739 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, Thanks for this good theme I have just a problem when i want to change my backround I upload an image in my background’s option and save but nothing change in my home page … Can you help me please

SwiftIdeas

Hi there,

Are you using the boxed layout?

- Ed

Default-user

yes i select the boxed layout

SwiftIdeas

Ok, can you provide a link to your site? Confirm you have the background image turned on – https://www.dropbox.com/s/1e53ol80m8gyczv/Screenshot%202014-01-01%2020.57.09.png

- Ed

Default-user

Thanks , i find my problem, it was google… But i would have an other questiob Ed, how integrate a flash header in my theme ? Thanks

SwiftIdeas

Flash headers aren’t supported as standard, and not recommend due to limited compatibility. You would need to edit the header.php file to do so.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi I require some help again,

I was wondering whether I could extend the menu bar, I already deleted some items however I am having trouble for it to fit on just one row. The search and login aux options keep forming an unwanted second row on the bottom.

I have attached a link for your reference: http://i.imgur.com/y0Q0iW2.jpg

Thank you.

SwiftIdeas

Hi there,

Do you want to remove the login and search aux options to add extra space?

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
SpyrosB Purchased

Hello,

At the woocomers pages of my site, i have double page title, how can i remove one of the page tiltles?

Thanks

SwiftIdeas

Hi there,

Can you provide a link so that I can check where the second is being added?

Thanks,

- Ed

Default-user
SpyrosB Purchased

Yes it is under menu http://prntscr.com/2jxdb7

SwiftIdeas

Sorry, I meant a link to your site so that I can browse it – will allow me to see for myself – I can’t see anything from that link.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey mate,

Getting a 404 error when people click the reset there password link on

nodoughmusic.com

the url that 404s is wp-login.php?action=lostpassword

Can you help?

SwiftIdeas

Hi there,

Checked our on install and that URL works fine. What is the full URL for the link?

- Ed

Default-user

I just realised its not showing the subfolder our site is installed in

http://www.nodoughmusic.com/next/wp-login.php?action=lostpassword

How can we change it so the link reflect this? we are installed in /next/ subfolder but the site displays as if its the root

SwiftIdeas

Hi there,

Likely due to a plugin or htaccess issue. Can you check this link?

http://wordpress.org/support/topic/plugin-better-wp-security-reset-password-url-triggers-404

Let me know.

- Ed

SwiftIdeas

Doesn’t look like it is installed on that subfolder? What do you have set in Settings > General?

- Ed

Default-user

Wordpress address url : http://www.nodoughmusic.com/next

Site address url : http://www.nodoughmusic.com

Default-user

everything else seems to work ok, is there a way to manually set that reset password link? to http://www.nodoughmusic.com/next/wp-login.php?action=lostpassword

SwiftIdeas

Have you tried disabling any plugins you have active? Do you have any security plugins?

- Ed

Default-user

No nothing, do you think we could somehow just re-direct the templates lost password link to the working link? it works fine once you add in /next/

SwiftIdeas

Try this plugin – http://wordpress.org/plugins/redirection/

Hope that helps!

- Ed

Default-user

Seems to have worked thanks Ed.

SwiftIdeas

Great, glad I could help.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have a quick question. I have bought the theme and used it to make a site for a client. Can I also use it for my own website? I do web design so I’d like to have my own website.

SwiftIdeas

Hi there,

Yes you can, but you would need an additional license as the license is for one website only.

Hope that helps!

- Ed

  • Bought between 10 and 49 items
  • Denmark
  • Exclusive Author
  • Has been a member for 5-6 years

I see that the Flex Theme have been updated to Wordpress 3.8. When can we expect the same for Pinpoint?

Best regards Happy Customer :-)

SwiftIdeas

Either tomorrow or early next week – thanks!

- Ed

dmathiasen

Great!

dmathiasen

Delayed?

SwiftIdeas

Yes, apologies – I’m just about to send off the update though, so you will get it today!

- Ed

dmathiasen

Great I can see it’s been uploaded. Where can I find the change log for 1.6?

dmathiasen

Great, thanks.

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
nrf Purchased

After updating WP to the latest version logging in to password-protected pages does not work any longer… I´ve switched to the Twentyfourteen-theme and it work. So it has to be a theme-issue. I posted on the support-forum last week but no reply yet.

Default-user
nrf Purchased

WP 3.8.1 and Pinpoint 1.5.5

SwiftIdeas

Hi nrf,

Just tested this here on our installation and the password protection is working fine.

I’m guessing this may be something to do with browser/cache. Can you try clearing your cache/a different browser?

