742 comments found

Hi – I am using the Events Manager plugin. I have used it on another website and the Search fields appear across the screen rather than all fields below one another. Is this a conflict with the theme, or something I need to ask the plugin developer about? My page is here – http://www.visitwollombi.com.au/events/ Thank you.

SwiftIdeas

Hi there,

Looks like there is some css missing from their code. Try adding this to the custom css box within theme options:

div.css-search input {
display: inline;
}

Hope that helps!

- Ed

Default-user

Perfect! Thank you.

SwiftIdeas

Glad I could help :)

- Ed

I have some troubles with the theme, it crashes when i try to change an image in the swift builder, the message of “Loading, please wait… ” doesn´t disappear.

Please help me.

Thanks

SwiftIdeas

Hi there,

Send me an email via: http://themeforest.net/user/swiftideas and I’ll see what I can do!

- Ed

Dozzzzz Purchased

Hi, Ed

When I Updated new version of this theme The visual editor Does not appear. (It works with default wordpress theme)

Please Help!!!

SwiftIdeas

Hi there,

Are you running WordPress 3.9? Please try clearing your browser cache.

- Ed

lpamart Purchased

Hello, I’d like to know how to put the WPML language switcher in the header of the theme (under social icons). At the moment, I only can put it in sidebar as a widget. Thanks for your help.

SwiftIdeas

Hi there,

Check in Theme Options > Header Options, you can enable the language dropdown in the header there.

- Ed

Hello, is it 100% safe to update a Pinpoint website to WP 3.9? Thx

SwiftIdeas

Hi there,

Yes – we provided a compatibility update last week. Make sure you have updated to the latest version.

- Ed

Monkee Purchased

Hello, nice theme :)

I have a problem with the mobile version, on my iPhone there is a big white space above the logo. I believe it has omething to do with the social buttons (which arent activated) but its the space they usually show up.

Any suggestions?

Also is it possible to make the footer stick to the bottom when there is only little content? Or at least fill the space underneath with the same pattern/color as the sides? Right now its just white, which looks silly. I would prefer the sticky footer if possible.

The site is www.weedbees.com/chopp2014

Thank you very much.

SwiftIdeas

Apologies – missed that.

The best way is to add a blank spacer to fill out the content.

- Ed

Default-user
Monkee Purchased

Thank you, but thats not really a clean solution. I guess i’ll just live with it…

SwiftIdeas

I understand, however an integrated solution would require structuring the page layout just to suit that scenario.

- Ed

vyruz85 Purchased

Hi guys !

I have couple of questions:

1. how to upload image with multiple links on it in the header section? The place where logo image should be uploaded, I want to upload image which have couple logos on it and every one of those logos have a link to some website (image map)...

2. how to set header, footer and sidebars to be position:fixed, so when scrolling only middle part of the body (between two sidebars) should be moving ?

Thank you in advance !

SwiftIdeas

Hi there,

1) You would need to customise the header.php file, as you would need multiple images. It’s not possible for one image to have multiple links unless you position them absolutely over it.

2) You’d need to add custom css for this – not something possible as standard and would be more work than we are able to assist with unfortunately – we simply don’t have the time.

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team.

Thanks!

- Ed

Monkee Purchased

I have a problem when i want to use a full width picture at the top combined with a sidebar. But the sidebar overlaps with the picture and it ends up looking like this:

http://weedbees.com/chopp2014/kursetest/

How can i fix that? The sidebar should start underneath the picture.

Thank you for your suggestions.

SwiftIdeas

Hi there,

Unfortunately that isn’t possible, as the content is positioned to the left of the sidebar, and it wouldn’t be viable for the sidebar to fit below based on the content. You would need to use a single slide revolution slider, then you can set the slider in the page meta options, and it will appear above the content/sidebar area.

- Ed

Default-user
Monkee Purchased

Hmm, sounds great but i cant find the option in the meta section. What exactly do i have to check?

SwiftIdeas

Set the page template as shown – https://www.dropbox.com/s/ig4k3l85e6rxh81/Screenshot%202014-04-29%2017.08.57.png

Then save the page and you’ll see the meta options.

- Ed

jcapela Purchased

Hello. I just bought this theme however I can’t install it. When I try to install it through wordpress upload, it tooks a lot of time and on the end nothing happens. Trhought FTP also nothing happens. ON the Appearance – Theme , the theme is not there.

After the purchase I got a zip folder with two folders inside “_MACOSX” and “pontpont_v1.6”. Should I install the all folder? Any tips? Thanks for all!

SwiftIdeas

Unzip the pinpoint_v1.6 file, and within the you should find “pinpoint.zip” – this is what you want to upload.

- Ed

Default-user
jcapela Purchased

Great, its working. Sorry for my ignorance! JC www.jcapela.com

SwiftIdeas

No worries – glad you got it working!

- Ed

vyruz85 Purchased

Hi guys !

I would like to ask you something regarding accordion:

I need every section of accordion to be closed (collapsed) when page loads and when clicked at desired section then it should expand. On second click at expanded section it should close (collapse) again.

You can see how it looks like now on my website: http://ccc.superbdesigns.org/?page_id=5052

I hope you could help me with this.

Thank you in advance !

