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860 comments found.

Hi I just checked this out for use on an Iphone and it doesn’t work? Is that right? Does it work on any mobile device? Cheers Mat

Hi Mat,

This theme works on mobile phones, but it’s not responsive (yet). Some features (such as video background) didn’t not supported by IPhones / IPads, but works on Android devices.

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I just finished installing and activating the theme with no error messages or issues. However, when I wanted to edit the look of the theme under “theme options”, the menu wasn’t there. So the menu under “Appearance > Theme Options” does not exist.

How can I fix this? The only menus available under “Appearance” are: Themes, Customize, Widgets and Menus.

I also wonder where I can remove the line on the bottom of the site which reads: “© 2012 photolio by kotofey for ThemeForest.net. Powered by WordPress”.

Best regards, V

I have another question… sorry for bugging you so much! But how do you remove the Facebook and Twitter links from the lightbox window for all the enlarged images?

Hi there,

1. The code removes only the black bar.
2. Search results (second result) ;)

P.S. I got your email and will answer asap.

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Thanks for your reply! :D

1. For me it removed the whole thing though. But, I’ve actually gotten used to it without the line so I kinda like it this way now. :)

2. Thanks! Sorry about that!

Thanks! I appreciate if you could give me some advice on how to fix my problem, if the answer isn’t a simple one.

Back again! :) In case you might have missed my previous question, I posted it again. With two additional questions.

1. I was wondering, is it possible to remove the bar on the bottom or adjust its height? Not the loading bar, but the black bar underneath it.

So, what I want to do is remove the bottom part, but keep the loading bar.

2. In the “user manual”, you mention how to upload and add images to the Gallery via the “Featured image” section. However, I have thus far not managed to get it to work since you can only add one image at a time. In your “how to video” you show the process of how to upload and add images, but the interface is different, is it due to you used an older version of Wordpress in the video and the method has changed now?

3. What resolution would you recommend for viewing a fullscreen image on a widescreen monitor for the background?

Best regards, Vira

Hi Vira,

1. Answered.
2. The method is the same. You need to click on ‘Add media’ button and then you’ll able to use bulk upload.
3. http://themeforest.net/item/photolio-photography-portfolio-wordpress-theme/2058432/faqs/12411

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Thanks! Will look into it! :)

Hello, I also have a problem. The best thing to explain is if you follow the link and have a look. I know there are still some things missing, dont care about. pls got to: http://foto-maronn.de/?cat=25&v=3a52f3c22ed6 there´s a blog without a picture in the background it only shows up if you link with the side menue at hte same topic- pls klick Epson Pulsense PS-500B and the picture will be loaded. How can I fix this? thanks in advance Sylvio

Sorry, now you can have a look !

Still the same problem – http://foto-maronn.de/?cat=25&v=4cf633e45227 opened over the menue no bg picture opened over the last entries the is the pic in the bg – the static page was set !

To set up the blog you must create a new page, you can do so by navigating to Pages > Add New. Once you have created your new page which you want to use as “blog”, navigate to Settings > Reading and configure the “Front Page Displays” setting. Select the “Front Page Displays” and choose the page you just created as your posts page. Your blog page is now created and ready for use. All posts will show up on this page. Then, go and edit ‘Blog’ page and set the background image. It’s all.

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Hello, i didnt find sample data for this theme. and whats your slides images size ? I put some photos for home slider, but my images are not fit to screen. Thanks.

thanks and i created a gallery full screen portrait page. But a filter on images. ?s it removable ?

And how can i change fonts ?

1. Sorry, I didn’t understand your question.
2. Which fonts?

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Hello again.

Here are my questions :)

1) When I view my photos on the site, I see little spots on the images and I want to make them remove, i would like to see them clear, without these little spots. I think it’s the style of the site. Is it possible to remove them or change this style?

2) I want to change the font style on the “Budy” and the “Menu”. How can I do it?

3) Is it possible to settle/put the Vine or Instagram profile pages item on the right bottom of the site? I see just, facebook, google +, twitter and YouTube?

Thanks in advance.


1. Check theme options
2. What is ‘Budy’? :)
3. Yes, it’s possible but require custom modifications. Email me and we discuss it.

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I’m having an issue where I use the prettyPhoto and the image shows up with undefined instead of the title? And I’m not sure where I can fix that.

Could you be more clear?

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Sorry I believe the recent update and or me just paying attention to how I was posting images have corrected this issue. Thanks.

Thank you and sorry to post to you at FB. I recently set up the blog page as it is described in the documentary. But although the backgroundimage, set as bg image on the blogsite , isn´t showing. But if I klick on the last entries of the blog there is a picture in the background. Here´s the link- I know that you support many people.

http://foto-maronn.de/?cat=25&v=3a52f3c22ed6 please solve the problem.

may i didn´t have to wait 16 days ´til you answer this

have a good time

Your blog page was set up not as it’s written in the manual. Please, check again

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how can i activate the pluging for make the theme move import demo? i all ready bought the theme.

To import from a WordPress export file (XML) into a WordPress blog follow these steps.

Log into your blog as an administrator.
Go to Tools > Import in the blog's admin panels.
Choose "WordPress" from the list and click the "Install Now" button in the modal window for the WordPress Importer plugin.
Activate it by clicking the "Activate Plugin & Run Importer" link, Upload your XML file using the form provided on that page.
You will first be asked to map the authors in this export file to users on the blog. For each author, you may choose to map to an existing user on the blog or to create a new user.
WordPress will then import each of the posts, comments, and categories contained in the uploaded file into your blog. In addition, you can import attachment by checking the "Download and import file attachments" option.

