739 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sewweekly Purchased

Hello—Is there a way to change the sort order of portfolio items (alphabetically, date created, etc…)

Thanks!

SwiftIdeas

Hi there,

You would need to change the code in /includes/page-builder/composer/lib/shortcodes/portfolio.php. You can find details of WP_Query here – http://codex.wordpress.org/Class_Reference/WP_Query

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

1.If I upload the big images,will the images automaticly resize perfectly on single post? or Do I have to resize images manually one by one?

2. what about crop and resize the thumbnail? some of themes wordpress crop the thumbnail ugly, mostly if I have picture girls,men,human being,they always got cropped to thumbnail with NO HEAD? what aboout your theme?

SwiftIdeas

1. All resizing is done automatically by the image script within the theme, all you have to do is upload the image one.

2. This is default WordPress functionality. You could use a plugin such as this – http://wordpress.org/extend/plugins/thumbnail-crop-position/ to change that :)

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, do you have a full tutorial for pinpoint ? also when i go to colour customiser, and change the colours of lets say the Nav background colour and then push save. the colours don’t change grrrrrrrr why?

SwiftIdeas

Sounds like there may be a server error. Can you log a support ticket at http://support.swiftpsd.com with a link so that I can check?

Thanks,

- Ed

Default-user

How can i add a link?

SwiftIdeas

Just post it in a comment on the ticket :)

- Ed

Default-user

i did that, but what do you want me to post? i change the colours, I hit save, it doesn’t save. how do i show you a link to this? also do you have a tutorial as i have no idea how to add menu’s to the nav bar or add the slider with pics, words and cool pinpoint vid! help, please help

SwiftIdeas

Looks like you’ve uploaded the whole download folder, not the “pinpoint” folder within which is the actual WordPress theme. If you remove the folder you’ve uploaded, and replace it with that folder it will work as it should.

Don’t worry, you won’t lose anything you’ve done so far :)

As for the menu, check the theme documentation. The slider is covered in the Revolution Slider documentation.

Hope that helps!

- Ed

Default-user

Hi, I have reloaded just the pinpoint as you said and I changed the colors in color customizer pushed save, went to visit site. still no colour change?

SwiftIdeas

Just checked, and nothings changed? Still looks like you’ve uploaded the whole download folder to /wp-content/themes, rather than just the “pinpoint” folder.

- Ed

Default-user

Ok so I’ve sorted out the colour! does this mean I have it right? how do I add the slider that the theme press video is on?

SwiftIdeas

You need to install the revolution slider in Appearance > Install Plugins. Then create a slider within the plugin. Then finally, add the revolution slider alias to the page meta options for the page that you want to show it on.

Please read the documentation to understand further.

- Ed

Default-user

Hi, do you have a step by step tutorial to building a website using PINPOINT ? From start to finish

SwiftIdeas

The possibility for such a tutorial really isn’t viable – the “finished” website that you will get with using Pinpoint can be whatever you want it to be, and unique.

Please read through the documentation to learn about the specific parts of the theme, and install the demo content if you need a helping hand with examples of pages you can create.

- Ed

Default-user

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

this is what happens when I try to install demo

SwiftIdeas

You will need to contact your host to increase your php memory upload limits.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States
niesme Purchased

Hey Swift,

Is there any chance of getting the AI for that video? Maybe for an addition fee or something. I’ve already bought the theme and it works great, love the video though, I’d like to customize it for a local services promo.

SwiftIdeas

Hi there,

Unfortunately not. We put over 2 weeks worth of work into, and it’s not something we can really put a price on, nor would we want to distribute it. It’s also quite a large project, and requires quite a few premium plugins.

Thanks for your interest though :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cdn_k3v Purchased

Is there any easy way to maybe center the menu? Maybe this can be an option for the Header section?

Also for testimonials, is there a way to make the “cite” like this:

username something address

Use multilines, instead of all on one line?

SwiftIdeas

Hi there,

I can provide some css for this, but it would require losing the aux controls on the right.

For the testimonials, try adding:

<br/>
in the cite box, to add a line break.

- Ed

Default-user
cdn_k3v Purchased

Thanks for the reply. I don’t mind loosing it. I will put a ticket in the forum for this.

