160 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Pre-sales question;

1 I see that product categories in sidebars are not supported. Is this planned in the future?

2 I see in the demo that prod. categories are filterable (single product view). Can these categories (filtering menu) be easily inserted in the shop page somehow or at least in the main menu as a list/sub-list?

3 Can these sub-lists be made always visible?

4 Any support for subscribe functionality (Mailchimp)?

5 Another a bit awkward question; I’ll be ditching my current Woo-theme as it’s not compatible with the plugins I’m using. I want to replace it with yours but I would like to see if I could test it first with my setup (plugins). Can you somehow arrange for that? Or at least give me some guarantee to refund if it doesn’t work for me?

Congrats on the theme – great job! Thanks, Regards, Andrej

imaginem

Hi Andrej,

1. Woocommerce pages don’t have sidebars currently.

2. Woocommerce product categories are only displayed by going to the category links. They don’t have jQuery filterable functionality right now. You can add product category links to menu as part of links in wordpress menu builder.

3. I didn’t understand the question. If it’s not seen in theme demo that it’s most likely not a feature of the theme.

4. Mailchimpt subscription is not built into the theme. This can be added through plugins.

5. If the plugins you’re working with are compatible with WordPress 3.9 then it should be good. However sometimes issues occur in combination of plugins, in that case it’s best to work with the plugin authors. If there’s a problem from the theme that’s making it not work then i’d be glad to correct it. Theme has been tested with bulky plugins and is already equipped with jQuery noConflict codes. I’m not authorized for refunds so you’ll need to take this up with themeforest support.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
linkness Purchased

Hi, I can’t install the plugin from the backenf. Could i have a zip file?

TKS

imaginem

Hi,

All plugins are stored in /framework/plugins/ folder. You can use the zip files to install separately.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello,

really great theme – i like to work with it around. Got one question about the social footer menu … is it possible to use my own social icons there instead of the original created ones ??

thank you very much

imaginem

Hi, Sorry, the current widget only uses the fontawesome icons for now.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Ireland
MockyJnr Purchased

Hi,

Just following up on the permalinks problem im having, i replied through the forum, can you check?

Thanks

regards

Mocky Jnr

imaginem

Hi, I’ve replied. Please post followups to support forum as well. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Great Theme! Wunderfall Job! I do like to change the slideshow_title an cant find the css according. I´d like to poistion a small title left under the menu with a smaller font. Any directions? Thank you.

imaginem

Hi,

That’s the correct class. You can use ’.slideshow_title’ in theme options custom css field to modify it.

For smaller font you can use CSS font-size property.

ie. font-size: 14px;

Please post to support forum for support related questions.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
shalemla Purchased

Great theme! Two questions: 1) is there a way to have the side menu hidden by default when the page is first loaded up? 2) Is there a way to get rid of the search field on the menu in the ipad version?

imaginem

Hi,

1. It’s possible but will require additional code.

2. Please post to support forum with url.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Penja Purchased

Hi i want to know please if it is possible to add a button, so people can download a zip file from the website?

imaginem

Hi, Yes it is possible. You’ll need to use url of the downloadable file as hyperlink.

Thank

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

As displayed in the image, the menu is not coming in left side in home page

imaginem

Hi, Please post to support forum with url to check. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello guys,

Bought the theme. It’s great. One question: it becomes responsive not only on smartphone and tablet, but also on laptop screens. Is there anyway to deactivate this function for laptops, and leave it only for mobile and tablet? Thank you!

imaginem

Hi, It becomes too compact for the current layout sidemenu, contents area and sidebar to display together so the responsive menu is display for narrow displays.

Please post to support forum, i can provide codes to adjust it.

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
ehabh Purchased

I’m using the theme in an Arabic website (RTL language). I have made the neccesary modifications on the RTL.CSS file including switching the position of the menu container from the left to the right . Everything works as it should be except for the nicescroll. It appears on the right while I want it to be on the left . Please advice

imaginem

Hi, Please post to support forum with url to check.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Penja Purchased

Hi, I am having some troubles with the projects, Anytime you click to have the ligthbox, just the featured image appears and the and when you click next it shows a massage saying that the link has to be check even tho i have 7 pictures loaded in the project.

