724 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years

Just testing the theme now and running into a question while importing any of the demos, in this case the consulting demo:

Failed to import “Sf Pinpoint Custom Favicon”: Invalid post type options

I get a few of these. I know you say if there are issues to verify import size, my import size is set to 65MB. Do I still need to increase it further or is there another fix? Thanks. I’m running WP 3.5.1

SwiftIdeas

Which version of Pinpoint do you have downloaded? We updated these files in the main download for v1.1, to fix such issues. Try downloading the latest version from here?

Hope that helps.

- Ed

Default-user

I just purchased and downloaded it two days ago.

SwiftIdeas

The only other reason I could think as to why you’d get that error is not having the theme active?

I wouldn’t worry for things like the favicon anyway, as you’ll want to upload you’re own. If there’s any that are holding you back, let me know and I’ll be happy to assist with whatever you need.

- Ed

Default-user

Okay, another question, is there a way to have 5 Team members all on one row rather than 4?

SwiftIdeas

Sure, you’d need to use this custom css:

@media only screen and (min-width: 960px) {
.carousel-wrap .carousel-items.team-members > li {
width: 172px;
}
}

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Im having a problem updating the contact form with my Salesforce web-lead integration, i have the page fully laid out the fields set then once i enter the form action <form action=”https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8” method=”POST”>

for some reason the site removes the code causing no action once hitting submit… any help or guidance you can give would be appreciated!

Thanks

SwiftIdeas

Hi there,

Are you embedding this form within a Page Builder block?.. If so, try the HTML block.

- Ed

Default-user

yea inside the contact page builder html tab, removed the contact code that was previously in text block and entered the new salesforce code, it keeps removing that one action line

SwiftIdeas

Hmm.. I’d be interested in taking a look at this if you could send me a link/login and explain where you’re trying to add the code. http://support.swiftpsd.com

Thanks,

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
7eCMS Purchased

Hi, is it posible to build a bar char with the google chart shortcode? Thanks.

SwiftIdeas

Not as standard, but I will add it to the user wishlist to see if we can implement this.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Sent you an email asking for help importing the demo content as I am unable to do it with the large 1,783kb file erroring out every time [which is the one I need].

Thanks for your help.

SwiftIdeas

Just seen it, replying now.

- Ed

Default-user

Thanks. Replied back to you. Let me know if you need any access to anything or settings changed on the server—tried everything I could google & think of to get the import to work properly. Thanks again! Will be sure to give you all the props/ratings/recommendations possible if I can get the site working exactly as the demo.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
johnlalor Purchased

Hi have you had any reported problems with hoe the theme renders in Firefox. I just look at my site which I had been looking at in Chrome and noticed the headings were not coming up at H2 and i used an action button in green and it was showing in gray.

I didn’t check anything else.

John

SwiftIdeas

Hi John,

Could you clear your browser cache and see if that fixes the issue. We had to make some changes in v1.2 to fit in with the WooCommerce support, so you’re likely getting some cached files.

Hope that helps!

- Ed

Default-user
johnlalor Purchased

ok I will try – i just put in a support request for this issue so I will letyou know what happens when the

Default-user
johnlalor Purchased

cache is cleared.

Default-user
johnlalor Purchased

Hi cleared the cache but still not working

SwiftIdeas

Just had a look and sorted it out for you. The font sizing in Pinpoint Options wasn’t set. The impact text button looks like a bug that we’ll get sorted for v1.3 – however I sorted this for you already.

Hope that helps.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi there. Is this theme Multisite compatible?

Thanks

SwiftIdeas

Hi there,

I haven’t tested it personally, but have seen a few people who have used it and haven’t heard of any issues. If you have any issues, then we’ll happily resolve them for you.

Hope that helps :)

- Ed

Default-user
ryanm100 Purchased

Hi there, I finally got around to installing this and the shortcodes dont seem to be working at all. The shortcode text displays on the page. Any ideas? Thanks

SwiftIdeas

Can you log a support ticket ( http://support.swiftpsd.com ) with a link please. Sounds like something hasn’t been copied across correctly, hopefully I can point you in the right direction.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom
irishmark Purchased

Hi,

I’m loving this theme so far. It’s a really nice theme to use!

I have a few questions:

1# Is it possible to disable certain custom post types? I don’t all the sections such as “clients, team, showcase, testimonials” and as such they are clogging up my dashboard. It would be really great to be able to turn them off.

2# Is it possible to change the way background images work? – I want to use full screen scaleable background images but the theme doesn’t currently seem to support this.

3# Related to the last one – how can i use different background images for different pages?

SwiftIdeas

Glad you’re enjoying it :)

1 – Sure, if you check out functions.php you can remove the requires there for the ones you don’t need. They start on line 19.