Also, if you could please let me know the support topic, I’ll check it for you.

Thanks,

- Ed

SwiftIdeas

Will get back to you on that shortly. By the way, the reason it’s taken so long to get a reply is because you have bumped the topic a few times, taking it to the back of the queue each time.

- Ed

Default-user
nrf Purchased

Ed – My intention was just to inform the supportstaff about the things that I have tried… Not to bump the topic.

SwiftIdeas

In which case, please just edit your original post – that is the best option :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thank for a great theme! I would like to be able to change logo (image) according to language (wpml). Currently only needed in two languages. How do I do that?

Alternatively adding the tagline below the logo. Since this can be translated with wpml. Thanks

SwiftIdeas

Hi there,

You would need to edit wpml-config.xml in the theme folder, and add:

<key name=”logo_upload” />

That should allow you to provide a logo per language within WPML.

Hope that helps!

- Ed

Default-user

Worked perfectly – once I found out where to change the logo file: in the WPML string translation…. THANK you so much!!

SwiftIdeas

You’re welcome!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I use your theme, it is good, but I’m missing something,

In most wordpress themes that I use it is possible to text instead of an image as a logo, title and slogan places. Text in word press

Could you add in the next update this possibility?

SwiftIdeas

Thanks for the request, we’ll consider it :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Quick question is there any way to increase the Navigation Font Size? Thanks

SwiftIdeas

Hi there,

Sure, just add the following custom css to the custom css box within theme options:

nav .menu li {
font-size: 14px;
}

Hope that helps.

- Ed

TheLAinvestor

Never mind I got thanks you guys are the best.

SwiftIdeas

Glad you sorted it :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
adam81 Purchased

Hi there, I would like to know how I can hide the Author and dates on each post? Thanks. Please send codes/css…

SwiftIdeas

Hi there,

Sure – you can use the following custom css:

.post-item-details, .blog-item-details {
display: none!important;
}

Hope that helps.

- Ed

Default-user
adam81 Purchased

Thanks Ed, is there a way to hide just some particular posts and not all?

SwiftIdeas

On the article page yes, you could do it by the ID of the post:

.postid-3158 .blog-item-details {
display: none!important;
}

- Ed

Default-user
adam81 Purchased

Hi Ed, it did hide the details on the post page, but it doesn’t hide the details if I show them on the main page as Recent Items… i have to hide something related to “post-item-details”...

SwiftIdeas

It won’t be possible to hide details for specific posts on the recent posts asset, but you could hide them all?

- Ed

Default-user
adam81 Purchased

OK sure. How do we hide them all?

SwiftIdeas

Just use the code I provided at the start?

- Ed

Default-user
adam81 Purchased

oops! Awesome! Thanks!

SwiftIdeas

No worries :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
FUSE4 Purchased

Hi Swiftideas

We would like to reduce the width of the side bar in Pinpoint

Can this be done using custom css?

Could you advise on the nest way to do this?

Thanks

FUSE4

SwiftIdeas

Hi there,

The only way to do this without template modification, would be to increase the padding of the sidebar, but since there is the divider there it may not make much sense.

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

It looks like one of your coders put a little easter egg in the code and now its showing up on the homepage. Its literally a smiley face. Located very bottom left of page, in the background space. If you’re on a mac you’ll need to view it on chrome and zoom out. How do I remove the smiley face from my website?

SwiftIdeas

Hi there,

Unfortunately that wasn’t us – we wouldn’t do that as it’s a little unprofessional with client sites. That’s added because of the jetpack plugin, see here – http://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-remove-smiley-face-that-wp-stats-inserts-in-webpage

Hope that helps.

- Ed

  • Sold between 100 and 1 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United Kingdom
  • Bought between 100 and 499 items

Hi wonder if you can help :)

Using the this fabulous theme, i want to make the portfolio carousel continuous scroll?

at the moment and with some of you’re support a year ago, we manage to get it to auto scroll but it kind of jitters,

see : http://bit.ly/1fZ4Kea

Thank you :)

SwiftIdeas

Hi there,

Where is the portfolio carousel on that page?

- Ed

sobrilliant

Hi Ed

It’s under the menu :) the icons that scroll

SwiftIdeas

Looks like it’s continuously scrolling here?

- Ed

sobrilliant

It sort of is jumpy, it scrolls stops scrolls stops scrolls stops, doesn’t marquee? (like the old school dreamweaver marquee best way i can describe it :D)

SwiftIdeas

Ahh ok, yeah – that isn’t possible with the carousel as far as I’m aware. You could try playing with the jQuery options for the carousel though, reducing the animation wait time.