SwiftIdeas

Ok, will provide the css there :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jdiazyo Purchased

I am having trouble with the link roll over color. When I select a link on a page, it goes white. How can I change this? I have looked everywhere

SwiftIdeas

Add the following to the custom css box within Pinpoint Options:

a:hover {
color: #222;
}

- Ed

Default-user
jdiazyo Purchased

Hi Ed. I tried this and it didn’t work. Links still show up white.

SwiftIdeas

Can you log a support ticket with a link to your site please? http://support.swiftpsd.com

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cdn_k3v Purchased

I didn’t want to go through all the posts, but is there an easy way to hide/remove the breadcrumb? Maybe you can add that as a toggle in your admin panel?

Or if there is a way to put it somewhere else? Or having as a page element in the page builder…

SwiftIdeas

If you deactivate the plugin, then it will hide the breadcrumbs :)

- Ed

Default-user
cdn_k3v Purchased

OK, i just crossed over into stupid town. I think i want things to be more difficult then they really are. Appreciate it.

SwiftIdeas

No worries :)

- Ed

Default-user
cdn_k3v Purchased

On another note, there is no way to add shortcode to where you put the phone number in. I have tried. I can only add html. I would like to add the phone icon

SwiftIdeas

Open up header.php, search for:

$header_phone_number;

and replace each instance with:

do_shortcode($header_phone_number);

Hope that helps :)

- Ed

Default-user
cdn_k3v Purchased

Thanks, and last question of the night. I have a background image, but it stops at the very bottom of the table. I want it to be the full screen regardless of where the bottom of the table/page is. I removed the footer as I don’t need it, so unless I have enough content to push the background image down, I am left with no background image on half of the page. Does this make sense? I know in other wordpress background settings I am able to have the background image as a fixed item, or scroll, etc.. I don’t have any of those options.

Hope this makes sense..

SwiftIdeas

My advice for this would be to simply add a blank spacer to increase the height of the page content, seeing as it will only occur on certain pages where you dont have much content.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United Kingdom

hi, how do i get the ICONS to show?

do i need to upload one of the sample layouts?

thanks

SwiftIdeas

Hi there,

Which icons are you referring to?

- Ed

cameronferris
None of the site icons are showing
http://www.24-7-logistica.com/
SwiftIdeas

What browser are you using? I can see all the icons fine? Social, aux icons, etc.

- Ed

cameronferris

Sorry, in IE9 + Firefox
Opera, Chrome, Safari are fine
cleared cookies browser cache etc

SwiftIdeas

Here’s the issue, Font-face doesn’t work cross domain:

CSS3117: @font-face failed cross-origin request. Resource access is restricted. fontawesome-webfont.eot?#iefix&v=3.0.1

CSS3117: @font-face failed cross-origin request. Resource access is restricted. fontawesome-webfont.woff?v=3.0.1

CSS3117: @font-face failed cross-origin request. Resource access is restricted. fontawesome-webfont.ttf?v=3.0.1

- Ed

cameronferris

thanks ED, I havent done anything though or changed anything and that doesnt tell me how to fix it, fonts all set to default

SwiftIdeas

What I was saying is that because your files are loading from an IP address, and not 24-7-logistica.com, then that’s why you’re getting the issues. Change the URLS in Settings > General to match your URL, that should fix it.

- Ed

cameronferris

Cheers ED, you were correct – without that advice i would have been stuck. There was a DNS issue when i 1st set things up so that explains it. Appreciate this wasn’t caused by your theme. THANKS!

SwiftIdeas

No worries :)

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United Kingdom
ryanm100 Purchased

Hi Ed,

A short while back I messaged you regarding pinpoint and multisite, well it works perfectly :) There is one issue with the revolution slider, when enabled it removes the widget sidebar from the widgets pages for all network sites apart from the first. When disabled those come back. Now this problem seems to be fixed in the latest update for revolution slider. Is this something you can provide as it came with the theme?

Thanks

R

SwiftIdeas

Great! :)

Sure, send me an email or log a ticket and I’ll happily send you over the latest version.

- Ed

Default-user
ryanm100 Purchased

Hi Ed, I sent you a mail this morning. Thanks

R

SwiftIdeas

Sorry Ryan, I remember seeing it but must have got sidetracked. Sending now.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey mate loving the theme so far to work with, we have an issue tho when adding posts.

