203 comments found

Hello,

can you please let me know how I can change the code and where exactly, so when I open a post or a gallery, the all images load straight away or start loading one by one. At the moment viewer has to wait for the whole images to load, which takes age and scares people away.

Thank you

upcode

Hello,

We actually added a lazyload feature so you activate it from theme options.

Please submit a ticket on our help desk if you need more details on this. http://support.touchsize.com

Thank you.

hi! i have been trying to remove the red dots for likes that appear on every gallery. I cant find the way. Is there any easy way? Even worse, I have two gallerys whith no red dots, i dont know why, i dont see any diferences whit the others on the settings. Next to the ones with dots, this suits rather bad. If not posible to remove,how could i restore them in all galleries? thanks http://nachobuenobodas.com/galerias/
upcode

Hello,

Please submit a ticket on our help desk and the guys from support will assist you with hiding them. http://support.touchsize.com

Thanks.

Hello,

I received an email a while ago that an updated version of Photoform was ready for download. I downloaded it to my computer, labeled it as Photoform2 and put it in the themes folder on my ftp site. I now have two photoform versions that can be activated in Wordpress (my old and new version). However when I activated the new version, my website is not complete. Majority of my webpage is the same but parts are missing. This is why I called it Photoform2 so that in case something went wrong, I would still have my backup. Am i doing something wrong? Thanks in advance.

upcode

Hello,

Do not use the same theme with 2 different folders. You just need to remove the old version files from the server and just upload the new version.

If you have questions or you need help, please make sure to submit a ticket on our help desk here: http://support.touchsize.com

Thank you.

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