725 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
parisin Purchased

Hi i just installed the demo and got this: Revolution Slider Error: Slider with alias homesliderthin not found. So it doesn`t show up! Can you help me please!?

SwiftIdeas

Revolution Sliders aren’t included in the standard WordPress export. Here is the import.txt for you for that slider though :)

You’ll need to create a slider, then import.

http://cl.ly/N1Rq

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
init1um Purchased

Excuse man i have another question; it’s possible that the menu items may occupy only a line?. I mean, they go from one extreme to another and not only on the right like in your demo example. Thanks again!

SwiftIdeas

Can you send me a link? If you add too many items then they will break onto the next line, that’s why we provide dropdown support :)

- Ed

Default-user
init1um Purchased

I understand. Look this is the link: http://comediainc.com I mean, the menu is divided and there is a gap on the right.

SwiftIdeas

Add the following custom css to the box within Pinpoint Options:

#menubar-controls { display: none; }
#main-navigation { width: 95%; }

That will give you more space :)

- Ed

Default-user
init1um Purchased

Excellent!!!! Fast answer and effective. Thanks a lot!

SwiftIdeas

You’re welcome :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

Can I have 2 carousels in two columns besides each other? (I need to use it to feature 2 set of products). I tried using the portfolio carousel, but it does only for a full width. Do let me know. Thanks!

SwiftIdeas

Hi there,

Unfortunately not, the portfolio carousel is full width only at the moment. We’ll look at adding width functionality to this when we have time.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, while editing a page we can’t select the widget in the Sidebar Options.

We can choose Sidebar configuration: Left, Right or both but after we can’t choose which widget would be in the sidebar chosen.

Thanks,

SwiftIdeas

Do you have any meta box plugins installed? If so, please deactivate it as we have implemented that within the theme.

- Ed

Default-user

I have desactivated all plugins and nothing changed

SwiftIdeas

Can you send me a link/login to http://support.swiftpsd.com please. Definitely looks like a conflict somewhere. We’ll find the cause :)

- Ed

Default-user

done

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to replace the social networking (top header) section with another custom menu? Or is there an option for a top navigation as well as the main nav and footer?

SwiftIdeas

Unfortunately not, there is only support for 1 menu out of the box.

- Ed

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Hello, I have bought this theme and I have a probleme with. “Pinpoint Options” on WP admin show no option when I click on, juste a grey window. I think it is my server config the problem. Do you know what i can do to resolve it ? Thanks a lot !

ps: sorry for my english…

SwiftIdeas

Please log a support ticket and I will send you a fix – http://support.swiftpsd.com

- Ed

Default-user

Thx a lot, I just add a ticket with a printscreen

Default-user

It is fixed, thx Ed for your support

SwiftIdeas

Great, you’re welcome! :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
klewan Purchased

I have problems getting revolustion slider to work.

Ins’t this just install Wordpress, Install Theme, Install Plugins, Import XML, and activate Revolution Slider?

Why does it give “not found” error in red with border around it?

Please provide detailed information on how to activate and set revolutions slider exactly like the demo. Thanks.

SwiftIdeas

Hi there,

The revolution slider sliders aren’t included in the WordPress export process. I’ve attached the slider export from our demo homepage for you. You will need to create a slider in the Revolution Slider then import the file.

http://f.cl.ly/items/3e1j3i0F0Z1d2B1w1Q3F/homesliderthin.txt (right click > Save Target As)

Hope that helps.

- Ed

Default-user
klewan Purchased

I installed the slider. Activated it, and used this txt file you gave me to import. Images are broken. Could you please guide me? You have different demos, does the txt file contain all sliders for all demos? How does revolution slider know which images to display? I still get this error.

Revolution Slider Error: Slider with alias rev_slider not found.

Maybe you mean: ‘slider1’

SwiftIdeas

You will need to change the alias in the revolution slider block on the page to show that slider.

The images are included within the demo content xml. If you import that, and it completes successfully then you should see the images.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am having a problem uploading the Theme to my wordpress. It give the error that it can’t find Style.css. Can you please provide guidance on how to fix this?

