269 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
gamjaged Purchased

Is their a way to close all the accordions by default. In other words; when you open a page they should all be closed.

Thanks!

muffingroup

Of course it is possible. Please read the following topic http://forum.muffingroup.com/pindol/discussion/42 to get what you need.

For future support please visit:

Support forum

Default-user
gamjaged Purchased

Thanks for the quick reply! Problem solved;)

muffingroup

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

The You Tube video used to work but now it isn’t. I have placed the link and also just the last portion of the link and none of them are displaying. Would you please tell me how I can fix this error?

muffingroup

Can you explain what kind of error is exactly? Is video active on Youtube or not? Please send us pm with access to your admin panel with more details and we`ll check what`s wrong because you probably did something wrong.

For future support please visit:

Support forum

Default-user

Yes, it is active on You Tube. I just placed the embed code inside of and Article Box to have it display and it worked find. There is a problem with the You Tube widget

muffingroup

So please send us access to admin panel on pm and we`ll check because since today we didn`t noticed this issue.

Default-user

Honestly, I have never pm’ed on ThemeForest, so I am not sure how to send you the information.

muffingroup

PM can be always send via contact form on our profile’s page http://themeforest.net/user/muffingroup (right bottom corner).

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
moussan89 Purchased

Hi. I am trying to change the content color of the site. I’ve changed the setting in theme options under colour-> content->Content text but no changes are made when i preview it after ive made the changes.

How can i fix this?

muffingroup

Probably you try to change color for one of predefined skins. Colors can be changed only for “Custom” skin. To do that please go to Theme options > Colors > General section and change to “Custom” skin instead of predefined.

For future support please visit:

Support forum

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

hi how can i add image with lightbox into accordination ? and how can i allgn the specic text of the accordination right and the image left ?

thnx in advance

muffingroup

Hi sofia_2011,

to add image with lightbox inside accordion you must add html code which looks like this one below:

<a href="http://url-to-your-image" class="fancybox"><img src="http://url-to-your-image" style="float: left; margin-right: 20px;" /></a>

This code will add image with lightbox and image will be on left side, but text on right side.

For future support please visit:

Support forum

Default-user

thank you so much :D you are the best

Default-user

one last question – i used your slider everuthing works great but there is a margin from left side and the width is not equal with the menu (boxed) version . tried to fixe the slider from settings but still a bigger margin-left :? did you have similar problem in the past?

muffingroup

Which slider you exactly use? Revolution Slider or Muffin Slider? Please send us url to your page because we need to have a look on it.

Default-user

Revolution Slider – is there an email to send you private ?

muffingroup

Of course, use contact form on our profile’s page http://themeforest.net/user/muffingroup (right bottom corner) or just register on forum and you can send there all private messages. Please describe in message what for is url so we can know what should be checked.

For future support please visit:

Support forum

Default-user

done, :D thnx againe !

muffingroup

We already sent you more details on pm so please check your mail box. We explained what you should to do.

For future support please visit:

Support forum

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

What I dont like in this theme is that logos are taken from image library which means they are located in /uploads/2013/something not in the /images folder. I see pindol web site in my retina mobile and the logo is not the images folder, its on the 2013/03/logo_retina.png

muffingroup

Standard logo on computers is in images folder what you can see in the following link http://themes.muffingroup.com/pindol/wp-content/themes/pindol/images/logo.png

Just high-resolution logo for Retina displays is placed in uploads/2013 folder so it can be easily added via media uploader. Of course after purchase we can give you solution how to move this high-resolution logo into images folder as standard logo. Just one simple thing must be changed and it will take less than a minute.

For future support please visit:

Support forum

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
tilinga Purchased

Hello,

Just bought this theme and really love it, but I have these questions, please help:

  • How do I change ‘Leave a reply’ to ‘Leave a comment’
  • How do I insert ‘Posted by’ and ‘Date’ for blog posts, same line and style as ‘Category’
  • I tried to insert bullet points in the description but it does not show on the website, example here http://tilinga.com/for/omisem/seo/
  • Also I uploaded our test logo but for some reason it didn’t show up could please check it?

Will really appreciate your help Thank you in advance!

muffingroup

Hi tilinga, thanks a lot for your interest and purchase :) Below you have all answears on your questions:

1) It can be translated via .mo/.po files and Poedit software because this thing is built-in into default WordPress files. More info about that you can find in doc included into theme.

2) Would you like to do it on post’s list or single post page? Also would you like to remove whole box with date or you want this date additional.

3) Please check the following url http://themes.muffingroup.com/pindol/shortcodes/lists to see how you need to add list. We do not have any default type, and for each ul item you must add class as on our demo.

4) Please send us access to your wp admin panel on pm and we`ll check what`s wrong. Please also describe what should be checked.

For future support please visit:

Support forum

tilinga
tilinga Purchased

Thank you for your quick response, I sent you a private message

muffingroup

We already replied on your message with more details. So please check your mail box.

