a next update we will add that feature.

How to find the Item Purchase Code: http://cl.ly/image/1F412N0A180b

Cheers, -P

i just purchased this theme and am having an issue. after installing the theme, my site is nothing like the screenshots/live demo. The site is below.

www.jinu-kim.com

How can I get it to look like its supposed to?

Also, where can i find my item purchase code to submit a support discussion on the help page? thanks!

Default-user

nvm figured it out!

opendept

Great!

opendept

P.S. How to find the Item Purchase Code: http://cl.ly/image/1F412N0A180b

Sorry new question..

for the blog entries, how do i get it to stretch to fill up the entire width of the page 100%? (instead of centered)

Default-user

Thanks for the quick feedback! How do i change the heading font for each heading? i.e. the live demo for this theme has a different font for “the city” page from the other pages.

opendept

You should do it manually. Let’s say you want to change the font style of the first slide; you have to inspect (through Chrome console or Firebug) what’s the id of the “li” tag containing that slide and write a CSS line of code like this:

#pxxx h2 { font-family: "Playfair Display", serif; }

You don’t really need to edit the style.css file; go to Appearance -> Theme Options -> Extras and add your CSS snippets into the corresponding textarea.

-P

Default-user

awesome, thanks for the help! A+ for customer support! :)

pwlx Purchased

Hi any idea/tips how to change title style in pics? how to edit source of the post and add some span, as it shown on demo page?

thanks P.

Default-user
pwlx Purchased

playin with css did the job, so don’t bother ;) great theme btw, quite easy to manage, even without documentation ;)

Is there an option in WP to ensure that the menu doesn’t disappear when viewing a gallery? I find it disorienting seeing as you have to hover over the top or bottom of the page. I’m guessing a simple bit of code will help with that, is that right?

Also, on the Collections page that shows the various galleries, a few questions. First, does it default to show a certain number of galleries (in the demo it’s 3) and can you change that instead of asking the user to click to view additional ones? Also, do you see it problematic to change the hover behavior on the previews of pictures? I’m wondering if it will simply take some CSS to tackle that. Thanks!

opendept

Hi there,

Unfortunately there’s no backend option for changing the features list that you have listed. Obviously with some code skills you will be able to change the theme according to your needs; it just depends on how good you are with CSS and JS ;)

Cheers, -P

hdpr Purchased

Please help..

1) I want to remove all the text structure from the bottom of the page.. what I mean is there is a comment section, recent article section, recent comments section, etc.. I want all of that to go away.. what do I need to do to clean / cut the crap?

2) On the typography page (regular page), can the full-width image be a slider instead?

3) When I password protect one of the set, it actually blocks all images, is there anything that I need to check (or uncheck) so WP knows what is protected and what is clearly open?

4) Is there a way to hide the password protected albums from the Collection List? That is its part of the site, but only accessible via a direct URL along with the password..

Please answer ASAP

opendept

Hi there,

1) Please specify the pages you want to remove that content from;

2) I am sorry, there’s not such a page template;

3) You can password protect a set, not only some images inside a set;

4) I am afraid that this customization requires a considerable number of modifications and – I am sorry – we are unable to provide this kind of support. But if you just want to quickly hide a set, you can do it via CSS. For example, if you want to hide the set with id=”set-153”, paste the following code inside the field the you will find under Appearance -> Theme Options -> Extras -> CSS code:

#set-153 { display: none; }

5) Let’s say you want to change the background color of the page with id=”page-id-133” to black; paste this code in the CSS code field:

#page-id-133 { background-color: #000; }

Hope it helps, -P

Default-user
hdpr Purchased

First of all thank you for response. I thought I am clear on many questions but you still asked counter-questions, so let me be more clear..

1) On all pages – all type of pages.. I just want to remove all of the bottom crap from ALL pages… I want to remove all the text structure from the bottom of the page.. what I mean is there is a comment section, recent article section, recent comments section, etc.. I want all of that to go away.. what do I need to do to clean / cut the crap?

2) IN YOUR LANGUAGE – Wide Page – In my language – On the typography page (regular page), can the full-width image be a slider instead?