If we set the thumbnail image in meta first and save it saves fine…but if any other settings for example Sidebar settings are set and saved. Then the thumbnail upload never keeps after saving the article and we cannot add a thumbnail or change a thunmnail from an article.

SwiftIdeas

Glad you’re enjoying it :)

Hmm.. Thanks for letting me know the steps that the issue occurs for you with. We’re currently improving our meta options to take advantage of the latest media uploader, and also making gallery/sliders easier to manage. We’ll get this into the v1.4 update which is due next week :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hsmaskeen Purchased

Hello I have purchased this theme couple of weeks ago. And now going to use it, installed it on localhost, working fine on all browsers, but doesn’t working in CHROME. Why? It gets crashed when i open the website in any of Google Chrome (I have right now 7 PC’s & 1 laptop) tested on each of the Device’s Google Chrome, and when i open the website, even the LIVE PREVIEW, it gets crashed. Please help. Thank You

SwiftIdeas

Can you try disabling any plugins you have installed? We develop on localhost in Chrome, and it works perfectly for us.

- Ed

Default-user
hsmaskeen Purchased

I have not installed any plugin yet, and still its giving following error: “Aw, Snap” “Something went wrong while displaying this webpage.”

It runs fine for 4-5 seconds after site is loaded. But after that site crashes the Google Chrome.

The LIVE PREVIEW for this template in the theme forest website, also crashes the Google Chrome, but working fine in other browsers. Please Help!

SwiftIdeas

Sounds like an issue with your Chrome, as we’re looking at it right now, and haven’t heard from anyone else having an issue.

Can you try quitting Chrome / clearing your cache / re-installing / updating?

- Ed

Default-user
hsmaskeen Purchased

That’s what i think that there may be some issue with Google Chrome of my pc, so to confirm this i checked in 7 pc’s of my office and laptop. (With the Live Preview of this theme) But the same issue, It crashes Google Chrome. and working fine in Others. I have installed it now again on Localhost, and 6/10 times it crashes. No plugin was installed. Now installed the Recommended 3 plugins too. Sometimes it works fines & Sometime Crashes.

Just wondering if i start making the website in it, it should not give any problem in future. I love the theme, but kindly help me fix this issue, what problem is this?

SwiftIdeas

What version of chrome are you using? I’m trying to replicate but having no luck in doing so!

I’m convinced that it’s a local issue..

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United Kingdom
inkypixel Purchased

Are there any known issues with WooCommerce 2.0? I’m running PinPoint and just about to install the new version of WooCommerce – just wondered whether it had been checked for conflicts.

Many thanks.

SwiftIdeas

No known issues apart from a few minor styling issues due to WooCommerce classes changing. I’ve checked locally, and there is a notice that pops up that regarding the theme not appearing to have support for it, but seems that’s an issue with the WooCommerce build and no one seems to know why it shows!

Let me know how you get on.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
stevegc Purchased

Hi Ed,

Loving the theme, I am thinking of using pinpoint for an e commerce website pitch I’m doing…is there any way to add a shopping cart to the header or menu. I tried with Uber Menu, but I’m having display issues with older versions of IE {!!!!}

cheers Steve

SwiftIdeas

Hi Steve,

Glad you’re enjoying it :)..

Not as standard, you’d need to add this yourself. Display issues with the uber menu? Have you checked those versions of IE are supported?

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Fantastic theme thank you! One question. How can I remove the navigation menu from specific pages? ie I wish to create a homepage that doesn’t show the menu but the menu is shown on other pages? Thanks! Angus

SwiftIdeas

Hi there,

You would need to use custom css for this, added to Pinpoint Options > General Options > Custom CSS. For example, if the page you wanted to hide the menu on had an ID of 123, you would use the following:

.page-id-123 #nav-section {display:none;}

- Ed

Default-user

Hi Thank you for your reply. I cant however seem to make this work. I have entered the following code but the menu bar in the header is still showing on the page. Have I entered correctly? .page-id-38 #nav-section {display:none;} Thanks Angus

SwiftIdeas

Can you send me a link to that page?

- Ed

SwiftIdeas

It’s because you’ve uploaded the “pinpoint” folder, within another folder “bink”? Please place “pinpoint” within the /wp-content/themes/ folder.

