1394 comments found

kxl Purchased

hi, i am gettin , mod_pagespeed ile ilgili js ve css files cant load error how can i solve it pls help

pexeto

Hi there,

I can see that you have opened a ticket on our support site and I have already posted a reply, so you can check my reply in there – feel free to continue the discussion in your ticket section.

Buenas Noches quisiera saber si al formulario de contacto se le pueden agregar mas campos ya que necesito mas datos. ose puede modificar el código y que parte es. saludos

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. You can use the Contact Form 7 plugin to build a customised contact form.

Default-user

hello I would like to know if the Contact Form you can modify or add other fields and I need Mas data. and link http://pexetothemes.com/support/ not working

Thank You.

pexeto

Hi there,

I apologise for that, the support site is now up, so you can access it. As I mentioned above, you can alternatively use the Contact Form 7 plugin that allows building custom contact forms, since the theme’s contact form doesn’t include an out of the box option to add new fields.

Hello, I just purchased your Photolux theme and am having an issue. For each Portfolio Gallery I create, when you view them it duplicates on of the pictures. For example, if I add 4 pictures into a specific portfolio gallery, it shows 5 pictures. One of which is a duplicate. http://homeprochicago.com Can you please help with this issue.
Default-user

Please disregard above. I see that the gallery is using the preview image in the set.

pexeto

Hi there,

Good to hear that you have figured it out :)

If you have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you!

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hi guys,

We are using your theme on link under. http://www.ambientart.eu/#188

Any way we could fixed with of the page. So sllides will be smaller on big screen. Or maybe height of whole page. Clients are not satisfied with quality of photos so everthing look nices on smaller screens.

Thanks, Sanja

pexeto

Hi Sanja,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. I’m afraid that there isn’t an easy way to accomplish this as the slider is designed to display the images in full height. In this case you can alternatively use the lightbox preview or just upload a bit bigger images so they look better on bigger screens.

I recently installed your theme on my website and I’m pretty happy with how it is running. Tonight I checked out my website on my phone and was surprised to notice that my galleries don’t work.

I have a page dedicated to each gallery I have. On that page there is no content except ‘Display portfolio items from categories’ which I love when I view it online however, the page is blank when I view it on my phone. Is having no content part of the problem?

My website, if you need a reference, is www.sonjapoller.com

pexeto

Hi there,

Our support site is a private ticket system – the tickets posted by the users are not publicly visible, we only publish the most frequently asked questions in the knowledgebase. So, if you create an account on our support site, you can open a ticket and our support team will assist you.

Default-user

you may want to consider making your ticket system public or at the very least make the answers public so people like me, who do not want to create an account, can see your answers. It seems silly to sign up again on an other site just for a few questions, it is just one more online account.

pexeto

We actually used to have a public support forum a few years ago, but we found that a private system with a knowledgebase is a better solution. We usually have large amounts of tickets every day and with the forums it was very difficult for the users to search through the long list with topics. Additionally, multiple people were asking multiple questions (and additional questions) in the same topic which was making our answers more complicated and more difficult to follow. So, that’s why we decided to create a private system where we can have a knownledgebase – now when a specific question is asked multiple times, we just create a knowledgebase article trying to explain this in detail and screenshots. I hope this makes sense :)

Hello Sir,

I really enjoy your themes!! It has great galleries and photo effects. I would like to describe you my scenario, just to tell me if this theme fits to my needs. I would like to create some categories such as night clubs, restaurants, bars and cafe’s (with drop down menu). Click in one of those and it appears a grid gallery(photos with caption) that describes the events were happened on those. Click on event and it displays a page (link to the item page function) with a featured image and all the photos captured on the specific event (in a grid gallery below the featured image), and when you click on those photos, it appears them in light box with caption that describes the photographer. That’s my scenario. Is that easy to be done with this theme? Also, when a light box appearing in full screen, is that easy going to the next photo in full screen and not returning to normal and then you have to click to full screen again? Thank you in advance Sir. I am waiting your reply.

pexeto

Hi there,

If I understand your question correctly, you would like to accomplish something similar to what we have created in the Mixed Gallery page – just click on the “Link to item page” item. This type of functionality can be easily accomplished by setting the item to link to its single page. And you can also create multiple Grid Gallery pages, each being accessible from the drop-down menu of the main navigation menu (just like the examples on the demo under the Galleries item in the menu).