Hello kotofey, I’ve a problem again with the image gallery thumbnails that doesn’t shown up under the filterable portfolio page. Recently you’ve fixed this issue but my website is hacked and again I got the same problem with my new wordpress installation. I’ve set the CHMOD to 777 (photolio/cache folder), but it didn’t work. my website portfolio page: www.mimarizmir.com/projeler

I will appreciate your urgent help in this matter, Best wishes.

Please, do not post your personal data. It’s a public forum where everyone can see your comment. I’ve marked your comment for staff. Use contact form on my profile page.

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Thank you very much for the great support!

You’re welcome!

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I bought your wordpress theme photolio. I have several galleries. Some of them should be Password protected. I know how to do it. But wenn I call a protected site/Gallery, I will be ask to enter the Password. So far so good. But after that, the Gallery with the Pictures doesn’t appear.

Kann you help me?



Hi Hanspeter,

If you need support, please use account that was used for purchasing. Thanks.

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tnoyes Purchased

I’ve tried setting up the photolio theme using a video as the background. It works fine using youtube, but will not use a .mp4 file I have put on the server. The video file is short, and quite small, but it never loads. The User Manual doesnt give any usable info on the issue.

Hi there,

Where I can see the problem?

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Hello kotofey!

I have taken over a previously managed website, and it has your theme on (which is beautiful, BTW). I have the following problem: while the website looks great on Chrome, when on Safari (both desktop and iOS versions) it looks like the header gets huge, and completely covers the background carousel. You can look by yourself here: www.petitnoir-vintage.it

How can I fix this? Something in the css I guess.. right?


Hello Feddufo,

Didn’t see any problems. Can you send me screenshot? Also, could you send item purchase code (ask your client)? Send me all info using contact form on my profile page. Thanks.

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I realized I’ve never replied. I was able to solve the problem myself, so all good! Still, thanks for the prompt reply. Take care!

Hello, I have a problem with video background, ( to youtube link) error # 2035 is displayed, this is happening only in firefox, in the other browsers the video background runs well. Thanks for your help!


Runtime Error: 2035 URL Not Found.

Probably a missing YouTube file. Check the YouTube URL in your browser to see if it plays with the YouTube player.

If you need more info, then provide an url to your site.

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Hi, I got the following bug when i make a gallery. When a make a gallery , wih 6 photo’s and diside after that to delete those imagesand . save the empty Page with no gallery. There is stil one of the images on the website . How come. ? Hope u can help. Making a gallery is one of the problems I am experiencing. I got still two months support so I shall try the next time you inform my bugs Best regards,.. Jan Brons


Make sure you’ve create a gallery as it’s written in manual. http://www.screenr.com/1gA7

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I cannot get jpg files to load in my media. Is there a fix?

Hi there,

Could you be more clear?

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covar Purchased


I have several problems with Themeforest. Our website therefore does not function the way it should, unfortunately (http://compagniecovar.nl/).

First, and foremost, the event calendar plug-in (by Modern Tribe Inc), does not display the several dates in a proper way We contacted Modern Tribe already, they told me that it is a compatilibity issue with your theme, when the theme is upgraded, it should work. Could you pleas help us out?

Second, several links (see ‘Voorstellingen’- as I cannot send you a screenshot, I hope you can have a look for yourself ) consisting of pictures , do not seem to respond, you can click on them (that functionality works), but they are not displayed the way they should be. It is a problem both in Safari and Chrome.

Can you tell me how both problems can be solved as I am very concerned about the appearance of my website?

Best regards, Els

Use contact form on my profile page.

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covar Purchased

Hi Kotofey, did you receive the requested info well? I send it to you last friday. Kind regards, Els

Hi Els,

Yes, I got it. I’m working on your problem right now (these huge holidays drive me crazy) :)

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Hello, I am interested in buying the Photolio theme and I am an experienced wordpress programmer but this time it is highly important for me to encorporate a video clip as background and i never did that. so my question is:

I see in description that theme accepts FLV or MP4 files. Most clips for purchase seem to be MOV. Can I use these clips as background?



Hello Omer,

Thanks for your interest.

You can use only FLV or MP4

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Gallery error. Hello, I have the problem with galleries. In fullsize gallery i can’t see the thumbails and if I choose some other layout, allways it showing in 3 cells layout. (here is sample with chosen Mosaic gallery (http://kristyna.matusinsky.cz/?page_id=35). Also I cant see images of pagination – previous / next. CHNGMOD 777 is allready set on cache folder and subfolders

Please help … Filip

Oh, sorry, but I watchet also the video and I still cant see thumbnails of pictures.. I’m using this temp first time since I bought it… This page is created exactly with the manual http://kristyna.matusinsky.cz/?page_id=62

Hello Filip,

Please, follow the instructions in the user’s manual. Your gallery was created not as it’s written in manual. Simply read manual step by step.

P.S. Maybe you didn’t see but your support has expired.

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agilb89 Purchased

Hi, Enjoying your theme. I emailed about function start_lvl error but was able to resolve after editing Funtions.php. Just a quick questions, my video doesn’t repeat even though it is set to in functions. repeat : ‘always’ Any suggestions?

Hi there,

Sorry for the so late reply. Support was not available last 16 days because I had a vacation in foreign country and I didn’t have the opportunity to access my PC. Sorry for any inconvenience.

If you are still having problems or need my help, please let me know.

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