Thank you

imaginem

Hi, Please post to support forum with url to check on the issue. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Korea, Republic of
emillim Purchased

Hi,

I have a problem when I want to share on facebook page. Tell me how to remove these lines… Thanks!

You may use these HTML tags and attributes: <?a href=”” title=””> <?abbr title=””> <?acronym title=””> <?b> <?blockquote cite=””> <?cite> <?code> <?del datetime=””> <?em> <?i> <?q cite=””> <?strike> <?strong>

imaginem

Hi,

You can disable those from theme options > Blog > Hide allowed HTML tags info

Please post to support forum for support related questions.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
X5____ Purchased

Hi Can you help I was unable to demo version of the site

http://semedya.com/okemos
imaginem

Hi,

Demo data needs to be imported after imaginem fullscreen and portfolio plugins are active so the posts will register. Likely reason why they demo data for those aren’t populated. I’ve documented the process in Help Guide.

Please post to support forum after checking on this.

Thanks

Default-user
X5____ Purchased

I have a question will be okay in the site menu, although small is not always obvious possible?

imaginem

Hi, I didn’t understand the question very well. Could you provide a link to check if there’s any issues. Please provide details if it’s something you want to create that’s not seen in url.

Do post to support forum so it’s easier to reply and followup.

Thanks

Default-user
X5____ Purchased

How the menu of the site may stay constant? You’re not downsizing

imaginem

Hi, Please post to support forum. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

do have version for html only ?

imaginem

Hi, Sorry , only WP version is available. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’ve purchased the theme , registered for an imaginem account with my purchase code. However I do not see a way to submit a support ticket in the system on http://support.imaginemthemes.com/forums. My support issue is: 1) How do I enable image captions, and descriptions on the gallery pages ? I have entered them but do not see them. Please help. Thanks.

imaginem

Hi,

You’ll need to click on a forum from there for the comments form to display.

Here’s photoreactive support forum http://support.imaginemthemes.com/forums/forum/photoreactive-fullscreen/

Scroll to the end of page you’ll see form to create new threads. Clicking on an existing thread displays form for replies. Reply/ New thread forms are displayed on end of each page.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hello,

i have an strange issue with the template. I use a Fullscreenpage as Homepage and all worked very well. But when i want to make a post on Facebook there will be no additional information (no thumbnail, no description etc.) – when i promote another page from the site all worked well, except for the homepage (starting page) – can you please help me your with this ??

thank you

imaginem

Hi,

Great if you can post to support where it’ll be easier to reply , followup and recommend codes.

Facebook uses open graph meta tags to pull information for the posts to facebook site. You can have a lot of control over this using open graph plugins.

Following is one : http://wordpress.org/plugins/wp-facebook-open-graph-protocol/

Please reply to support forum if you need more info.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Pre-purchase question. portfolio filterable’s page has a problem at IE8. I have to use IE8 version. Do you have any tips? Thank you.

Default-user

what does that mean? I don’t understand. Is it Compatible at IE8?

imaginem

Hi, It is compatible with IE8 and functions fine on my tests. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Dear Imaginem, I am using the PhotoReactive theme for my portfolio site and so far loving it. It’s awesome. Thanks!! But after going through the final stages and just about to make my site public, I realized during testing that the soundtrack for my Fullscreen Kenburns slideshow on my homepage is not audible on any IOS device–namely my iPhone and iPad. There is no sound at all. It works fine on my pc. The soundtrack I am using is an mp3 track. What’s wrong? What should I do?

Please help. Thanks

imaginem

Hi, Please post to support forum. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

how to translate just for a language without using WPML

imaginem

Hi,

The theme can be translated without using WPML by standard translating method of WordPress themes. You’ll first need to define a language in the wp-config file. Next translate the .po file located in the /languages folder using a POeditor.

I can provide you some links to the editor and tutorials for translation if you can post to support forum.

Thanks

stefatelier

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Spain

Hi,

I really like your template, and I have some pre-sales questions:

- I´m gonna need to upload some videos, from vimeo, youtube and also my own videos. Would be possible using these 3 sources?

- Can these videos from all the sources being shown in full screen?

- Also, I need to upload audio files. Could I upload mi own audio?

Many thanks!

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