112 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Indonesia
  • Most Wanted Bounty Winner
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Referred between 100 and 199 users

Hi all,

If you have purchased this theme and need support, please send a message to me via my profile page http://themeforest.net/user/templatesquare including your questions/problems, your site url and theme name.

We will answer support request via email.

thanks

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, does this theme support video?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, Just download the latest version. Trying to find out how to install it. Could you please let me know where I can find the instruction. Thanks

templatesquare

Hi,

You can find the documentation in the ‘DOCUMENTATION’ folder

thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi

I have purchased this theme and love it.

My question is when I input the slug into the category-include, value box, is there a way to make it use a specific parent?

I have 9 artists each with there own page but it seems I cannot use the word landscape more than once, even if I put it in it’s own unique parent title.

Is there a way to write the code in the value box to see which parent it should be directed too?

Thanks in advance.

templatesquare

please send a message to me via my profile page http://themeforest.net/user/templatesquare including your questions/problems, your site url and theme name.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
fyfek Purchased

Have downloaded the SQL to my server and lost my entire site. Anybody else have this problem. Anybody know how to undo the SQL download?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello all, I’m a little concerned, i’ve left 2 separate messages to help with no response.

I have 5 other WP sites I use, so I feel pretty comfortable in the WP world. But using this site is giving me some difficulty.

I need detailed instructions on how to create a photo gallery and add pics to that gallery. I tried usual methods to no avail.

Please help!

templatesquare

Hi,

Please send use message use the account which purchased this theme, otherwise it will automatically deleted…

thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
buzme1 Purchased

Hi Templatesquare,

After installing your demo version of photoworks3 on my site. I have changed your demo images to my own with no problems. I now wish to change the category headings and slugs on the gallery page from your existing demo names: flower, landscape, nature, to my own choice of dog portraits, cat portraits etc. I have tried to change the headings in portfolio categories, but when I change the slug my images do not show and the headings do not change on the gallery page either, they stay the same as your demo version ie flower, landscape, nature and not dog portraits, cat portraits etc as saved, and all the images vanish. When I change the slugs back to your demo slugs the images come back again… Can you please help? Is there a fault in the template? I can not see where else to change the headings and slugs other than in the portfolio categories page.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
ivrsell Purchased

HI ,

I bought one of your templates and i am trying to upload pictures to the portfolio and i cant find the way to do it it is almost imposible for me i dont know what else to try, i will really appreciate if you can help me with this ! the theme is call photoworks and this is my link :

http://s394770601.onlinehome.us/wordpress

Thank you very much and I hope a get a reply .

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
buzme1 Purchased

Dear Templatesquare,

Your gallery page does not work as it should. I have even set up a new gallery page as an addition to your demo page and I am still unable to get the images to show or the headings. Your documentation does not fully explain how to set up this theme properly it is not detailed enough. I have sent support requests from http://themeforest.net/user/templatesquare and had no reply. The page states you take 48 hours to respond. It has been over a week since my first support request.

After installing your demo version of photoworks3 on my site. I have changed your demo images to my own with no problems. I now wish to change the category headings and slugs on the gallery page from your existing demo names: flower, landscape, nature, to my own choice of dog portraits, cat portraits etc. I have tried to change the headings in portfolio categories, but when I change the slug my images do not show and the headings do not change on the gallery page either, they stay the same as your demo version ie flower, landscape, nature and not dog portraits, cat portraits etc as saved, and all the images vanish. When I change the slugs back to your demo slugs the images come back again… Can you please help? Is there a fault in the template? I can not see where else to change the headings and slugs other than in the portfolio categories page.

Please help! or I will be looking to Theme Forest for my money back!

templatesquare

Hi,

We have reply your email on 4 Hours 7 Minutes 29 Seconds Ago.

We need your wp admin access to check the problem… please reply the email and we will help you on Monday.

thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
buzme1 Purchased

Hi Templatesquare

Thank you for your responce. I have not recieved your email reply though. I have also checked my junk mail folder. I have sent my WP login details from http://themeforest.net/user/templatesquare as requested.

Thanks again for your help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hello I am photographer panoramic photos in the gallery looks. Can I make myself the size of for example, 15×21

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
unholy666 Purchased

i got this problem

The package could not be installed. The theme is missing the style.css stylesheet.

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