2 – Try using the following custom css:

#boxed-layout { background-size: 100% auto; }

3 – Unfortunately not as standard, although maybe there is a plugin that could do this?

- Ed

  • Netherlands
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there an option to get the latest versions (2.2.2) of the Revolution Slider?

SwiftIdeas

Sure, if you log a support ticket at http://support.swiftpsd.com I will send it over. We do have a modified version running currently, but will be replacing this in the next update.

- Ed

fransfilius

Thanks! Will do..

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

444 CSS errors and 3 HTML errors on a clean wordpress install….

SwiftIdeas

Hi there,

There will be errors with the CSS as CSS3 does not have an official specification yet, and in turn the validator will output incorrect errors. This is known and is not an issue. I am keen to see what HTML errors you have though.

Please can you log a support ticket with a link so that we can check the HTML errors, http://support.swiftpsd.com

Thanks,

- Ed

Default-user

Ok after more careful review of the css errors most of them are in the bootstrap, which w3c obviously will not have on record.

However the html produces 3 errors http://validator.w3.org/check?uri=http%3A%2F%2Fursiteup.com%2Fdemo%2Fabs&charset=%28detect+automatically%29&doctype=Inline&group=0

SwiftIdeas

Error #1 – Because you haven’t provided an action URL for the subscribe form in Pinpoint Options. If you don’t want to use this, then just disable the subscribe aux option in the options.

Error #2 – This is occuring because there is no menu selected within Appearance > Menus.

Error #3 – This is an error with the standard WordPress categories widget.

Hope that helps.

- Ed

Default-user

Oh and btw, this is the best theme since sliced bread. A couple of things I would like to see if possible for future editions, some different navigation menu choices (big buttons to the right, on top big to the left ) something like that.

Also if the rev slider page builder plug could have the ability to automatically be 1/4, 1/3, etc etc like the other plugs that would be awesome as I don’t know what.

Lastly Some more shortcodes built in never hurt.

With or without these features I will be purchasing more licenses. I just prefer to not need to hack a template for update reasons.

SwiftIdeas

Thanks for the feedback, great to know that you think so!..

Can you show me examples of the types of menu you mean, so I can get a better idea?

For Rev Sliders that you don’t want to be full width, just grab the shortcode from the rev slider plugin and paste it into a Text Block asset, then you can resize it and it will resize to fit that block.

Sure, we will be adding to it wherever we can.

Thanks for this purchase, and future purchases – we really appreciate it!

- Ed

Default-user

Yep on the rev sliders thats what I have been doing.

On the menu thing for top just like it is now but above the header, for the left and right something like http://rtthemes.com/demo/?theme=rttheme11 just an example I actually prefer to have the active block highlight border on top but this is hard to find by default, but thats aesthetic and a quick hack if need be, whatever works best. But the choice of 4 different menu locations would make your already overly super customizable theme even more so lol.

One more thing that is a minor annoyance, the revolution slider shadows do not work.

For people reading this thinking about buying, the customization options are unreal, and you will not find better support.

SwiftIdeas

Nice one.

Ok, we’ll look into it :)

We’re adding the latest version of Rev Slider in the next update, which will be the release version and not modified, so that you can include the shadow if you like.

Thanks again for the kind words :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom

hi, i understand you have some sort of SEO built in but will it work with yoasts SEO plugin?

SwiftIdeas

Hi there!

There isn’t any SEO built in, we have just coded it to follow SEO guidelines. You are free to use any plugin you like :)

Hope that helps.

- Ed

hairyhobo

ohh sorry, read it a bit too quick. Wicked thanks for that ed

SwiftIdeas

No worries, let me know if you have any other questions :)

- Ed

hairyhobo

sorry, i do have 1 more question. Some themes have a gallery section as well as a portfolio section, does this theme have the function to do so?

SwiftIdeas

What features would you be looking for in a gallery section? With the options that you have for displaying portfolio items, and being able to display as many different portfolios as you like, we think we’ve got it covered :)

- Ed

hairyhobo

Similar sort of options, but just showing photos. I have used a theme “nimble” and in it they let you have a portfolio selection as you have, similar sort of thing. Then they have a gallery section in the backend which allows you to do the same thing but just with photos. What i would like to be able to do is have a “portfolio” page showing some of our work, signs/vehicle graphics etc, with a description (as yours does). Then just have a gallery page, showing lots of different things we do, but just the pics alone and to have the handy little tabs to say show only “cars” or say “signs” if you click on it. So i didnt know if the way your theme worked, would take all the info from the portfolio section and put it on any page i choose to be portfolio or if i could section out it in 2 different ways.

I hope this make sense ( i have a feeling you might think, what the f**k, haha), the website im just working has it… www.sollarsbodyshop.co.uk, you will see what i mean.