SwiftIdeas

Sounds like you’re trying to upload the whole download zip, not the “pinpoint.zip” file within which is the actual WordPress theme.

Make sure you unzip the file you downloaded from themeforest, and within that unzipped folder you’ll find what you need to upload.

Hope that helps.

- Ed

Default-user

Now I’m getting the error “The uploaded file could not be moved to /home/freshsta/public_html/wp-content/uploads/2013/02.”

SwiftIdeas

Sounds like your /wp-content/uploads folder isn’t writeable. Make sure you have it set to CHMOD 755 – http://codex.wordpress.org/Changing_File_Permissions

- Ed

Default-user

I reinstalled Word Press and it successfully uploaded. Thank you so much for your quick replies. Two thumbs up for support.

SwiftIdeas

You’re welcome :)

- Ed

Default-user

Hello Ed, I am trying to have a picture on my site click to another page. I’m using single image but there is no way the I can see to update the url when clicked.

SwiftIdeas

There isn’t a link field in the single image asset at the moment – we’ve added this in the next update. For now, you can embed an image within a text block.

- Ed

Default-user

Hello Ed,

How do I change the Size and Font of the Phone Number on the top left?

Thanks

SwiftIdeas

Add the following to Pinpoint Options > General Options > Custom CSS and change the value.

.header-items h3.phone-number {
font-size: 12px;
}

The font it uses is the default body font that you set in the theme options.

- Ed

Default-user

Thank you. How do I change the color of the font or make it bold?

SwiftIdeas
.header-items h3.phone-number {
font-size: 12px;
color: #666;
font-weight: bold;
}

Change the #666 value for the hex colour of your choice.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
hensch76 Purchased

i try to find a possibility to insert a photo-gallery, but I donĀ“t know how to do this.

THX

SwiftIdeas

You could use the standard WordPress gallery shortcode, or use the sliders shortcode? Both can be done through the Add Media popup. You can do this either in the default content editor or the Page Builder Text Block.

- Ed

Default-user
hensch76 Purchased

Thank you Ed Best wishes from Germany

SwiftIdeas

You’re welcome :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey mate, amazing template…one small error.

We have imported all the Demo content (pinpoint) to begin with, everything is fine, but as soon as we hit “SAVE Menu” in the wordpress appearance-menu section it saves but only half of the menu items so only Home and those under home and Features and a few of the sub menus under features, the rest dissapear.

Any ideas?

SwiftIdeas

Thanks for the purchase and the feedback, glad you like it!

That isn’t actually a theme issue, but a limitation with your server. See here for a solution – http://wordpress.org/support/topic/wp-30-menu-limit

Hope that helps.

- Ed

Default-user

thanks all sorted now.

SwiftIdeas

Great!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to password protect just a section of the site / create a members only section with this?

also, do you have a calendar widget/plugin would recommend?

SwiftIdeas

You can password protect a page, that you could choose who you provide the password to it for. Further than that, you’d need a plugin for special functionality.

We have styled the standard WordPress widget, but personally I haven’t used any other than that.

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to password protect just a section of the site / create a members only section with this?

also, do you have a calendar widget/plugin would recommend?

SwiftIdeas

You can password protect a page, that you could choose who you provide the password to it for. Further than that, you’d need a plugin for special functionality.

We have styled the standard WordPress widget, but personally I haven’t used any other than that.

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello !!! I have two problems and Im trying to solve them by myself without success, so I need help. 1/ the color customizer doesn’t work: I can change the color but it doesn’t save anything. 2/ navigation doesn’t work: I can activate the “Nav arrow indiciator” and the sub menu doesn’t work either (parent’s page)

Thanks

SwiftIdeas

Sounds like you’ve either uploaded the whole download folder, rather than the “pinpoint” folder within?

If not, send a link in a ticket ( http://support.swiftpsd.com ) and we’ll take a look.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

In the page builder is there a component which is suitable for listing articles in order of hits, so a “most popular in this category” kind of thing?

