747 comments found

Can you tell me how the RSS checkbox works on various pages? It appears as though I need to do something else than just check the “Show RSS icon” box, because once it’s there and I click on it, the feed is totally empty.

Default-user

Ok, so I’m on http://testsite.com (it’s internal, you won’t be able to access it).. and if I go to my portfolio page, I’m at http://testsite.com/portfolio. The RSS link on that page goes to http://testsite.com/portfolio/?feed=rss2. But when I click it, Google Chrome says the feed is empty. I want people to be able to subscribe to the portfolio & see new entries. The main feed though, http://testsite.com/feed, works fine but only has blog posts.

Default-user

Hmm.. that doesn’t seem to work. I think I’ll just disable the RSS icons on those pages and leave the sitewide one up in the header.

Hi, I recently purchased your “Flexform” theme, and now I see that the theme is removed and I am not able to contact support or sign in to support for some problems I am having.

Why has the Flexform theme been removed? If there is something wrong with it and support for it is no longer available, I expect a refund. Would you please tell me how to go about that? Thank you.

SwiftIdeas

Hi there,

Unfortunately our server was compromised, and we had to bring it down as a security measure. This was not related to the theme in any way.

We’ve since resolved the issue, and are working with ThemeForest to get it back on sale as soon as possible.

I see you’ve emailed us as well, will reply now. You still have full access to support.

- Ed

Default-user

Thanks, Ed. I’ve been trying to sign in to support with my license number, but it won’t accept it. I cut-and-paste the whole thing and keep submitting it, but I can’t get in. Any ideas? My user name is “Red.”

SwiftIdeas

Replied to your email, let me know what you get with the link I provided for you. Best to keep communication in the email.

- Ed

woops wrong account look below :)

SwiftIdeas

Replied :)

- Ed

Hello, I want to update to the new version of the theme but, it says that it will remove all the changes I have made to the site, now if I download the pinpoint options settings text file and update the theme will that settings file still properly work if its from the previous version of the theme if i import it?

SwiftIdeas

Hi there,

The only things that would be lost in the update are any file changes you’ve made. All your content & settings will remain :)

- Ed

irishmark Purchased

I’m using this theme to update an existing site.

All the individual blog posts now have no sidebar. How can I bulk change them all to have the same sidebar?

SwiftIdeas

Hi there,

You can do this by editing single.php and adding the following below line 20:

if ($sidebar_config == "") {
    $sidebar_config = 'right-sidebar';
}
if ($left_sidebar == "") {
    $left_sidebar = 'Sidebar-1';
}
if ($right_sidebar == "") {
    $right_sidebar = 'Sidebar-1';
}

Hope that helps.

- Ed

irishmark
irishmark Purchased

Boom! That’s perfect!.

Poss suggestion for next version would be to include an option to set the default sidebar in options panel.

SwiftIdeas

We’ll see what we can do :)

- Ed

irishmark Purchased

Also – How can I set up the default behaviour for all future posts to use that same sidebar and to have the thumbnail option set to “image”?

Is it possible for the post thumbnail to be the first image attached to that post as a fallback if there is no featured image?

SwiftIdeas

Hi Mark,

If you edit /includes/meta-boxes.php you can set the default values there.

The standard value for sidebar config is on line 344:

'std'  => 'no-sidebars',

Then below you can see the options for left/right sidebar, and all you need to do is add a standard value parameter e.g:

'std'  => 'Sidebar-1',

Not as standard. You could set up some code to query the attached images though.

- Ed

irishmark
irishmark Purchased

I am seriously loving you right now!

Really appreciate the level of support you provide!

Have plans to use this theme on three other projects so more dineros coming your way!

SwiftIdeas

You’re welcome Mark :)

Thanks in advance, we appreciate the support!

- Ed

I just bought this theme and attempted to instal it and received this message:

Fatal error: Cannot redeclare class WPBakeryVisualComposerAbstract in /homepages/31/d216675906/htdocs/nationwide/wp-content/themes/pinpoint/includes/page-builder/composer/lib/abstract.php on line 11

Please advise

SwiftIdeas

Hi there,

We’ve used Visual Composer as a base for our page builder, so please disable the plugin as it’s not needed :)

- Ed

goldmaverick

I need visual composer! Do you know how difficult it is to structure content, isn’t that the reason why you need integrated Visual Composer?

Please assist me in fixing this issue. My site is here: http://nationwide.sambuno.com/

SwiftIdeas

Hi there,

Our page builder is an improved version of Visual Composer – which is why you don’t need it (otherwise the two will conflict).

If you disable it, you can then use our Page Builder on Posts/Pages etc.

- Ed

Hello, Love the flexform theme, and thinking about purchasing the pinpoint theme too, but I have a presales question: A friend of mine used it with WPML, and I noticed that the language selector only shows flags. Is there a way to replace them by the name of the language? A dutch flag for a flemisch crowd is, hmm, ... unfortunate :-)

thx

SwiftIdeas

Hi there,

Which options are you looking for?

- Ed

Default-user

off the top of my head: small things like being able to easily changing the background color of a boxed content widget, or putting an icon in front of the widget title. You know, handy little details :-)

SwiftIdeas

Added to the list for the next update :)

- Ed

Hello There,

Very Nice Theme. Does it come with a landing page? Or i will have to use plugins?

