1331 comments found

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


I see in the comments history that many people have asked about using an auto-load (or lazy-load) option instead of the user having to press the “Load More” button.

The lazy load technique is something that my customer wants me to do on their pages and I am curious why you have not implemented this as an option despite many requests for it?

Is it a performance issue? Is it a philosophical issue…that you just personally do not like lazy-load? Is it becuase of the way that you are loading the images that a lazy-load option is incompatible?

I am just trying to get a better understanding as to why you have not implemented this feature before I waste my time trying to modify your code only to discover that it’s not possible.

Thanks.

pexeto

Hi,

In my personal opinion a lazy (on-scroll) loading could slow down the gallery functionality, especially when the user is already opening a slider or filtering the categories and in terms of performance it is better that the user decides when to load more items, so that only one action is performed at once. However, if you would like to implement lazy loading by yourself – I can’t really say for sure how much coding will be involved, but generally all you have to do is to call the JavaScript function that loads the items every time a specific point of the document is reached (e.g. the footer). If you would like to know which function to call, we can discuss this further on our support site.

nopez4you

I don’t disagree but I have a customer that is insisting on the lazy-load feature.

I had an open ticket on your support site which I closed a few minutes ago because someone had responded and suggested that I search Wordpress for a lazy-load plugin.

I will open a new ticket. If you can specify which function to call that would be great. I will pass it on to my programmer in the morning.

Thanks for your reply.

lebirne Purchased

Is the photolux theme fully compatible with Wordpress version 3.8? I am afraid to upgrade but would like to. Thanks.

pexeto

Hi,

Yes, the theme is compatible with WordPress 3.8.

foxaep Purchased

Hi.

A the first, thank you for all. After, My french is poor.. So, I Try to be simple. I have look your support but i don’t to find my probleme…

I have to instal a new system for to open the image in the gallery… Social gallery.

So I Have “Social Gallery” Pluggin and “Pretty Photo / Query / Ligthbox” ... All my images open double… One on other.

I delete photopretty (Pretty ?) .css – But Now I Have this result, look my screen : http://www.foxaep.com/capture1.jpg

For to test you can to go www.foxaep.com/galerie … Take à portfolio, clik on image.. Close… Down at the end of the page.

I Hope to understand me lol ! Thx You ! A lot !

Best R. Mélanie

pexeto

Hi Mélanie,

I can see that you are already registered on our support site, so can you please log in and open a ticket on our support site, as this is where all the Pexeto items support is handled and our support team can assist you. Thank you!

question before purchasing will that template support comments and rating for each photo? thank you rgds DomGarga

pexeto

Hi,

By default there isn’t an option to add ratings and comments to each separate photo in the items, however you may consider searching for a plugin that can provide this functionality for you – generally each gallery item can be linked to its single post page or to another custom page, so if you find a plugin that can print images with comments and ratings, you can link each item in the gallery to the corresponding page that contains this functionality.

Hi,

Im having trouble with image resizing due to my hosts firewall settings. My host advises to use timthumb.php with no URL paths in src like timthumb.php?src=http://... but with relative path to image. Example: timthumb.php?src=/images/image.jpg

URL will be caught on the firewall and eventually timed out on the webpage. How can I fix this in Photolux theme? Where is the timthumb.php being called? Is there a “fix” ready somewhere that I can apply?

Thanks in advance. The theme would be awesome but is crippled without the timthumb functionality.

-Kallunki

Default-user
[24/Jan/2014:10:18:15 +0200] "GET /wp-content/themes/photolux/lib/utils/timthumb.php?src=&h=&w=290&zc=1&q=100&a=c HTTP/1.1" 400 408 "http://my.domain.com/portfolio/"

This is what it says in the Apache log..

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)
pcpa Purchased

Hello,
First of all wanted to say, thank you for a great theme. Recently i have upgraded Wordpress to 3.8.1 and Photolux to 2.1 Website, and particularily Dashboard has become much much slower now. No matter which tab in dashboard menu do I click, it takes about 5-8 seconds to load the content. After turning on debugging in wp-config i have got these error results:

Deprecated: Assigning the return value of new by reference is deprecated in PATH/wp-content/themes/photolux_210/envato-wordpress-toolkit-library/class-envato-wordpress-theme-upgrader.php on line 39

Strict Standards: Declaration of Envato_WordPress_Theme_Upgrader::upgrade() should be compatible with Theme_Upgrader::upgrade($theme, $args = Array) in PATH/wp-content/themes/photolux_210/envato-wordpress-toolkit-library/class-envato-wordpress-theme-upgrader.php on line 24

Default, Twenty Thirteen theme, works fast, and doesnt give any errors. That is why I suppose, it must be a kind of theme code or php problem. Is it any chance to get to know what to do?