For future support please visit:

Support forum

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

hello, i have one more question.

how can i hide the filter “all” from portfolios page?

muffingroup

Please open template-portfolio.php file and comment/remove below line:

echo '<li class="current-cat"><a rel="*" href="'.get_page_link( $portfolio_page_id ).'">'. $translate['all'] .'</a></li>';


For future support please visit:

Support forum
Default-user

and is it possible to start with a specific category eg my category featured ?

muffingroup

All you need to do is place in menu item, link to right portfolio category.

Default-user

hi, first of all i could find this code it portfolio theme.

second : how can i have 2 images into accordination one under the other and the text totally align to right without going under the images?

muffingroup

You can try to use code something like below:

<img style="float: left;" /><br />
<img style="float: left; " />
<p>bla</p>

But if it does not work, it means it is not possible to be done.

For future support please visit:

Support forum

Default-user

the porftolio still loads with all images that are in all category.

i removed all category with your instructions i now want the portfolio to load with a specific category.

muffingroup

To do that, please go to Appearance > Menus and add click on “Screen Options” in right top corner. After that click on “Portfolio categories”. After that on left side you will have whole box with all portfolio categories and you can add any of them to menu. After that your portfolio page will load with category that you choosed.

We hope everything will be clear now.

For future support please visit:

Support forum

Default-user

thank i managed to do it but now i see the category “all again !

muffingroup

Sorry for that. The same change as you did in template-portfolio.php file you should do in taxonomy-portfolio-types.php because this file is responsible for portfolio categories. After this change everything should work like a charm :)

For future support please visit:

Support forum

Default-user

thank you so much you deserve 1M sales for you support.

muffingroup

Many thanks sofia_2011 :) Maybe one day we`ll do it, if our customers give us a chance.

Default-user

they will but plz consider to change the portfolio page :D i believe a loto of people need more images on specific page :D have a great day !

muffingroup

Of course we`ll think about it and what more we can say, we`ll try to add it with next update which should be ready within few days :) So this option will be possible soon.

Default-user

superb and options to the gallery 2-3 columns :D:D ok i will stop now !

muffingroup

This option also can be done. All we need is just url to your page and we can gave you right css code for what you need :)

Default-user

it will be very much appreciated if you could spend 3 minutes to see my website and give me an answer to my pm !

muffingroup

Ok we already checked and sent you more details with fix for that. Now everything should be ok :)

Default-user

no luck :(

muffingroup

No luck because you didn`t changed anything. We checked your code and there is not class for the items we provide you. Maybe cache plugin or something similar fi you are sure you did what we send you on pm.

Default-user

so sorry fixed thnx

Default-user

and last question i promise :D i have the same size featured image but still i am getting different layout can you spot any mistake ?

muffingroup

As we thought :) It must work because before we gave you solution, we always test it and it always must work.

However as we told you few days ago, those images has been uploaded before theme and that`s why they look like that. You must upload them again, because wordpress is always generate thumbnails after upload and fit to actual theme and look.

Default-user

hi already did what you reccomended deleted the album but still doesnt create the same size featured images

muffingroup

We do not recommend to delete album. We were talking about portfolio and for each portfolio item you should set up “Featured image”. This is responsible for all images showed on portfolio list.

Default-user

this image is the featured image

muffingroup

And what is wrong with this featured image? Does not work or what?

Default-user

although is the same size while you we upload it as featured image it loses it’s height check the url from the email !

muffingroup

Please send us access to your admin panel because you probably did something wrong. We`ll check.

Default-user

done

  • Referred between 1 and 9 users
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
bluemkt Purchased

Hello,

Where can I increase the length of excerpt on blog?

muffingroup

Hi,

it can be changed in functions/theme-functions.php file. Just find function which looks like below:

function mfn_excerpt_length( $length ){ return 24; }

And change 24 to your own value. 24 means how many words should be in excerpt, so if you want 30 words, then change it to 30.

For future support please visit:

Support forum

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

hi we fixed everything – it might sound crazy but by inserting the featured image as bmp doesn’t appears in custom gallery :D lool .

i have one question where can i find the style for divider ?

i want to make tha line thinner and with custom collor

muffingroup

Wow, this is really weird. But we’re glad you found solution for that.

Divider in this theme is an image and is placed in css/skins/blue/images/hr.png and if you want to get your own, then you must replace existing one on ftp with your own.

For future support please visit:

Support forum

Default-user

did that but no change :O

muffingroup

It means you did something wrong or maybe you use one of predefined skins, like green or orange and then image will be in right folder with skin color.

Did you check also path to your image which you changed? Maybe you did it in wrong folder or something else because it must work. There is no other way to do that.

Default-user

yeap replaced it everywhere. :D We are talking for the “short code” divider right ? i must have tha most weird copy of your theme :D

muffingroup

We sent you explanation for that and we don`t know what exactly is not working because there is nothing special – just one simple change on ftp. Please send us url to subpage where you used this divider and it does not work because now we really don`t know how to help you. We explained everything what can be explained.