SwiftIdeas

I understand :)

With the portfolios on Pinpoint, you can create as many as you like using the category setup to select different categories to display different content. So you could have your normal portfolio, then use something like this for a gallery page – http://themes.swiftpsd.com/pinpoint/portfolio-three-column-masonry-gallery/

You can obviously choose multiple categories for an item, so you could work it however you want.

Hope that helps!

- Ed

hairyhobo

so, am i correct in saying i can have a portfolio with images and text with its own categories, then have another portfolio with just images to use as a gallery with different categories so i can select which ones i want to see within that portfolio? :)

SwiftIdeas

Yes that’s right. You could easily add items to both, if needed too, or keep them both separate :)

- Ed

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Ukraine
superstas Purchased

Hello, how can i change portfolio or testimonials url to normal view?

From /?portfolio=sazzi-2 to /portfolio/sazzi-2/ ?

Is there way to do that?

SwiftIdeas

Sure, you want to go to /includes/custom-post-types/portfolio-type.php and change line 48 to:

 'rewrite' => array( 'slug' => 'portfolio', 'with_front' => false ),

Hope that helps.

- Ed

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United Kingdom

Great theme. Quick question is the architecture demo example importing correctly? I’ve put it in but it’s colour is a white background not dark etc with dark fonts not light?

http://implementro.com/andyparton/
SwiftIdeas

Hi Andy,

Thanks for the kind words.

Looks like the content imported ok, but we need to update the theme options file to accomodate the font size options. Can you log a support ticket so that we can send you over a revised theme options file?

Not sure why you got some colours but not all, doesn’t seem to be an option for me to export those settings on their own. I can provide the correct colours if needed.

Let me know.

- Ed

intraskills

Will do thanks for the rapid response Ed. Looking forward to using it for my main site. :)

SwiftIdeas

Just sorting it out for you now :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom
dervish01 Purchased

Hi there,

I have recently purchased your pinpoint theme, and I have to say great work.

So far, I have the answer to everything i needed to know through the support offered here.

However, I have just one query. Is there anyway to make the dividing line between the sidebar and page content strech right to the bottom without having put to much content into page to make the dividing line strech automatically.

Any help will be appreciated. Thank you

SwiftIdeas

Appreciate the feedback, glad you’re enjoying it :)

Unfortunately not. My only advice would be to use the blank spacer to fill out the remaining space. We had to decide whether to put the border on the content or sidebar, and found that the majority of the time the content was longer.

Hope that helps.

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way to had a ( 1+5, 1+5, 1+5, 1+5, 1+5) option to the Swift Ideas colums shortcode? If so, please advise. Thanks!

SwiftIdeas

Hi there,

Unfortunately that’s not possible as we use a 16 column grid. Apologies, but we can’t support every column size :)

- Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
evan777 Purchased

Really great theme, have bought MANY over the last few years, and this is top notch. Having some issue with the slider not reloading when going back to home page, and using the back button in Chrome also creates this issue repeatedly. Is there an update to the slider I need to install?

SwiftIdeas

Thanks for the kind words, we appreciate the feedback! :)

Hmm that sounds odd.. Does our demo show the same issue for you?.. Happy to take a look if you log a support ticket at http://support.swiftpsd.com

- Ed

Default-user
evan777 Purchased

The demo site is not showing this issue. Possible conflict with another plugin?

Default-user
evan777 Purchased

Having another odd issue. When using the blog element in page builder it only works if I have all categories selected. Selecting a specific post category comes up empty, and I’ve double checked to make sure that the post are properly tagged with the right category

SwiftIdeas

Could you send me a link/login so that I could take a look into these issues?

I just double checked the blog setup, and it’s working perfectly here.

- Ed

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hi,

I purchased this theme a few days ago (excellent job, by the way), and am wondering how I change the color of the overlays on the portfolio items. Currently they are the same as the accent color, but I need to change just them.

Thanks,

Century Seven Multimedia Solutions

SwiftIdeas

Thanks for the kind words, we really appreciate it :)

Sure, what you want to do is use the following custom css:

.portfolio-item figure .overlay {
    box-shadow: inset 0 0 0 0 #222;
}
.browser-ie .portfolio-item figure .overlay {
    background-color: #222;
}
.portfolio-item figure:hover .overlay {
    box-shadow: inset 0 0 0 200px #222;
}
.portfolio-item.eight figure:hover .overlay {
    box-shadow: inset 0 0 0 240px #222;
}
.portfolio-item.one-col figure:hover .overlay {
    box-shadow: inset 0 0 0 480px #222;
}

Hope that helps!

- Ed

wickedcentury

Hello Ed,

Thank you for such a quick response, much appreciated.

Another quick question, is there a way to speed up the animation on the navigation arrow?

