724 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there, I have just purchased and installed your theme, but I’m experiencing some trouble. Please, look at the administration panel screenshot:
http://www.maxfranceschini.it/download/pinpoint.png
What’s wrong?

SwiftIdeas

No idea what’s happened there, everything is fine on our live/test/local builds. Can you log a support ticket with a link/login at http://support.swiftpsd.com and I’ll happily take a look.

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • France
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars

Amazing work… !

How do you think I could migrate from another theme to this one… Will it be hard ?

Also, i’ve noticed some glitches on the iPad with the navigation menu… Are you aware of that…

I am looking forward to buy this theme very soon..

Best

SwiftIdeas

Thanks poivre!

It shouldn’t be too hard, pages / posts with standard content will still work with Pinpoint.

What glitches are you seeing?

- Ed

poivre

Thank you

Sometimes some menu items are not responding to the tap… And the navigation bar get duplicated. This might be a weakness in safari. Nothing major though.

SwiftIdeas

The duplicated bar is the mini-header. We might add an option to remove this on tablets. Yep, unfortunately a mobile safari weakness.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Italy

Hi, I update to the new version.. but now i have some trouble: - In Pinpoint Theme Options, custom css and font selection don’t work anymore - Also “Color customizer” doesn’t work anymore - The icons links in the navigation bar (subscribe, search..) don’t work anymore - When I click on the shortcode button in the editor appears “Internal Server Error” - In the article page t he content get duplicated

SwiftIdeas

Hey there!

How did you update? Sounds like something might not have uploaded properly. If you log a support ticket at http://support.swiftpsd.com with a link/login we’ll happily take a look.

- Ed

Default-user

Thanks

SwiftIdeas

Looks like a couple of files aren’t there on your install. I’ve replied to your ticket :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
cdn_k3v Purchased

I appreciate the latest update, but do you think there is a way to get the assets when you drag them to show up in the area i want them to be, instead of showing up at the bottom all the time. If you have a lot of assets on the page its a pain having to scroll down to then drag and move up the asset. Just an idea. Keep up the great work!

SwiftIdeas

Thanks for the feedback, it’s on our list for a future update :)

- Ed

Default-user
cdn_k3v Purchased

I also noticed you can’t add a tab, then add other elements to be beside it. It breaks and some of the tab content shows up outside of the tab. I will go to your support page and provide info and screenshots

SwiftIdeas

That would be great if you could, will take a look and get that fixed once I can see what you’re referring to :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi. Just a small question: How can I make the main-navigation area wider? Im not using the search-language-login area and I would like to use that space to make the main-nav wider and avoid 2 rows menus.

Thanks

SwiftIdeas

Sure! In header.php go to line 307:

<nav id="main-navigation" class="twelve columns alpha">

and change the twelve columns to be, say fourteen.

then on line 344:

<div id="menubar-controls" class="four columns omega">

change the four to be two.

Both must add up to 16, so the sizing is up to you.

Hope that helps!

- Ed

Default-user

Excellent! Thanks so much Ed :)

SwiftIdeas

You’re welcome :)

- Ed

  • Bought between 100 and 499 items
  • Denmark
  • Has been a member for 4-5 years
andy77 Purchased

Whenever I’m trying to manage some of text as an unordered list in a textbox in the WYSIWYG-editor, it shows perfectly in the window. But when I save it appears as if the ordered list is gone – and it doesn’t order the text as wished when updated and published.

Does your text editor not approve unordered lists (or ordered lists for that matter) and is there a work-around?

SwiftIdeas

Hmm.. I’ve just tested this locally and it works fine, could you log a support ticket with a link so that I can see what you’re seeing?

Thanks,

- Ed

Default-user
andy77 Purchased

Would love to. To enter text and make it look good is a real hazle. But would rather make a video of the editing process and the lack of visual result – even if it looks right in the WP-admin. Do you have a mail adress to send to? Would rather not post an official video.

SwiftIdeas

Ok sure thing. My email is ed [at] swiftideas [dot] net

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
nusquama Purchased

i update the theme.

But the classic editor gone. I cannot switch between swift page builder and classic editor.

what can i do

SwiftIdeas

Hi there!

How did you update the theme? Sounds like you haven’t uploaded all the files. Please try uploading it again.

- Ed

Default-user
nusquama Purchased

i copy everything… what is the way for update ?

Default-user
nusquama Purchased

i find : this plugin make problem : Ultimate TinyMCE. I use now TinyMCE Advanced which no problem

SwiftIdeas

Great, glad you solved the issue.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

This theme is great! The only issue i’m currently having with Woocommerce is that it breaks the sidebar layout making it go to the bottom of the product, it also adds a background color to the words of the “Description” and “Reviews” tab. Can you give me a tip on how to improve the look and functionality of Woocommerce with this theme. Thanks!

SwiftIdeas

Not sure if it’s the theme or the implementation of WooCommerce, but if you log a support ticket ( http://support.swiftpsd.com ) with a link we’ll help get it 100% working :)

- Ed

  • Has been a member for 3-4 years
  • Bought between 50 and 99 items

What is wrong with this themes “pagebuilder” its totally off.

See this frontpage: http://move2peak.octopusmedia.dk/

All i did was make a slider + 2 images that have the 1/2 settings…

And this is what i got, arent there any like margins or anything, and an auto resize of images, to fit in the width?

Please tell me what i did wrong?

SwiftIdeas

Hey there!

It’s not off, just need to use the available options to refine it :)

If you check the page meta at the bottom of the page editor, you’ll find options for the heading, specifically show/hide the title, and enable/disable the spacing below it.

Between your slider and the 2 1/2 images, you’ll want to drag in a “Blank Spacer” asset. We made this asset so that you can create your own spacings, and not be conformed to having space where you might not want it.

