211 comments found

Hello,

can you please let me know how I can change the code and where exactly, so when I open a post or a gallery, the all images load straight away or start loading one by one. At the moment viewer has to wait for the whole images to load, which takes age and scares people away.

Thank you

upcode

Hello,

We actually added a lazyload feature so you activate it from theme options.

Please submit a ticket on our help desk if you need more details on this. http://support.touchsize.com

Thank you.

Default-user

It seems to work only for scroll galleries, I am using other types as well, i.e. list which seems to be the worst. Can you please advice what to change in this case?

hi! i have been trying to remove the red dots for likes that appear on every gallery. I cant find the way. Is there any easy way? Even worse, I have two gallerys whith no red dots, i dont know why, i dont see any diferences whit the others on the settings. Next to the ones with dots, this suits rather bad. If not posible to remove,how could i restore them in all galleries? thanks http://nachobuenobodas.com/galerias/
upcode

Hello,

Please submit a ticket on our help desk and the guys from support will assist you with hiding them. http://support.touchsize.com

Thanks.

Hello,

I received an email a while ago that an updated version of Photoform was ready for download. I downloaded it to my computer, labeled it as Photoform2 and put it in the themes folder on my ftp site. I now have two photoform versions that can be activated in Wordpress (my old and new version). However when I activated the new version, my website is not complete. Majority of my webpage is the same but parts are missing. This is why I called it Photoform2 so that in case something went wrong, I would still have my backup. Am i doing something wrong? Thanks in advance.

upcode

Hello,

Do not use the same theme with 2 different folders. You just need to remove the old version files from the server and just upload the new version.

If you have questions or you need help, please make sure to submit a ticket on our help desk here: http://support.touchsize.com

Thank you.

Hi! I just want to know how to insert the “What people say” content in the page, and i really love the last gallery at the end of the presentation index where there are all nearby images in two rows, how to insert it? Thank You

upcode

Hello,

Thank you for using our theme. For any questions regarding the theme and help, please submit a ticket on our help desk here: http://support.touchsize.com

Thanks!

the most stupid question :)

..where can i remove this line “added in ” it show me on the end of blog post.

upcode

Hi,

Please submit a ticket on our help desk and the guys from support will assist. http://support.touchsize.com

Thank you.

MP999 Purchased

Hello.

Is it possible, that logo in sticky menu to shrink by 30-50%?

upcode

Hello,

Yes, that could be done with some custom CSS. If you decide to purchase the theme the guys from support will help you with this.

Thanks.

Jone337 Purchased

How can I create a page like (http://demo.touchsize.com/photoform/thumbnails-view/)

But instead of using [red_list_posts post_type="gallery" taxonomy="" term_name="" view_type="red-grid-view" number_columns="2" number_posts="6" orderby="date" order="DESC" pagination="none" gutter="" thumb_title_pos="title-over" massonry="" ] [/red_list_posts]

where the page is Auto generated and links to post on my site. I would like to Manually edit where each thumbnail Links to (i.e external links)

I could use [red_one_fourth][red_team_member image_url="http://redcodn.com/bigframe1/wp-content/uploads/sites/6/2014/02/female4.jpg" name="Angelina Donn" job="Photographer" description="I like music, photography, art and beautiful colors." social="Facebook,http://facebook.com Twitter,http://twitter.com" ][/red_one_fourth]

and link them to external sites but I would like it to have the animation “thumbnails-view” has.

Can you help me?

upcode

Hello,

You’ll have to submit a ticket on our help desk and the guys from support might help you with that. http://support.touchsize.com

Thanks.

Hi! I just want to know why when i use the gallery into the website (for example the homepage gallery) the photos are in low resolution. it doesn’t look nice.

You can see what i said just from my website home gallery https://www.throughmyimages.com.au/

What can I do to show them in high resolution? I have to use in specific format or size?

upcode

Hello,

I think that could happen because of the settings you have in the Image Sizes tab of the theme options.

For more details, please submit a ticket on our help desk and the guys from support will assist. http://support.touchsize.com

Thanks.

ninagades Purchased

hello. I bought your theme and I can not upload it to wordpress . How I can install it correctly? Thank You

upcode

Hello,

What is the problem? Why you can’t install it?

Try to unzip the archive you downloaded from ThemeForest first and then upload the photoform.zip file.

Thanks.

Default-user
ninagades Purchased

Ok!! I do this and now I can use the theme. THANKS!!! <3<3<3

upcode

You’re welcome. Glad everything is ok ;)

Hope you get a nice experience with the theme.

Have a nice day!

Hello Upcode,

Will there be an update for WP 4.1 soon? Kind regards.

upcode

Hello,

You can update to 4.1 with no problems. The theme does not have any problems with this WP version.

Cheers!

How to add a testimonial section to a homepage as per WooCommerce preview from your page. I looked up this support seciton here, but the link you gave someone http://docs.woothemes.com/document/docs-testimonials-plugin/ doesn’t work.

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