- Ed

sobrilliant

thank you do you know where i could find these settings? :)

SwiftIdeas

Just checked and doesn’t seem like it is possible unfortunately.

- Ed

  • Sold between 100 and 1 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United Kingdom
  • Bought between 100 and 499 items

Also if you don’t mind :)

on my shop page the

title seems to be getting its wording from the last product published? how can i remove the heading for the shop and shop category pages completely?

Also, in woocommerce settings i altered the dimensions of the product listing images from a square 150×150 to 150×200 as our images are vertical, but this didnt update for the shop or category page?

SwiftIdeas

Did you regenerate the images using the Thumbnail Regenerate plugin?

- Ed

sobrilliant

No I will do this now thank you :)

SwiftIdeas

No worries :)

- Ed

sobrilliant

Also sorry on the ‘shop’ page the main <h1 /> title is showing the most recent publish product, i tried to hide this in the pge’s settings but it didnt work? i found a fix in the comments for category pages but not the shop page

SwiftIdeas

Can you post a topic on our support forums for that? With a link. Thanks – http://support.swiftideas.net

- Ed

sobrilliant

of course thank you Ed, very fast support!

SwiftIdeas

Glad I could help :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Italy

Hello Guys..

I just discovered that swiftideas is the same author of both pipoint and flexform.. could you please point out the core difference between the two of them? They look a lot alike in term of core feature… or one is better for some purpose than the other (like pipoint is better for e-commerce while flexform is better for portfolio page)

I like shortcodes but I was also looking for a way to add html block and deep css and JS customisation..

One last thing: one of the site I need to work on is a membership site.. can I integrate any membership plugin (like optimize press) in pinpoint or flexform? is it complicated?

let me know and thanks again for crafting those awesome themes

Mike

SwiftIdeas

Hi Mike,

Thats correct. The only real difference is design styles, and the fact that Flexform is built on a larger grid (width wise). You may also be interested in our latest theme, Dante: http://themeforest.net/item/dante-responsive-multipurpose-wordpress-theme/6175269

You can integrate any membership plugins you like.

Hope that helps.

- Ed

SwiftIdeas

Hi Mike,

Thats correct. The only real difference is design styles, and the fact that Flexform is built on a larger grid (width wise). You may also be interested in our latest theme, Dante: http://themeforest.net/item/dante-responsive-multipurpose-wordpress-theme/6175269

You can integrate any membership plugins you like.

Hope that helps.

- Ed

Default-user

Hello Ed

thanks for your recommendation. Do you have any suggestion on membership plug in I could use? do you have any @swiftidea?

ciao

Mike

SwiftIdeas

Hi Mike,

We don’t have any recommendations for membership plugins, just whichever suits your needs!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I am not sure where to submit my question, but I seem to be having problems with FAQs in Pinpoint theme, added FAQs element to my page, and nothing happens once I update the page. I only see” Browse F.A.Q. Topics” text with a border underneath. Please, let me know what I am doing wrong. Thank you.

SwiftIdeas

Hi there,

Check the FAQs documentation here: http://pinpoint.swiftideas.net/documentation/#faqs

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team.

Thanks!

- Ed

SwiftIdeas

Hi there,

Check the FAQs documentation here: http://pinpoint.swiftideas.net/documentation/#faqs

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I like your demos, they are what led me to buy Swift page builder.. Problem is my top menu doesn’t go all the way accross the top menu, any ideas on what i should do to get it to go full width? Thanks Mike from Events By Mikey, hopefully you can help me out, i am using the Pinpoint template

http://gator3043.hostgator.com/~eventsby/
SwiftIdeas

Hi there,

You can make it full width by adding the following to the custom css box within theme options:

#main-navigation {
width: 100%;
}

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team.

Thanks!

- Ed

  • Has been a member for 0-1 years
  • United States

I have a client that purchased your theme. Their site is http://goatalliance.org and we are currently having issues with the thumbnail showing on the related articles. It is working on any that use a video but when I go to add a thumbnail on the post that does not have the videos, it shows that it is linked to a thumbnail, but it removes the thumbnail and shows a blank screen on the related article. Any help would be appreciated.

SwiftIdeas

Hi there,

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team.

Thanks!

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! I plan on purchasing this theme but have a question. (I’m a newbie, so please excuse me) Can I purchase Pinpoint as a child theme or do I simply buy this theme then create the child theme myself?

SwiftIdeas

Hi there,

We include a child theme with the main theme, ready-made for you :)

- Ed

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