752 comments found

Hi Ed,

Any chance to verify latest version of Pinpoint working with WP 3.9?

SwiftIdeas

Yes it is, we added compatibility on the release day of WP 3.9.

Thanks

- Ed

Hi – I’m a newbie to pinpoint – asked to take over the admin of a site while admin person is away.

My question is very basic – can I change the size of paragraph text font (using Google Font function) without having to do any coding and if so how do I do this?

I have put question here – I seem unable to access Support forum.

Thanks Chris

SwiftIdeas

No problem!

Default-user

Just to let you know – I updated to latest version…the option has now appeared. I have little knowledge of the area thats the problem!! So thanks.

SwiftIdeas

Glad I could help!

Hi I checked a clients site randomly and i’m seeing a lot of pinpoint errors on the home page. I can no longer log in.

Has this happened to anyone else? http://satnavcoaching.com/
SwiftIdeas

Hi there,

These look like plugin errors. I’m guessing that you also have WP_DEBUG enabled in wp-config.php – which you ideally shouldn’t have enabled on a live site!

- Ed

Default-user

Thanks, I gave them access a few months ago – I check in and see that. Thank you.

SwiftIdeas

No problem!

- Ed

Hello Pinpoint theme user here, limited html – can someone advise me of the easiest way to add a text box to a header? Perhaps a plugin is available – thanks.

SwiftIdeas

Hi there,

Your best bet would be to edit the header.php file directly, and add your code where desired.

Hope that helps.

SwiftIdeas

You’re welcome :)

REVOLUTION SLIDER

To Everyone: Just so everybody knows, the author of the Revolution Slider plugin has just announced an update. There is a critical vulnerability that allows un-authorised access to the database and files.

To SwiftIdeas: Because this came packaged in the theme there’s no way of getting hold of the update directly, is it possible for you to contact the plugin author directly.

Many thanks John

fissioncreative

Just an add on to my comment – I should’ve checked the support forum – Well done Swift Ideas – already an update ready: http://support.swiftideas.net/forums/topic/important-revslider-update/

SwiftIdeas

The latest version of Rev Slider is always available on our support forums – unfortunately that is the only way for us to currently provide the updates to you.

Glad you found it!

- Ed

Hi guys…

Please can you have a look at http://support.swiftideas.net/forums/topic/client-button-missing-on-dashboard/ urgently…

Thank you

SwiftIdeas

Our team have responded requesting admin details. On first glance it looks as though whatever custom plugins are adding the “Counter Boxes” & “Features” menu items are overriding the menu item for Clients.

- Ed

Hi!

I have one question: How can I remove the hover overlay from all images on the website? Is that possible? Thanks in advance!

Best, Xenia

SwiftIdeas

Just add the following custom css to the box within theme options:

figure .overlay {
display: none!important;
}

- Ed

Hello,

I’m having an issue with the Swift Page Builder not displaying page content when editing a page. I have to switch to the classic editor, then from the visual editor to the text editor, then back to the visual editor, then back to the Swift Page Builder before the page content will show up.

Since the update to WordPress 3.9 I’ve been having this issue. I’ve updated to 4.0 and it persists.

Thank you very much for your time,

Century Seven

SwiftIdeas

Hi Century Seven,

Have you updated the theme to the latest version (v1.62), via Dashboard > Updates? We released a fix for this issue when WP3.9 was released.

Hope that helps.

- Ed

wickedcentury

Hi Ed,

Yes we did update to 1.62, and I’m afraid the problem still persists across all major browsers, even after clearing caches.

Thanks,

Century Seven

SwiftIdeas

Have you tried disabling any plugins you have active? Could be something in those causing the issue. If you send me an email via: http://themeforest.net/user/swiftideas with a link/login I’ll be happy to take a look.

- Ed

For some reason the content in the sidebar on all pages of this site: http://kentuckyyouthchorale.org/wordpress/ load beneath the content of the main content area. I just recently upgraded to WP 4.0 and my theme is current. I did try and deactivate all plug-ins, and the problem still persists. Any idea what could be causing this problem? Thank you for addressing this issue for me. Have a nice day, Jamie – LTD Company

SwiftIdeas

Hi there,

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

Default-user

I’m using the free version found here: https://wordpress.org/themes/point – I did not receive a purchase code, or user name, any idea how I go about getting an answer to solve my above question? Thank you.

SwiftIdeas

That’s not a theme we’ve created – how/why were you pointed here?

- Ed

Hi,

I’m going to update pinpoint for a client. But I will have to update Wordpress from version 3.5 to 4.0 and then pinpoint 1.5.3 to the latest one. Do you think it could be critical? And what about the revolution slider? I’ve downloaded the zip file on your forum but what next? will this erase the sliders I’ve created?

Thanks!

SwiftIdeas

Hi there,

You are advised to keep up to date with both.

The update won’t erase any sliders. If you are worried – export them first through the slider exporter.

- Ed

alin0685 Purchased

Hello,

I want to buy this theme, but I see that the last update was on 30th January 2014. From this reason I want to ask you if this theme is 100% fully functionally on new Wordpress 4 version.

Thanks!

SwiftIdeas

Hi there,

Yes it is – we have provided an update since then – if you check the sidebar on the item you’ll see: https://www.dropbox.com/s/xy3xmcj8sqsyasu/Screenshot%202014-10-14%2006.43.08.png?dl=0

- Ed

Default-user
alin0685 Purchased

Now I saw. Thanks! :)

SwiftIdeas

You’re welcome!

How can I we get the green or other styles like the Government or Agency style as shown in the demo?

Thanks

SwiftIdeas

Unfortunately since we moved hosts a while back we don’t have these demos for viewing anymore.

- Ed

salmanaslam

Do you have the demos so we can just install it independently?

SwiftIdeas

I have old copies of the XML imports, but there won’t be any media included as these are no longer present on the server.

- Ed

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