SwiftIdeas

Hi there,

Thanks! You’d need to use plugins.

- Ed

Hey Ed, hope your good.

Doing some edits on a clients website which we used this theme for a while back.

I have a quick question, when the navigation has a drop down menu, is there a way to change it so that appears after you’ve clicked the link & not on hover.

Also,

- How do I change it so when you hover a image it isn’t the accent colour? - Is there a way to determine the order of the Portfolio Items

Thanks Ed, Andy

SwiftIdeas

Hi Andy,

Great thanks, hope you’re doing good too.

1) You’d need to modify the navigation JS, the function for which you can find in /js/functions.js line 174-195.

2) Css:

.recent-post figure:hover .overlay, .related-item figure:hover .overlay, .portfolio-item figure:hover .overlay {
box-shadow: inset 0 0 0 400px #00aeef; // change the #00aeef value
}

3) You could use the Post Types Order plugin, or manually set the published dates to order them.

- Ed

intraskills

Hey Ed,

Thanks for your quick reply.

I’ve managed to get the hover and the Post Type Order sorted. Is it relatively hard to change the navigation to on click only? JS isn’t my strong point by any means. If it’s difficult, I’ll say it’s not possible.

Thanks again!

Andy :)

SwiftIdeas

It would take probably about 30 minutes work for someone with good JS knowledge to change and test the functionality. If it was a small job, I would have been happy to provide it!

- Ed

Hi the home page slider is not showing and this is what it says in its place;

[rev_slider homesliderthin]

can you hellp me

SwiftIdeas

Hi there,

Make sure you have the revolution slider installed/activated. You can do so through Appearance > Install Plugins.

- Ed

NIAN8 Purchased

Can i apply for refund? After i purchased it yesterday, i found it’s difficult for me!!

SwiftIdeas

Hi there,

You’ll have to go to Envato Support – http://support.envato.com/index.php?/Knowledgebase/Article/View/256/55/can-i-get-a-refund-for-an-item-i-have-purchased

Is there anything we can help you with?

- Ed

Default-user
NIAN8 Purchased

i set up the wp, and install the theme, the front page is not what i want. the silde have nothing. i have to make silde? i have no idea how to make silde, and the documents cannot help me work out. Or can i use the .jpg pictures instead of slide?

SwiftIdeas

If you read the documentation, it tells you that you need to create a page, then you can set that page as the front page in Settings > Reading. With your created page, you can add a slider, and page content including assets through the page builder.

Hope that helps.

- Ed

Is the video also for sale? and is it fully editable?

SwiftIdeas

Hi there,

Unfortunately not. It’s a custom video that we created :)

- Ed

red-baron Purchased

hey,

how can i disable all social media icons on top for client who have no social media profiles?

rb

SwiftIdeas

Hi there,

If you don’t provide any, then nothing will show. You can set text here alternatively if you write text instead of the social shortcode config (in Pinpoint Options > Header Options).

- Ed

Hi there,

I have a pre-sale question. I have to add a youtube channel to the portfolio. if I use a plugin and do the importing, can it be styled with the existing Gallery Styles?

SwiftIdeas

Hi there,

So you’re going to set up a plugin that will import youtube channel videos to the portfolio custom post type? If so, then yes this will follow the same portfolio gallery styling.

- Ed

ryanm100 Purchased

Hi,

Wonder if you could help me. All of a sudden the right sidebar is appearing below the content. The page setting is set to use right sidebar, sidebar one but it appears below the page content.

Thanks

R

Default-user
ryanm100 Purchased

Hi Ed, have sent you an email :) cheers.

Default-user
ryanm100 Purchased

Hi Ed did you get my email? Thanks, R

SwiftIdeas

Replied :)

- Ed

Hello there,

Just a quick question. Can I use this theme in a multisite installation?

SwiftIdeas

Yes you can :)

- Ed

Hello,

It seems that the demo http://themes.swiftpsd.com/pinpoint/ is not working properly.

Is the theme ready to use ?

SwiftIdeas

Hi there,

Thanks for pointing that out, just needed to update the WooCommerce plugin. Sorted now on the demo, and the theme is ready to use :)

- Ed

DKRSGroup Purchased

Hello This theme is brilliant however I have a small suggestion which I hope you make in your next update.. In page Builder GOOGLE MAPS, itl be great if you can add Latitude and Longitude option as well.. In my case I am having trouble setting up pins even though the entry is there in google maps.. Apart from this, its almost perfect for me.. Regards

SwiftIdeas

Will add that to the list :)

- Ed

jtroump Purchased

Hi,
I have a problem importing the demo content .xml file.
I get many “Failed to import post tag” listed.

I would appreciate your quick help.

SwiftIdeas

Hi there,

What version of the theme do you have? You might want to try increasing your php memory values – http://cl.ly/Mjr1

- Ed

jtroump
jtroump Purchased

Hi, My version is 1.5.1.
Can I increase the php memory values from cPanel or do I have to contact my hosting provider?

SwiftIdeas

Hi there,

You could try through cPanel, but you may need to ask your host if it’s not available to you.

- Ed

by
by
by
by
by
by