152 comments found

not sure why its not letting me upload favicon. been trying for weeks. assistance please? don’t want there to be any favicon on there. thanks.

http://www.jennamoriah.com/
Default-user

can you give me custom css to input to remove favicon completely? thanks.

upcode

Hello,

I think the problem could be because you are not uploading an .ico format file. Try creating your icon here: http://favicon.cc

You can upload a blank image if you don’t want to show anything.

If you need help with this, please submit a ticket on our help desk here: http://support.touchsize.com

Thanks.

Hello!

I currently have your Tempest theme but love the look of this one a bit more with the way its laid out! I want to purchase it but want to know how hard of a switch it would be. How much down time would my site need? Would I loose my current sidebar and homepage customization? Is the switch something that you would be able to help with?

Thank you Kristyn

upcode

Hello Kristyn,

I think the transition wouldn’t be very painful. Both themes are using the same framework and share a lot of options. What comes now into my mind is that you won’t get the featured area shortcodes, but you’ll get the gallery shortcode instead.

Your current sidebar and homepage should not be affected, but I think it would be better if you send me your website to take a closer look. Write us on our help desk. http://touchsize.com

Thank you.

Hi, I’m interested in buying this theme for a client but I’m a bit worried about the site speed. Demo loading time is not too quick and I’ve been on some websites of people who have purchased your theme and there is the same problem (site speed is slowed down due to the loading of pictures). Is this a general problem of Photoform? Is there a way to circumvent this issue? Do you have a well-running example site? Thanks!

upcode

Hello,

It actually depends on how many items do you have on the website, what is the server speed, internet connection speed of the user. The framework is very light and should work fast enough.

Hope that helps.

Cheers!

I love this theme, but I think there’s not enough documentation. I think it would be nice if everything was covered in there.

For instance: I would love to create a sortable gallery but it isn’t described anywhere how to do this. I’m kinda disappointed with that, as I don’t want to make a support ticket for every single thing I want to change or do.

upcode

Hello,

We are very glad you like the theme. We are adding content in the knowledgebase when users find something not easy or clear. We’ll update that as we go so that we get a fully documented theme. Thanks for reminding us ;)

Have a nice day!

Anyone on this forum, please help. I’m trying to get this awesome template to look look like this: http://demo.touchsize.com/themes/?theme=photoform Homepage 3 Can anyone help me? It’s been a few years since I’ve been on WP and the last time I had a template that had much more documentation on what to do. This doesn’t seem to come with the builder…. Thanks! PS I did reach out to upcode, but I think they are closed :)
upcode

Hello,

I asked the guys from support and they said that they have responded to you. And no, we are not closed.

Write us on our help desk and we’ll try to help you set everything up.

Thank you.

Default-user

Thanks! They contacted me just yesterday :) I sent them an email on Friday.

upcode

Ok,

In weekends it might take a bit more for the responses to come. We try to make it max 24 hours, but there are rare moments when it might get to 48 hours. If you need anything, write us on the help desk.

Cheers!

Hello,

I really like a lot of features of your theme. I saw the it said unlimited colors. Does that also mean that I can completely change the content page’s background color too? I know it sounds like a dumb questions but I have found that some designers say that and only mean the accent colors.

Beautiful work!

Cheers, Michael

upcode

Hello,

We are really glad to hear that you like our theme.

You can have a custom background color for the website or you can use custom background for every page.

Also, you can change most of the colors on the website. Here you can see a screenshot from the theme admin: http://awesomescreenshot.com/08d3eucd61

Hope that was helpful. If you need anything else, let us know.

Thank you.

mcalas

Great, thank you so much for the quick response.

upcode

You are welcome. Let me know if you need anything else.

Cheers.

trying to figure out how to have the 2 rows of images across the website as on the page of the live demo

http://demo.touchsize.com/themes/?theme=photoform

as there doesn’t appear to be anything about it in the documentation.

i believe it is to do with the instagram widget which has been installed and activated however i have a message that comes up saying the following

The user currently does not have any images…

i know that there is 3 images on the account so am completely confused

Default-user

sorted it now

upcode

Hello,

Good to know you found a solution.

Cheers!

how do i add a map into the contact page please

upcode

Hello,

You can get the iframe source code and insert it in the editor. That is all.

Have a nice day!

Default-user

thankyou

upcode

You’re welcome.

there is nothing in the documentation regarding slideshow set can you please let me know some sort of info as how to set up please

upcode

Hello,

Please, use our help desk here: http://support.touchsize.com for any questions that you have. The guys from support will assist.

Thank you.

web2taal Purchased

Hi there,

How can I create the homepage slider? Thanks!

upcode

Hello,

On the homepage 1 that is a gallery post shortcode. Just create a gallery, add images to it and use the shortcode to add it on any page.

Cheers!

I have a friend how used this theme. but his red shortcodes still doesnt work . His plugin shows it is Version 0.3.

Is there a new WORKING version or does it still not work.

I ask because I am looking at this theme for a customer but if it still does not work I will look elsewhere.

Default-user

Oh and the WP version is 4. and it is still not showing after I found your Download page at http://support.touchsize.com/downloads/Red-Shortcodes-Plugin-for-WordPress-39-NEW-2.html

Default-user

he has both latest versions.. I guess if his isnt working then I will have look elsewhere for a theme that works.. thanks

upcode

Try cleaning the cache. Can you explain what exactly is not working?

Looking at the theme and it does seem to do what I want but is it possible to turn off the ghosting effect that happens when you hover over the portfolios or galleries??

upcode

Hello,

We could hide the effect if you don’t need it. Just write to our help team, they will give you directions.

Cheers!

by
by
by
by
by
by