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235 comments found.

-Are there instructions that come with this theme? -Also, can I customize the size of the slideshow easily? -There is a bit of white space between photos on this gallery, am I able to make the photos “touch” so as to remove any white space? http://demo.touchsize.com/themes/?theme=photoform -The grid style of photos on the page, is that an optional instagram feed in a footer widget area?

Thanks!

Hello,

Yes, we provide documentation files for our theme. Also, our help team is always ready to help if you submit a ticket on our help desk.

You could remove the spacing between the photos in the grid gallery with some custom CSS. You’ll just need to ask our guys what you need to do.

And yes, the instragram feed is optional. It is a widget area there, so you can use it if you need it, or you can remove it if you don’t.

Thanks!

Hello. some doubts: 1 – The thumbnails are not displayed on mobile devices. It can be set to be viewed on these devices? 2 – Supports this theme load a large amount of iamgenes for each gallery? I need to config some galleries that perhaps contain up to 150 images. 3 – I need the responsive NOT MODIFY the format of the images. I mean, the format and ratio of the image must be kept the same, without the responsive the cut it. Can I count on that? 5 – Can i eliminate some info of the template pages? I only need to use a home page, the same galeries for 6 or 7 pages and a contact page. 4 – sorry mi english thanks!

touchsize

touchsize Author Team

Hello,

1. You can configure each gallery separately from each other and the gallery element is a post not the images themselves.

2. You can sort the images by yourself as you wish with the drag and drop system.

3. I would recommend you Shootback for big galleries because it has the lazy loading for every gallery from the theme not only for scroll galleries.

Kind regards.

ok, but can I use the same thumbnail for a gallery of 150 images, right? My question is if each picture in this gallery load indivudualmente when you click on a thumbnail. Or if the gallery first need to load the 150 large images.

touchsize

touchsize Author Team

You can use the lazy load option for scroll galleries in this theme. It will first load the page itself and after that the images.

Hi,

How does one edit the home page? As in where do you go to edit it?? I used to use Gridsby before this and I’m finding it insanely difficult to set up this theme. Also, the documentation is not too helpful. Some of the problems I’m facing are:

1. How to edit what shows up on Home page? 2. How do I reduce the size of the text logo I’ve used? 3. No gallery image shows up in the thumbnail of a gallery – how is that fixed? (http://www.snehamohanty.com/)

PLease help

Hello,

If you have any questions regarding the theme – please submit a ticket on our help desk here: http://support.touchsize.com

We offer support exclusively on our help desk.

Thanks!

The support desk has been helpful

Thank you

touchsize

touchsize Author Team

Glad to hear.

Kind regards!

Sortable Gallery NOT WORK

Hello,

Please make sure you are using the latest version of the theme.

If you still encounter problems, please submit a ticket on our help desk here: http://support.touchsize.com

Thank you.

Hello Photoform team,

hats off to a truly awesome theme. I have two issues right now…

This is the website: http://jeniska.com/ I’ve set the homepage to the homepage-1 style. Is there a possibility to change the height of the slideshow?

Secondly, I have assigned the galleries to different categories but the filtering doesnt seem to work: http://jeniska.com/gallery-sortable

There is also some massive whitespace above the gallery listing. Is there a way to remove this?

Thank you very much in advance!

Alok Paleri

touchsize

touchsize Author Team

Hello,

If you have any questions regarding the theme – please submit a ticket on our help desk here: http://support.touchsize.com

We offer support exclusively on our help desk.

Thanks!

Is there a way to have a list of available portfolios (Portfolio Categories) as a sidebar widget?

touchsize

touchsize Author Team

Hello,

I answered to this question in the support desk. Please check your mail for notification.

Kind regards!

MrBloop

MrBloop Purchased

Hi There

I really need to hide the meta “1 day ago” band on the homepage items.

Hello,

You can use custom CSS to hide it if you want it. Also, there are some options in the admin that might do that for you.

Please use our help desk for any questions you have. http://support.touchsize.com

Thank you.

Hello. I wonder what I have to do for all portfolios appear in the same gallery. Currently, only four are shown and would like to appear all. Thank you.

touchsize

touchsize Author Team

Hello,

If you have any questions regarding the theme – please submit a ticket on our help desk here: http://support.touchsize.com We offer support exclusively on our help desk.

Thanks!

Thank You. I wrote several days ago but I have not yet been answered. I urgently solve the problem that I have …

Hello,

Did you check your ticket? We have responded on 22/06/2015, check your spam folder for the mail and your ticket to see the response.

Thank you.

Hello,

Thanks for this super theme. Can the slider with thumbs gallery post slide automatically? Similar to horizontal slider gallery post…

Waiting for a response.

Thanks!

Hello,

We’re really glad you like our product. This is not an option for now, but you can write to our help team and see maybe they can help you with this. http://support.touchsize.com

Cheers!

Where can i generate the url needed to change map on contact page. Google has done soo many changes with google maps am not sure where to get the code.

Hello,

Check the following screenshot: http://awesomescreenshot.com/04451zsxb3

Thank you!

Sorted Galleries page only shows the latest 10 Galleries is there a way to change this?

Hello,

The number is taken from the Settings->Reading blog posts option. Change that in order to get more posts.

Please, if you need help use our help desk: http://support.touchsize.com

Thank you.

Hi, Having issues with IMPORT. Its not completing. It loads for about 5 mins then has blank screen. Nothing is imported. Any advice or help?

You’re welcome. Let us know if you need anything else.

Have a great day!

Hi, how do i get the pricing on homepage to work? I see [easy-pricing-table id=”99?] but there is no pricing elements.

Also the page content imported looks like this [red_gallery_post post_id=”4” gallery_layout=”scroll” ] and so on. Is there an editor i am missing?

Hello,

You didn’t install the easy pricing table plugin and also check if you installed the red short code plugin provided inside the theme.

For further questions regarding the theme – please submit a ticket on our help desk here: http://support.touchsize.com

We offer support exclusively on our help desk.

Thanks!

Hello, congratulations for the theme. I would ask for help. This is my page: http://i.imgur.com/eUafav9.jpg

Can you tell me how could I do this ? http://i.imgur.com/Vleq5AW.jpg

The lines: 1- http://i.imgur.com/2citac6.png 2- http://i.imgur.com/X25sLHU.png

I wonder what I have to use css property and that file.

Sorry for my bad English. I am from Argentina.

Thank you very much .

Hello,

Please submit a ticket on our help desk, we offer support exclusively there. http://support.touchsize.com

Thank you.

Hello,

I am unfortunately at a loss as to how to use the wordpress dashboard to customize the Photoform template. And I can not find instructions anywhere. The instructions that came with it were helpful for initial upload but offer no support beyond that.

I have already submitted two tickets and no one is getting back to me!!

Any one who has already used this template. And advice on finding instructions?

touchsize

touchsize Author Team

Hello,

The ticket’s where submitted on a different time then our timezone, also there where the weekend days and this is why no one replied. Now we are ready to help you with all your issues.

Kind regards.

How do I remove the date from the galleries?

touchsize

touchsize Author Team

Hello,

Please submit a ticket on our help desk, we offer support exclusively there. http://support.touchsize.com

Thank you.

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