74 comments found

gloggn Purchased

hi folks, anybody here who knows how to delete a picture from the project gallery? it’s not intuitive, what do you think? the link in the portfolio “GALLERY IMAGES” doesnt work (opera, chrome) thanks for help and anserwing! i m still awaiting the next troubles. how do you like to work with these theme? thanks for diskussion

DesignerThemes

Please post your questions in our dedicated support forum and a developer will be glad to help you out over there.

http://support.designerthemes.com/

Hi ! fristly a great theme!.. enjoying figuring making my online portfolio with this one.. 2 questions though

1) the theme seems to be working well only on Chrome ( IE and Firefox have some glitches in the display and the 3d effect)...?

2) is it possible to remove the copyright statement at the bottom ? “Site © 2013 | Hand Crafted by DesignerThemes.com”

DesignerThemes

Hey!

1. IE unfortunately doesn’t support 3D transitions yet which is why you only see it pop out. Firefox however should work fine! Put a ticket up in our support and Steve will take a look for you.

2. Sure, you can actually just go into footer.php and remove/change that.

Thanks!

Hi there! Does this theme use custom post types or does it read from the built in wordpress categories?

I’m hoping it’s the latter! Thanks!

DesignerThemes

It uses a custom “portfolio” post type for the portfolio section and regular post type for the blog.

Hello DT, nice theme. I’m thinking of buying for a client. Some questions first:

1) Could it be set an infinite scroll ? or is pagination mandatory? 2) Could i work with Disqus as a comment system? 3) Where goes the ? in the same place as Pipes’ name?

Thanks a lot! and again great theme!! =)

DesignerThemes

Hi, thanks for checking out our Pipes theme.

For 1 and 2 you can easily do with plugins. #3, Yes.

cali75
cali75 Purchased

Hello, i just bought the theme. =) I’m trying to configure it but the documentation says: ”... Do NOT activate the parent theme.” Do we hace to not use the parent at all? thanks!! c

DesignerThemes

When using a child theme you need to have the parent theme also installed. You activate the child theme which uses the parent theme files so both need to always be installed.

Using a child theme is necessary if you plan on making any changes to the theme, beyond the theme options provided.

Hi,

I like this theme. It’s great that you can swipe through the vertical slider on your smartphone. However I couldn’t for the youtube video in the sample slider. I am looking to use this mainly for a video site, (the additional navigation buttons, I feel are a little small for smartphones) and this would be key for me.

Hi,

I chose this theme because it looked great!

BUT there is a pretty bad/ANNOYING BUG with the portfolio sliders, in a single portfolio post: If images are added to the slider from the MEDIA library >>> the images are inserted in the post copy editor. NOT in the GALLERY. As it should be. IMAGES MUST BE UPLOADED from desktop to be inserted into the gallery. This is clearly a mistake/bad coding.

One other thing that we did not consider before purchase: the portfolio slider position is always BELOW any other content… Text or anything else pushes the sliders down…

DesignerThemes

We’re happy to fix a bug if you’ve found one. Just head over to http://support.designerthemes.com/ and open a ticket and our developer will take care of it.

About the content above the portfolio…. usually users only like to put a short description of there which is the reason it is above. If you would like the page content to show up below you’ll need to just flip flop those sections in the code.

Hi, the theme looks amazing! But is there a way I can remove this Hand Crafted by DesignerThemes.com from the theme options, or do I need to modify one of the files?

DesignerThemes

You can easily hide it from the theme options or change it by editing the footer file.

Default-user

Great, thank you! Much appreciated. :)

Hi. Tell me please. This theme is perfect for the version WordPress 3.6?

DesignerThemes

We have not had any bug reports submitted but if you were to find any we will certainly fix them asap. :)

synergyva Purchased

Hi,

I was wondering if it was at all possible to change the navigation menu so that the grey background on which the page name sit’s e.g. Home , Portfolio contact where all the same length instead of the standard look? If possible how would I do this.

Thanks

DesignerThemes

Sure. Just add this to your custom css…

.primary-menu .nav-tabs.nav-stacked > li > a {
    display: block;
    width: 120px;
}
Default-user

Hi,

Thanks for the quick response! I added the above to the custom css as specified above however when I save it something happens and it appears as below afterwards and therefore does not work?

.primary-menu .nav-tabs.nav-stacked > li > a { display: block; width: 120px; }

I tied pasting it to notepad++ then into the custom css with no success and also typed it in directly.

If you could please take a look at this it would be greatly appreciated.

Thanks

DesignerThemes

Please post your issue in our dedicated support forum and provide a link. A developer will help you out over there. Thanks

http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

DesignerThemes

Yeah, thanks, all set. That was just an issue with the demo site, not a theme bug.

Is it capable with wordpress 3.6?

DesignerThemes

Yes, all of our themes have been updated to support wp 3.6

Why on demo customizer doesn’t work?

DesignerThemes

Sorry. We had an issue with the wp3.6 update. All fixed now. Thanks for the heads-up. :)

http://demo2.designerthemes.com/pipes/customizer/
sofix Purchased

Hi there,

Could you please advise me how do I remove a gallery slideshow entirely from a portfolio page? I’ve tried to enquiry at http://support.designerthemes.com/ a week ago but never hear back from anyone. :(

Zofia

DesignerThemes

Hi there. I don’t see your ticket in our system. You might be using our old support forum here http://designerthemes.ticksy.com/.

That forum has been archived and set to read-only. Any new tickets or comments will not be seen so please use the new support page at http://designerthemes.com/support/

Do you have the latest version of the theme installed? v2.1

Default-user
sofix Purchased

Well your ticketing system doesn’t work then, I’ve sent 3 tickets now to from the page you gave me. I’ll try one more time. Very poor support guys. Shame

DesignerThemes

I’m not sure why your tickets aren’t going through but I’ve also tried to help you here. What browser/version are you using when submitting tickets? I’ll try to replicate the bug to fix it.

Either way, you can send me an email directly to joe/at/designerthemes/com.

cali75 Purchased

Hello, is the latest version compatible with wordpress 3.9.1? thanks. c

cali75
cali75 Purchased

I updated the theme. But the update is only on the Pipes theme right? Not on the Pipes Child… this stay the same 1.0?

DesignerThemes

The child theme was included only as an example if you plan to make customizations. There is no code in the child theme.

If you are not using the child theme to make customizations then just activate the “parent” Pipes theme.

cali75
cali75 Purchased

Thanks i’ll do that.

by
by
by
by
by
by