SwiftIdeas

Sorry, this actually isn’t there. Try editing /includes/page-builder/assets/js_composer_front.js lines 134-138:

$tabs = jQuery(this).find('.wpb_accordion_wrapper').accordion({
                header: "> div > h3",
                autoHeight: true,
                heightStyle: "content" 
            })

to

$tabs = jQuery(this).find('.wpb_accordion_wrapper').accordion({
                header: "> div > h3",
                autoHeight: true,
                active: false,
                heightStyle: "content" 
            })

- Ed

vyruz85
vyruz85 Purchased

Sorry, but this doesn’t solve the problem either…

I posted new topic on your support forum and I really hope you could help me.

http://support.swiftideas.net/forums/topic/accordion-sections-collapsed-by-default/

Thank you in advance !

SwiftIdeas

I’ll reply to your topic and check out, thanks for posting the login.

- Ed

jcapela Purchased

Hello. How do I add an image to the author field (user field), so it appears under each blog article? Thanks!

SwiftIdeas

Hi there,

This is automatically added based on the users gravatar (pulls from the email address on their profile. http://codex.wordpress.org/Using_Gravatars

- Ed

Default-user
jcapela Purchased

Thanks! Done!

SwiftIdeas

Glad I could help :)

- Ed

Hey there, I have had the theme for some time and we love it, but there is a problem with the menu on the iPhone. The menu displays but when you touch it for the full dropdown menu nothing happens. I have tested this on several phones, all experiencing the same problem.

What could be the problem and how do I fix?

SwiftIdeas

Thanks for pointing that out, seems that the share this iframe is overlaying the menu. This custom css should fix it:

@media only screen and (max-width: 767px) {
        #stwrapper {
            display: none;
        }
}

- Ed

noboxcreatives

That did the trick. Thanks!

SwiftIdeas

Great news – will be included in the next update.

- Ed

evox2k Purchased

The revolution slider cannot be installed, it says there is no valid link when installing. Please help

SwiftIdeas

Hi there,

If you check the support forums, you can download the latest version (there is a sticky topic).

Hope the that helps!

- Ed

Using the Theme, Pinpoint- When I set up a page, within swift builder, ad a text block, the text editing bar that normally appears at the top of field (bold, align, text color) is missing, and the text i type is not visible in visual mode field?

Default-user

I am trying to get acess to the support page, but i have yet to recieve my password

SwiftIdeas

Did you enter your license information, and then enter your username/password for the support site on the next page?

- Ed

atteam Purchased

Hi, just drop by thanking for maintaining this theme compatible to latest wp version :)

SwiftIdeas

You’re welcome, we will continue to do so :)

- Ed

Dozzzzz Purchased

Hi Ed

Can I Remove Spacing Between Navigation Bar and Post? Here > https://copy.com/xdZqozLXf0Dx

SwiftIdeas

Hi there,

Sure, check the page meta options and make sure you have the checkbox to “remove top spacing” checked.

- Ed

Default-user
Dozzzzz Purchased

Quickly support, Thanks!

SwiftIdeas

Glad I could help :)

- Ed

aam1182 Purchased

Hi I have posted a support question, though have received no response from your support/staff, though I have seen other posts responded too. I need a response as soon as possible: http://support.swiftideas.net/forums/topic/revelution-slider-does-not-show-up/

SwiftIdeas

Hi there,

I responded to your topic earlier (3 hours ago)?

- Ed

Hi, after going through comments, your theme seems good. Just one question just to be sure before i buy this theme in the future. Your page builder , can put contents on Sidebars as well? like text, html and its assets like “Team corousel”, twitter e.t.c. Good work.

SwiftIdeas

While they aren’t officially supported, you can try using the shortcodes there – certain elements may not work if there is not enough space, but text/html is supported with the standard Text Widget.

- Ed

Default-user

Ok. Noted Great!

SwiftIdeas

Glad I could help!

- Ed

Hello, I don’t have anymore the Pagebuilder menu on my blog and pages edit pages.. I’m using wp 3.9.1, SEO WPML. Do you have an idea of what it could be? Many thanks!

SwiftIdeas

Hi there,

Please could you log a support topic on our forum and provide a link/login to your site? It sounds like a plugin conflict, so maybe try disabling all plugins first to see if that fixes it.

All support is provided through our support forum – http://support.swiftideas.net . This will allow you to view knowledgebase articles, search existing topics, and if you are still stuck then you can post your own topic and receive support from our super helpful support team. Please log a topic with a link/login if needed so that we can look into it for you.

Thanks!

- Swift Ideas

Default-user

Hi, I have disabled my plugings, and you right, the page builder is not shown anymore when I activate the WPML Multilingual CMS.. which is quite usefull also.. If you could have a look..Thank you!

SwiftIdeas

Are you using the latest version of Pinpoint and WPML? Checking here and not getting the same conflict..

- Ed

Hey mate, can you check this problem we are having with the builder “toggle” component. It wont stay open. if you look on the page ive linked to below you will see in the box at the bottom it wont stay open.

http://www.nodoughmusic.com/online-mastering-studio-services/

Thanks!

Matt

SwiftIdeas

v1.62 is the latest, please update to that as we have fixed that issue.

- Ed

SwiftIdeas

Hmm – this must be something to do with a plugin conflict, as it works perfectly here. Can you try disabling any you have active to see if the issue goes away?

- Ed

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