SwiftIdeas

Not at the moment, though we will add it to the wishlist :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
serchromo Purchased

In portfolio Filter, is not showing all the portfolio categories, only shows the categories that belongs to the products shown in the actual page.

http://inmortaldragon.com/productos
SwiftIdeas

That is how the portfolio works. The items need to be displayed in order to be filtered. If you need to show all your items then you can set the item count to a high number, or -1

Hope that helps.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
cjayd34 Purchased

Hi I have posted a number of issues I’m experiencing with the theme and the revolution slider. I’ve sent through various screen shots etc, and posted them via your Support login on the SwiftPSD web site, but I havent had a response to any of the 3-4 tickets I have raised in the past 24 hours.

In essence – Revolution slider is stretching very image and every slider to full page width – even when that slider has been set to a smaller size or a small image is used in a slider – which is not the result I want.

When I switch to a non-pin point theme in wordpress – and then try the exact same revolution slide/slider created, everything works as expected (eg if Revolution was set to fixed at 300×200 – then thats exactly how the slider appears)

Many thanks in advance

SwiftIdeas

Hi there,

Are you sure we haven’t replied? Have you checked your dashboard on our support site? Our oldest open ticket that we haven’t replied to is 7 hours..

What version of Pinpoint are you using?

- Ed

Default-user
cjayd34 Purchased

Ed – Its ticket 2058 and 2019 – neither have had a response – 2019 was entered last night at 9pmish GMT – and I updated it 7 hours ago .

2058 is further information in support of 2019 – about 2 hours ago and contains various screen shots etc.

You did reply super promptly to the other tickets (on other topics) I raised yesterday – which was greatly appreciated

SwiftIdeas

Ahh ok, it’s because you updated it that it got bumped up the list (we work from the bottom).

If 2058 is the same issue, then it should have been kept in the same ticket for reference.

We aim to reply to all tickets within 24-48 hours, but usually it’s within 10.

- Ed

Default-user
cjayd34 Purchased

Ed…No problems….

SwiftIdeas

Just replied :)

- Ed

Default-user
cjayd34 Purchased

Ed…It looks like text boxes can be full, 3/4, 1/2, or 1/4 width. The slider will then fit into the width of the box – thats fine – but it will continue to stretch the images into that space…..the issue is the ‘stretched’ image…there seems to be no way to place a small image in the slider and have that image ‘stay’ at that size without filling up the entire space of the ‘slider’

SwiftIdeas

I’m guessing that the image that is getting stretched is the main image that you upload for the slider, not an image that you place within it?

- Ed

Default-user
cjayd34 Purchased

Ed..if I guess at your question….Each slide ‘requires’ an image, and is it this image that gets stretched…once that image has been used to create the slider, then it appears possible to add text block , other images etc to ‘float’ in over that image…...

Yes – its the ‘image’ to appears is a pre-req for creating a slide that is stretching (I checked whether there was an option to add ‘nothing’ to create a slide, but that was not possible – though could use a blank image??.

Have I interpreted the way Revolution works??

SwiftIdeas

We have the sliders themselves set up to be responsive automatically, saves users having to set it manually the whole time. If you’d like to override this – you can use this custom css in Pinpoint Options > General Options > Custom CSS

.rev_slider_wrapper, .rev_slider { width: auto!important; }

- Ed

SwiftIdeas

Sorry, didn’t see your previous question.

The way it works I guess depends on how you’re going to use it. I guess in your case, it would be ok to use the main image as the required image. Whereas most of the time we set them up for full width, so we upload a slide background as the required image, and then the main images within the slider itself.

Hope that helps.

- Ed

Default-user
cjayd34 Purchased

Not sure if I fully understand….here is where I am up to: If I put the slider in a text box I have some control over the slider size…..What is you advice for a method of me being able tohave a (say) white background (or say blue) in the slider that occupies the full sapce of the slider, but then to have a single Photo/Image occupy a fixed and specific position in the slider (eg the image will just be 1/4 of the slider) -

Is the technique here to load a ‘blank’ image as the image for the slide, and then to work with image layers across the top of the slide

SwiftIdeas

I would recommend uploading a solid blue image for the background, and then add in image layers.