3) I am talking about the gallery driven issue. When I password protect one gallery, it blocks all images.. I do NOT want to block all images.. I am sure you are again going to ask wrong confused question, which I will try to explain again.. When I password protect a gallery, it should hide only images inside it, but it blocks all (I mean All – even out of that gallery) images, that is an an issue with your theme.. Please tell me how to fix it or when to expect an update from you?

4) do I have to paste that CSS each time?

5) I want to know the CSS for adding background IMAGE / PATTERN instead of a color .. whats the CSS for that?

Where do you live? and whats your mother tongue – native language?

opendept

1) First of all, please remove all the widgets (if existing) so that you can get rid of all the items at the bottom of the page. Then, if you also want to disable comments on posts, go to the post page -> Screen Options (at the top right of the window) -> check Discussion; now under the text editor you will see a Discussion option. Please uncheck Allow comments. Reference: http://en.support.wordpress.com/enable-disable-comments/

2) I am sorry that’s not possible.

3) As you can see on our demo, I’ve password protected the set titled “Someone’s Listening”. If you click on a picture inside that set you will be redirected to a page where you need to type a password for accessing the set. Inside that set there are pictures that I’ve included in other not password protected sets, and they’re not blocked. So, for me, there’s no issue.

4) Yes.

5) Let’s say I want to use a background image for this page: http://themes.opendept.net/photochrom/collection/

Through the inspector I need to look for the “page-id” class. Example: Google Chrome -> right click on the page -> Inspect Element -> find the body tag and detect the page-id class (in this case: “page-id-125”). Now go to Appearance -> Theme Options -> Extras -> CSS code and paste the following:

.page-id-125 { background: url(http:://mysite.com/image.jpg) no-repeat; -webkit-background-size: cover; -moz-background-size: cover; background-size: cover; }

Cheers,
-P
pwlx Purchased
Hi ;)
  1. Horizontal scroll in Collection looks reallyyy ugly using Firefox in Photochrom Collection template pages. Almost the same is while using IE. Please fix this bug. This template should be compatible with all browser you’ve listed, but it doesn’t.
  2. How to add Check Out zone at the end of Set? Can’t find option for that.
Default-user
pwlx Purchased

polylang plugin causes problems with viewing collection pages, double checked on clean instalation:

  1. loading 2nd page of sets give 404 Not Found error
  2. there’s no “check out” zone with other sets in collection
Please confirm this and give some feedback, i’m stuck :/
opendept

Hi there,

Unfortunately we can’t provide full compatibility with every plugin. In any case, try to update permalinks (read here).

What do you exactly mean with “check out”?

-P

Default-user
pwlx Purchased

at the end of set is generated “check out” text and link to next set, just below. i got empty space, using polylang. I know You can’t provide full compatibility, that’s why i’ll try with different plugin.

Hi there, I have been trying to get this theme working on wordpress 3.8. Collections & Sets aren’t working properly. I assume it’s a software issue, due to the recent update to WP 3.8??? Is there an upcoming update available to get the theme working on this version? For example one “Collection” with a “Set” is working OK (i.e you can click on the photos and enlarge them) but when I add a second or third collection with sets, it’s not clickable. Please help. Love your theme though. Regards AK.

opendept

Hi Adam,

Can you please provide the URL of your blog?

Thanks, -P

Default-user

Here u go: www.by-adam.com

opendept

Hi Adam,

I don’t think that the issue has to do with 3.8 version. Maybe that’s fault of some external plugin you’re currently using. Please try to deactivate all plugins and if that does not fix it, please send me an email (pasqualevitiello@gmail.com) with your WP credentials so that I can take a look into it.

Cheers, -P

Hi, I have some presale questions please reply ASAP.

My idea is to make a website similar to Fotolia.com, please confirme if this requirements are available in your solution:

- Registration of clients

- Be able to choose pictures by category, title, keyword

- Be able to choose 2 or 3 types of resolution of the same image

- Buy with PayPal or 2Checkout or other portal

- Option to buy credits packages that will be used to purchase images

- Download the photo after the payment is confirmed

- Auto-placing a watermark on the preview photos

- Add, Edit, Delete images categories

- Create Packages credit to purchase images

- Posibility to create several users so that they can add their photos, each user should have the posibility to make the following of what they sell.