Deactivation of all plugins doesnt make any difference.

Best regards Peter

pexeto

Hi Peter,

I’m glad you like the theme :)

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you!

P.S. These notices are part of the Envato update library that all the ThemeForest themes include for the automatic update functionality – I can’t tell for sure if they are related, I think it’s most likely something specific to your server settings only – we can provide some suggestions that you can try on our support site so we can trace this.

jo1st Purchased

Dear Pexeto, I’m experiencing the same slow performance of the back end as Peter, any findings. Also, I’ve posted 2 tickets yesterday but nothing…could you take a look???

pexeto

Hi,

In Peter’s case we found out that it was related with the Envato automatic update functionality that is included in the theme – I can’t see any tickets of yours regarding this, so if you open a ticket we can provide some suggestions.

P.S. You can check the regular response time on our support site on the Terms and Conditions page.

jo1st Purchased

Pexeto, Always the greatest respect but to be honest with you, the support provided by Michael is always so slow and really helps no one. Every time it’s just a back and forth of messages going nowhere.

pexeto

Hi,

I can see that you have opened more than 20 tickets on our support site, most of which are marked as resolved. You can check the regular response time on the Terms and Conditions page of the site – as the support that we provide is completely free, there are very long queues of tickets and each ticket is replied in the order they are posted, so it is impossible for us to provide immediate answers, however we always try to answer all the tickets in the promised timeframe.

sk619 Purchased

Is there any way to make the lightbox cycle through the reast of the images that load out on the page?

Example: http://www.ilovelifephotography.com/weddings/

When you open one image and try to toggle left or right its the same image. Is there a way to fix that?

Thank you so much.

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

Hello, its Year 2014 and your This template still NOT SUPPORTED iPhone and iPAD, WHY? 40 percent of internet browsing people are on mobile devices and this template doesnt support mobile devices… 1) TAKE YOUR APPLE IPAD AND template http://themeforest.net/item/photolux-photography-portfolio-wordpress-theme/full_screen_preview/894193 – 2) Click on RETRO WOMEN GALLERY and what you will see? Only errors and mistakes, nothing works, complet site down… Please FIX IT or give me money back, SORRY :-(

pexeto

Hi,

Photolux is a responsive theme and it supports iPad and other mobile devices.

The problem in your case is that you are opening the theme with the ThemeForest iframe which disables the theme’s responsiveness. In order to test how the theme works on mobile devices you have to directly open it from the demo website without the ThemeForest iframe – you can do this either by closing the frame on the top (“Remove frame” link) or directly access the demo site from here:
http://pexetothemes.com/demos/photolux_wp/

At this point there aren’t any known issues with the theme on mobile devices, however if you experience any problems on your installation only, we can continue the discussion in your ticket on our support site – I have already posted a reply in there too and we’ll be glad to assist.
keg Purchased

Is their still an issue with the automatic updated features causing slowness on 3.8.1? Will their be an update for this or has it already been fixed without doing an theme updated? I’m afraid to update wordpress until then.

pexeto

Hi,

The issue mentioned was happening on Peter’s installation only and it was related with his server settings only – it wasn’t the same case with jo1st’s installation and so far no one else has reported any problems, so this is not a WP 3.8.1 specific issue, but a server settings specific one and everything should be okay if you update your installation.

If you have any further questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Hi

I am considering buying your theme and would like to know if the Sell Media plugin from graphpaperpress.com works with Photolux. Alternatively, what other options are there for selling downloadable content from this theme?

Thanks in advance.

pexeto

Hi,

I haven’t used this plugin before, so I can’t really tell for sure, but generally the theme is built according to the best plugin compatibility practices, so it should be okay to use the plugins you like. Generally it mostly depends on the plugin itself and how exactly you would like to organise your content – for example, if you would like to implement such kind of a plugin with the theme’s gallery and link each gallery item to a product page, you have to make sure that the plugin provides a single product page (containing an add to cart button), so you can link the item to it. Otherwise, you may also try the WooCommerce plugin – I think it provides a downloadable product functionality.

