74 comments found

bverdoes Purchased

Hi there,

I’ve got a problem and I was hoping you could help me fix that. I’ve tried to put a logo in the website using the customizer, that did’nt work because it looked terrible. But after that when I tried making a new Page, the “Home” Template wouldn’t work anymore.

So please help me? :)

Greetings Berend Verdoes

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

I can’t get the homepage slider to work. Could I get some help? Your support forum isn’t working. It just shows up with the blog posts and not any photos.

DesignerThemes

Sorry, we’ve moved our support. Try again now… http://support.designerthemes.com/

regismg Purchased

Sup man!

First of all, great theme, gratz.

Here comes the “but”. I’m trying to translate the theme, but i dont know exaclly where to place the .MO file. And what the name of de .mo file, is that Default.mo, pipes.mo, or my_language.mo ?

Of corse i had google it, for 2 days, and i have to admit, i failed :(

Here is the printscreen – http://www.webnroll.com.br/translate.jpg

DesignerThemes

There is a translation bug and we’re working it now. Post this issue in our support forum and we’ll let you know when the update it available.

http://support.designerthemes.com/

Thanks!

vcuadgirl Purchased

cant upload says im missing the style.css folder but i am uploading the zepped folder

Default-user
vcuadgirl Purchased

I got that fixed thanks! but I am having trouble getting it to work like the demo. Could you take a look http://sarahuffman.com/ I have been adding work to the pages and it comes up on preview but not when I click the links thanks for your help

DesignerThemes

Go to Settings > Reading and set your home page as the front page and the blog page as the posts page.

Refer to the documentation that came with the theme for further instructions.

Cheers!

Default-user
vcuadgirl Purchased

OH thank you I didnt see the folder in there thanks for your fast help!

I’m thinking of purchasing this theme. Are you considering adding a security function like a captcha thingie on the contact page to prevent from spam emails?

DesignerThemes

Our themes come pre-styled to work with the popular (and free) Contact Form 7 plugin which comes with CAPTCHA as an option. See here for more info… http://wordpress.org/extend/plugins/contact-form-7/

vcuadgirl Purchased

In portfolio section is there a way to set it up so the thumb nails are under the viewer ? Or to do a light box thanks !

DesignerThemes

No, sorry those are not built-in options.

Default-user
vcuadgirl Purchased

ok thanks!

HI there. Two questions, please:

I want to keep the Secondary Color as “white” but that makes my footer information impossible to read because it is now white font on white background. How can I add a background color without it applying to the menu and other areas designated for secondary color?

Also, how can I get my logo to be all the way up top? IN other words, I do not want a top margin. www.couvignou.com

Thanks.

DesignerThemes

Hi, thanks for purchasing! Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

I’m thinking about purchasing this theme but i was wondering if there was an option to remove the 3d feature?

DesignerThemes

Yes, it can easily be disabled.

I like every aspect of this theme, but I was wondering if there is anyway to add social buttons? Like facebook, youtube, vimeo, twitter etc. ?

DesignerThemes

We’ve decided to leave the social buttons to the plugins. You can find many freely available that will work well with this theme. :)

ativa Purchased

Hi, i have a problem in portfolio

Link: http://www.ativa.art.br/site/?page_id=26&paged=2

You see the blank boxes?

How fix this?

Thanks

DesignerThemes

Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

This theme was a perfect stage on from my last site and allowed me really take it easy. Like other themes in the past I had the odd panic attack. I probably panicked because I loved the theme and its yet another theme that has rubbish support. This was not true.

The support has been amazing. Its the best support Ive ever had and its always helpful. I would buy from this person purely because of the service. The product is also of huuuuge value too.

DesignerThemes

So glad to hear that! Thank you for being such a great person. :)

Hello,

1) Portfolio ; Is it possible Portfolio Pagination? 2) Portfolio ; Is it possible 3 or 4 columns?

Please use easy English.. :) Thank you!

DesignerThemes

Hello.

1) Yes

2) Not an option but can be done with some basic CSS

3) Again, not an option but can be done with some minor tweaks

3) Portfolio ; Is it possible show title under Thumbnail images?

gloggn Purchased

hi, we purchased that theme – but the description (doc files) is poor and not for consumers but for developer who know to work with this template; and the files are not updated to the versions of wordpress – its more trial and error to get results – we are sad … we will try any more to get the slider on the frontpage work and how we will activate this … 47 U$ and that documentation with that simple screenshots …

gloggn Purchased

hi, is thhere anybody in this forum who is able to describe how this theme works and whats the basic idea? is this a portfolio theme, is it possible to have slide on the frontpage with sites? the documentation is not good enough – we really want to have back the money to buy an otheraone with a basic information how a theme works (i bought here another one for another project – great), but we are not willed to play and try longer … we can not recommend these theme (it looks great) but the description is absolutely incredible …. i’ve never seen something before for 45U$

DesignerThemes

Please post your question in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Default-user
gloggn Purchased

there was a question of a woman that had the same problem; your answer: everything is in the documentation – cheers; no solution. but slowly it will work, after hours of playing with it (four people) – no beginners …

lzreut Purchased

Greetings I bought your template last week and I’m working on it right now I want to know if one can get a demo content file sampledata.xml Because I want to see all the template capabilities on my site Thanks in advance

DesignerThemes

Sure. Head over to the support forum and we’ll send you the file.

http://support.designerthemes.com/
gloggn Purchased

hi all, what do you think about that idea to describe a problem with a purchased theme and then you should write it once more in another forum – and you have to insert the licence key (i dont know the licence key and yo i get no answer) , great support (no, this is a joke, a miserable joke) this is quite a funny procedure – and i will not know what to do with longer terms in a menu … (and the menu is to narrow and makes to lines – and the hover will not work…), but i will post every day till i will get an answer :nerdy:

DesignerThemes

This is a comment section for our Pipes theme. If you need support please head over to our dedicated support forum; http://support.designerthemes.com/.

You don’t need to insert your license key to ask a public question there… although we do provide instructions on how to find your purchase code. We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers.

gloggn Purchased

thank you for an answer – i will not recommend you

gloggn Purchased

hi, is here anybody who knows how to increase the menue concerning the amount of characters? the description is poor, the service is cooool – if there is an information – thanks a lot

gloggn Purchased

to precise: the menu makes two lines if there is a blank between two words – thankd for help

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