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If you have any support questions, we kindly ask you to use our dedicated support system here:
where all the Pexeto items support is handled – registration takes less than a minute. Thank you
Hi I love the this theme, thank you for creating it.
I have an issue,
Every time i Update a page, the setting for the page resets, “the pictures disappears and slide bar option goes back to default.”
how can i prevent this from happening.
I’m glad you like the theme!
We have a dedicated support system where all the Pexeto items support is handled, so we kindly ask you to use our support system here:
to post your support questions. Thank you
P.S. Meanwhile can you please follow steps 3 and 5 from this troubleshooting guide?
Fantastic support, just answered all my questions.
Perfect theme, dare I say the best theme on ThemeForest at the moment!
Thank you very much for your kind words, I’m happy to hear that you are satisfied from both the theme and support provided I hope you will enjoy working with the theme in the future as well!
you can change the background of a page?
I created a page with a slideshow, but I do not want the background image of the home page but the black background. is it possible? thanks
I have already posted my reply on the ticket you have opened our support site – you can check it there.
Hi – I was wondering if the theme is responsive to putting wider images than the collum width allows?
By default the theme content container is 930 pixels wide and this is the maximum image size you can allocated inside a standard page. However you can still insert bigger images that can overflow the standard content container if this is what you want.
is it possible to reduce the evidence image of the posts?
Thanks and great job
What exactly you mean by saying “evidence image”? Is it the featured image that is displayed on top of the blog post? If so, yes – if you don’t need such kind of image, you just won’t add one and it won’t be displayed.
Yes, I mean featured image, sorry. What CSS rule can I modify to have it smaller. I need display it, but, if it’s possible, I need that is a square in left side of the post.
Is this a support question – I can’t see a “purchased” ribbon on your comment, but it sounds like an after purchase question to me.
If yes, I would like to ask you to use our dedicated support system here:
as this is where all the Pexeto items support is handled. Thank you!
this is my first Theme i purchased and i really LOVE it You guys are great. I have one question though: I really LOVE the Grid gallery function…i want to use the Grid gallery for my photos. So for example, i have 50 photos from my vacation and i want them all to be displayed in “Grid Style”. Right now, i have to create 50 single portfolio pages to achive this! Is there any other way, how i can use the “grid view” as a gallery without to create a portfolio page for every pic?
This would be awesome
Thank you so much….
Thanks for your kind words, I’m glad you like the theme
to post your support questions. Thank you!
Does this have a protected Gallery option?
You can create a password protected quick gallery – you can see an example here (use “pexeto” as a password).
I wonder if will be possible in the “box grid” add three lines of the content with the boton read more, and how I should do it, because I like this theme a lot but…if I don’t have it…I fear that I will not buy it because is very important for me this option I think…and if I buy now and after I can’t do it…for as I ask you if you can tell me this code and I will buy it when I could look that the work is ok. I’m very interested in this theme for my futures works.
Thanks, and best regards.
Adding a description below the title with a read more link in the image box in the gallery can be accomplished with one line of code modification – we can provide the instructions on our support site.
Ok! Thanks, but can you tell me the url? because I don’t know what is the url to see the code that you tell me in the other message?
You can access our support site here, however it is for users that have already purchased the theme. If you decide to purchase the theme, you can register there and we will provide the instructions then.
I love you theme!
I see that it’s a responsive site, but when I load it on my mobile phone, it wasn’t responsive to mobile device.
Is it compatible with mobile devices?
I’m glad you like the theme
By default we have included some mobile device optimizations, but we haven’t advertised it as a responsive theme. However, we will start working on a responsive design soon, so if everything goes well, I hope this will be available in an update soon.
Thanks for the reply.
Do you know how soon the update will be?
I can’t really say for sure, but generally we are starting the work this week so I hope it will be available very soon. You can check the theme’s description updates section or follow us on Twitter to be notified when the update is available.
Hi, Great Theme.. one question, is there a way to keep the Filter Panel “OPEN” on the homepage? how would you be able to do this?
Thanks, I’m glad you like it
We have already created a tutorial about how to do this – it just requires inserting a few CSS lines.
I fear that I will not buy this theme because I wanted look the code for add description or content and “+read more” in the grid, before to buy and you don’t want tell me it.
I don’t want spend money if before I can’t look it and prove that work good.
I don’t understand why don’t want tell me this code because in the support there are others codes that I can look it without register and without buy it… then which is the problem?
Providing the instructions for this customization will require some of my time and we provide free support for users that have purchased the theme only. So, if you decide to purchase it, I will personally provide the instructions to you when you register on our support site and open a ticket with your question – these instructions won’t be part of the public knowledgebase articles that you can access now and which are created to answer the most frequent questions.
Hi, this is my first Theme i purchased and i too really impress !
One question/suggestion in this point.
Is it possible to add a sound of this item? If I cant – please consider fututre update with this sugg.!
By default the theme doesn’t support a music player, but you should be able to easily add this functionality with a plugin – there are lots of music player plugins available.
If you still have any other questions, I would like to ask you to use our dedicated support system here:
as this is where all the Pexeto items support is handled. Thank you!
Thank you for your prompt reply. I suggest as a a future options, if it`s possible for you to add additional audiobar on the header – when is the main menu. Just simple with kind of playlist. Important thing for me is a background music when people browsing kind of site. Not a lot opions of plugins (widgets).
If you have a 10 sec., please visit my site with your theme and how audiobar is located. http://wedding.canon-photo.com/
I will add this to my update request list and will be considering it for the future development of the theme.
I’m not sure if what you last said was a question, but in case it is – I would like to ask you to use our dedicated support system here:
for the theme related questions, as this is where all the Pexeto items support is handled. Thank you!
Hello, I would like to purchase this theme, is this theme iPad and mobile friendly.
I hope to hear from you soon
We have included some mobile device optimizations (including support for touch gestures on the slider) and the theme works and looks well on them. Also, we have started working on a responsive design on the theme, so if everything goes well, I hope we will release a responsive design update soon.
I would like to know how to disable my account http://pexetothemes.com/support/ to create a new, with my old purcashe code because I can not access the old and would like to use the same code.
Did you try the reset password functionality? If yes and you still cannot access your profile, just let me know and I will manually reset your password and will send it to the email address you got registered with.
Y tried with the reset pasword, but the problem is y can not get into the email account i used to register becose is not the same as i used here.
and thanks for help
In this case, can you send us a private message by using our profile contact form here and in it let us know about the email address you would like to use (and optionally a new password) and I will update the details for you and will send you an email with your new login details.
Hi, is it possible to make pagination of Slider Grid Gallery page? If I buy can change it by myself if I am programmer?
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