Hope that helps! Let me know if you need any more assistance :)

- Ed

Default-user

Hello Ed,

That helped me some of the way.

But didn’t solve my picture issue. the width of the image is obvious its when i set it to 1/2 of the page size.. But the height just set to auto? Aren’t there some kind of measurement?

SwiftIdeas

The image resizes to the width so that it fits the asset and keeps the layout. The height is set to auto, so that it maintains the aspect ratio. Otherwise it would be stretched or squashed, or be force cropped?

- Ed

Default-user

Yeah a forced crop…. But what if i want a heading above the image?..

Is that possible?

SwiftIdeas

If you want to crop your image, it’s probably best that you do the following:

1. Go to Media (left menu) 2. Click edit on your image 3. Below the image click the “Edit Image” button 4. Use the crop tool to crop your image and then save it.

If you’d like a heading above the image, use a text block and use the heading 1/2/3 text format.

Hope that helps.

- Ed

Default-user

Thanks man!

I will try to play around with it :)

And thanks for the supleme support so far!

SwiftIdeas

You’re very welcome :)

- Ed

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years

hi, some questions :

1. how wide can we set the body content ? (1000px, 1200px, full width etc)

2. will you support more column widths for post/portfolio page elements/carousels (1/2, 1/3, 1/4 etc)

3. is woocommerce support coming?

thx!!!

SwiftIdeas

Hello again :)

1. The max width of content is 940px, with the full width assets being 1000px.

2. Post carousel supports 1/4 1/2 3/4 1/1, we’re adding this to the other carousels in v1.2.

3. Have a few users that are implementing it on their sites now, we’re helping with any issues that arise :)

- Ed

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hi, I removed the author name from my blog posts (I’m the only author, so this information is pretty redundant):
.blog-item-details {
    display: none;
}

but at the same time, the “comments” and “love” icons are gone. How can I preserve them in my post page? My I place them at the bottom of the article instead at the top?
Removing the author line, I got a relevant top margin of the text container, which is the right css element to customize in order to align the container at the page top?
SwiftIdeas

Hi Max,

If you could please log a support ticket at http://support.swiftpsd.com we’ll be happy to assist you in changing the code to remove the author so that you can preserve the other details :)

- Ed

Default-user

I logged a ticket, thanks. Just a request for the next update: a customizable lightbox with social icons, gallery option, and title…

SwiftIdeas

We’ll add this to the wishlist :)

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
nusquama Purchased

in swift page builder i cannot save template….

SwiftIdeas

Could you log a support ticket at http://support.swiftpsd.com with a link/login so that we could see what’s going on? It’s working perfectly fine on our end!

- Ed

  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • Europe
zimcam Purchased

Hello, About the photo that has the item (Thumbnail) how to make it redimentionnĂ© to an optimal size (I use the “mini blog”)

Thank you for your help :)

SwiftIdeas

Hi there!

If you upload an image big enough, it will resize automatically :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

hi I wondered if it was possible to change the height of the front page slider.

Thanks

SwiftIdeas

Hi there,

Yes, you can set the slider height in the plugin.

Hope that helps!

- Ed

Default-user

sorry Ed I had my finger paused on the purchase button and thought I should confirm I did mean the big ( major) slider not the smaller on on the demo site

SwiftIdeas

Yes, you can set the height of the big slider – wherever you use it :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

Who made that video on the website?

SwiftIdeas

Hi there!

We’re a team of two, and the other guy made it :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
johnlalor Purchased

Hi I am having trouble uploading the zip file on wordpress?

I am trying to upload the pinpoint.zip file that is in the Download Zip.

Its just timing out?

SwiftIdeas

Hi John,

It’s likely an issue with your PHP configuration, not having enough memory. Can you contact your host to get the limits increased, or try this:

http://codex.wordpress.org/Editing_wp-config.php

Hope that helps.

- Ed

Default-user
johnlalor Purchased

what should I ask the host to increase them to?

SwiftIdeas

I would advise to first try and see if you can upload the theme via FTP. If you need to, ask your host to increase the max execution time and php memory upload limit.

Hope that helps.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I am in the process of rebuilding an existing WordPress site in Pinpoint and am just getting a handle on how everything works. One small problem I have come across while rebuilding the Home page is that when the site is viewed on an iPhone the text and images are mixed up. I have set up using your ‘Home Example 3’ template page, and I need the ‘Accommodation’ text to stay with the ‘Accommodation’ image on this page http://www.webfactory.com.au/testsites/visitwol/ when the screen size is reduced. When you view on iPhone, the 3 images are all in a row, then the 3 blocks of text. If I can’t sort this out I will need to switch to a different template, as the main reason for the rebuild is to make the site mobile compatible. Hoping you can help, and I look forward to hearing from you!

SwiftIdeas

Just replied to your comment below :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

My apologies! Please disregard post above – I have inserted image into text block so that information all stays together. I have just lost the ability to use the great ‘Glow Frame’ – is there shortcode I could insert into the Text Block to utilise this feature?

SwiftIdeas

Hi there!

Yes sure, you’ll want to use this shortcode within the Text tab of the editor:

[vc_single_image image="2017" frame="glowframe" full_width="no" lightbox="yes"]

The image attribute is the ID of the image.

Hope that helps!

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • United Arab Emirates

RTL Support?

SwiftIdeas

Unfortunately not as standard.

- Ed

  • Has been a member for 1-2 years

Silly question but, if I buy the standard license for this theme can I then use it as the basis of site I am producing for a client? Is that classed as a resale? Or do I get the client to buy the license and then adapt the theme for them?

SwiftIdeas

Hi there!

Yes, you can use it for a client website. The standard licence allows you to use the theme for one website, whether it be for a client or for yourself.

Hope that helps.

- Ed

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