- Manage (approve or reject) photos placed by a User

Thanks

opendept

I am sorry, I guess you need a custom theme with advanced functions or – even better – a custom CMS.

Regards, -P

This theme looks great, but i have a few questions.

In the Journal section can i change the format to be more of a grid than a horizontal list?

Is there options to make Contact Us page and a About Us page?

Can i password protect some of my images for clients?

And can i add Full size images to Journal Posts?

Hello, I have some questions to be asked before I would purchase your product: 1) Is the header customizable? I’d like to change the color to black or use the “opacity” parameter, also relocate navigation items on it – is it possible? 2) We have the captions on the slider photos – will I be able to remove the line between image title and text below it? Is there an option to not include the “Explore the set” button? 3) Is it possible to upload custom fonts and replace the defaults? 4) Any support for music at background? 5) Does the gallery plugin support categories so one photo can be included in the different albums with same categories?

opendept

CSS and PHP are languages. You can edit the style and the structure of the theme adding/changing the code inside those files.

-P

Default-user
ri1ey Purchased

So – yeah, I’ve purchased the theme and it’s very cool in general. But when I try to edit the style.css file, for example, add some opacity to header using header {opacity: 0.5;} in the Custom CSS field, but there are no changes noticed. Could you please provide me with example of the code that I should use so I can construct future edits using this one?

Default-user
ri1ey Purchased

Nevermind, I’m going to transfer my question to your helpdesk. By the way, great template so far :)

Nice Theme.

Una domanda. Ipotizzando che imposto homepage con slider, as the demo, quante slide posso inserire? ho bisogno di una cosa a ciclo infinito praticamente.

Grazie

opendept

Ciao,

Beh in teoria non c’รจ un limite, in pratica un numero molto elevato rischia di appesantire notevolmente il sito.

-P

:-( Inadequate documentation. I’m VERY disappointed with this theme. I see a lot of people that have bought this have changed it for something else quite soon.

How can I change the speed of the homepage slideshow? If I need to edit the html could you please tell me where that snippet of code is?

Thanks, -Blake

opendept

Hi there,

Please open the file photochrom.picks.js (inside the js folder of the theme); at line 81, you can change the current default value of 10000 with another one (10000 is a milliseconds value, so it means 10 seconds). For making the slides run faster you should use a lower value.

For any other question please use our support forum: http://help.opendept.net

Cheers, -P

I’ve installed the theme and am starting to populate it with data. Something appears to be malfunctioning. When I try to add photos to a set, they don’t actually get added.

Steps taken: I edit the Set. Click ‘select images’ under “from your library” Click a few images so they have checkmarks. Click the blue “select” button.

Nothing changes on the set page. Please help.

Aaron.

More feedback on this theme.

  • It appears that I cannot edit a photo in the slideshow of a Pick after I’ve created it. I can’t change the order and I can’t edit the click text or URL. All I can do is edit title and caption or remove. Is this accurate?
  • If I want to give a slide only a link, but not a caption, the caption Paragraph tag shows up anyway (I’ve given it a black background, so I can see it). This is dumb.
opendept

Hi there,

For changing the order you can just drag & drop the picks. If you need to change the link and the button text you need to recreate the pick.

If I want to give a slide only a link, just leave the caption input blank. It will not show up on the slide.

P.S. Did you figured out how to add photos to a set?

If you’re still having issues please send me your WP login credentials to pasqualevitiello@gmail.com and I’ll take a look into your installation.

Cheers, -P

Hi. I have a question about password protection on the Photochrom template. On the Live Preview, a collection called ‘Someone’s Listening’ is ‘Protected’, and when you click on a thumbnail you are then shown the password area. However, the photographs within the collection are still viewable in the form of thumbnails before putting in a password, which in effect means the content although smaller, can still be viewed and ideas lifted. Does this theme have a password protected ‘area’, in other words a place where a set of photographs can be placed which cannot be viewed in any form or at any size until a password has been entered? Many thanks for your help.

opendept

Hello,

No, I am sorry, there’s not a password protection feature for this theme.

-P

Question – can we change the default size of the photo to be larger?

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