74 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
la_graph Purchased

Hi! Juste a little question.. I’m not able to see the Brankic Widget… and if i try to install it like other plugins, i got a fatal error :

Fatal error: Cannot redeclare class BraPhotostreamWidget in ../wp-content/plugins/brankic-photostream-widget/bra_photostream_widget.php on line 155

Can you help me? I try to post in your support forum but my activation code dosen’t seem to work… Thanks! Nice theme! :)

DesignerThemes

Hi, thanks for purchasing. You do not need to install that plugin as Pipes has it baked in so it should already be available to use from your widget area.

Cheers!

Default-user
la_graph Purchased

Thanks, but that’s what i said, I don’t see it already in the widgets.. i looked in the files and found it so i was a little confuse about it.. The twitter one is there, right in is place in the widget menu, but the brankic, nop…

I’ll continue too look, maybe a did something wrong during the installation! Thanks again!

DesignerThemes

Taken care of this in the support forum. Cheers

Default-user
la_graph Purchased

Yeah! :D

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
dPen Purchased

Hello, as the previous user, I have bought your theme, trying to register on your support forum but I get an error all the time (also my activation code seems that it doesnt work)

1.I would like to know what are the correct dimensions for the main logo and if this can be changed (and from where)

2.Is it possible to make a small icon or graphic or something to point on the left (where the 3D effect take place) in order to guide the user to hover with his mouse? Something maybe like <-Portofolio, because many people dont get it that there is an extra space on the site.

Thank you in advanced

DesignerThemes

Check your email. :)

  • Has been a member for 1-2 years

It must be possible to put your logo in place of the word Pipes, but I did not see the tool? I like the clean look of the site, not crazy about the Pipes font either. Advise please? I want to purchase one of your themes for my own website, and need to do it soon. THANKS!

  • Has been a member for 1-2 years

It must be possible to put your logo in place of the word Pipes, but I did not see the tool? I like the clean look of the site, not crazy about the Pipes font either. Advise please? I want to purchase one of your themes for my own website, and need to do it soon. THANKS!

DesignerThemes

Yes, there is an option to upload a logo image instead of the text. Cheers!

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

I love this theme design but I don’t see social media icon links in the demo. I’d like to have social media links on the homepage, the contact page and in the footer. Is it possible with this theme?

DesignerThemes

Social links/icons can easily be added to any of the theme’s widget areas using the recommended The Social Links plugin… http://wordpress.org/extend/plugins/the-social-links/ :)

lauraupcott

That’s great, thanks. One more question. What’s the maximum logo width that you recommend for this theme.

DesignerThemes

The logo area is 110px wide. If you upload something larger it will be auto adjusted to fit nicely.

lauraupcott

I just bought Pipes and I can’t wait to start working with it. I realize it’s a portfolio theme, but I think I can make it work for my business. I really like that it has a unique layout. The slideout feature on the left is amazing. It looks great my Android phone. The homepage slider is beautiful. Thanks for building this!

DesignerThemes

A huge thanks for purchasing this theme, your support is greatly appreciated! :)

If you need any assistance getting setup, head over to our dedicated support forum: http://support.designerthemes.com/

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
fabientag Purchased

Hi, is that possible to have an XML?

I’ve change my portfolio today, i would like to be faster to change it. I’ve already bought “adapt” from designer themes, i’m a good client :)

Thank’s for your help!

DesignerThemes

Sure! Here you go: http://cl.ly/McjX

Default-user
fabientag Purchased

thanks!

Default-user
fabientag Purchased

Last question, i work alone without the xml file, and i’ve got a problem with error pages: http://fabientag.fr/portfolio/searchswear/ There’s a lot of link over the main nav. is that possible to clean this page? thx!

DesignerThemes

This is a small bug which we have fixed, put this 404.php in your child theme folder: http://cl.ly/MdcN

If you need anymore help, you’ll probably get a quicker response via our Support forum.

Cheers!

  • Bought between 500 and 999 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
fox Purchased

Hello,

Could you tell me how to have the left grey panel please? I don’t have it.

Thank you

DesignerThemes

Hi Fox,

That’s in Appearance > Widgets. Place a widget in the overlay section.

Cheers.

fox
fox Purchased

Oh, ok thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I REALLY need your help.

I’ve installed the dummy content and did everything you told another user to do when he asked for the content.

My problem is, that I can’d edit anything in the theme options menu, without loosing the portfolio on the frontpage. here is my site www.infoshort.dk

please help!

