89 comments found

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dubniks Purchased

Hi,

Can I arrange in three rows of the portfolio?

pixel-art-inc

Hi,

Sorry could not understand your question?

dubniks
dubniks Purchased

Hi,

Sorry it was a wrong question.

When we have spread the browser, could we fix them by up to three columns?

dubniks
dubniks Purchased

This question is about Portfolio A

pixel-art-inc

Hi,

These are massonry portfolios and they will fill the screen automatically.

Regards,

dubniks
dubniks Purchased

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Poland

In dark version of theme “TABs” and “ACCORDIONs” stay white. Is there a way to make them dark, because now they’re just …white and useless because of it.

pixel-art-inc

Hi,

Goto support site and submit a ticket regarding this issue with your wordpress login credentials and FTP detail and we will fix it ASAP.

Thank You

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I send you ticket on your support system, but I don’t get answer :( I’m configuring Pitch theme, but there is no style on the left menu. How do I fix that? check http://dmedia.cl/dm2/ Also in your demo, when I click on an portafolio, I don’t see all the pictures on the right side like this http://dmedia.cl/dm2/?showcase=termas-de-huife

What I’m doing wrong?

pixel-art-inc

Hi,

1. You have not added your menus in Appearance >> Menus

2. You need to add some images in the gallery for a portfolio to show the images.

Please check the documentation on Adding a Menu and Adding images in the gallery.

Also provide me your ticket number so I will assist you there.

Thank You

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Is it possible to order the portafolios? I mean to set whichone goes first, second, etc

pixel-art-inc

Yes that’s possible but for that you may be need to modify the code of portolio pages.

Default-user

Thanks for your replay. Can you give me a clue on how to do it? Can you do it and charge me for that?

pixel-art-inc

No man. Such small support is completely free. After the purchase of theme goto our support site at http://pixelartsupport.ticksy.com/ and submit a ticket and we will do this for you.

Thanks a Lot

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dubniks Purchased

Hi,

Is it possible to automatically play the video in slidar page?

pixel-art-inc

Hi,

Sorry that’s not possible yet to play the video automatically in slider.

Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
zenosis Purchased

I am using the facebook and twitter icons on my page. How do I add instagram as well?

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi,

Does it work with Wordpress versions greater than 3.5? Which versions?

Thanks in advance for your response.

pixel-art-inc

Yes this theme is compatible till wordpress 3.8.

Default-user

Ok. One more question: can I add videos to the portfolio? I haven’t found any video on the demo; if there is one, can you send me the demo link, please?

pixel-art-inc

Hi for now videos can be added only in Blog posts but not in portfolios.

Thank YOu

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I cannot get this theme to work. it just spins and spins and never really loads. also whenever i tried to import dummy content I waited a long time for the download and a bunch of items always fail.

also your help desk/ support is broken. I can’t login with facebook or twitter.

please help

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

I’ve just updated wordpress to 3.9. I have javascript error in console and completely black screen. I do not know how to fix this. Can you help?

pixel-art-inc

Please goto the support site and submit a support ticket and our dedicated support team will help you ASAP.

http://pixelartsupport.ticksy.com/

Thank You

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