- Ed

Default-user

OK thanks Ill give it a try

Default-user

Hi there, I have reinstalled in the folder as instructed and inserted the custom css but the menu is still showing on the page. Any idea where I am going wrong?

Thanks, Angus

SwiftIdeas

Now you’ve uploaded the whole download folder, whereas you only need to upload the “pinpoint” folder :)

- Ed

Default-user

Ahh got it thanks. All good cheers!

SwiftIdeas

You’re welcome :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
johnlalor Purchased

Hi I have purchased the latest version of Pinpoint and wondered is it compatible with Woo commerce 2.0

SwiftIdeas

Hi John,

Thanks for the purchase!

I have tested it and only experienced minor styling issues. There is a notice that pops up saying the theme doesn’t implement WooCommerce, but this is incorrect.

We’re fixing the styling issues in the next version.

- Ed

Default-user
johnlalor Purchased

thanks Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
deorgkate Purchased

I notice that when using wp-login that the pinpoint logo shows up, how do I go about changing that into my logo? I have a logo uploaded, seems odd that I would have to go into the code the change it. Am I missing an option somewhere?

SwiftIdeas

Pinpoint Options > General Options > Custom Login Logo :)

- Ed

Default-user
deorgkate Purchased

Thanks, knew it was somewhere in there just kept missing it :P

SwiftIdeas

You’re welcome :)

- Ed

Default-user
deorgkate Purchased

Did notice that it links to wordpress.org for some reason though on the login page.

SwiftIdeas

That’s standard WordPress functionality. You can change it by following – http://konstruktors.com/blog/web-design/2899-replace-login-logo-with-site-name-link/

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
deorgkate Purchased

Oh also, I can’t for the life of me to get the aux login to redirect to my member dashboard. Would you know of a way to do that?

Also, the logout link the aux doesn’t actually logout the user.

Default-user
deorgkate Purchased

Yep, I tried that. It still redirects me to the home page. The actual wp-login redirects fine. Is it because there is no redirect-to in the form in the aux?

SwiftIdeas

Try replacing line 327 in header.php, from -

<form action="<?php echo home_url(); ?>/wp-login.php" autocomplete="off" method="post">

to

<form action="<?php echo wp_login_url(); ?>" autocomplete="off" method="post">

- Ed

Default-user
deorgkate Purchased

No go there either.

SwiftIdeas
<form action="<?php echo wp_login_url( '/redirect-link-here' ); ?>" autocomplete="off" method="post">

Try adding the redirect link within the brackets.

- Ed

Default-user
deorgkate Purchased
It’s because of this line: <input type="hidden" name="redirect_to" value="<?php echo $_SERVER['REQUEST_URI']; ?>" /> in the form that the redirect plugins won’t work. It’d be awesome if that was an option on the header settings to change that :) or if its removed so that plugings will work.
SwiftIdeas

Good spot, that’s not needed – will have it removed in the next update :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
deorgkate Purchased

I’m trying to insert an message and for some reason its placing two code blocks before, after, and inside the warning. I am using the shortcode:

 [vc_message color="alert-block"]WHat? [/vc_message] 

Here is a screen shot : https://www.evernote.com/shard/s134/sh/b56bcb16-c37b-4a76-ab7d-9100afadbca3/119739384a40a6526bac3c47ed295ff7

Nevermind, it seems just an issue when I type it manually instead of using swiftbuilder.

SwiftIdeas

Should be:

[vc_message color="alert-info"]
I am message box. click the edit button to change this text
[/vc_message]

Hope that helps.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
deorgkate Purchased

I have a few more quick questions.

- Is there a way to add a class to a list? - Is swift page builder ever going to get tables and such, I find myself having to build everything I want in page builder other than tables and going back to classic editor for tables because otherwise it wipes not swift builder objects and I have to start over. - How do I install just page templates not content?

SwiftIdeas

Hi there,

1 – Not as such, although you could add a div around it with a class?
2 – The Swift Shortcode Generator has table options, that is available in any asset that has a WYSIWYG editor. You can embed these tables in text blocks within the page builder – no problem at all.
3 – If you need a specific template, let me know and I’ll sort out the code for it for you :)

Hope that helps.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
aimon Purchased

In the update can we please have a full width footer widget section?

SwiftIdeas

There is a full width footer section when you have the layout set as full width?

- Ed

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