650 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Doitmax

Its Vickie again. I sent the previous message. I have come across a few other things that i am having a problem with. In the Blog I would like to increase the width of space that the images and writing sit in as the images and writing are too small. The images are full size in the editor, but on the Blog page because of the template are squeezed into the middle column and don’t look very good. The writing is hard to read as it is too small. The other problem with the blog is when I click on an Archive date the loading symbol comes up, but dosn’t load onto another page, it just keeps trying to load. I am not on line at the moment so that is no not what the problem is. Please can you help. Vickie

doitmax

Hi,

can you please head over to our support board and create a topic over there. There is more to explain on your requests and it is easier for you and us to do this in our support board:

http://support.doitmax.de

Thanks! doitmax

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

I cannot send email with the contact form. I get this message:

Warning: mail() [function.mail]: SAFE MODE Restriction in effect. The fifth parameter is disabled in SAFE MODE in /var/www/xn—brnefoto-54a.nu/public_html/wp-content/themes/pictree/contact_us.php on line 42

My webhost does not want to turn off safe mode, so is there another way around this problem?

Best,

Kaare

doitmax

Hi,

can you please check the plugin WP-Mail-SMTP and get back to us if there are still any problems?

Also please feel free to head over to our support board at http://support.doitmax.de and create a new support request over there.

doitmax

Default-user

When I send a test mail, it gets through perfect. But not with email form…

I chose following options:

x Send all WordPress emails via SMTP Use the PHP mail() function to send emails.

Set the return-path to match the From Email

(where x=option used)

The rest of the form is according to gmailsettings.

Default-user

that got a little messed up, what I meant to write is that I opted for sending emails via SMTP and didn’t chose php and set the return-path to match the from email.

doitmax

Hi,

is the e-mail hosted on the same server? This is important, for example Gmail does not allow sending emails from external sources.

doitmax

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
expediant Purchased

I have left a message on the support forum, could you please answer.

http://support.doitmax.de/forum/topic/2698/blog-width

Thanks

doitmax

Hi,

sorry for the late reply. Just answered.

doitmax

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
expediant Purchased

Hello,

Could you tell me how I can center a featured image in a blog post. If i place an image that isnt the same size as the blog space it sits to the left and I would like it centered.

Thank You

Default-user

Sorry – I posted this to the wrong theme – please ignore

doitmax

No problem :) Cheers!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Is there anyway to change the size of the thumbnails on the gallery pages?

doitmax

Hi,

you can only change it with CSS or directly in the php core files.

doitmax

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Last image in portfolio scroller not showing

Hi

I have got several pages set up at my site using the portfolio slider which include the home page and the pages under the gallery menu http://faceartportraits.co.uk/ http://faceartportraits.co.uk/gallery/ In each case the last picture on the right does not show up :( I have asked the server host to check for php and mysql errors of which they say there are none and have told me to contact the creator of the theme. So here I am. Please can someone help me

Thanks

Sharon :)

doitmax

Hi Sharon,

i have just answered your request in our support board. Please have a look over there ;)

doitmax

faceartportraits

Perfect!

Thank you :)

Sharon :D

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands

Hello, is this theme compatible for WP3.8 now?

Just like to know before upgrading… ;-)

doitmax

Hi,

the online preview is already running with 3.8 and i cannot see any issues at the moment :)

doitmax

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Wow! I purchased this theme without knowing it’s not responsive! Are you doing anything to make this theme responsive. It will be waste for us if this theme is not responsive!

doitmax

Hi,

no sorry, we are not planning to make it responsive. But you can ask the Envato support for a refund.

http://bit.ly/14csAB0

doitmax

Default-user

ok – no problems. But we tried to include a music background for this theme and it’s not working on Firefox?

doitmax

Hi,

how did you add this music? With a plugin? What sound files formats did you add?

doitmax

  • Has been a member for 0-1 years

Hi, My web designer purchased the theme on my behalf when he set up my website. Therefore the code is under his account. I’m not associated with him anymore and can’t get the purchase code from him. Can you please let me know how I can access the support forums. The theme is installed on my website www.industrialarc.com.au.

Cheers,

Jen

doitmax

Hi Jen,

please contact the Envato support if they can give you a new purchase code. I am sorry, but otherwise i cannot give you any support because of copyright reasons.

http://support.envato.com

doitmax

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Netherlands

Is this theme compatible with WP 3.9? Is this theme still updated?

doitmax

Hi,

the online preview is already running WP 3.9 and it is working without any problems yet. There will not be any feature updates on this theme anymore. Only if there are critical bugs.

doitmax

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