An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by purethemes
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
My photo slider is not working in Opera. How can I fix it?
To fix opera bug, open style.css, search for #slideshow ul and change it to #slideshow ul { padding-left:225px; width:32500px; list-style: none; }
How can I change thumbnails size?
By default, container of thumbnails is 940px wide. So 3 rows of thumbs, each 280px + 10px margin. If you want to change size of thumbnail, you need to do the math or just experiment. So what you have to change. First. Open index.php and look for line with “h=280&w=280&zc=1” These are parametrs for timThumb script, to resize images. As you probably guess, h is for height, w is for width. Just change it to your values. Do the same with ” width=”280px” height=”280px” ” which are in the same line. Now open style.css in main directory, and look for .thumb { width:280px; ... } change it to the same value as for timthumb script. That’s all! You can also play with margin and padding to fit new thumbs in your page.
if you’re using WP thumbs you need to open purepress-function.php from backend folder, and look for line set_post_thumbnail_size(280, 280, true); and change values. Probably you will need also generate new thumbs or use some plugin for thumbnails regeneration.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
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