Thanks,

Century Seven

SwiftIdeas

Pinpoint Options > Slider Options

Hope that helps :)

- Ed

wickedcentury

Hello Ed,

I just have to say, this is one of the most amazing themes I have ever purchased anywhere. This is really a framework to make life easier for developers. Your amazing theme and dedication to timely support is unparallelled, in my humble opinion. Feel free to quote me on this.

I do need a bit of help though. I need to figure out how to get the thumbnail photos on the Portfolio Carousel to be square; basically instead of using the 220px X 165px thumbnail, I need it to utilize a square thumbnail of 220px X 220px, as I am presenting album art that is square, and I need all of the album cover shown. I have played with the CSS, but have been unsuccessful. Will I find this in the javascript?

Thanks,

Century Seven

SwiftIdeas

Thank you very much for the kind words & feedback! Great to know that we’re doing a good job, and we’ll definitely quote you on that ;)

It’s not in the JavaScript, but rather in the php config for the carousel shortcode. You can find this in /pinpoint/includes/page-builder/composer/lib/shortcodes/portfolio-carousel.php, line 133:

$image = aq_resize( $thumb_img_url, 420, 315, true, false);

Make that an equal size and it will reflect that on the front end.

Hope that helps!

- Ed

wickedcentury

Hello,

I would like the mobile menu to switch over at 979px instead of 767px. How would I go about changing this?

Thanks,

Century Seven

SwiftIdeas
@media only screen and (max-width: 959px) {
#main-navigation {
    display: none;
}
#mobile-navigation {
    display: block;
}
}

Add that to the custom css box within Pinpoint Options > General Options. Hope that helps :)

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
johnlalor Purchased

Hi Ed I have what I hope is a simple question.

I am using the porfolio carousel on my homepage to show the menu categories available for the cafe. I want the image to be clickable link to the menu page. This happens . However a title comes below the each thumb nail on the carousel (which is correct as it shows the name of the item such as lunch etc etc) – but i cannot see where I can make this title link back to the “menu’ page ” at the moment it automatically links back to the portfolio item.

sorry I hope this makes some sense

John

SwiftIdeas

Hi John,

That’s because the title link is always set to link to the post, so that you can have the thumbnail link to a gallery for easy browsing for example. I can provide some code so that the title links to the URL that you provide for the thumbnail, however then they would all work that way (i.e. no way to change it to link to the item). If you’re happy with that, let me know and I’ll send you code change instructions.

Hope that helps!

- Ed

Default-user
johnlalor Purchased

given what I am looking at doing the code seems the way to go – unless there is another way to provide a carosuel ?

SwiftIdeas

Ok that’s probably the best way to go about it. You’ll want to open up /pinpoint/includes/page-builder/composer/lib/shortcodes/portfolio-carousel.php and change line 151 from:

$items .= '<h4 class="portfolio-item-title"><a href="'.$permalink.'">'. $item_title .'</a></h4>';

to

$items .= '<h4 class="portfolio-item-title"><a href="'.$thumb_link_url.'">'. $item_title .'</a></h4>';

Hope that helps!

- Ed

  • Netherlands
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Im trying to get 2 google maps on 1 page, the second one always stays grey. What to do?

SwiftIdeas

Hi there,

Could you log a support ticket at http://support.swiftpsd.com with a link so that we could take a look?

Thanks,

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Pakistan

Hi,

I sent you a short question through your Profile can you please respond back. Writing here it here too just in case you missed it:

Can I add a Signup/Optin form in the slider as it is a requirement before I purchase this theme. If it is possible I’ll buy it right away.

Kind Regards

SwiftIdeas

You can add HTML to the slider, but I haven’t personally tested a signup form. I’ll reply to your email now, if you could send me the form code I’ll happily test it.

- Ed

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hi Ed,

Love this theme, and the width is perfect for most usage scenarios, but is there an option to make it more widscreen, e.g. 1170px or 1260px or some (most common) value. Just to change a few CSS values is always easy, but how would this affect the responsive behavior, some JS code … Any idea how this would work with the framework?

Thanks, Alex

SwiftIdeas

Thanks for the kind words Alex :)

Unfortunately not as standard. We use 960gs from getskeleton.com, so it would likely require a different framework to support larger widths. It’s something we’re going to look into in the near future though.

- Ed

xaipe

Thanks Ed, while I think skeleton 960 is a very solid framework, especially the new Windows 8 tablets with more 16:9 wide screens may benefit from wider frameworks, preserving the more traditional 4:3 mostly portrait iPad scenarios … TW Bootstrap may be a candidate … I will come back regularly and check the version history :-)

All the best, Alex

SwiftIdeas

Yes, we were considering Bootstrap, and think that will likely be the framework we go with.

Thanks, you too!

- Ed

by
by
by
by
by
by