Discussion on Pioneer | Onepage Parallax WordPress Theme

205 comments found

Look, I’m sorry but I will not have to speak well of his work. I own a web agency and I make purchases on Themeforest average 400-500 themes per month.

Anyway, his work ended up taking me by the visual, but when I went to see the technical part, is full of bugs and features that do not exist.

In addition, extreme delay in response to the customer actually leave much to be desired. It was a very wrong purchase we made a very wrong choice.

I advise you to correct such errors and bugs and release a new version / update with the tips that I gave.

As an example, the work here has all the functionality and features that I questioned in your theme. see:

http://themes.webcreations907.com/ninezeroseven/revolutionslider/

The fixes / changes I requested, should be part of your product and want to not charge the customer. Would be the least you could do, since the product is different “bugs”.

And here’s another tip: “an unhappy customer, can be multiplied by 16 new customers who will not buy your product.”

Good day!

Themeapt

Hi jmarinhojr, You said , you made purchase 400-500 themes, Unfortunately your profile showed, in your collection you have only 1+ items. Before telling/ writing anything, first concern about the place where you write.

Clearly know about the difference between bug and own requirements, then advice others.

Default-user

My dear,

In my business I and my partner bought several themes per month. And at no time asked you to customize the theme. Now that the functionalities want to leave, leave it. It is not clear, because the “preview”, you can not be sure of the whole operation.

Furthermore, regarding the customization when you questioned, you did not give any response. Until today … You take over two weeks to answer an email and still comes to say that’s right ?! For the love of God!

Anyway, you really demonstrates a lack of ability to deal with customers.

Good day!

Default-user

Ah, to finalize this issue, but what is know bug, and your theme is full of them. As for the shopping, do not know where you saw this misinformation, but take a peek on the images below ok?

Good day!

Beware if you think of buying this theme. May be throwing money away. The support takes more than two weeks to answer a simple email and has several bugs. Here are some examples:

Themeapt

hi jmarinhojr,

Do you know, what is bug??? Please first know the difference between bug and own requirement. In our theme, we don’t say to support Photomosaic or Nextgen Gallery. This theme support wordpress gallery. You wanted to use other gallery, that is not bug of this theme, that is your own requirement. You want categorized portfolio section and another categorized blog section, In our theme any where we mention that we support those feature? In our theme, we clearly inform that we support portfolio and blog, not categorized portfolio. Before buying any theme, First see demo site with full concentration and try to understand what this support or not. Then buy theme. Support team means, they will support you, to use this theme not to customize theme for you, to satisfy your client requirement. Do you know anything about server response time?? In your 5th image, you want response time like localhost.Please first learn about server, then blame other. 6th image showed bug, Check your previous mail, you will get its answer 8 days ago. To blame anyone is very easy!!!! right??

Default-user

My dear,

In my business I and my partner bought several themes per month. And at no time asked you to customize the theme. Now that the functionalities want to leave, leave it. It is not clear, because the “preview”, you can not be sure of the whole operation.

Furthermore, regarding the customization when you questioned, you did not give any response. Until today … You take over two weeks to answer an email and still comes to say that’s right ?! For the love of God!

Anyway, you really demonstrates a lack of ability to deal with customers.

Good day!

izzyliz Purchased

I recently purchased this theme and am having a bit of a hard time getting my menu items to nest properly. They show they are (in both pages and menu section), but when I view the site, they’re all main menu items. Am I missing something? There are only a couple of menus that I need to contain submenus. Let me know if you need more info from me. I’m totally new at this. Thanks!

Themeapt

Hello,

Please go to Appearance > Menu section and set a name for menu. Then select your items you want to show there. And finally set a menu location. Hope it will be fine. Please take help from Document you already have with theme pack. Please let us know if you even got any trouble.

Thanks

ThemeApt.

Hi, Brilliant theme.. I just have some quick pre-purchase questions: 1) Is it possible to customize the columns in the portfolio section? i’d be looking to use just 2 or 3. 2) I am more than proficient in CSS, just wanted to check there shouldnt be any issues with adding padding to or centrally floating the portfolio images. Hope to hear from you soon, bw

Themeapt

Hi,

Your question answer is here. 1. No shortcode available for this feature, You can do it by customizing some code and css.

2. You can check it.

PRESALE Question

Do you offer those kind of 1 click Installs where all demo content is imported so its easier to customize for clients ??

Thanks

Themeapt

Hello,

We have dummy data that any end user can import from WordPress backend. So user will get exact same setup as demo and can change content/image as he/she wants. Also our support team will be available if you face any problem.

Please let us know if you need to know anything else.

Thanks

ThemeApt.

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