-Peter

DesignerThemes

We’ve replied to your support ticket in the forum.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hi, I added theme and child theme both, issue is image in blog is overlay to manu, url is animationmate.com

DesignerThemes

Please post your issue in our support forum and a developer will help you out. http://support.designerthemes.com/

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
jcvikl Purchased

hello I have problem with menu styles. Where can I fix them? Thanks

http://www.marcelino.si/demo/birobit/trgovina/

About support forum: “The server at support.designerthemes.com is taking too long to respond.”

DesignerThemes

Our support is good now. Please post support questions there. Thank you.

Default-user
jcvikl Purchased

Hello Its the same story now. Can you response please through theme forest that can we avoid testing your forum. We have namelly enough problems with our pages… Answer: The server at support.designerthemes.com is taking too long to respond.

DesignerThemes

Hi there,

You need to customise your menu in Appearance > Menus. It seems like you have way too many items in your menu right now.

Cheers.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
jcvikl Purchased

hi, thx. it seems we have to remade theme because its limited with height. cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m Martina Tranzillo. I have bought your theme, I love it! This is the first time I use Wordpress and so I can’t do some things. I would like to know:

- How can I put in the Home the images, links to pages and video in list, as shown in live preview? How to use the same gallery on every page? There is a special plug-in? - Is it possible to insert a background image instead of white, on every page? - Is it possible to delete the secondary color of the buttons on the left and write it in black color?

Thanks in advance. Sincerely, Martina.

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

Please post your question/topic in our dedicated support forum: http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. All support-related comments, emails or tweets will be directed to this forum.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 6-7 years
moremedia Purchased

Hello, thanks for the great theme.

On Home-Site i get an error: Warning: urldecode() expects parameter 1 to be string, array given in /home/.sites/130/site44/web/wp-includes/query.php on line 1735

Please can you send me some informations how i can fix it?

Best, moremedia

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

Please post your question/topic in our dedicated support forum: http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. All support-related comments, emails or tweets will be directed to this forum.

moremedia
moremedia Purchased

Thanks for helping, i found the fix in your forum!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Romania

Hey DesignerThemes… I’ve sent you an email regarding the Home Featured Slider… I was asking if the slide support Pages or just Posts?

Thanks in advance!

DesignerThemes

The homepage slider grabs posts from the custom portfolio post type.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Very nicely done!

I like what happens when one pull the cursor to the right menu – is there any way to configure the theme to achieve this result automatically (without moving the cursor to the right)?

DesignerThemes

It could be done with some code changes but it is not a built-in option.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

This fresh-looking theme really caught my attention. I am considering purchasing. Two questions: 1. Confirming that the set logo size is 110×110 pixels? 2. The home page main slider – the entire page does a “shaking/shuffling” effect when an image slides – can this effect be removed? Thanks in advance.

DesignerThemes

The logo area is 110px wide. Not sure what shaking/shuffling you’re seeing but if it is a bug we will fix it.

Default-user

Just FYI, I’m using an i7 Macbook Pro on wifi. Seeing the shaking/shuffling on Safari 5.1.7 but everything looks fine and smooth on Opera 12.14.

DesignerThemes

I’ll have our developer look into this. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I set Pipes theme to default configuration?

DesignerThemes

Please read over the included docs about setting up. If you need further assistance head over to our support forum and post your question. http://support.designerthemes.com/

Thanks :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Romania

Hey there… One question: I want to pay for the theme using my company’s credit card… and for this purpose I need to give my accountant an invoice for the money I’ve spent buying the theme. How can I get such an invoice for my company?

Thanks in advance, Cristian

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Romania
dpcdpc11 Purchased

I’m trying to overwrite the engine.js file in pipes-child/assets/js/ but it doesn’t work! Is this normal?

DesignerThemes

Please post your question in our dedicated support forum (http://support.designerthemes.com/) and a developer will help you out.

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Couldn’t run properly the theme. The following error appear

- Warning: is_readable() [function.is-readable]: open_basedir restriction in effect. File(E:\home\gustavoagra.com\httpdocs/wp-content/plugins/E:/home/gustavoagra.com/httpdocs/wp-content/themes/pipes/library/wooslider/lang/wooslider-en_US.mo) is not within the allowed path(s): (E:\home\gustavoagra.com\httpdocs\) in E:\home\gustavoagra.com\httpdocs\wp-includes\l10n.php on line 339

Apparently it’s a problem of path that happens on Windows Server. How can I fix that?

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Default-user

Thanks for being quick, but I can’t access your support website. It’s all blank here.

DesignerThemes

Sorry, we’ve moved our support. Try again now… http://support.designerthemes.com/

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