96 comments found

dubniks Purchased

Hi,

Can I arrange in three rows of the portfolio?

dubniks
dubniks Purchased

This question is about Portfolio A

pixarwpthemes

Hi,

These are massonry portfolios and they will fill the screen automatically.

Regards,

dubniks
dubniks Purchased

Thank you!

In dark version of theme “TABs” and “ACCORDIONs” stay white. Is there a way to make them dark, because now they’re just …white and useless because of it.

pixarwpthemes

Hi,

Goto support site and submit a ticket regarding this issue with your wordpress login credentials and FTP detail and we will fix it ASAP.

Thank You

Default-user

nah, I just dont use it because of this, just fix this in next update for others that may want to use this :)

pixarwpthemes

Thankx bro. We will fix it in any future update.

meyerula Purchased

I send you ticket on your support system, but I don’t get answer :( I’m configuring Pitch theme, but there is no style on the left menu. How do I fix that? check http://dmedia.cl/dm2/ Also in your demo, when I click on an portafolio, I don’t see all the pictures on the right side like this http://dmedia.cl/dm2/?showcase=termas-de-huife

What I’m doing wrong?

pixarwpthemes

Hi,

1. You have not added your menus in Appearance >> Menus

2. You need to add some images in the gallery for a portfolio to show the images.

Please check the documentation on Adding a Menu and Adding images in the gallery.

Also provide me your ticket number so I will assist you there.

Thank You

Is it possible to order the portafolios? I mean to set whichone goes first, second, etc

pixarwpthemes

Yes that’s possible but for that you may be need to modify the code of portolio pages.

Default-user

Thanks for your replay. Can you give me a clue on how to do it? Can you do it and charge me for that?

pixarwpthemes

No man. Such small support is completely free. After the purchase of theme goto our support site at http://pixelartsupport.ticksy.com/ and submit a ticket and we will do this for you.

Thanks a Lot

Hi,

Is it possible to automatically play the video in slidar page?

pixarwpthemes

Hi,

Sorry that’s not possible yet to play the video automatically in slider.

Regards,

I am using the facebook and twitter icons on my page. How do I add instagram as well?

Hi,

Does it work with Wordpress versions greater than 3.5? Which versions?

Thanks in advance for your response.

pixarwpthemes

Yes this theme is compatible till wordpress 3.8.

Default-user

Ok. One more question: can I add videos to the portfolio? I haven’t found any video on the demo; if there is one, can you send me the demo link, please?

pixarwpthemes

Hi for now videos can be added only in Blog posts but not in portfolios.

Thank YOu

Hi, I cannot get this theme to work. it just spins and spins and never really loads. also whenever i tried to import dummy content I waited a long time for the download and a bunch of items always fail.

also your help desk/ support is broken. I can’t login with facebook or twitter.

please help

Hi,

I’ve just updated wordpress to 3.9. I have javascript error in console and completely black screen. I do not know how to fix this. Can you help?

pixarwpthemes

Please goto the support site and submit a support ticket and our dedicated support team will help you ASAP.

http://pixelartsupport.ticksy.com/

Thank You

Default-user

Unable to create ticket, support site constantly give an error “connection failed”

...are you planning to continue update this theme so it is compatible with new versions of wordpress or is this project abandoned?

pixarwpthemes

Hi Buddy,

Yes please let me know what issue you are facing after updating the wordpress to WP 3.9

If you already submitted a support ticket on our support site than wait a little more as our support team is back to work and replying all the tickets tonight.

Best Regards,

hi,

there is an issue with the menus. having 3 levels of menus affects the structure. i submitted a ticket but no response yet.

Default-user

Thanks!

pixarwpthemes

Thank you so much bro. Please rate this theme.

Default-user

Done :)

Some things to note in case you update the theme:

Please add

'orderby' => 'menu_order',

to single-showcase.php. This allows the user to sort the photos in the showcase by going to “Add Media” > “Uploaded to this post” in the drop down box.

Also, if a user wants to delete photos from the post, they have to open the multi-file uploader by going to the strips image upload button, and then clicking on “Gallery”, and then they can delete as needed.

I can´t import the xml. I also installed the plugin for Import but after starting the import I got this failure…

Failed to import Medien “logo” Failed to import Medien “celeb_0004” Failed to import Medien “celeb_0001” Failed to import Medien “01” Failed to import Medien “02” Failed to import Medien “03” Failed to import Medien “05” ...

This theme doesn´t work. I can´t use the Templates Thumb A or B. Stripes is working, but I want to use Thumb A or B. The preloading wheel appears and the site is not loading if i choose one of these 2 templates. I also wrote on your support site. It is really important! Please help me.

pixarwpthemes

Hi Bro,

Please make sure that you have the latest version of this theme installed. We have fixed these issue in recent release version 1.3.1. You can submit a support ticket as well to get help regarding the issues.

Thank You so Much

ton89 Purchased

Hi, just purchased this theme.

I’m having trouble uploading pictures to portfolio items. Since you don’t save the photo’s, it seems to be impossible to edit photos. Do I need to delete every project and add it again?

Also, the theme only seems to accept 1 image per project. When I upload multple images at once I only see the first image.

Any help?

pixarwpthemes

Submit a support ticket please http://pixelartsupport.ticksy.com/ and donot post your questions or queries in the comments.

Post your question on support site with your sites login details and we will try to guide you ASAP.

Thank You so Much,

Cheerss!!

zenosis Purchased

I am using Portfolio A for my homepage and it is working perfectly with the showcases I put up. Is it possible to have a normal blog post show up on Portfolio A. I want to have a blog post with the normal format (without the large space in the middle for photos).

Thank you.

pixarwpthemes

Hay Bro,

Submit a support ticket to get help regarding your issues. http://pixelartsupport.ticksy.com/

Best Regards,

Hi. I want to make a Portfolio with two different Galleries, each one with his own portfolio menu page and with different filters and images. Is it possible? Just to separate into 2 Portfolios my “Commercial” and my “Artist” projects. Thanks and best regards.

metric72

HI, I solved the previous issue, but now I have another one with uploading photos to the full screen part of the showcase…. Just know where could I place them after uploading the images? Thanks

pixarwpthemes

You’r support ticket is replied already.

Thank You

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