Hope that helps.

- Ed

Default-user
cjayd34 Purchased

Ed I ‘finally’ get it. As I need to put my primary website into maintenance mode before I can do any work before I can work with pinpoint (I should have just experiment on my desktop first) – it took me a while to understand why Revolution was built the way it is. I can see the images that are added to layers are not stretched !!! (Phew – thats good). I suppose the confusing thing was why an image was required to create a new slide (it was this image that was stretched) – The Slider designer should have thought that some people just want a white background, or maybe a ‘block’ of colour that can be changed or even a transparent background. I know this can all be fudged by creating a few by creating a few colour JPEGS (eg a white block, a blue block etc etc) that will then be stretched to create a ‘blank canvas’ background.

If it helps, the slider I have been using is Royal Slider – found that to easy to understand and works great.

Default-user
cjayd34 Purchased

Also – Would there be any disadvantage if I continued to use my own slider . I would still use the PageLayout function you have and simply work with the shortcodes. I was wondering whether I would be at a disadvantage in some future update if I used my own slider

SwiftIdeas

I understand what you mean regarding the need for a background image slide. Glad you finally understood it.

I have seen that slider, and it looks great – but unfortunately the author doesn’t allow for extended licenses.

No you’d be at no disadvantage, you can definitely use it if you like!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
init1um Purchased

Hello. My client made me some appreciations and i want to know if is possible some help:

1)In my home there are a portfolio carousel and a post carousel, is possible to put a white border to the thumbnails? like in the bordered gallery portfolio?. 2)I need to put in Bold the titles of the Posts and the Portfolio Items.

I really appreciate if you can help me. This is the link: http://comediainc.com

SwiftIdeas

1) You would need to add this custom css yourself, feel free to copy it from the bordered gallery code!

2) Custom css, add to Pinpoint Options > General Options > Custom CSS:

.portfolio-item h4.portfolio-item-title, .masonry-items .blog-item h4 { font-weight: bold; }

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Can I do different backgrounds per page?

SwiftIdeas

Not out the box, but you could probably use a plugin such as – http://wordpress.org/extend/plugins/custom-post-background/

Alternatively, you could do it with custom css, based on the page ID. If you are competent with a little css, that would be easy.

- Ed

Default-user

Not seamless with css but if I can spot it once I buy the theme and learn how to do it that would be great. Otherwise I’ll consider that background plugin. Also what if the client wanted each navigation item to be different color. So for example The home button is standard, the about is pink the Gallery is Purple and so forth. Is this possible?

SwiftIdeas

Again, you can do that with some custom css. Each menu item has a unique ID, so you can add code based on that ID. Happy to help with that too.

Hope that helps :)

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
nusquama Purchased

hi,

can i add count view on blog masonry ?

thanks

SwiftIdeas

Hi there,

Sorry, could you please explain further what you’re trying to do?

Thanks,

- Ed

Default-user
nusquama Purchased

on blog, we can see like count, comment count, and i want view count. Sorry i am french, and my english is not very good !

SwiftIdeas

You would have to add a plugin, such as – http://wordpress.org/extend/plugins/baw-post-views-count/

- Ed

Default-user
nusquama Purchased

thanks. But how can i put view count with image on the right of comment and like image ?

SwiftIdeas

You would need to manually add it to the php, this isn’t something that comes as standard.

- Ed

Default-user
nusquama Purchased

i don’ know how to do this. Do you think you can put it on next update ?

SwiftIdeas

Unfortunately not, it’s not something that most people want – it’s something that we’d recommend you hiring a freelancer to do if you don’t know how to yourself.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
cjayd34 Purchased

Hi Is there any difference between a Text Block and Boxed Content? Cheers

SwiftIdeas

Boxed content has a coloured box around it :)

- Ed

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