Hello,

I have a presales question: I want to create a full width homepage with slider and display 4 galleries underneath. Is this possible? If so, how do I insert the galleries into the columns?

Thank you

pexeto

Hi there,

Unfortunately the theme doesn’t support this type of layout – you can either have a fullscreen slider or a gallery page, but there isn’t an option to combine them in one page.

Hi, this is a very elegant theme. I am thinking about purchasing it, but I noticed a problem while browsing on a smart phone. Once you are in a slideshow, left and right arrows move a tiny portion of an image instead of clicking to the full next image, and scrolling with a finger is not supported, so browsing is annoying. Is this something your team in working on already? And if so, when should I check back. Other than that- very beautiful theme :) Thanks!

pexeto

Hi there,

Thank you, I’m glad you like the theme :)

If you are asking about the slider preview in the gallery – we have optimised and tested this functionality on different mobile devices (iPhones, iPad, Android devices) and everything works well for us. The slider also supports touch navigation by default. I would suggest trying to test the slider from a different device, as this could be related with your device settings only.

Hi, i like the theme but i would like the lightbox open the image more big, i mean it has too much borders and the image is almost the same than the thumbnail, this can be changed? to be more like magnificpopup for example.

pexeto

Hi there,

I’m glad you like the theme :)

I’m afraid that the lightbox plugin doesn’t include an out of the box option to change the margins, so this can be only accomplished by modifying the plugin’s code.

Default-user

as an alternative, the lightbox can be changed without breaking the theme? at least in the lightbox grid gallery

pexeto

Changing the lightbox plugin would require some additional coding – I think that this would be a complex modification, since the lightbox code should be made to work with the AJAX data loading of the gallery.

Hello, Very nice theme! Less is more :) I would like to use the Slider Grid gallery but I would also like to be able to see each image in lightbox (after the slider has been loaded). To be more precise I would like to have the Grid in order to choose a portfolio, then after the prortfolio is chosen and presented via the horizontal slider I would like to be able to click in each image and view it in lightbox. is this possible?

Thank you in advance for your time

pexeto

Hi,

Thank you, I’m glad you like the theme :)

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

P.S. There isn’t an out of the box option for that, so that would require applying some code tweaks – if you have some coding experience we can provide some basic instructions to get started.

I am planning to buy this theme, but I would like to know if I a youtube video and a 360 degree picture can run?

pexeto

Hi there,

The grid gallery supports YouTube videos – you can see an example in the Mixed Grid Gallery page, just click on the “YouTube Video in Lightbox” item. However the theme doesn’t support a 360 degree preview functionality – you can search for a plugin that can implement this functionality and if you find one, you should be able to embed it into a Standard Page portfolio item (you can see an example in the Mixed Grid Gallery, just click on the “Link To The Item Page” item to see how it works).

This is a GREAT theme. We purchased the theme but we cannot figure out how to password protect galleries for our clients. In quick edit we have added a password and updated but the gallery is still open to the public. We see your example of how the protected gallery page looks, but we need to know how to actually protect the gallery. Please provide documentation. Our url is www.PorchePhotography.com.

pexeto

Hi,

First of all – I’m glad you like the theme :)

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

P.S. Can you please also refer to this article where we have provided some info regarding this. You can also access the theme’s documentation here.

foxaep Purchased

Hello, We have a problem with timthumb … Our Gallery will no longer display thumbnails … Can you help us? Thank you in advance and sorry time took…

=> http://foxaep.com/galerie/

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. I would suggest updating the theme to the latest version that doesn’t use Timthumb anymore – it uses the AquaResizer script which works much better, this should fix the issue.

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