Default-user

according to the firebug the class is su-divider where can i find this?

muffingroup

This is not our class, so this class probably belongs to one of your plugins.

Default-user

FIXED THANKs- i have send you my login details in order to fix the problem with the logo upload

muffingroup

We already replied on your pm. Everything works fine and we explained in pm what you did wrong.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CTAgroup Purchased

Hi there,

We just launched our website: www.ctagroup.org and ever since we launched it we always get an error when we try to upload a photo – it doesn’t allow us to upload. Why would this happen?

muffingroup

Maybe you have a problem with File URL option as few other users had as well. Before you click on “Onsert into post”, please make sure that File URL field is not empty – if it is, then please click on “File URL” button and you should get path to this image in File URL field. Image uploader should to know where this image is placed.

We hope this solution will be helpful for you. If not, then please send us access to your admin panel with more details and we`ll try to find your problem.

For future support please visit:

Support forum

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
CTAgroup Purchased

hey there – our site is not loading properly on mobile devices, tablets phones etc. Is there something we need to enable to make sure this part of it works?

muffingroup

Probably you didn`t turned on Responsive version. This option can be enabled in Theme options > Getting started > General section.

For future support please visit:

Support forum

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand

Twitter doesn’t load anymore even on your demo.

http://themes.muffingroup.com/pindol/home/home-example-5

Can you provide me the instruction how to fix it?

Thanks, Peter

muffingroup

We know about that and it has been fixed. Twitter changed their API and v1 is retired. More info about that you can find in the following topic http://forum.muffingroup.com/pindol/discussion/280/twitter-widget-problems-new-twitter-api-v1-1

For future support please visit:

Support forum

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States
bravoceo Purchased

hey does this theme support WooCommerce?

muffingroup

Sorry but this one does not support WooCommerce. However we have other themes which support – try Bretheon and Kora – both of them are WooCommerce ready.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How can we choose other home page templates from the many seen available on the theme demo?

Also, how do I add more fields to the contact form like check box or something?

A prompt reply will be appreciated.

muffingroup

The best way to get homepage examples onto your site, please upload xml file with whole demo content. More info about that you can find on http://forum.muffingroup.com/pindol/discussion/5/how-to-get-and-import-xml-file-with-demo-content

However if you already imported xml file and you have whole demo content on your page and all you need to do is change homepage to different page, then you should go to Settings > Reading section and for Homepage static page you should choose different home example.

We hope this is clear and easy for you now :)

For future support please visit:

Support forum

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
jakjung Purchased

Please help to resolve delivery problems. “Error sending email. Please try again later.”

muffingroup

Please send us access to your admin panel and ftp on pm and we`ll check it.

For future support please visit:

Support forum

Default-user
jakjung Purchased

May I have the email address please, I’ll sent the information to you.

muffingroup

Contact form in right bottom corner on our profile’s page http://themeforest.net/user/muffingroup

Default-user
jakjung Purchased

Information was successfully submitted,thank you

muffingroup

Your server does not support standard mail function. We already sent you more details on pm.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zapresic Purchased

the best template ever. Thank you guys :) installation without errors in one minute!!!! :) tnx tnx tnx!!!

muffingroup

Thanks a lot dude. Really nice to read your comment in the morning :)

  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello this template support woocommerce ?

muffingroup

Sorry dude but this theme does not support WooCommerce – but we have other themes which support this plugin – Bretheon and Kora

Anyway thanks a lot for your interest.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi This is pre sales question. If i want to using table formats. How to do that. Have you got any table styling apart from pricing tables. If you have one please indicate i can check it out. Also have you got demo admin version?

thanks Shiyam

muffingroup

Hi Shiyam,

yes we have standard table styled. You can check it on http://themes.muffingroup.com/pindol/shortcodes/table

Thanks for your interest :)

Default-user

Hi Thanks for this. Also I’ve got another question. Have you update Yost SEO title issues.?

Default-user

I’m buying your theme today. I need full support if any SEO issues comes up. I’m using and Yost. :)

muffingroup

What you mean by this one? As far as we know many our customers use Yoast plugin and everything works fine.

If you mean this little issue inside header.php file from http://forum.muffingroup.com/pindol/discussion/52/problem-with-seo-plugin-by-yoast then yes, we fixed it with first or second update. Everything works without any problems.

Edited: To get support we suggest to use our support forum – http://forum.muffingroup.com/pindol/

Default-user

Thanks, much appreciated.

muffingroup

You’re welcome :)

  • Bought between 500 and 999 items
  • Has been a member for 3-4 years
red-baron Purchased

hey,

nice theme. canĀ“t change colour of the arrows under the navigation.

muffingroup

Hi,

this arrow under navigation is an image and is placed in css/skins/blue/images/menu_border.png so please replace this image on FTP with your one and that`s it.

For future support please visit:

Support forum

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi,

How to activate ShowCase please?

muffingroup

Please read the following topic http://forum.muffingroup.com/pindol/discussion/comment/526 and you will get what you need :)

For future support please visit:

Support forum

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