Default-user

Great – thanks for the reply.

Hello all,

Thank you for your futur answers. My question : I would like to create “horizontal” categories (holidays, friends, family) and for each entry sub-categories is this possible?

If yes so I buy this Theme realy :)

Thanks

pexeto

Hi,

By default the category filter in a gallery displays all the categories on a single line (non-hierarchically), if you would like to create a category / sub-category functionality, you may consider creating a separate gallery page for each main category, so you can have its subcategories in the category filter. Then you can add links to the gallery pages in the main menu for example.

Default-user
Arawaza Purchased

Thank you for answer. Do you have a tuto or video for make this ? So, thank you for your work, it’s very professional :) and I’m using now your Theme

pexeto

Hi,

Yes, we have a tutorial – you can check it here.

If you have any other support questions, can you please use our dedicated support system here:

http://pexetothemes.com/support/

as this is where all the Pexeto items support is handled. Thank you! :)

Hi,

I have installed Photolux on wordpress a year ago, but i forgot to renew my domain at time and lost all my web site. So, after having rebought the same domain name, i installed photolux again but since then when i try to login to the wordpress back office i get this message: Fatal error: Cannot redeclare class Envato_Protected_API in /homez.144/photograhm/www/wp-content/themes/photolux/envato-wordpress-toolkit-library/class-envato-protected-api.php on line 13

My domain is http://photographiecorporate.com.

Thanks for your help!

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. Please make sure that you don’t have the Envato WordPress Toolkit plugin installed on your installation (as the theme already uses the library) – you can login via FTP to check and rename the plugin folder to deactivate the plugin.

I would like buy this theme but i’m somes questions

1) It’s full compatible WPML? it’s very important to translate FR and EN

2) is it possible to install a search module multi tag with widget in the post and no in sidebar? We sell carpet with somes colors, sizes, matières etc…

thk you

pexeto

Hi,

1) I have done basic tests with the WPML plugin and it was working well for me. Only the gallery requires creating a specific category structure, but this is easy to accomplish – we have created a tutorial with the instructions.

2) Do you mean to add this functionality within the regular blog post content? By default the theme doesn’t include such kind of option, so you consider searching for a plugin that can add this functionality for you

Default-user

Thk you, i would like to add a plugin like “Advanced Search Form” or better “Taxonomies Filter Widget”. Tell me it’s possible easily? Thks

pexeto

Hi,

I haven’t used these plugins before, so I can’t really tell for sure – if you would like to implement them into the content of the standard blog posts and that’s how they are supposed to work – they should be working fine with the theme too. Generally the theme is built according to the best plugin compatibility practices, so it should be working well with most of the plugins, but I can’t really guarantee anything as there are thousands of plugins available out there and it’s impossible for us to test all of them.

hi! i’m in Brazil, i want to buy the theme, but i dont wave a internacional credit card. Can i transfer the money or other pay way? Sorry by my english.

pexeto

Hi,

I can’t really tell for sure – I would suggest contacting the Envato support as they are the ones that can manage all the payment functionality – I hope that they will be able to help you.

Hi guys! Maybe you can help me :) is there any possibility to show portfolio as a grid, but not default grid? I mean… I’ve got a grid portfolio width 4 categories of galleries on my site. In menu is navigate as “Portfolio” and it’s OK. When I get the Portfolio link – I have 4 thumbnails linked to each portfolio category. But – I would like to show those 4 category as a thumbnails on home page automatically. In other words – I would like to presents 4 category’s pictures linked to each gallery, but thumbnails pictures should change automatically if first picture in gallery’s changed.

And… the question is if there is a possibility to make this happen by shortcode or <php include… ?

pexeto

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

P.S. By default there isn’t an option to automatically load the last image of a specific category into another portfolio item, so that would require some more code changes.

Hi,

im sorry if this question has be asked a million times but just need a quick info before purchasing and not really in the mood for reading troung millions of comments :) Is it possible to make multiple grid galleries, like one showing only category “Black&White” other only “Models” and another showing all categories for instance. Is it also possible to arrange galleries order in the grid gallery? Thank you

pexeto

Hi,

Yes, you can create multiple different galleries with the theme. Regarding the second question – yes, you can change their default order – by default they are ordered by date, but you have an option to select custom order and then apply a custom order value to each item in the gallery.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
So, if you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


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